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Cannot Connect to Internet, Error code 4,

Cannot Connect to Internet, Error code 4,

Plan

Free

Country

USA

Device

Windows 10 Desktop, Latest Update, checked 7/5/2020. 

Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. 

My Question or Issue

I cannot connect to the internet; error code: 4. 

All of a sudden we simply cannot connect to the internet with the desktop app or program. The chrome webpage player works fine.

 

โ€ขI restarted the PC. 

โ€ขI uninstalled the desktop player, and restarted, reinstalled.

โ€ขI uninstalled the desktop player program, deleted all related programs, and restarted, reinstalled, and attempted. 

โ€ขI uninstalled again, installed the windows 10 app version. 

โ€ขI restarted the PC again. I attempted all of the suggestions on this page, meaning I allowed it through the firewall, added to exception list of my antivirus (Avast) tried the DNS settings to "Set Preferred DNS server to 8.8.8.8 > Alternate DNS server to 8.8.4.4<  " and restarted the PC and app every time. 

โ€ขDisabled all of the security I have, including Avast, Windows Defender...everything I can think of. 

โ€ข Changed Proxy to manual, saved, tried it, went back to auto, saved, tried it. 

โ€ขConnected to Phone for mobile hotspot; web-player works, desktop app does not. 

โ€ขVerified Wifi Adapter was on most recent update for driver.

 

โ€ขLogged in to different user, still no joy.

 

 

Honestly at my wits end, any ideas?

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