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Having trouble with the Spotify desktop app? Here’s a step-by-step guide
of general troubleshooting steps known to resolve a multitude of issues.
Basic Troubleshooting: Restart the Spotify app as well as your PC. Make
sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or
join a listening party with your friends, family, colleagues, and
classmates, with the Spotify desktop app in addition to the mobile app.
Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop
app and Web Player to go along with the recently released "Your Library"
sidebar. Together, the individually customizable design of these new
views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and
Web Player. The new Your Library sidebar is rolling out to all desktop
users now, so you will be seeing it soon if you haven't already. The new
Your Library sidebar improves nav...
PlanPremiumCountrySouth AfricaOperating SystemWindows 10 (Spotify Web on
Google Chrome) My Question or IssueHi there, I have been struggling with
issue where music will randomly buffer as if I'm on a slow internet
connection meanwhile that is not the...
...andomly buffer as if I'm on a slow internet connection meanwhile that is not the case (see attached image of internet speeds). I use Spotify web on my company PC to listen to music while doing work and I c...
PlanFreeCountryFrench Device HP laptopOperating SystemWindows 10 My
Question or Issuewhen I have been using the spotify app for a while then
it crashes when you want to change playlist or search for music.
Yesterday I reinstalled the spotify app to f...
Plan Free Country French Device HP laptop Operating System Windows 10 My Question or Issue when I have been using the spotify app for a while then it crashes when y...
PlanFreeCountryFranceDevicelaptop HPOperating SystemWindows 10 20h2 OS
19042.844 My Question or IssueI'm tired of spotify being very slow. how
come spotify is so slow to:start;Navigate between pagesLiked songs is
not displayed to disconnect, spotify ...
Plan Free Country France Device laptop HP Operating System Windows 10 20h2 OS 19042.844 My Question or Issue I'm tired of spotify being very slow. how come spotify is so slow...
PlanFreeCountryThe NetherlandsDeviceHP LaptopOperating SystemWindows 10
My Question or IssueNothing is loading in the spotify program. I can't
play any songs or open playlists. I have this issue 3 days now, and I'm
starting to get fed up with these p...
Plan Free Country The Netherlands Device HP Laptop Operating System Windows 10 My Question or Issue Nothing is loading in the spotify program. I can't play any songs or open playlist...
PlanPremiumCountryUnited Arab EmiratesDeviceDell Laptop (also an
S10)Operating SystemWindows 10 My Question or IssueWhen I play a
song/change the spotify volume half of the time it takes quite some time
to respond to my actions (upwards oh 20 seconds...
Plan Premium Country United Arab Emirates Device Dell Laptop (also an S10) Operating System Windows 10 My Question or Issue When I play a song/change the spotify volume half of the t...
My Question or Issue The latest version of Spotify is Crazily Slow and
I'm Microsoft Windows Whizz Kid... It also often just gives a permanent
black screen at start-up too. The Microsoft Store version is also even
more buggy than the Windows standalo...
My Question or Issue The latest version of Spotify is Crazily Slow and I'm Microsoft Windows Whizz Kid... It also often just gives a permanent black screen at start-up too. &n...
PlanPremiumCountryUSADeviceI have an intel i7-6700k, 16gb of ram, and
gtx 1080tiOperating SystemWindows 10 The problem I am having is that I
will be listening to Spotify and it will suddenly slow down. I won't be
able to search anything, add songs to...
...potify and it will suddenly slow down. I won't be able to search anything, add songs to queau, pause a song, skip the song, etc. After this issue persisted, I checked task manager and Spotify was using m...
PlanPremiumCountryIndonesiaDevice Operating SystemWindows 10 My Question
or Issuelatest spotify update causing an annoying problem, when I
clicked play, it will not respond instantly but took 15-20 seconds,
sliding volume as well, changing music even...
Plan Premium Country Indonesia Device Operating System Windows 10 My Question or Issue latest spotify update causing an annoying problem, when I clicked play, it will not resp...
PlanPremiumCountryThe netherlandsDeviceDesktopOperating SystemWindows 10
My Question or IssueSince the last update spotify is sooo slow and it
just keeps lagging! For example if i search for a song it stays black
and if i click on a song it's stuck a...
Plan Premium Country The netherlands Device Desktop Operating System Windows 10 My Question or Issue Since the last update spotify is sooo slow and it just keeps lagging! For e...
PlanPremiumCountryGermanyDeviceDell Inspiron 5379Operating SystemWindows
10 My Question or IssueSpotify takes a minute or two to respond to
'pause' or 'change volume' actions. Similar or longer response time to
loading playlists.
Plan Premium Country Germany Device Dell Inspiron 5379 Operating System Windows 10 My Question or Issue Spotify takes a minute or two to respond to 'pause' or 'change volume' actions...
Everytime I start up Spotify the first time it is slow and/or buggy.
Even after waiting a few minutes.First of all, it doesn't seem to have a
proper connection to the internet (even though it doesn't notify me of
that). The browse page doesn't load, ...
Everytime I start up Spotify the first time it is slow and/or buggy. Even after waiting a few minutes. First of all, it doesn't seem to have a proper connection to the internet (even though it d...