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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Playing problem

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 53669 Views
  • 77 replies
  • 27 likes
  • 53669 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nothanksman1
  • Visitor
  • 78558 Views
  • 272 replies
  • 21 likes
  • 78558 Views
  • 272 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5525 Views
  • 1 replies
  • 6 likes
  • 5525 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145723 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145723 Views
  • 0 replies
  • 26 likes

Spotify doesn't play any track

I was having some issues playing tracks, so I decided to uninstall Spotify but when I logged in after restarting it I realized that all the tracks in the playlist were gone, even the ones in other account's playlists. But the real problem is that now...

  • Newbie
  • I was having some issues playing tracks, so I decided to uninstall Spotify but when I logged in after restarting it I realized that all the tracks in the playlist were gone, even the ones in other ac...
  • KSBGAMING
  • Music Fan
  • 366 Views
  • 1 replies
  • 1 likes
  • Playing problem
  • 366 Views
  • 1 replies
  • 1 likes