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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139227 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139227 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54948 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54948 Views
  • 0 replies
  • 33 likes

Is it possible to put a thumbnail on downloaded songs ?

I dowbloaded some new songs on Spotify, but I don't know how to put a thumbnail on them, or if it is even possible. It would be very nice if someone could help me !

  • Visitor
  • I dowbloaded some new songs on Spotify, but I don't know how to put a thumbnail on them, or if it is even possible. It would be very nice if someone could help me !
  • nielrio
  • Gig Goer
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Solved!! Data on "C" drive still grows even when I select offline storage to be on a completely separate driv

Data on "C" drive still grows even when I select offline storage to be on a completely separate drive. I thought that I could keep my "C" Drive clean and slim by selecting an alternate offline storage location and have all the listening related data ...

  • Regular
  • Data on "C" drive still grows even when I select offline storage to be on a completely separate drive.   I thought that I could keep my "C" Drive clean and slim by selecting an alternate offli...
  • DAT
  • Regular
  • 2857 Views
  • 7 replies
  • 1 likes
  • 2857 Views
  • 7 replies
  • 1 likes

Spotify glitching after a new Windows update

I just updated my windows and when opening Spotify it's just a transparent window. I've tried uninstalling, resetting and "repairing" as Windows likes to call it.Edit: Yes, I've tried restarting my computer.

  • Visitor
  • I just updated my windows and when opening Spotify it's just a transparent window. I've tried uninstalling, resetting and "repairing" as Windows likes to call it. Edit:  Yes, I've tried restar...
  • dduongtf3150
  • Visitor
  • 3071 Views
  • 11 replies
  • 4 likes
  • 3071 Views
  • 11 replies
  • 4 likes

BUG - Clicking Artist name doesn't go to artist page

When I click on some artists names on the desktop app it doesn't take me to thier artist page - instead it takes me to a list of the songs on the album/s that I've downloaded from that artist on my android phone. A second click is required to get to ...

  • Casual Listener
  • When I click on some artists names on the desktop app it doesn't take me to thier artist page - instead it takes me to a list of the songs on the album/s that I've downloaded from that artist on my a...
  • 197 Views
  • 0 replies
  • 1 likes
  • 197 Views
  • 0 replies
  • 1 likes

Spotify won't open

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows but I'm not sure which type (9,10 etc) My Question or IssueMy laptop restarted and when it came back one, Spotify wouldn't open. When I clicked on it...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows but I'm not sure which type (9,10 etc)   My Question or Issue My laptop rest...
  • user-removed
  • Not applicable
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Bugs with 'Next Up' list

Next up list cannot be cleared. I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list. Everytime my queue of music ends there is something in the 'next up' list to play - every single time,...

  • Casual Listener
  • Next up list cannot be cleared.   I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list.     Everytime my queue of...
  • 139 Views
  • 0 replies
  • 1 likes
  • 139 Views
  • 0 replies
  • 1 likes

Solved!! Slowness

PlanFreeCountryAmericaDevicekindle fireOperating Systemwindows My Question or IssueHow do i make it stop, When ever i turn my lap top on it is very slow because spotify aouto opens can you tell me how to stop it.

  • Casual Listener
  •   Plan Free Country America Device kindle fire Operating System windows   My Question or Issue How do i make it stop, When ever i turn my lap top on it is very slow because spoti...
  • Emilia_8
  • Spotify Star
  • 250 Views
  • 3 replies
  • 0 likes
  • 250 Views
  • 3 replies
  • 0 likes

Spotify plays music on its own. Cant skip

PlanfreeCountryPolandDevicePC Windows 10Operating SystemWindows 10 My Question or IssueWhen I listen to a song from my playlist it stops by itself and another song not from my playlist starts playing ,usually its some arabian or indian song, last tim...

  • Visitor
  • Plan free Country Poland Device PC Windows 10 Operating System Windows 10   My Question or Issue When I listen to a song from my playlist it stops by itself and another song not from m...
  • Brunelicia
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Your Windows application

PlanFreeCountryDE Devicevarious Surface devicesOperating SystemWindows 10 My Question or IssueHaving heard so much about Spotify, I yesterday created an account and downloaded the app. To say that I was shocked would be a huge understatement. This ap...

  • Visitor
  • Plan Free Country DE   Device various Surface devices Operating System Windows 10   My Question or Issue Having heard so much about Spotify, I yesterday created an account and do...
  • 125 Views
  • 0 replies
  • 1 likes
  • 125 Views
  • 0 replies
  • 1 likes

Solved!! Why is there no shuffle on desktop?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueI just started using spotify premium and im a little bit confused at the fact that there isn't a shuffle button for my playlists, on desktop. Spo...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue I just started using spotify premium and im a little bit confused at ...
  • Emilia_8
  • Spotify Star
  • 663 Views
  • 1 replies
  • 0 likes
  • 663 Views
  • 1 replies
  • 0 likes

Offline Search Failure

PlanPremiumCountryGermany DeviceLenovo YogaOperating SystemWindows 10, Spotify Deskop App Version 1.1.12.451.gdb77255f My Question or IssueHello everybody, I downloaded multiple Playlists for Offline-Usage and this is working well, but I'm not able t...

  • Visitor
  • Plan Premium Country Germany   Device Lenovo Yoga Operating System Windows 10, Spotify Deskop App Version 1.1.12.451.gdb77255f   My Question or Issue Hello everybody, I downloade...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Resolution, blurry letters on WGHD 1440px with Samsung C32JG54

PremiumWindows 10,etc. My Question or IssueHi there, I've blurry letters within the Desktop-App on 32° display. I only have this problem in the original scaling. If I zoom the display up to 125% the letters are sharp as.... I never expierienced this ...

  • Visitor
  • Premium Windows 10,etc.   My Question or Issue Hi there, I've blurry letters within the Desktop-App on 32° display. I only have this problem in the original scaling. If I zoom the display up...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Volume going up and down slightly during songs

I've tried all the stuff I've seen in previous threads like turning off normalize volume and all that stuff and it's still happening. It didn't start happening until I reinstalled spotify on my new computer. Which also seems to be what started this p...

  • Visitor
  • I've tried all the stuff I've seen in previous threads like turning off normalize volume and all that stuff and it's still happening. It didn't start happening until I reinstalled spotify on my new c...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Can't play local files. "Spotify can't play this right now."

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10Version1.1.12.451.gdb77255f (Windows Store version)My Question or IssueI can't play any of my local files. They are greyed out in my playlist and when i try to play a local file this error mes...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10 Version 1.1.12.451.gdb77255f (Windows Store version) My Question or Issue I can't play any of my local files. They are gre...
  • Athul
  • Casual Listener
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Spotify skipping all songs

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen I click play on any playlist, the songs just load the title and then skip to the next one over and over again.When I click on an individual song, the error "Spotify can'...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When I click play on any playlist, the songs just load the title and then skip to the next one ove...
  • IAmBlaZing
  • Newbie
  • 940 Views
  • 3 replies
  • 0 likes
  • 940 Views
  • 3 replies
  • 0 likes

Is someone else using my account??

PlanFreeOperating SystemWindows 10 My Question or IssueJust now recently, I logged into my spotify account and noticed that there was an unusual amout of playlists that "I had saved", but problem is, I was never the one that saved them. Skeptical, I ...

  • Visitor
  • Plan Free Operating System Windows 10   My Question or Issue Just now recently, I logged into my spotify account and noticed that there was an unusual amout of playlists that "I had saved"...
  • k3im0
  • Visitor
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Cannot choose Google Home device from Spotify Desktop Device List

PlanPremiumDeviceDesktop PC, Google Home SpeakerOperating SystemWindows 10 (Desktop version), Google Home OS My Question or IssueHello all, I'm trying to connect directly to my Google Home speaker from the desktop version of Spotify. When I click on ...

  • Visitor
  • Plan Premium Device Desktop PC, Google Home Speaker Operating System Windows 10 (Desktop version), Google Home OS   My Question or Issue Hello all,   I'm trying to connect directl...
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

New "Stations" App Only On Mobile?

Why does only mobile have a Stations app? We all know the current radio feature in Spotify app is hot garbage. Stations has the thumbs up and thumbs down rating system users have been begging for the devs to re-implement in the core Spotify app; whic...

  • Regular
  • Why does only mobile have a Stations app? We all know the current radio feature in Spotify app is hot garbage. Stations has the thumbs up and thumbs down rating system users have been begging fo...
  • 144 Views
  • 0 replies
  • 2 likes
  • 144 Views
  • 0 replies
  • 2 likes

Certain spots in specific songs don't play

PlanFreeDeviceDesktopOperating SystemWindows 10 When I play certain songs, there are specific spots in those songs where the music completely cuts out then cuts back in. There's just silence for a couple seconds and then it continues from the end of ...

  • Casual Listener
  • Plan Free Device Desktop Operating System Windows 10   When I play certain songs, there are specific spots in those songs where the music completely cuts out then cuts back in. There's ju...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Crossfading when it's not activated

When I'm listening on any of the Spotify Apps (Win10 & Andriod), the tracks crossfade (I hate), going into the settings, I don't have crossfading turned on, yet is still happens. I have turned it on and moved the slider to 0 for the overlap, but that...

  • Visitor
  • When I'm listening on any of the Spotify Apps (Win10 & Andriod), the tracks crossfade (I hate), going into the settings, I don't have crossfading turned on, yet is still happens. I have turned it...
  • 98 Views
  • 0 replies
  • 1 likes
  • 98 Views
  • 0 replies
  • 1 likes