Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116414 Views
82 replies
27 likes

116414 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112197 Views
291 replies
22 likes

112197 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8745 Views
1 replies
6 likes

8745 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149692 Views
0 replies
26 likes
Mac
Windows

149692 Views
0 replies
26 likes

Any way to "Refresh" Local files?

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need access to in the app anymore, I have a huge list of o...

PhoenixofDhewm
Regular
I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need ac...
2020-04-28 11:04:51 AM
2024-02-21 4:51:11 AM
kkzz
Casual Listener
20717 Views
4 replies
3 likes
local files
local files not syncing
local files refresh
Troubleshooting

20717 Views
4 replies
3 likes

First song in radio doesn't play

When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...

bensinojen
Casual Listener
When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first son...
2023-05-12 6:55:16 AM
2023-05-12 3:53:15 PM
kaworu_bloodpaw
Roadie
395 Views
1 replies
0 likes
song radio
Troubleshooting

395 Views
1 replies
0 likes

Superuser Contribution Desktop app doesn't scroll up when moving song to the top

While reported as fixed here, it's still not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. When reaching the edge of the current view, the playlist does not scroll up to allow the rearrangeme...

Limina
Regular
While reported as fixed here, it's still not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. When reaching the edge of the curre...
2022-02-26 6:31:17 PM
2022-03-08 6:48:12 PM
Eni
Moderator
1535 Views
3 replies
1 likes
Troubleshooting

1535 Views
3 replies
1 likes

Superuser Contribution App has no sound

DevicePC - Windows 10 My Question or IssueApp doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no error message. Browser and Android app works fine on the same acco...

banduliinu
Casual Listener
Device PC - Windows 10 My Question or Issue App doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no er...
2021-10-01 4:29:21 AM
2021-10-12 1:05:51 PM
Alex
Spotify Legend
858 Views
3 replies
0 likes
Troubleshooting

858 Views
3 replies
0 likes

Solved!!Superuser Contribution "Can't play current song" error

DevicePC Operating SystemWindows 10 My Question or IssueHi I need some help because spotify desktop app ( for windows 10 ) it's driving me nuts. So a few hours ago the app was all good, no errors, no problems but now when I try to play a song it star...

Seby299
Casual Listener
Device PC Operating System Windows 10 My Question or Issue Hi I need some help because spotify desktop app ( for windows 10 ) it's driving me nuts. So a few hours ago the app was a...
2021-03-16 5:09:25 PM
2021-03-17 5:40:25 PM
Eni
Moderator
2373 Views
4 replies
1 likes
Troubleshooting

2373 Views
4 replies
1 likes

Superuser Contribution My spotify is randomly pausing every couple of seconds to every few minutes.

I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged into so the only places that I'm currently logged int...

Lagodog5
Newbie
I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged in...
2020-12-11 2:55:14 PM
2020-12-15 11:41:40 AM
Alex
Spotify Legend
860 Views
4 replies
1 likes
pausing randomly
Troubleshooting

860 Views
4 replies
1 likes

Superuser Contribution Desktop app is skipping tracks, while default output device is working properly

PlanPremiumCountryRussian FederationDeviceHome PCOperating SystemWindows 10 Ver. 2004 Build 19041.450My Question or IssueMy desktop app once started to skip all the tracks, reinstall didn't help. I've found a relevant topic (https://community.spotify...

zelekeit
Newbie
Plan Premium Country Russian Federation Device Home PC Operating System Windows 10 Ver. 2004 Build 19041.450 My Question or Issue My desktop app once started to skip all the tracks, reinstal...
2020-09-09 9:38:24 AM
2020-10-09 9:27:58 AM
Mihail
Spotify Legend
473 Views
1 replies
0 likes
Troubleshooting

473 Views
1 replies
0 likes

Superuser Contribution Spotify stops playing music after screen TURNS ON.

PlanPremiumCountryBoliviaDeviceLaptop LenovoOperating SystemWindows My Question or IssueMy laptop is configured to turn off the display automatically when not in use (like all the pcs I've ever had). The music continues to play when my screen turns o...

Danbelro
Casual Listener
Plan Premium Country Bolivia Device Laptop Lenovo Operating System Windows My Question or Issue My laptop is configured to turn off the display automatically when not in use (like al...
2020-06-22 10:40:01 PM
2020-09-19 7:58:33 AM
Peter
Spotify Legend
1493 Views
3 replies
2 likes
Troubleshooting
Windows

1493 Views
3 replies
2 likes

Spotify Web Player won't load

PlanFree/PremiumOperating SystemWindows 10, firefox My Question or IssueWhenever I try to access the web player on firefox, the link refuses to work. The page does not go through, but there is no error message, it simply defaults back to what it had ...

valemmet
Casual Listener
Plan Free/Premium Operating System Windows 10, firefox My Question or Issue Whenever I try to access the web player on firefox, the link refuses to work. The page does not go through, bu...
2020-08-16 3:15:44 AM
2020-08-16 5:50:21 AM
Billy-J
Spotify Star
755 Views
3 replies
0 likes
Troubleshooting

755 Views
3 replies
0 likes

Cannot Connect to Internet, Error code 4,

PlanFreeCountryUSADeviceWindows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. My Question or IssueI cannot connect to the internet; error code: 4. A...

ei155mqabf8ma6b
Visitor
Plan Free Country USA Device Windows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today.&nb...
2020-07-05 5:50:15 PM
542 Views
0 replies
2 likes
Desktop
No Internet
Troubleshooting
Windows 10

542 Views
0 replies
2 likes

Solved!!Superuser Contribution Spotify mutes itself on bluetooth when audio in any other player is paused or stopped.

PlanFree/PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My IssueWhile playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself when I pause the other player, or when the audio in that player ends. For ex...

daftPirate
Casual Listener
Plan Free/Premium Country US Device Desktop Operating System Windows 10 My Issue While playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself ...
2020-05-04 7:31:32 AM
2020-05-05 11:35:33 AM
Mario
Spotify Legend
4372 Views
3 replies
0 likes
Glitch
mute
muted
Troubleshooting

4372 Views
3 replies
0 likes

Spotify desktop rapidly skipping songs when launching a game

PlanFree/PremiumCountryFinlandDeviceLenovo ideapad 510sOperating SystemWindows 10 My Question or IssueMy Spotify desktop either skips the current songs, or starts rapidly skipping songs when I load up the game League of Legends. I've updated my audio...

Allko
Visitor
Plan Free/Premium Country Finland Device Lenovo ideapad 510s Operating System Windows 10 My Question or Issue My Spotify desktop either skips the current songs, or starts rapidly ski...
2020-04-20 3:09:48 PM
454 Views
0 replies
0 likes
bug
Troubleshooting

454 Views
0 replies
0 likes

Superuser Contribution Songs keep getting randomly removed from my playlist, even though they're still on Spotify

PlanPremiumCountryUAE, card for payment based in JordanMalaysiaJordanDeviceSamsung A8, Samsung S5Operating SystemAndroid My Question or IssueI know that some songs get removed because of copyright issues, but this is different, songs just keep gettin...

prasfg-_t213
Casual Listener
Plan Premium Country UAE, card for payment based in Jordan Malaysia Jordan Device Samsung A8, Samsung S5 Operating System Android My Question or Issue I know that some songs get re...
2020-04-03 3:14:02 PM
2020-04-03 3:38:04 PM
prasfg-_t213
Casual Listener
1360 Views
4 replies
0 likes
Troubleshooting

1360 Views
4 replies
0 likes

Solved!! Spotify isn't working on a desktop

PlanPremiumCountryCzech RepublicDeviceLenovo Yoga C740-15IMLOperating SystemWindows 10 My Question or IssueI've been using Spotify Premium on my PC for almost 4 months without any issues, but couple days ago it just stopped working. I didn't do any u...

xhanf04
Casual Listener
Plan Premium Country Czech Republic Device Lenovo Yoga C740-15IML Operating System Windows 10 My Question or Issue I've been using Spotify Premium on my PC for almost 4 months withou...
2020-03-02 4:16:22 PM
2020-03-03 12:37:23 PM
PrettyMuchSwiss
Composer
2196 Views
3 replies
0 likes
Troubleshooting

2196 Views
3 replies
0 likes

Superuser Contribution Spotify freezing after opening fullscreen application?

PlanPremium CountryAustralia DeviceWindows PC Operating SystemWindows 10 My Question or IssueAfter alt tabbing out of a fullscreen application, clicking on spotify pushes it back behind all my other windows and if it is the only window on the monitor...

sirlagsalot
Newbie
Plan Premium Country Australia Device Windows PC Operating System Windows 10 My Question or Issue After alt tabbing out of a fullscreen application, clicking ...
2020-01-12 6:16:32 AM
2020-01-12 11:52:09 AM
Mario
Spotify Legend
1067 Views
1 replies
0 likes
Troubleshooting

1067 Views
1 replies
0 likes

Spotify Connect No Longer Works

PlanPremiumCountryUSADevicePC, Samsung Galaxy S9Operating SystemAndroid Pie, Windows 10 My Question or IssueIn late December, Spotify connect stopped working between my desktop and phone; I would have the program open in both devices but Spotify conn...

Wjll
Casual Listener
Plan Premium Country USA Device PC, Samsung Galaxy S9 Operating System Android Pie, Windows 10 My Question or Issue In late December, Spotify connect stopped working between ...
2020-01-09 3:59:22 AM
2020-01-09 1:44:21 PM
OneByBoo
Roadie
841 Views
1 replies
0 likes
Troubleshooting

841 Views
1 replies
0 likes

Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

Francis_France
Visitor
Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10 My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...
2019-08-02 7:36:03 PM
491 Views
0 replies
0 likes
sonos spotify
Troubleshooting
Windows

491 Views
0 replies
0 likes

Spotify won't display any songs

PlanPremiumCountryUnited States DevicePC, Dell XPS8920Operating SystemWindows 10 My Question or IssueHello Spotify Community,I just upgraded to premium legitamentally, and logged onto my spotify application, although everytime I do so, I am recieving...

AndrewSVO
Newbie
Plan Premium Country United States Device PC, Dell XPS8920 Operating System Windows 10 My Question or Issue Hello Spotify Community, I just upgraded to premium legitamentall...
2019-06-19 12:13:57 AM
468 Views
0 replies
0 likes
Desktop
Premium
Troubleshooting

468 Views
0 replies
0 likes

Songs adding them selfs to a certain playlist

PlanPremium FamilyCountryUSA Device(Pixel XL, Webplayer, Destop)Operating System(Android Oreo and Windows 10) My Question or IssueSo for the past 3-4 months music I listen to from anywhere on spotify keeps adding its self to my Twitch playlist. This ...

liljonpsp
Casual Listener
Plan Premium Family Country USA Device (Pixel XL, Webplayer, Destop) Operating System (Android Oreo and Windows 10) My Question or Issue So for the past 3-4 months music...
2019-05-03 11:04:28 PM
484 Views
0 replies
0 likes
playlists changed
Troubleshooting

484 Views
0 replies
0 likes

Cant play music and playlists suddenly became empty

PlanPremiumCountry ITDevicePCOperating SystemWindows 7 My Question or Issue Hi, i have a problem with the desktop app. It basically turned out to be useless due to this big bug (IMO): i cant play any music and all my playlists (either created by me a...

ImKiza
Casual Listener
Plan Premium Country IT Device PC Operating System Windows 7 My Question or Issue Hi, i have a problem with the desktop app. It basically turned out to be useless due to ...
2019-03-03 3:04:04 PM
2019-03-04 10:45:25 PM
Loxer
Community Legend
677 Views
1 replies
1 likes
BugFixing
Troubleshooting
Windows

677 Views
1 replies
1 likes

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