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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Marsii

Casual Listener

9977 Views

99 replies

43 likes

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  • 99 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

1006 Views

12 replies

1 likes

Possible Bug
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  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2236 Views

34 replies

2 likes

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  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8455 Views

0 replies

4 likes

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Superuser Contribution No songs are showing up on Liked Songs

PlanFamily PremiumCountryBrazilDeviceSamsung Odissey LaptopOperating SystemWindows 10 My Question or IssueWhen I listen on my phone, everything is normal, all songs are in Liked Songs as usual, however, in the desktop app, not a single song shows up,...

Casual Listener

Plan Family Premium Country Brazil Device Samsung Odissey Laptop Operating System Windows 10   My Question or Issue When I listen on my phone, everything is normal, all songs are in Li...

Diogo_M83

Casual Listener

653 Views

2 replies

0 likes

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  • 2 replies
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Whenever I try to log into the Spotify Desktop app it closes

PlanFreeCountryU.SDevicePCOperating SystemWindows 10 My Question or IssueSo when I I open up the Desktop App and log in with my Username and Password, it closes immediately. As soon as I hit enter it closes. I reinstalled it, it didn't work. I remove...

Casual Listener

Plan Free Country U.S Device PC Operating System Windows 10   My Question or Issue So when I I open up the Desktop App and log in with my Username and Password, it closes immediately. ...

c0gus9oua0ddsv3

Casual Listener

707 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Closed - Windows failed login

PlanPremiumCountry DevicePersonal computerOperating System(Windows 10) My Question or IssueAs of this morning, I am no longer able to log into my account from the PC version of the app. After entering my correct email and password, I get the followin...

Newbie

Plan Premium Country   Device Personal computer Operating System (Windows 10)   My Question or Issue As of this morning, I am no longer able to log into my account from the PC ver...

dinomight

Spotify Star

3007 Views

1 replies

1 likes

Login
  • 3007 Views
  • 1 replies
  • 1 likes

Spotify skips every song

PlanPremiumCountryGermanyDevice Desktop Operating System Windows 10 My Question or Issue Since yesterday the windows client skips every single song, making it unusable. This does not occur when using either the web player or another device. Already t...

Casual Listener

Plan Premium Country Germany Device   Desktop   Operating System   Windows 10   My Question or Issue   Since yesterday the windows client skips every single son...

krazeike

Visitor

2757 Views

13 replies

7 likes

SONGS SKIP
  • 2757 Views
  • 13 replies
  • 7 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanFreeCountryIndiaDeviceHpOperating SystemWindows 7My Question or IssueSpotify gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whenever I try to play any song from any album o...

Casual Listener

Plan Free Country India Device Hp Operating System Windows 7 My Question or Issue Spotify gives me the error message "Spotify can't play this right now. If you have the file on your com...

shreya_chanana

Casual Listener

891 Views

3 replies

0 likes

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  • 3 replies
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Desktop app becomes unstable when scanning for local files in large Downloads folder

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 Pro, version 2004, build 19041.329 My Question or IssueRecently, I experienced a problem when attempting to close the Spotify Desktop app. When right clicking on it's icon in the ...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10 Pro, version 2004, build 19041.329   My Question or Issue Recently, I experienced a problem when attemptin...

429 Views

0 replies

0 likes

  • 429 Views
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Spotify error code

PlanFreeCountryTurkeyDevice(Desktop PC)Operating System(Windows 10 x64) My Question or Issue The English translation is as follows: The unknown software extension (0xc06d007e) exception in the application occurred at location 0x0000000076C69862.

Visitor

Plan Free Country Turkey Device (Desktop PC) Operating System (Windows 10 x64)   My Question or Issue               The English translatio...

user-removed

Not applicable

2564 Views

2 replies

0 likes

Windows 10
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  • 2 replies
  • 0 likes

Every song gets skipped and I can't play music

I've tried running as administrator as I seen in another post but it still doesn't work.

Visitor

I've tried running as administrator as I seen in another post but it still doesn't work.   

Pand0r

Casual Listener

489 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ability to view all songs from an artist ??

Is there a way to view all songs form an artist ? Let me know

Newbie

Is there a way to view all songs form an artist ? Let me know 🙂

loop3loop

Newbie

4753 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Solved!! Crash to Desktop Report

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 Home 1909 Build 18363.720Spotify VersionSpotify 1.1.34.694.gac68a2b3 My Question or Issue Suddenly crashes to desktop without warning when switching songs. Happens more often when I have neve...

Casual Listener

Plan Premium Country Brazil Device PC Operating System Windows 10 Home 1909 Build 18363.720 Spotify Version Spotify 1.1.34.694.gac68a2b3   My Question or Issue   Suddenly crash...

skroon19

Composer

1117 Views

2 replies

1 likes

  • 1117 Views
  • 2 replies
  • 1 likes

Solved!! Spotify uninstalled itself, reinstalling won't work because of error code 13.

Just what the title says, Spotify uninstalled itself and won't let me reinstall, even after I deleted the Appdata local and roaming folders. Is there a fix? Regards, Artem ''Artemenovic''

Casual Listener

Just what the title says, Spotify uninstalled itself and won't let me reinstall, even after I deleted the Appdata local and roaming folders.   Is there a fix?   Regards,  Artem ''...

cohenfs

Roadie

9756 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Impossible d'utiliser spotify

Bonjour. Je rencontre depuis hier mon premier problème avec spotify et il m'est impossible de le corriger tout seul. Je suis actuellement sur un compte spotify free. Le problème s'est déclenché lorsque j'ai réinstallé spotify sur mon pc windows 10 su...

Casual Listener

Bonjour. Je rencontre depuis hier mon premier problème avec spotify et il m'est impossible de le corriger tout seul. Je suis actuellement sur un compte spotify free. Le problème s'est déclenché lorsq...

Chonchon

Casual Listener

917 Views

3 replies

0 likes

  • 917 Views
  • 3 replies
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Solved!!Superuser Contribution [Win7] Cannot play any song on PC only

PlanPremiumCountryUSAOperating SystemWindows 7 My Question or IssueWin7 machine that has not been modified or even turned off in weeks. Spotify worked fine a few days ago. Now it will not play a single song with the error "Spotify can't play this rig...

Casual Listener

Plan Premium Country USA Operating System Windows 7   My Question or Issue Win7 machine that has not been modified or even turned off in weeks.  Spotify worked fine a few days ago.&...

spot_iffy_2020

Casual Listener

874 Views

2 replies

0 likes

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  • 2 replies
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Spotify from google does not sync with the app spotify

PlanFreeCountryArgentinaDevice()Operating System(Windows 10) My Question or Issue :when I play a song on spotify from google it doesn't get on the app and vice versa, when I put a song on the spotify app on discord it doesn't appear in my status howe...

Visitor

Plan Free Country Argentina Device () Operating System (Windows 10)   My Question or Issue : when I play a song on spotify from google it doesn't get on the app and vice versa, when I ...

415 Views

0 replies

0 likes

  • 415 Views
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Superuser Contribution [Win10] Spotify not Loading Unless On Restart

My Question or IssueI have a problem with Spotify on Windows 10. If I try to launch the program from the start menu or the applications list, it won't start up at all. My mouse will show the loading symbol, but nothing will show up. The only time I c...

Visitor

My Question or Issue I have a problem with Spotify on Windows 10. If I try to launch the program from the start menu or the applications list, it won't start up at all. My mouse will show the loadin...

Mario

Spotify Legend

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop Won't Hide Songs

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI've got some songs in a radio or playlist that it won't allow me to hide, as in I click the button and nothing happens.

Newbie

Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I've got some songs in a radio or playlist that it won't allow me to hide, as in I click t...

Xenia

Spotify Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Talk about Deja Vu!

5 years ago I found a hack on the internet which meant I could use the Free v0.9.15.27 version and prevent it auto-updating because everybody was complaining about features being missing in the new versions and it being generally worse each time. I h...

Music Fan

5 years ago I found a hack on the internet which meant I could use the Free v0.9.15.27 version and prevent it auto-updating because everybody was complaining about features being missing in the new v...

simmotech-premi

Music Fan

2413 Views

15 replies

2 likes

  • 2413 Views
  • 15 replies
  • 2 likes

Descobrir meu log in e senha no meu sptify for artist

Plan PremiumFree/PremiumCountry Brazil Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEu usava oSpotify como usuário com meu nome. Depois eu lancei um dis...

Casual Listener

Plan Premium Free/Premium Country Brazil   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7 (iOS 10, Android Oreo, Windows 10,etc.)   My Q...

673 Views

0 replies

0 likes

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Problemas com a instalação no desktop Windows 7

Estou tendo problemas com o Spotify desde a última atualização. Ele tinha simplesmente parado de tocar qualquer música, então fui orientada pelo suporte a reinstalar o aplicativo e instalar de novo, até que me passaram uma conta teste e funcionou. Em...

Visitor

Estou tendo problemas com o Spotify desde a última atualização. Ele tinha simplesmente parado de tocar qualquer música, então fui orientada pelo suporte a reinstalar o aplicativo e instalar de novo, ...

635 Views

0 replies

0 likes

  • 635 Views
  • 0 replies
  • 0 likes

transfer information

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an old Samsung tablet which does not have any connection ports on which I have a list ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes