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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137251 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137251 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53502 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53502 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Queue changing to the start of the playlist

PlanPremiumCountryUSA DeviceCustom Built Windows 10 PC (Have also experienced problem on iPhone and Mac)Operating SystemWindows 10 (Have also experienced problem on iOS 11 and 12, and Mac High Sierra and Mojave) My Question or IssueSo it seems that t...

  • Newbie
  • Plan Premium Country USA   Device Custom Built Windows 10 PC (Have also experienced problem on iPhone and Mac) Operating System Windows 10 (Have also experienced problem on iOS 11 and 12...
  • Yordan
  • Moderator
  • 6899 Views
  • 6 replies
  • 5 likes
  • Echo
    iOS
    Mac
    SONOS
    Windows 10
  • 6899 Views
  • 6 replies
  • 5 likes

Superuser Contribution [Win10] Desktop App crashing when uploading image to playlist

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every time I try to upload an image to my playlist cover image, the whole app cras...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every ...
  • Alex
  • Moderator
  • 342 Views
  • 8 replies
  • 2 likes
  • Desktop
    Desktop (Windows)
    desktop app
    Desktop Windows 10
    Playlist Photo
    Win10
    Windows 10
  • 342 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Spotify has no internet connection [error code 4]

PlanPremiumCountryGermanyDevice(Samsung Galaxy S10+, Desktop)Operating System(Windows 10) My Question or IssueMy spotify desktop app is not able to go online despite a working internet connection (error code 4). It does not work on my windows 10 pc d...

  • Casual Listener
  • Plan Premium Country Germany Device (Samsung Galaxy S10+, Desktop) Operating System (Windows 10)   My Question or Issue My spotify desktop app is not able to go online despite a workin...
  • MoonWalker
  • Visitor
  • 5913 Views
  • 18 replies
  • 0 likes
  • Connection error
    error code 4
    Windows 10
  • 5913 Views
  • 18 replies
  • 0 likes

Superuser Contribution App keeps crashing

PlanFreeCountryMalaysiaDeviceHuawei D14 Macbook, 16 GB (15.8 usable), Intel i5 processorOperating SystemWindows 10 My Question or IssueMy Spotify app keeps crashing. When I open it, it may1) crash after a few seconds2) crash once I press any button (...

  • Newbie
  • Plan Free Country Malaysia Device Huawei D14 Macbook, 16 GB (15.8 usable), Intel i5 processor Operating System Windows 10   My Question or Issue My Spotify app keeps crashing. When I o...
  • Dian
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • crashing
    keeps crashing
    laptop
    laptop app
    Windows 10
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect doesn't work with iPhone and PC on only one playlist

PlanPremium (Family)CountryUnited StatesDeviceiPhone 12/PCOperating SystemIOS 15.5/Windows 10 ver. 10.0.19044 My Question or IssueWhen using Spotify connect with my iPhone and PC Spotify will not let me directly pick a song on only one playlist, by t...

  • Newbie
  • Plan Premium (Family) Country United States Device iPhone 12/PC Operating System IOS 15.5/Windows 10 ver. 10.0.19044   My Question or Issue When using Spotify connect with my iPhone an...
  • Dian
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • iOS 15
    SpotifyConnect
    Windows 10
  • 260 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 latest app keeps crashing after 20-30 minutes

PlanPremiumCountryUSDeviceDesktop PCAMD Ryzen 7 380064GB RAMNvidia GTX 970Operating SystemWindows 10 64bit My Question or IssueThe app will play and operate fine for about 20 minutes or so and then will just crash. This happens every time I use it, a...

  • Music Fan
  • Plan Premium Country US Device Desktop PC AMD Ryzen 7 3800 64GB RAM Nvidia GTX 970 Operating System Windows 10 64bit   My Question or Issue The app will play and operate fine for ab...
  • Fickteuchalle1685416
  • Casual Listener
  • 13142 Views
  • 48 replies
  • 5 likes
  • Crash
    Windows 10
  • 13142 Views
  • 48 replies
  • 5 likes

Superuser Contribution Strange behavior of Spotify in My computer

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 - 64 bit My Question or IssueHello.I have noticed a followin...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Kiril
  • Moderator
  • 232 Views
  • 6 replies
  • 0 likes
  • Windows 10
  • 232 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify window too wide

PlanPremiumSpotify VersionSpotify for Windows1.1.74.631.g0b24d9adDevicePC - AMD R9 5900X, GTX 1650, 32GB DDR4Operating SystemWindows 10 Pro - 21H1 - Build 19043.1415 - WFEP Version 120.2212.3920.0My IssueSpotify on second monitor will create a 1px wi...

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  • Casual Listener
  • Plan Premium Spotify Version Spotify for Windows 1.1.74.631.g0b24d9ad Device PC - AMD R9 5900X, GTX 1650, 32GB DDR4 Operating System Windows 10 Pro - 21H1 - Build 19043.1415 - WFEP Version 12...
  • Alex
  • Moderator
  • 1195 Views
  • 3 replies
  • 0 likes
  • Low Priority
    Window size
    Windows 10
  • 1195 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing with spotify connect doesn't change song along with connected device

PlanPremiumCountryFinlandDeviceDesktop to Sony STR-DN1080 via connectOperating SystemWindows 10 2004, Spotify 1.1.43.700.g20acee0f My Question or IssueAfter the latest update I noticed that when playing with connect to my AVR, the the song doesn't ch...

  • Casual Listener
  • Plan Premium Country Finland Device Desktop to Sony STR-DN1080 via connect Operating System Windows  10 2004, Spotify 1.1.43.700.g20acee0f   My Question or Issue After the la...
  • jschummer
  • Newbie
  • 628 Views
  • 4 replies
  • 1 likes
  • Connect
    issue
    Windows 10
  • 628 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify no longer works on Windows desktop after installing my DAC drivers.

I've recently bought an iFi Zen V2 DAC. After plugging it in for the first time, Spotify stopped working for a while but I found a similar post to the one I'm making now, and the fix for that worked fine.However, after installing the latest drivers, ...

  • Casual Listener
  • I've recently bought an iFi Zen V2 DAC. After plugging it in for the first time, Spotify stopped working for a while but I found a similar post to the one I'm making now, and the fix for that worked ...
  • OscarDC
  • Moderator
  • 1195 Views
  • 6 replies
  • 0 likes
  • dac
    external device
    Windows 10
  • 1195 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unique Podcasts (Flow State) Not Supported

PlanPremiumCountryU.S.DeviceDell (Application and Website in Edge)Operating SystemWindows 10 My Question or IssueI love listening to Flow State, a podcast that has a playlists of music that is not distracting so you can "get in the flow" at work. On ...

  • Regular
  • Plan Premium Country U.S. Device Dell (Application and Website in Edge) Operating System Windows 10   My Question or Issue I love listening to Flow State, a podcast that has a playlist...
  • Jeremy
  • Spotify
  • 122 Views
  • 1 replies
  • 0 likes
  • Flow State
    Microsoft Edge
    podcast
    Windows 10
  • 122 Views
  • 1 replies
  • 0 likes

Minimize restore animations Windows 10

Plan PremiumCountry USADevice PCOperating System Windows 10 Pro 1809 My Question or Issue I have searched and search and found only ONE bite at this issue and though it may seem trivial at most, I think in terms of consistency and flow it would be ni...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10 Pro 1809   My Question or Issue   I have searched and search and found only ONE bite at this issue and though...
  • BramboXO
  • Newbie
  • 1595 Views
  • 9 replies
  • 12 likes
  • Animations
    minimizing
    Windows 10
  • 1595 Views
  • 9 replies
  • 12 likes

Solved!!Superuser Contribution Home Alone, issues in desktop Windows 10

I have been using the paid version for many years and for a couple of years I have been having several problems with the beloved application, I have made many possible solutions within my reach and sometimes I have preferred to give up, but now I am ...

  • Casual Listener
  • I have been using the paid version for many years and for a couple of years I have been having several problems with the beloved application, I have made many possible solutions within my reach and s...
  • TonnyCks
  • Casual Listener
  • 247 Views
  • 4 replies
  • 0 likes
  • Desktop (Windows)
    Home
    Home Alone
    iusses
    multimedia
    Windows
    Windows 10
  • 247 Views
  • 4 replies
  • 0 likes

Superuser Contribution can't shut the music and can't delete the program

My Question or IssueRight now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times because after a while using the program, it would stop working, i...

  • Newbie
  • My Question or Issue Right now, i can't use the sound on my computer because Spotify is lagging...   In the past, I downloaded and deleted the spotify program on my computer several times bec...
  • MafeG
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • Bug Windows
    Lagging
    Music Doesn't Stop
    program
    Spotify app for desktop
    Spotify Doesn't Work
    Windows 10
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not sync across mobile and desktop

PlanPremiumCountry-Scotland, United Kingdom DeviceiPhone Xr (iOS 15.0.2) and Windows 10 x64 Home Edition (10.0.19043) My Question or IssueHello everyone, this is an issue i have been experiencing for about a week or so now. The subject itself sounds ...

  • Casual Listener
  • Plan Premium Country- Scotland, United Kingdom   Device iPhone Xr (iOS 15.0.2) and Windows 10 x64 Home Edition (10.0.19043)   My Question or Issue Hello everyone, this is an issue ...
  • MafeG
  • Spotify Legend
  • 296 Views
  • 4 replies
  • 2 likes
  • Mobile
    Playlist issues
    Sync issue
    Windows 10
    Windows 10 Application
  • 296 Views
  • 4 replies
  • 2 likes

Superuser Contribution Desktop Spotify Queue weird doubling bug when selecting multiple tracks

PlanFree/PremiumCountryUS, SeattleDeviceMSI LaptopOperating SystemWindows 10 My Question or IssueEver since the most recent desktop UI update I have experienced an issue when trying to reorganize my queue: https://media3.giphy.com/media/EbE3Id3Jpnycv...

  • Regular
  • Plan Free/Premium Country US, Seattle Device MSI Laptop Operating System Windows 10   My Question or Issue Ever since the most recent desktop UI update I have experienced an issue when...
  • Jeremy
  • Spotify
  • 334 Views
  • 3 replies
  • 1 likes
  • msi
    PC
    Win10
    Windows
    Windows 10
  • 334 Views
  • 3 replies
  • 1 likes

Superuser Contribution Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanFree/PremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen Desktop overlay when using media keys is enabled, the media keys are not able to play/pause skip a song when the spotify app is not selected/ primary w...

  • Newbie
  • Plan Free/Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue When Desktop overlay when using media keys is enabled, the media keys are not ab...
  • MafeG
  • Spotify Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Desktop
    media keys
    Spotify app for desktop
    Windows 10
  • 318 Views
  • 1 replies
  • 0 likes

Offline Storage Location is not changing

PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...

  • Newbie
  • Plan Premium Country Poland  Device Asus Operating System Windows 10   My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...
  • chewyyy
  • Visitor
  • 2967 Views
  • 3 replies
  • 2 likes
  • folder
    offline storage
    Windows 10
  • 2967 Views
  • 3 replies
  • 2 likes

Web Browser won't work

The web browser on my windows 10 won't even load music. I'm signed in, connected to the internet, and everything except your web app works. I pay money for this **bleep**? fix your POS

  • Newbie
  •   The web browser on my windows 10 won't even load music. I'm signed in, connected to the internet, and everything except your web app works. I pay money for this **bleep**? fix your POS 
  • MauriceMV
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • web browser
    Windows 10
  • 218 Views
  • 1 replies
  • 0 likes

Spotify Xbox Game Bar support for Russia

PlanFreeCountryRussiaDeviceSurface LaptopOperating SystemWindows 10 My Question or IssueHello, Spotify! Please add Russia to supported countries in Xbox Game Bar on PC (Win+G menu). Right now it works with USA, Sweden and other supported countries. S...

  • Casual Listener
  • Plan Free Country Russia Device Surface Laptop Operating System Windows 10   My Question or Issue Hello, Spotify! Please add Russia to supported countries in Xbox Game Bar on PC (Win+G...
  • AlekseyUsatov
  • Newbie
  • 480 Views
  • 1 replies
  • 10 likes
  • spotify desktop
    Windows 10
    Xbox Game Bar
  • 480 Views
  • 1 replies
  • 10 likes