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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81399 Views

40 replies

68 likes

  • 81399 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778094 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18551 Views

19 replies

5 likes

  • 18551 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2819 Views

0 replies

4 likes

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Cannot change playlist cover photo

PlanPremiumCountryEstoniaDeviceWindows Spotify AppOperating SystemWindows 10 My Question or IssueThis is a new issue I am having - I used to be able to change my playlist cover photo. Out of the blue I am not able to anymore. The pencil icon does not...

Casual Listener

Plan Premium Country Estonia Device Windows Spotify App Operating System Windows 10   My Question or Issue This is a new issue I am having - I used to be able to change my playlist cov...

SoundShots

Composer

693 Views

4 replies

1 likes

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Ms Teams Mic makes bad noise after using Spotify desktop connecting WIFI speaker

PlanPremiumCountryUKDeviceHP Spectre Pro X360 G2Operating SystemWindows 10 My Question or Issuelike the title of this enquiry, I connected my Spotify desktop to my speaker via WIFI. (Samsung WIFI speaker). and I got a call from MS teams so I paused m...

Visitor

  Plan Premium Country UK Device HP Spectre Pro X360 G2 Operating System Windows 10   My Question or Issue like the title of this enquiry, I connected my Spotify desktop to my sp...

361 Views

0 replies

0 likes

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Solved!!Superuser Contribution Different spotify layout

PlanPremiumOperating SystemWindows 10 My Question or Issue:i have just logged onto a different account and my spotify layout looks all different and i want to change it back to normal.This is what i nomally see on spotify. This is what i see now, and...

Newbie

Plan Premium Operating System Windows 10   My Question or Issue: i have just logged onto a different account and my spotify layout looks all different and i want to change it back to norma...

Elena

Moderator

11521 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Bug report: Cannot flag or remove offensive political content from feed

PlanPremium, cancelled pending outcome of bug fixCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to flag certain content or remove it from my...

Roadie

Plan Premium, cancelled pending outcome of bug fix Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...

DevilEars

Roadie

1808 Views

4 replies

9 likes

BackOffWithPolitics
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Solved!!Superuser Contribution Unable to assess "search" page on web version spotify

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

Casual Listener

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

Mario

Spotify Legend

2651 Views

3 replies

0 likes

page
reload
Search
Window
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Scroll / cursor speed

Operating SystemWindows 10 My Question or IssueWhen i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've already tried to change it in the settings of the Laptop but it's...

Visitor

Operating System Windows 10   My Question or Issue When i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've a...

545 Views

0 replies

2 likes

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Superuser Contribution I CAN'T CHANGE MY PLAYLIST COVER!!!

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can't change my spotify playlist cover. this update is very bad. I deleted and installed, but it has not been improved. I want to use the old version.

Visitor

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue I can't change my spotify playlist cover. this update is very bad. I deleted and installed, but...

Celine_0wl

Casual Listener

548 Views

2 replies

0 likes

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I can't change the cover of my playlist

I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change.Anyone can help me?

Visitor

I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change. Anyone can help me? &n...

Celine_0wl

Casual Listener

575 Views

2 replies

1 likes

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Help When i search it says not working And the mini player wont work!

The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a band makes and u have to search specifically for them...

Regular

The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a ba...

588 Views

0 replies

1 likes

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  • 0 replies
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[Desktop] Recently Played on Home screen only shows artists I've listened to from web

PlanPremiumCountryUSA DevicePC LaptopOperating SystemWindows 10 My Question or IssueFor a while now the Recently Played section on the home screen in the Desktop app only shows artists that I've listened to by following links online. For example, som...

Visitor

Plan Premium Country USA   Device PC Laptop Operating System Windows 10   My Question or Issue For a while now the Recently Played section on the home screen in the Desktop app...

679 Views

0 replies

3 likes

Desktop
Recently Played
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  • 0 replies
  • 3 likes

Liked Songs Are Missing

PlanFreeCountryUSADevice(Some kind of Lenovo laptop, pretty old.)Operating System(Windows) My Question or IssueI haven't been on Spotify in maybe a week, but I came back today and most of my songs under "liked songs" are missing. I'm not sure when th...

Newbie

  Plan Free Country USA Device (Some kind of Lenovo laptop, pretty old.) Operating System (Windows)   My Question or Issue I haven't been on Spotify in maybe a week, but I came b...

301 Views

0 replies

0 likes

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Sync between my Windows 10 app and my Android app dont work, no matter what I do

PlanPremiumCountrySouth AfricaDeviceWindows Desktop computer and Redmi Note 5 (Android 9)Operating SystemWindows 10 and Android 9 My Question or IssueThe tracks I have added to my "Liked Songs" on my Android phone is not syncing to my Windows 10 app....

Regular

Plan Premium Country South Africa Device Windows Desktop computer and Redmi Note 5 (Android 9) Operating System Windows 10 and Android 9   My Question or Issue The tracks I have added ...

254 Views

0 replies

0 likes

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Solved!!Superuser Contribution cant change playlist cover

i cant change the playlist cover/name of playlistit doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dotsI've already looked at other threads with the same i...

Casual Listener

i cant change the playlist cover/name of playlist it doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dot...

sstephanieorr

Casual Listener

3872 Views

7 replies

3 likes

  • 3872 Views
  • 7 replies
  • 3 likes

New account has a different layout

I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old account. Is there any way for me to have the layout of th...

Visitor

I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old accoun...

OviiiOne

Community Legend

770 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Changing to Family Plan stopped account from working properly

PlanPremiumCountryUSADevice(iPhone X, PC)Operating System(iOS 13.5, Windows 10) My Question or IssueI created a new account for my family premium. When I did, on my new account, which is active, it doesn't give me the same options as my old account d...

Casual Listener

Plan Premium Country USA Device (iPhone X, PC) Operating System (iOS 13.5, Windows 10)   My Question or Issue I created a new account for my family premium. When I did, on my new accou...

h00tly

Casual Listener

497 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution I can't save a podcast to a playlist

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium, am in Germany, and am on a desktop (Windows 10)

Casual Listener

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium...

berlinmill

Casual Listener

713 Views

4 replies

0 likes

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Solved!!Superuser Contribution [Windos 10 Spotify Download of web]No internet connection [error code:4]

PlanFreeCountryMXDeviceLaptop Acer E 15Operating SystemWindows 10 My Question or IssueI never had this error, recently I updated Windows 10 to its 2004 version, when I finished the update when opening Spotify I got that error (No internet connection ...

Visitor

Plan Free Country MX Device Laptop Acer E 15 Operating System Windows 10   My Question or Issue I never had this error, recently I updated Windows 10 to its 2004 version, when I finish...

Elena

Moderator

1047 Views

1 replies

0 likes

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  • 1 replies
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Spotify Automatically Adds Every Song I hear to one playlist

PlanFreeCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueSo I made a playlist for lofi awhile back now and only recently I've had to start removing songs from it because I noticed a pile of songs from my other playlists in th...

Visitor

Plan Free Country New Zealand   Device PC Operating System Windows 10   My Question or Issue So I made a playlist for lofi awhile back now and only recently I've had to st...

lotuxx

Casual Listener

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
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Cannot connect my account with facebook account

PlanPremium familyCountryNew ZealandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have been through all of the instructions, but cannot get my account to connect with facebook.When I use the 'log in with facebook' option, I get the...

Regular

Plan Premium family Country New Zealand Device Desktop PC Operating System Windows 10   My Question or Issue I have been through all of the instructions, but cannot get my account to c...

Les4921

Regular

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Solved!! Playlists out of order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI just logged out and logged back in to my account, and suddenly all my playlists are out of order and placed randomly in wrong folders. I have hundreds of playlists, so...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I just logged out and logged back in to my account, and suddenly all my playlists are out of ...

dinomight

Spotify Star

1392 Views

3 replies

0 likes

Desktop
order
Playlists
web ui
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  • 3 replies
  • 0 likes