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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Spotify only plays Local Files

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify hasn't been working at all for a while now. I can still play Local Files but I don't need Spotify for that. Songs simply don't play when I click on them, they hav...

  • Visitor
  • Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue My Spotify hasn't been working at all for a while now. I can still play Local Files but I don't n...
  • cs812
  • Music Fan
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Spotify prevents computer from going to sloop

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 version 1903 My Question or IssueWhenever spotify is running my computer does not go to sleep.It does not matter whether music is playing or not. C:\WINDOWS\system32>powercfg /r...

  • Casual Listener
  • Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 version 1903   My Question or Issue Whenever spotify is running my computer does not go to sleep. It do...
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  • 287 Views
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Spotify does not show correct song when playing playlist randomized

PlanPremiumCountry SE DeviceLenovo CarbonOperating SystemW10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play the starred playlist (randomized) the song played is different from the one showed at the bottom of Spotify applicati...

  • Gig Goer
  • Plan Premium Country SE   Device Lenovo Carbon Operating System W10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   When I play the starred playlist (...
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Legendary recordings recommendations seen on mobile not available in desktop app

PlanPremiumCountry DeviceCustom PCOperating SystemWindows 10 My Question or IssueI am old school and like to collect albums rather than songs. I am building my library of classical albums and on my iPad this is easy by searching under classical and h...

  • Regular
  • Plan Premium Country   Device Custom PC Operating System Windows 10   My Question or Issue I am old school and like to collect albums rather than songs.  I am building my lib...
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  • great recordings
    Recommendations
    Search
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Liked song confusing indicator

PlanFreeCountryArgentinaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI detected the following liked song from one of my playlist As you can see it is marked as liked song but when i enter in one of the artists, it's not shown as lik...

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  • Music Fan
  •   Plan Free Country Argentina Device PC Desktop Operating System Windows 10   My Question or Issue I detected the following liked song from one of my playlist   As yo...
  • tanocapo
  • Music Fan
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Artillery - By Inheritance in Turkey

PlanPremiumCountryTurkeyDevice(iPhone 6, Windows 10)Operating System(iOS 10, Windows 10)My Question or IssueHello, in Turkey Artillery - By Inheritance album is not available please solve this problem. Thanks

  • Casual Listener
  • Plan Premium Country Turkey Device (iPhone 6, Windows 10) Operating System (iOS 10, Windows 10) My Question or Issue Hello, in Turkey Artillery - By Inheritance album is not available p...
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  • 221 Views
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Desktop app randomly stops loading for some reason

PlanFree/PremiumDeviceComputerOperating SystemWindows 7 Ultimate 64-bit My Question or Issueplease review the image provided for bug replication

  • Visitor
  • Plan Free/Premium Device Computer Operating System Windows 7 Ultimate 64-bit   My Question or Issue please review the image provided for bug replication
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Local files showing even though it's turned off

PlanFree/PremiumCountryUSDevice(iPhone 8 Plus, Desktop, iPad Pro)Operating System(iOS 12, Windows 10) My Question or IssueWhy do local files keep showing in Spotify when I have it turned off in options? By local files I assume it means files on my lo...

  • Visitor
  • Plan Free/Premium Country US Device (iPhone 8 Plus, Desktop, iPad Pro) Operating System (iOS 12, Windows 10)   My Question or Issue Why do local files keep showing in Spotify when I ha...
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Como eu faço para bloquear artistas no Pc?

Plan | PlanoFreeCountry | PaísBrazilDevice | DispositivoAcer Aspire E1-510Operating System | SOWindows 10 1803 My Question or IssuePT: Como eu faço para bloquear artistas?En: How do I block artists?

  • Visitor
  • Plan | Plano Free Country | País Brazil Device | Dispositivo Acer Aspire E1-510 Operating System | SO Windows 10 1803   My Question or Issue PT: Como eu faço para bloquear artista...
  • Bittencourt
  • Spotify Star
  • 1949 Views
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Album Art Not Showing Up

PlanPremiumCountryU.S.Operating SystemWindows 10 My Question or IssueGrey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled Spotify completely twice. Erased appdata folder and everything, but this...

  • Casual Listener
  • Plan Premium Country U.S. Operating System Windows 10   My Question or Issue Grey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled ...
  • MistwalkerEon
  • Casual Listener
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My spotify don't work on my pc

PlanPremiumCountryUkDevicePcOperating System Windows 10 My Question or IssueMy spotify don't work on my pc !!! So i brought spotify premium and i signed in on my phone and on my pc it works fine on my phone but on my pc it don't work. whenever i try ...

  • Casual Listener
  •   Plan Premium Country Uk Device Pc Operating System  Windows 10   My Question or Issue My spotify don't work on my pc !!!   So i brought spotify premium and i signed...
  • Sebasty
  • Spotify Star
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  • Spotify not working
    spotify pc
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Spotify App behaving like an empty shell

About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out to this community to help me. What did I try?-Went t...

  • Visitor
  • About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out t...
  • 190 Views
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  • 190 Views
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  • 1 likes

Special Characters in URIs

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueSpotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characters and when I try to share playlists using the http-link and open the li...

  • Casual Listener
  • Plan Premium Country Germany Operating System Windows 10   My Question or Issue Spotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characte...
  • 313 Views
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  • Uri
    URL
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Windows 10 desktop app fails to load correctly...

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not connect when first starting the app. I have to shut it down and re-start the ...

  • Regular
  • Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not c...
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  • bug
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Solved!! Save not working (not over limit)

I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not show the album after this. In other words, it behave...

  • Casual Listener
  • I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not s...
  • John_marston92
  • Casual Listener
  • 6896 Views
  • 35 replies
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  • Mac
  • 6896 Views
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Solved!! can't add all titles on an album

PlanPremiumCountrycanadaDevicedell laptopOperating Systemwindows 10 My Question or Issuedoesnt have the option to add all titles when i click on the three dots of an album. I did the latest update but still nothing. Seems like i only have the option ...

  • Casual Listener
  • Plan Premium Country canada Device dell laptop Operating System windows 10   My Question or Issue doesnt have the option to add all titles when i click on the three dots of an album. I...
  • help_for_joint
  • Casual Listener
  • 886 Views
  • 2 replies
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  • 886 Views
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Spotify cant play right now. if you have the file on your computer you can import it.

PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuehave this error at the top of the screen, spotify on my phone works as intended, if i go over to the pc i have this error, no sound, no spotify in my sound mixer at all, ...

  • Visitor
  •     Plan Free/Premium Country UK Device PC Operating System Windows 10   My Question or Issue have this error at the top of the screen, spotify on my phone works as intende...
  • 185 Views
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  • 185 Views
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Why does spotify on my PC keep connecting to my sky box?

PlanFreeCountryUKDeviceDELL PC 2014/15Operating SystemWindows 10My Question or Issuewhy does spotify keep connecting to my sky box? I am playing spotify on my PC and all is fine, then automatically it will stop on the PC and play on the SKY box. Keep...

  • Visitor
  • Plan Free Country UK Device DELL PC 2014/15 Operating System Windows 10 My Question or Issue why does spotify keep connecting to my sky box?  I am playing spotify on my PC and all is f...
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No music available | In Windows 10

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Windows 10 edition of Spotify refuses to work. Whenever I open up any version wether it be the Spotify provided link or the Windows 10 version off the Micro...

  • Visitor
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue My Windows 10 edition of Spotify refuses to work. Whenever I open up any version we...
  • 136 Views
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  • 136 Views
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Cant find spotify on my samsung galaxy watch

PlanPremiumCountryEgyptDeviceSamsung note 9Operating SystemLatest Android

  • Visitor
  •   Plan Premium Country Egypt Device Samsung note 9 Operating System Latest Android       
  • 188 Views
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  • Samsung
  • 188 Views
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