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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133737 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133737 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50511 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50511 Views
  • 0 replies
  • 32 likes

Spotify Desktop App won't play

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueI can'[t get anything to play on the desktop app. My android and the web player both work, but the app is unable to play anything. The PC plays other sounds from Web Player, Games...

  • Newbie
  •   Plan Premium Country USA Device PC Operating System Win10   My Question or Issue I can'[t get anything to play on the desktop app. My android and the web player both work, b...
  • 32 Views
  • 0 replies
  • 0 likes
  • App
    unable to play
  • 32 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can only play tracks from lists, not in albums

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons. PlanPremiumCountry DeviceMicrosoft StudioOperating SystemApp on Windows 10

  • Regular
  • Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons.  Plan Premium Country   Device Microsoft Studio Operating System App on W...
  • dpsalazar99
  • Newbie
  • 303 Views
  • 15 replies
  • 1 likes
  • App
    windows10
  • 303 Views
  • 15 replies
  • 1 likes

Superuser Contribution Discord does not display songs from App (But does on Webplayer)

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor some reason, my spotify WILL NOT display any songs I am currently listening to on discord.I've tried many of the other stuff like "reinstalling spotify" and such, but I've...

  • Casual Listener
  • ...omputer, mind you.   But on the app? Nothing, not even in a private session and all. I've already tried reinstalling it several times so any solutions regarding that will likely not even work.
  • Elena
  • Moderator
  • 276 Views
  • 9 replies
  • 0 likes
  • App
    Discord
    Discord Display
    WebPlayer
  • 276 Views
  • 9 replies
  • 0 likes

Superuser Contribution New Releases / What's New not shown on Windows app

Dear folks,for some time I can't find the "What's new" icon (that fancy bell) on the Windows app. I can not easily get to what the artist I follow has released. I hardly ever use the Android app (where I can find that bell) because I am a more comput...

  • Newbie
  • Dear folks, for some time I can't find the "What's new" icon (that fancy bell) on the Windows app.    I can not easily get to what the artist I follow has released. I hardly ever use t...
  • Ver
  • Moderator
  • 122 Views
  • 1 replies
  • 1 likes
  • App
    feed
    new releases
    What's new
    Windows
  • 122 Views
  • 1 replies
  • 1 likes

Superuser Contribution App window not maintaining its size in Windows 10 w/ multiple screens

Hi,I have problem with the Windows 10 app behaving strangely, seems to be a bug, possibly due to my dual-screen setup. When I resize the window to fit my main screen (i.e. smaller than my screen), it only stays this size as long as it's not minimised...

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  • Regular
  • Hi, I have problem with the Windows 10 app behaving strangely, seems to be a bug, possibly due to my dual-screen setup.   When I resize the window to fit my main screen (i.e. smaller than m...
  • ThatUser
  • Regular
  • 2582 Views
  • 29 replies
  • 7 likes
  • App
    bug
    Desktop
    minimise
    multiple screens
    Resize
    size
    Windows
  • 2582 Views
  • 29 replies
  • 7 likes

Solved!! new version 1.1.53.608 app desktop spotify

Hello What new features for app desktop spotify for version 1.1.53.608 ?

  • Composer
  • Hello   What new features for app desktop spotify for version 1.1.53.608 ?    
  • Loxer
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • App
    Desktop
    Spotify
    updates
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Cannot Login to App via Facebook, can click button, but no response

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue The Spotify App booted me out of my account (can still use it via web), and now I can't even log in via the Facebook option. I would click on the "Log in with Facebook" butt...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   The Spotify App booted me out of my account (can still use it via web), and now I can't e...
  • Elena
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • App
    Facebook
    Login
    windows10
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App - Skipping All Songs

PlanPremiumCountryScotlandDevicePCOperating SystemWindows 10 - App My Question or IssueHi There, I am having an issue with the Spotify App on Windows 10.I have a "Roland Rubix44 USB Audio Interface" plugged into my computer, into which I have plugged...

  • Casual Listener
  • Plan Premium Country Scotland Device PC Operating System Windows 10 - App   My Question or Issue Hi There,   I am having an issue with the Spotify App on Windows 10. I have a...
  • swanky-n-spanky
  • Roadie
  • 2013 Views
  • 6 replies
  • 1 likes
  • App
    Audio Device
    Skipping songs
  • 2013 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

  • Visitor
  • Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for s...
  • Ivan
  • Spotify Legend
  • 840 Views
  • 1 replies
  • 0 likes
  • App
    Crash
    windows10
  • 840 Views
  • 1 replies
  • 0 likes

Solved!! Windows 10 Spotify app can't use chrome cast because of google?

Hi all, PlanPremium DeviceWindows 10 PC connected over Lan. My Question or IssueI was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome cast (I know all the workarounds. More in the end). I found this old forum post and ...

  • Music Fan
  • Hi all,   Plan Premium   Device Windows 10 PC connected over Lan.   My Question or Issue I was looking for a way to cast directly from the Windows 10 Spotify app to my C...
  • FlangeMonkey
  • Casual Listener
  • 2453 Views
  • 4 replies
  • 3 likes
  • App
    cast
    chromecast
    Desktop
    lan
    Windows 10
  • 2453 Views
  • 4 replies
  • 3 likes

APP Desktop Windows not works anymore

From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open... Plan PremiumCountry Italy Device PCOperating System Windows 10

  • Visitor
  • From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open...   Plan Premium Country Italy &n...
  • interrupt21h
  • Music Fan
  • 560 Views
  • 1 replies
  • 0 likes
  • App
    Desktop
    Windows
  • 560 Views
  • 1 replies
  • 0 likes

Clicking on album cover links to wrong song in playlist

PlanPremium DevicePCOperating SystemWindows 10 - 64 bit 1903 - 18362.418spotify 1.1.17.545.g74ed9ff1 My Question or IssueWhen clicking on the album cover it links to the wrong song in a playlist.See photo.

  • Visitor
  • Plan Premium   Device PC Operating System Windows 10 - 64 bit 1903 - 18362.418 spotify 1.1.17.545.g74ed9ff1   My Question or Issue When clicking on the album cover it links to the...
  • eltoch
  • Composer
  • 303 Views
  • 1 replies
  • 0 likes
  • App
    Windows
  • 303 Views
  • 1 replies
  • 0 likes

Google Cast devices don't appear unless I cast from another device first

My Cast Devices don't appear in Desktop unless I cast to them from a different device first. Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible: There's no sign of my Google Home devices! So I say to Google Home "Play x...

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  • Casual Listener
  • My Cast Devices don't appear in Desktop unless I cast to them from a different device first.    Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible:&n...
  • 322 Views
  • 0 replies
  • 2 likes
  • App
    cast
    Desktop
    google
    Windows
  • 322 Views
  • 0 replies
  • 2 likes

Spotify Breaks my WiFi

PlanPremiumCountrySouth AfricaDeviceDell laptopOperating SystemWindows 10 My Question or IssueIf I run The Spotify App or stream from directly from the site my WiFi stops working, no connectivity, dropped packets on PING. But if I listen on my phone,...

  • Not applicable
  • Plan Premium Country South Africa Device Dell laptop Operating System Windows 10   My Question or Issue If I run The Spotify App or stream from directly from the site my WiFi stops w...
  • illky
  • Casual Listener
  • 1343 Views
  • 3 replies
  • 1 likes
  • App
    Windows 10
  • 1343 Views
  • 3 replies
  • 1 likes

Spotify app state overrided my dektop spotify previous state when i change from one to the other

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" so i lost the list/song/queue or random config I was playing on my desktop before......

  • Roadie
  • Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" 😞 so i lost the list/song...
  • cookiematt
  • Casual Listener
  • 265 Views
  • 4 replies
  • 0 likes
  • App
    Desktop
  • 265 Views
  • 4 replies
  • 0 likes

Shuffle and Repeat missing

Repeat and Shuffle are not working! i.imgur.com/jgl3Wzg.jpg PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10

  • Newbie
  • Repeat and Shuffle are not working!   i.imgur.com/jgl3Wzg.jpg   Plan Premium Country Argentina Device PC Operating System Windows 10  
  • 265 Views
  • 0 replies
  • 0 likes
  • App
    repeat
    shuffle
    Windows 10
  • 265 Views
  • 0 replies
  • 0 likes

Saved Songs Not Showing Up

PlanPremiumCountry The United States of AmericaDeviceHP Notebook (Windows)Operating SystemWindows 8? IssueFor quite a while now (two weeks?) I have been experiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a...

  • Casual Listener
  • ...xperiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a screen saying   "Your favorite songs will appear here. Go to your   Browse   page to find a...
  • 547 Views
  • 0 replies
  • 5 likes
  • App
    application
    bug
    issue
    Windows
  • 547 Views
  • 0 replies
  • 5 likes

Tracks not playing to end

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 My Question or Issue After the new app upgraded, I sometimes have problems with tracks not playing entirely, or stopping and restarting.I tried a clean reinstall, but it still occurs.

  • Not applicable
  • Plan Premium Country US  Device PC Operating System Windows 10   My Question or Issue  After the new app upgraded, I sometimes have problems with tracks not playing e...
  • user-removed
  • Not applicable
  • 426 Views
  • 2 replies
  • 0 likes
  • App
    malfunction
    not playing properly
  • 426 Views
  • 2 replies
  • 0 likes

Solved!! Spotify App doesn't start up Win 10

PlanPremiumCountry GermanyDeviceAcer LaptopOperating SystemWindows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on my laptop with windows 10 before. However, I always get the same error where the spotif...

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  • Casual Listener
  • ...y laptop with windows 10 before. However, I always get the same error where the spotify app does not start correctly. If you start Spotify after the installation you only see a frame on the screen w...
  • Keylargo
  • Casual Listener
  • 2965 Views
  • 2 replies
  • 0 likes
  • App
    problem
    start
    Windows 10
  • 2965 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Use on different devices / positions not saved

PlanPremiumCountry GermanyDeviceSony Xperia XZ, custom-built PC, HP ProBook 650 G2Operating SystemAndroid 8, Windows 10, Windows 7My Question or IssueHello,I guess this will be a long text as it's hard to describe, TL;DR will be at the very bottom of...

  • Newbie
  • ...he last song I listened to (on my PC) on my smartphone (let's call it Song A). Instead of continuing from the song I had on my PC, the app will start to play where I last stopped on the smartphone (t...
  • JulianA_Bogota
  • Roadie
  • 474 Views
  • 1 replies
  • 0 likes
  • App
    device
    Help
    PC
    smartphone
    sync
    Usage
  • 474 Views
  • 1 replies
  • 0 likes