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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81107 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776147 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18099 Views

19 replies

5 likes

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  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2794 Views

0 replies

4 likes

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Superuser Contribution Spotify Connect shows 2 names for the same computer

I have a computer named "TV" that is attached to my TV. I usually work at my desk (we will call it Harry) in the same room and control Spotify from there but I like to switch between by Harry and "TV" depending on the song, my mood ect. This has work...

Visitor

I have a computer named "TV" that is attached to my TV. I usually work at my desk (we will call it Harry) in the same room and control Spotify from there but I like to switch between by Harry and "TV...

Elena

Moderator

658 Views

1 replies

0 likes

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Superuser Contribution Can't play music from the Spotify app but can do it in the spotify web Browser

PlanPremiumCountrySwitzerlandDeviceHP Spectre x360 (2020)Operating SystemWindows 10My Question or IssueI can't play music while I'm in the Spotify App in my desktop. But if I go over to the Webbrowser, I can play music from my playlists easily. When ...

Newbie

Plan Premium Country Switzerland Device HP Spectre x360 (2020) Operating System Windows 10 My Question or Issue I can't play music while I'm in the Spotify App in my desktop. But if I go ove...

Elena

Moderator

435 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution 'Appears On' Section is still missing

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueGuys come on, seriously? The 'Appears On' section is still missing. Are you guys simply getting rid of it all together? Or what? It's been almost a month at this point.

Casual Listener

Plan Premium Country US Operating System Windows 10 My Question or Issue Guys come on, seriously? The 'Appears On' section is still missing. Are you guys simply getting rid of it all together?...

Ivan

Spotify Legend

449 Views

1 replies

0 likes

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Solved!! Artist page not displaying the artists I follow.

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My IssueI used to be able to go to my artist page and select a specific artist so I could listen to all of the songs that I had saved from the Artist I follow, but NOW every time I go to...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Issue I used to be able to go to my artist page and select a specific artist so I could listen to all of the...

Luan

Spotify Star

1495 Views

5 replies

0 likes

artists page
ongoing issue
Ongoing Issues
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Spotify connect stopped connecting. Devices show: "Cant play this right now"

Plan -Premium Country - UKDevice iPhone, pc win7, androidOperating Systems ios12, win7, android 6.0.1Spotify connect devices : Robert;s 93i and aether cone. Having had no problems with spotify connect in the past. As of 27/02/2019 the devices still s...

Regular

Plan -Premium Country - UK Device  iPhone, pc win7, android Operating Systems  ios12,  win7, android 6.0.1 Spotify connect devices : Robert;s 93i and aether cone.   Having ...

Heatherfy

Visitor

3294 Views

3 replies

1 likes

Spotify Connect Desktop
  • 3294 Views
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Spotify is not showing on Window Game Bar

I have been trying to resolve this issue,But couldn't find any solution. I have also tried reinstalling Spotify app from window store but still there's no sign of it in game bar.

Visitor

I have been trying to resolve this issue,But couldn't find any solution. I have also tried reinstalling Spotify app from window store but still there's no sign of it in game bar.

xamionex

Newbie

12525 Views

5 replies

4 likes

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Superuser Contribution May 2020 update can not add or delete multiple tracks among other features gone

PlanPremiumCountryMexicoDeviceHP ElitebookOperating SystemWindows 10My Question or Issue Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it is missing the following:1) can not multiple select tracks to either add to...

Music Fan

Plan Premium Country Mexico Device HP Elitebook Operating System Windows 10 My Question or Issue   Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it...

samiles

Newbie

2626 Views

10 replies

15 likes

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  • 10 replies
  • 15 likes

[Troubleshooting] Possible fix for playing songs on windows.

PlanPremium DeviceXiaomi Mi8, Windows 10 2004Operating SystemAndroid 10, Windows 10 x64 If your song doesn't play you can check you audio config in windows. As an example, I have a fiio K3 dac/amp and I use MusicBee for playing flacs over 16 bits and...

Newbie

Plan Premium   Device Xiaomi Mi8, Windows 10 2004 Operating System Android 10, Windows 10 x64   If your song doesn't play you can check you audio config in windows. As an example, I...

611 Views

0 replies

0 likes

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Recently Updated Podcast Episodes

How is the Spotify UI experience on desktop (Windows 10) so much worse than mobile? All I want is the ability to see which of my Podcasts has a new episode - something available on mobile but not desktop. Adding in the total lack of support for Spoti...

Casual Listener

How is the Spotify UI experience on desktop (Windows 10) so much worse than mobile? All I want is the ability to see which of my Podcasts has a new episode - something available on mobile but not des...

7Surf7

Regular

744 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Spotify stops playing every 30 seconds.

PlanPremiumCountryTurkeyDevicePC / ASUS Zenfone 3 (ZE552KL)Operating SystemWindows 7 / Android 8 Oreo My Question or IssueHello to everyone. I usually listen to music everyday and I have never had a signle problem with Spotify until today. When I try...

Casual Listener

Plan Premium Country Turkey Device PC / ASUS Zenfone 3 (ZE552KL) Operating System Windows 7 / Android 8 Oreo   My Question or Issue Hello to everyone. I usually listen to music everyda...

chrizzieboy

Visitor

639 Views

1 replies

0 likes

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Songs from My Library are disappearing

PlanPremiumCountryCzechia DeviceVarious (Google Pixel, Dell XPS 13, Acer Aspire V15 Nitro)Operating SystemVarious (Android, Win10, Win10) My Question or IssueFor quite some time already I'm experiencing disappearance of some songs that I saved to My ...

Casual Listener

Plan Premium Country Czechia  Device Various (Google Pixel, Dell XPS 13, Acer Aspire V15 Nitro) Operating System Various (Android, Win10, Win10)   My Question or Issue For qu...

WevtRules

Newbie

1642 Views

2 replies

2 likes

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Superuser Contribution Spotify not logging me in

PlanFreeCountryUKDeviceHP Laptop 14-cf1xxxOperating SystemWindows 10 My Question or IssueHey, so I'm trying to log into Spotify on my laptop. However, it's saying that the country I'm in doesn't match the one set in my profile. The thing is, it's wor...

Casual Listener

Plan Free Country UK Device HP Laptop 14-cf1xxx Operating System Windows 10   My Question or Issue Hey, so I'm trying to log into Spotify on my laptop. However, it's saying that the co...

layomioo

Casual Listener

495 Views

2 replies

0 likes

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  • 2 replies
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I can't listen to music from spotify

not playing music from spotifyPlanPremiumCountryTürkiyeOperating SystemWindows 10 My Question or Issue

Visitor

not playing music from spotify Plan Premium Country Türkiye Operating System Windows 10   My Question or Issue  

Sebasty

Community Legend

532 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Desktop App - BT not fully supported

Hello Support Team, The Spotify App on my desktop doesn't fully support Bluetooth. When Spotify App isn't on top of other windows, software, browser, etc. on my laptop (when it's reduced to task bar), my headset BT controls don't work... I cannot hav...

Casual Listener

Hello Support Team,   The Spotify App on my desktop doesn't fully support Bluetooth. When Spotify App isn't on top of other windows, software, browser, etc. on my laptop (when it's reduced t...

410 Views

0 replies

0 likes

Connect
Desktop
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Superuser Contribution A shuffle button on the desktop application

There should be a shuffle play button for playlists on the desktop application, just like on the app. Currently, pressing the play button, even with shuffle turned on, simply plays the playlist in order. This is both a massive oversight and clearly a...

Visitor

There should be a shuffle play button for playlists on the desktop application, just like on the app. Currently, pressing the play button, even with shuffle turned on, simply plays the playlist in or...

Peter

Spotify Legend

433 Views

1 replies

0 likes

Desktop
Playlists
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current song can't be played after upgrading to Premium

PlanPremiumCountryBelgiumDeviceMedion Desktop PCOperating SystemWindows 10 My Question or IssueI upgraded to premium today and suddenly nothing works anymore. Whatever song i try to play i get the message on top : current song can't be played.Same th...

Casual Listener

Plan Premium Country Belgium Device Medion Desktop PC Operating System Windows 10   My Question or Issue I upgraded to premium today and suddenly nothing works anymore. Whatever song i...

Elena

Moderator

526 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [All Devices] Playlist Issues

PlanPremiumCountryAustralia DeviceiPhone 11 and DesktopOperating SystemiOS 13 and Windows 10 My Question or IssueEvery time I try and start playing any playlist on my account, the next song is always a different playlist and it no longer plays right ...

Newbie

Plan Premium Country Australia   Device iPhone 11 and Desktop Operating System iOS 13 and Windows 10   My Question or Issue Every time I try and start playing any playlist on my ...

Elena

Moderator

1253 Views

1 replies

0 likes

skipping
  • 1253 Views
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Desktop app always shows offline error 4

PlanPremiumCountryPortugalDeviceLaptop Windows 10Operating SystemMicrosoft Windows [Version 10.0.18363.836] My Question or IssueEarlier in the day, I used the Windows standalone desktop app for the first time in quite a while and I was suggested an u...

Newbie

Plan Premium Country Portugal Device Laptop Windows 10 Operating System Microsoft Windows [Version 10.0.18363.836]   My Question or Issue Earlier in the day, I used the Windows standal...

OneByBoo

Roadie

571 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Blue Screen - DRIVER POWER STATE FAILURE

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this problem? (it only occurs during spotify initializatio...

Casual Listener

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this pr...

Andyking1in

Visitor

2064 Views

3 replies

0 likes

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Solved!! Windows desktop player issue.

PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or Issue Visual issue with the program attached.

Casual Listener

  Plan Premium Country United States Device Desktop  Operating System Windows 10   My Question or Issue   Visual issue with the program attached.  

NOVAmonkey

Casual Listener

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes