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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136989 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136989 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53223 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53223 Views
  • 0 replies
  • 33 likes

Superuser Contribution Local File album title font size slightly larger than normal

My Question or IssueWhile not necessarily an important issue, it really irks me to see the font size difference in my playlists. It feels really out of place and although not very obvious at first, once you notice it, it really starts to get on your ...

  • Casual Listener
  • My Question or Issue While not necessarily an important issue, it really irks me to see the font size difference in my playlists. It feels really out of place and although not very obvious at first,...
  • MihailY
  • Moderator
  • 202 Views
  • 4 replies
  • 0 likes
  • bug
    font size
    local files
    Windows
  • 202 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local Files Become Unavailable in Offline Mode

PlanPremiumCountryAustraliaDeviceLegion Y540Operating SystemWindows 10Version1.1.62.583.gdac868ed-aMy Question or IssueI am experiencing an issue where, if the client is set to offline mode, tracks that are stored locally on my computer will become f...

Offline Mode Playlist.png Offline Mode Local Files.png InkedInkedWhat is happening_LI.jpg InkedInkednerr_LI.jpg
  • Music Fan
  • Plan Premium Country Australia Device Legion Y540 Operating System Windows 10 Version 1.1.62.583.gdac868ed-a My Question or Issue I am experiencing an issue where, if the client is set to ...
  • OscarDC
  • Moderator
  • 5309 Views
  • 57 replies
  • 12 likes
  • Desktop (Windows)
    local files
    Playlists
  • 5309 Views
  • 57 replies
  • 12 likes

Superuser Contribution Local files is broken, unable to be sent to iPhone (need Spotify staff help)

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows laptopOperating Systemidk the new Windows, like whatever it is, 10 or something, maybe 11, who cares My Question or Issue I have spent the last 2 hours attempting to fix my local files issue on Spo...

  • Music Fan
  • Plan Premium Country Canada Device iPhone 11 Pro, Windows laptop Operating System idk the new Windows, like whatever it is, 10 or something, maybe 11, who cares   My Question or Issue ...
  • Enigma777
  • Visitor
  • 2724 Views
  • 24 replies
  • 2 likes
  • broken
    Desktop
    Glitch
    iOS
    issue
    local files
    Windows
  • 2724 Views
  • 24 replies
  • 2 likes

Superuser Contribution Bug report: Clicking the album cover for queued local file opens invalid URL in browser

Spotify for Windows1.1.79.763.gc2965cdf I found this very specific bug and though I'd share. How to replicate1. Start playing any music2. Go to your local files and add any of the local files to your queue3. Skip to the next song in the queue so that...

  • Regular
  • Spotify for Windows 1.1.79.763.gc2965cdf   I found this very specific bug and though I'd share.   How to replicate 1. Start playing any music 2. Go to your local files and add any of...
  • AndresM
  • Spotify
  • 860 Views
  • 13 replies
  • 0 likes
  • bug
    Desktop
    local files
    Windows
  • 860 Views
  • 13 replies
  • 0 likes

Superuser Contribution Issue with cover art changing to something I don't want for local files

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to something that I didn't choose if it's by a certain artist (in this case...

megadude1234_0-1642556715262.png megadude1234_1-1642556787503.png megadude1234_2-1642556804209.png megadude1234_3-1642556830261.png
  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue Hey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to ...
  • Jeremy
  • Spotify
  • 138 Views
  • 1 replies
  • 0 likes
  • Bug Windows
    Help Spotify!
    local files
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Convert local files to Spotify files (streaming version, not local)

PlanPremiumCountryGermany Operating System(Windows 10)My Question or IssueHello,Is there a way to convert local files into Spotify files which are available then via streaming?The Shazam app is able to compare a song which has been found by Shazam wi...

  • Regular
  • Plan Premium Country Germany  Operating System (Windows 10) My Question or Issue Hello, Is there a way to convert local files into  Spotify files which are available then via stream...
  • kiwijoshi
  • Casual Listener
  • 1863 Views
  • 2 replies
  • 1 likes
  • local files
    streaming files
  • 1863 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [LOCAL FILES] Disabling "Show Local Files" does NOT prevent Spotify from accessing sources

If the sub-options for local file sources are NOT disabled, the Spotify desktop app will still attempt to access local files present. To wit, I had some FLACs from Bandcamp in my Downloads folder. "Show Local Files" unchecked. Went to rewrite the tag...

  • Visitor
  • If the sub-options for local file sources are NOT disabled, the Spotify desktop app will still attempt to access local files present.   To wit, I had some FLACs from Bandcamp in my Downloads f...
  • Eni
  • Moderator
  • 544 Views
  • 3 replies
  • 0 likes
  • bug
    local files
    Windows
  • 544 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No more play Local Files?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI used to be able to play my local files in Spotify so I can have all of my music from Spotify and my computer in one place. Now it's completely gone with this new UI ch...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I used to be able to play my local files in Spotify so I can have all of my music from Spotif...
  • Jeremy
  • Spotify
  • 276 Views
  • 3 replies
  • 0 likes
  • Desktop
    local files
    Local files on Windows 10
  • 276 Views
  • 3 replies
  • 0 likes

Local Files showing Blank Names

Referring to closed topic from User "Guydude":https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062 Hello there,I encountered an issue like 2 years ago and got it solved just today. Issue: When using the "Local Files" f...

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  • Visitor
  • Referring to closed topic from User "Guydude": https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062   Hello there, I encountered an issue like 2 years ago and...
  • AeroZ
  • Composer
  • 322 Views
  • 1 replies
  • 0 likes
  • Blank
    local files
    Windows
  • 322 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution None of my local songs are working.

Plan Premium Country Bulgaria Device Asus Rog laptop Operating System Windows 10 My Question or Issue So I've tried importing my local songs after a clean windows 10 install on my new laptop and NONE of them work. I've tried everything that was sugge...

  • Music Fan
  • Plan Premium Country Bulgaria Device Asus Rog laptop Operating System Windows 10   My Question or Issue So I've tried importing my local songs after a clean windows 10 instal...
  • Alex
  • Moderator
  • 871 Views
  • 24 replies
  • 1 likes
  • Desktop
    local files
  • 871 Views
  • 24 replies
  • 1 likes

Superuser Contribution Cannot add some local files to a playlist

PlanPremiumCountryUSA DeviceWindows PC Desktop appOperating SystemWindows 7 My Question or IssueSuddenly I have been having an issue adding local files to an existing playlist. I added new songs to the local folder, synced the folder to Spotify, and ...

  • Casual Listener
  • Plan Premium Country USA   Device Windows PC Desktop app Operating System Windows 7   My Question or Issue Suddenly I have been having an issue adding local files to an existing ...
  • Mihail
  • Spotify Legend
  • 2783 Views
  • 3 replies
  • 0 likes
  • .mp3
    Desktop
    local files
    Playlist
    Windows
    Windows 7
  • 2783 Views
  • 3 replies
  • 0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

  • Visitor
  • Plan Premium Country Germany   Operating System Windows 10 Pro (PC)   My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...
  • 168 Views
  • 0 replies
  • 0 likes
  • desktop version
    local files
    offline
  • 168 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Not all Local Files are playable

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or Issue For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 files that I route to Spotify as my local files. I only see 2,072 songs in Spot...

  • Regular
  • Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue   For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 fil...
  • kiboy6
  • Gig Goer
  • 1489 Views
  • 22 replies
  • 4 likes
  • Desktop
    local files
  • 1489 Views
  • 22 replies
  • 4 likes

Cannot read local files with Chinese filename

Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. PlanPremiumCountryHong KongOperating SystemWindows 10

  • Visitor
  • Cannot read local files with Chinese filename. Files in the same folder with English name are read properly.   Plan Premium Country Hong Kong Operating System Windows 10
  • TreyAnastasio
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • local files
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Help] some local files are only found when moving them

DeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, i've discovered following: 3 of my local music files which previously where found by the spotify desktop app just fine suddenly are only found by the app when i move them to a differe...

  • Regular
  • Device Desktop PC Operating System Windows 10   My Question or Issue Hi,   i've discovered following: 3 of my local music files which previously where found by the spotify desktop a...
  • Mihail
  • Spotify Legend
  • 556 Views
  • 9 replies
  • 1 likes
  • Help
    local files
  • 556 Views
  • 9 replies
  • 1 likes

Solved!! Local Files Missing/Unable to be Found

I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered missing whenever Spotify is re-opened. It's almost l...

  • Regular
  • I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered m...
  • Gulsvart
  • Regular
  • 382 Views
  • 2 replies
  • 1 likes
  • Help
    local files
    missing
  • 382 Views
  • 2 replies
  • 1 likes

Superuser Contribution Newest Spotify update deleted local files?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue New update, new issue! For the past several days (ever since the latest Spotify update), a huge chunk of my local files have been missing. I have changed absolutely nothing ...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   New update, new issue! For the past several days (ever since the latest Spotify update), a...
  • Xenia
  • Moderator
  • 3067 Views
  • 3 replies
  • 2 likes
  • local files
  • 3067 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify Crashes when searching local files on Windows 10 app

PlanPremiumCountryChile/ formerly NetherlandsDeviceLenovo Ideapad S340 Operating SystemWindows 10 home 64x My Question or IssueI currently changed laptop, and the Windows 10 app keeps crashing after trying to use the search bar in synced my local fil...

  • Casual Listener
  • Plan Premium Country Chile/ formerly Netherlands Device Lenovo Ideapad S340  Operating System Windows 10 home 64x   My Question or Issue I currently changed laptop, and the Window...
  • Ver
  • Spotify Legend
  • 1723 Views
  • 10 replies
  • 1 likes
  • local files
    Local files on Windows 10
    Microsoft Store
    Search through local files
    Windows 10
  • 1723 Views
  • 10 replies
  • 1 likes

Spotify local files not linked

PlanFreeCountryIndonesiaDevice(PC (1.0.85.257.g0f8531bd (Windows Store version)))Operating System(Windows 10 x64 1803) My Question or IssueHi. I have problems with Spotify not linking local files to Spotify database (all artist and albums are greyed ...

  • Regular
  • Plan Free Country Indonesia Device (PC (1.0.85.257.g0f8531bd (Windows Store version))) Operating System (Windows 10 x64 1803)   My Question or Issue Hi. I have problems with Spotify n...
  • AeroZ
  • Composer
  • 878 Views
  • 7 replies
  • 2 likes
  • local files
  • 878 Views
  • 7 replies
  • 2 likes