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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80216 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769577 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16485 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Solved!!Superuser Contribution Desktop Interface is glitched when first opening the app

Plan: Premium.Country: Australia.Device: PC.Operating System: Windows 10, but using desktop app, not the Windows 10 specific app.My question or Issue:I use a screen-reader, and have had accessibility issues with Spotify before, but this one is surely...

Music Fan

Plan: Premium. Country: Australia. Device: PC. Operating System: Windows 10, but using desktop app, not the Windows 10 specific app. My question or Issue: I use a screen-reader, and have...

the_imaginatrix

Music Fan

4150 Views

3 replies

0 likes

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Spotify window is too large

CountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about one pixel larger than the rest of the window and protrudes to the screen o...

Newbie

Country Germany Device PC Operating System Windows 10   My Question or Issue When the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about on...

Sebasty

Community Legend

2626 Views

1 replies

0 likes

minor
Window
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Superuser Contribution Liked songs not working.

PlanPremiumCountryUnited KingdomDeviceLaptop, HP Pavilion.Operating SystemWindowsMy Question or IssueRight, let me begin, just want to clarify my liked songs on other devices are working fine, such as on my phone and on my iPad and on the website pla...

Visitor

Plan Premium Country United Kingdom Device Laptop, HP Pavilion. Operating System Windows My Question or Issue Right, let me begin, just want to clarify my liked songs on other devices are wo...

Katerina

Spotify Legend

1333 Views

2 replies

0 likes

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  • 2 replies
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Invisible profile and playlist

PlanFreeCountryItaly DeviceHP Pavilion NotebookOperating SystemWindows 10 My Question or IssueHello,I noticed that my spotify profile is invisible to other people and also all my playlist that are clearly public. In fact, if i search my username, the...

Casual Listener

Plan Free Country Italy   Device HP Pavilion Notebook Operating System Windows 10   My Question or Issue Hello, I noticed that my spotify profile is invisible to other people an...

Anna1241

Casual Listener

1628 Views

2 replies

0 likes

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Local Files

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the local files options simply disappeared from my Spotify, can't find it in ...

Casual Listener

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the...

theopiron32

Casual Listener

907 Views

5 replies

2 likes

  • 907 Views
  • 5 replies
  • 2 likes

Local files (problem solved)

I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288 today an "update" option appeared so i updated and it is solved.

Casual Listener

I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288         today an "update" option appeared so i updated and ...

275 Views

0 replies

0 likes

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Solved!! No Option To Import

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...

dinomight

Spotify Star

940 Views

3 replies

0 likes

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  • 3 replies
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New Spotify version uses too much RAM

PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...

Casual Listener

Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10   My Question or Issue   The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...

471 Views

0 replies

1 likes

Ram
Update
UPDATE MALFUNCTION
version 1.1.34.694
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Superuser Contribution Spotify Deletes All Songs Every Time My Computer is Turned On

PlanFamily PremiumCountryJapanDeviceDell Inspiron 17 3000Operating SystemWindows 10 My Question or IssueEvery time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don'...

Visitor

Plan Family Premium Country Japan Device Dell Inspiron 17 3000 Operating System Windows 10   My Question or Issue Every time I turn my computer off and on again, Spotify logs me out an...

Elena

Moderator

404 Views

1 replies

0 likes

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  • 1 replies
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Crash in 20 seconds everytime

PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...

Visitor

Plan Family Country France Device Computer Operating System Windows 10   My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...

Sebasty

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

APPCRASH

PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work

Newbie

Plan Free Country Brazil Device . Operating System Windows 7   My Question or Issue   Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH"  ...

Sebasty

Community Legend

925 Views

1 replies

0 likes

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  • 1 replies
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Play on desktop and Amazon Echo independently?

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...

Casual Listener

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...

Sebasty

Community Legend

882 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Small Song Banner left down corner disappeared

PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed

Casual Listener

Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10)   My Question or Issue  As you can see in the screenshot, my song banner is not visible...

Aquariacom

Visitor

1867 Views

4 replies

0 likes

  • 1867 Views
  • 4 replies
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Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

Newbie

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...

850 Views

0 replies

0 likes

Account
Desktop
Spotify Features
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How to not startscreen?

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playlists but keeping them alphabetical helps remembering...

Newbie

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playli...

dinomight

Spotify Star

605 Views

2 replies

1 likes

  • 605 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Beta testing on Windows?

PlanFreeCountryUSADevicePCOperating SystemWindows 10 version 2004 My Question or Issueis there a closed/open Beta or alpha testing for Windows ?if not is Spotify possibly planning to do it in future?

Visitor

Plan Free Country USA Device PC Operating System Windows 10 version 2004   My Question or Issue is there a closed/open Beta or alpha testing for Windows ? if not is Spotify possibly p...

LatentTwist

Music Fan

9361 Views

3 replies

0 likes

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  • 3 replies
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What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

Casual Listener

Plan Premium (Students) Country United States   Device (MacBook Air) Operating System (MacOS Sierra)   My Question or Issue I know this has been a thing on the app for awhile, bu...

EthanS1

Community Legend

809 Views

1 replies

2 likes

appears on
artist
artist page
classical
Desktop
  • 809 Views
  • 1 replies
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Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

Newbie

  Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10   My Questi...

613 Views

0 replies

0 likes

Desktop
Mobile
Sound Quality
soundstage
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  • 0 replies
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Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

Casual Listener

Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home)   My Question or Issue Hi there, I have been using the app for about 1 ye...

Zehragif

Casual Listener

3156 Views

4 replies

1 likes

desktop application
no sound
Windows 10
  • 3156 Views
  • 4 replies
  • 1 likes

Desktop App crashes

PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.

Visitor

  Plan Premium Country US Device Levono Laptop Operating System Windows 10   My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...

TinyTony

Casual Listener

618 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes