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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137067 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137067 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53289 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53289 Views
  • 0 replies
  • 33 likes

Superuser Contribution Spotify Pauses after 30 seconds

PlanPremiumCountryUSADeviceWindows 10 Desktop (Store App + Desktop), Android App (Samsung S9)Operating SystemWindows 10 My Question or IssueWhen playing Spotify on any of my devices, the song pauses after exactly 30 seconds of playing. If I play the ...

  • Casual Listener
  • ...y devices, the song pauses after exactly 30 seconds of playing. If I play the song again, the same thing happens 30 seconds later.   I originally noticed it on my Android phone when trying to p...
  • ShadoSlayor
  • Visitor
  • 2845 Views
  • 5 replies
  • 2 likes
  • Android
    Desktop
    pause
    web
  • 2845 Views
  • 5 replies
  • 2 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

  • Newbie
  • ...orking while i'm out of the spotify app, before the update i was able to manage music (play/pause, stop, past song, next song) with the media keys in my keyboard, also the banner with the song info t...
  • CarlosE
  • Moderator
  • 524 Views
  • 3 replies
  • 5 likes
  • Desktop
    key
    keys
    media
    media keys
    pause
    Pause for voice messages
    Play
    Premium
    Windows
  • 524 Views
  • 3 replies
  • 5 likes

Superuser Contribution Frequent, sporadic, random pausing. Unable to prevent.

Frequent, sporadic, random pausing. Unable to prevent. PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify desktop player routinely pauses for seemingly no reason. It may run for minutes up to hours, but a...

  • Visitor
  • ...layer routinely pauses for seemingly no reason. It may run for minutes up to hours, but always seems to begin to pause and is likely to do it repetitively and sporadically. I've logged out of all a...
  • Mihail
  • Spotify Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • pause
    pausing
    random
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you pause downloads on Windows 10?

PlanPremiumCountrySingaporeDevicePCOperating SystemWindows 10My Question or IssueHow do I pause downloads on Windows 10 spotify app? I can only connect to my mobile hotspot and it is draining my data from having to download pretty much every day for ...

  • Regular
  • Plan Premium Country Singapore Device PC Operating System Windows 10 My Question or Issue How do I pause downloads on Windows 10 spotify app? I can only connect to my mobile hotspot and it i...
  • Ver
  • Spotify Legend
  • 714 Views
  • 3 replies
  • 0 likes
  • 10
    Download
    pause
    Windows
  • 714 Views
  • 3 replies
  • 0 likes

Spotify behaviour when on calls

Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....

  • Newbie
  • ...eadphones during the call, so i can hear both the call and the music. 2. Get the music to actually pause and then automatically start playing again after the call has hung up?    At the m...
  • 312 Views
  • 0 replies
  • 1 likes
  • call
    pause
    phone
  • 312 Views
  • 0 replies
  • 1 likes