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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134340 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134340 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50966 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50966 Views
  • 0 replies
  • 32 likes

Failure to load more than 50 items in a discography

PlanPremiumCountryAustraliaDeviceLenovo Carbon X1 Nano G1Operating SystemWindows 11 Pro (21H2) My Question or IssueSpotify does not load all items in an artist's discography when the initial view is set to thumbnail view on a high resolution display ...

  • Casual Listener
  • Plan Premium Country Australia Device Lenovo Carbon X1 Nano G1 Operating System Windows 11 Pro (21H2)   My Question or Issue Spotify does not load all items in an artist's discography ...
  • 27 Views
  • 0 replies
  • 0 likes
  • bug
    UI
    UX
    Windows
    windows 11
  • 27 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify auto-update soft-locks the computer with Controlled Folder Access feature on

Setup:- Windows 11 Desktop- Spotify Premium- Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection)- Personal folder (including "/Music") root set to Microsoft OneDrive Spotify auto-update seems to be soft-locking Wind...

  • Regular
  • Setup: - Windows 11 Desktop - Spotify Premium - Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection) - Personal folder (including "/Music") root set to Micros...
  • Bastwood
  • Regular
  • 327 Views
  • 7 replies
  • 0 likes
  • Controlled Folder Access
    OneDrive
    Ransomware Protection
    Spotify Update
    windows 11
  • 327 Views
  • 7 replies
  • 0 likes

Superuser Contribution Windows 11: Spotify window getting stuck below taskbar and cut off

PlanPremiumCountryUSDevicesurface pro and DesktopOperating Systemwin 11 My Question or IssueOn my laptop and my PC when Spotify first loads up and quite randomly, the bottom quarter of the window for Spotify gets stuck under the taskbar and cuts off ...

  • Casual Listener
  • Plan Premium Country US Device surface pro and Desktop Operating System win 11   My Question or Issue On my laptop and my PC when Spotify first loads up and quite randomly, the bottom ...
  • AndresM
  • Moderator
  • 463 Views
  • 5 replies
  • 0 likes
  • cut off
    taskbar
    windows 11
  • 463 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution New computer with Windows 11.

PlanFree/PremiumCountryUSA Device Lenovo PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen playing albums Spotify shuffles songs without the shuffle being a...

  • Casual Listener
  • Plan Free/Premium CountryUSA   Device  Lenovo PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating SystemWindows 11 (iOS 10, Android Oreo, Windows 10,etc.)   ...
  • OscarDC
  • Moderator
  • 378 Views
  • 4 replies
  • 0 likes
  • windows 11
  • 378 Views
  • 4 replies
  • 0 likes

Solved!! Unable to use desktop app on Windows 11 Pro 64-bit - only shows black screen

PlanPremium CountryDeviceOperating SystemWindows 11 Pro 64-bitMy Question or IssueI am unable to use the Spotify desktop app after I login.When I first install the app the login screen does open, but after logging in the screen goes black.This can be...

  • Visitor
  •   Plan Premium   Country Device Operating System Windows 11 Pro 64-bit My Question or Issue I am unable to use the Spotify desktop app after I login. When I first install th...
  • user-removed
  • Not applicable
  • 458 Views
  • 1 replies
  • 0 likes
  • black-screen
    windows 11
  • 458 Views
  • 1 replies
  • 0 likes

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