Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83213 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
789438 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22225 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryPortugalDeviceLaptop Windows 10Operating SystemMicrosoft Windows [Version 10.0.18363.836] My Question or IssueEarlier in the day, I used the Windows standalone desktop app for the first time in quite a while and I was suggested an u...
Plan Premium Country Portugal Device Laptop Windows 10 Operating System Microsoft Windows [Version 10.0.18363.836] My Question or Issue Earlier in the day, I used the Windows standal...
Roadie
579 Views
1 replies
0 likes
Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this problem? (it only occurs during spotify initializatio...
Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this pr...
Visitor
2081 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or Issue Visual issue with the program attached.
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue Visual issue with the program attached.
Casual Listener
549 Views
1 replies
0 likes
I over time have clicked artist followed considerably. I am now looking for a fast way to mass unfollow numerous artist at once. The followed screen does not seem to allow you to select numerous followed artist at once and right click to allow you to...
I over time have clicked artist followed considerably. I am now looking for a fast way to mass unfollow numerous artist at once. The followed screen does not seem to allow you to select n...
Music Fan
13840 Views
4 replies
9 likes
PlanPremiumCountryEstoniaDeviceWindows Spotify AppOperating SystemWindows 10 My Question or IssueThis is a new issue I am having - I used to be able to change my playlist cover photo. Out of the blue I am not able to anymore. The pencil icon does not...
Plan Premium Country Estonia Device Windows Spotify App Operating System Windows 10 My Question or Issue This is a new issue I am having - I used to be able to change my playlist cov...
Composer
703 Views
4 replies
1 likes
PlanPremiumCountryUKDeviceHP Spectre Pro X360 G2Operating SystemWindows 10 My Question or Issuelike the title of this enquiry, I connected my Spotify desktop to my speaker via WIFI. (Samsung WIFI speaker). and I got a call from MS teams so I paused m...
Plan Premium Country UK Device HP Spectre Pro X360 G2 Operating System Windows 10 My Question or Issue like the title of this enquiry, I connected my Spotify desktop to my sp...
364 Views
0 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or Issue:i have just logged onto a different account and my spotify layout looks all different and i want to change it back to normal.This is what i nomally see on spotify. This is what i see now, and...
Plan Premium Operating System Windows 10 My Question or Issue: i have just logged onto a different account and my spotify layout looks all different and i want to change it back to norma...
Moderator
11549 Views
1 replies
0 likes
PlanPremium, cancelled pending outcome of bug fixCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to flag certain content or remove it from my...
Plan Premium, cancelled pending outcome of bug fix Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
Roadie
1815 Views
4 replies
9 likes
It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?
It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?
Spotify Legend
2656 Views
3 replies
0 likes
Operating SystemWindows 10 My Question or IssueWhen i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've already tried to change it in the settings of the Laptop but it's...
Operating System Windows 10 My Question or Issue When i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've a...
552 Views
0 replies
2 likes
PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can't change my spotify playlist cover. this update is very bad. I deleted and installed, but it has not been improved. I want to use the old version.
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue I can't change my spotify playlist cover. this update is very bad. I deleted and installed, but...
Casual Listener
554 Views
2 replies
0 likes
I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change.Anyone can help me?
I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change. Anyone can help me? &n...
Casual Listener
580 Views
2 replies
1 likes
The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a band makes and u have to search specifically for them...
The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a ba...
589 Views
0 replies
1 likes
PlanPremiumCountryUSA DevicePC LaptopOperating SystemWindows 10 My Question or IssueFor a while now the Recently Played section on the home screen in the Desktop app only shows artists that I've listened to by following links online. For example, som...
Plan Premium Country USA Device PC Laptop Operating System Windows 10 My Question or Issue For a while now the Recently Played section on the home screen in the Desktop app...
679 Views
0 replies
3 likes
PlanFreeCountryUSADevice(Some kind of Lenovo laptop, pretty old.)Operating System(Windows) My Question or IssueI haven't been on Spotify in maybe a week, but I came back today and most of my songs under "liked songs" are missing. I'm not sure when th...
Plan Free Country USA Device (Some kind of Lenovo laptop, pretty old.) Operating System (Windows) My Question or Issue I haven't been on Spotify in maybe a week, but I came b...
302 Views
0 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceWindows Desktop computer and Redmi Note 5 (Android 9)Operating SystemWindows 10 and Android 9 My Question or IssueThe tracks I have added to my "Liked Songs" on my Android phone is not syncing to my Windows 10 app....
Plan Premium Country South Africa Device Windows Desktop computer and Redmi Note 5 (Android 9) Operating System Windows 10 and Android 9 My Question or Issue The tracks I have added ...
256 Views
0 replies
0 likes
i cant change the playlist cover/name of playlistit doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dotsI've already looked at other threads with the same i...
i cant change the playlist cover/name of playlist it doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dot...
Casual Listener
3899 Views
7 replies
3 likes
I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old account. Is there any way for me to have the layout of th...
I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old accoun...
Community Legend
777 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone X, PC)Operating System(iOS 13.5, Windows 10) My Question or IssueI created a new account for my family premium. When I did, on my new account, which is active, it doesn't give me the same options as my old account d...
Plan Premium Country USA Device (iPhone X, PC) Operating System (iOS 13.5, Windows 10) My Question or Issue I created a new account for my family premium. When I did, on my new accou...
Casual Listener
503 Views
2 replies
0 likes
When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium, am in Germany, and am on a desktop (Windows 10)
When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium...
Casual Listener
729 Views
4 replies
0 likes
