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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83447 Views

40 replies

68 likes

  • 83447 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791181 Views

503 replies

64 likes

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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22795 Views

24 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3023 Views

0 replies

4 likes

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Superuser Contribution Changing to Family Plan stopped account from working properly

PlanPremiumCountryUSADevice(iPhone X, PC)Operating System(iOS 13.5, Windows 10) My Question or IssueI created a new account for my family premium. When I did, on my new account, which is active, it doesn't give me the same options as my old account d...

Casual Listener

Plan Premium Country USA Device (iPhone X, PC) Operating System (iOS 13.5, Windows 10)   My Question or Issue I created a new account for my family premium. When I did, on my new accou...

h00tly

Casual Listener

505 Views

2 replies

0 likes

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Superuser Contribution I can't save a podcast to a playlist

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium, am in Germany, and am on a desktop (Windows 10)

Casual Listener

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium...

berlinmill

Casual Listener

730 Views

4 replies

0 likes

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Solved!!Superuser Contribution [Windos 10 Spotify Download of web]No internet connection [error code:4]

PlanFreeCountryMXDeviceLaptop Acer E 15Operating SystemWindows 10 My Question or IssueI never had this error, recently I updated Windows 10 to its 2004 version, when I finished the update when opening Spotify I got that error (No internet connection ...

Visitor

Plan Free Country MX Device Laptop Acer E 15 Operating System Windows 10   My Question or Issue I never had this error, recently I updated Windows 10 to its 2004 version, when I finish...

Elena

Moderator

1058 Views

1 replies

0 likes

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Spotify Automatically Adds Every Song I hear to one playlist

PlanFreeCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueSo I made a playlist for lofi awhile back now and only recently I've had to start removing songs from it because I noticed a pile of songs from my other playlists in th...

Visitor

Plan Free Country New Zealand   Device PC Operating System Windows 10   My Question or Issue So I made a playlist for lofi awhile back now and only recently I've had to st...

lotuxx

Casual Listener

452 Views

1 replies

0 likes

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  • 1 replies
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Cannot connect my account with facebook account

PlanPremium familyCountryNew ZealandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have been through all of the instructions, but cannot get my account to connect with facebook.When I use the 'log in with facebook' option, I get the...

Regular

Plan Premium family Country New Zealand Device Desktop PC Operating System Windows 10   My Question or Issue I have been through all of the instructions, but cannot get my account to c...

Les4921

Regular

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Playlists out of order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI just logged out and logged back in to my account, and suddenly all my playlists are out of order and placed randomly in wrong folders. I have hundreds of playlists, so...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I just logged out and logged back in to my account, and suddenly all my playlists are out of ...

dinomight

Spotify Star

1407 Views

3 replies

0 likes

Desktop
order
Playlists
web ui
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Solved!!Superuser Contribution Desktop Interface is glitched when first opening the app

Plan: Premium.Country: Australia.Device: PC.Operating System: Windows 10, but using desktop app, not the Windows 10 specific app.My question or Issue:I use a screen-reader, and have had accessibility issues with Spotify before, but this one is surely...

Music Fan

Plan: Premium. Country: Australia. Device: PC. Operating System: Windows 10, but using desktop app, not the Windows 10 specific app. My question or Issue: I use a screen-reader, and have...

the_imaginatrix

Music Fan

4198 Views

3 replies

0 likes

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Spotify window is too large

CountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about one pixel larger than the rest of the window and protrudes to the screen o...

Newbie

Country Germany Device PC Operating System Windows 10   My Question or Issue When the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about on...

Sebasty

Community Legend

2666 Views

1 replies

0 likes

minor
Window
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Superuser Contribution Liked songs not working.

PlanPremiumCountryUnited KingdomDeviceLaptop, HP Pavilion.Operating SystemWindowsMy Question or IssueRight, let me begin, just want to clarify my liked songs on other devices are working fine, such as on my phone and on my iPad and on the website pla...

Visitor

Plan Premium Country United Kingdom Device Laptop, HP Pavilion. Operating System Windows My Question or Issue Right, let me begin, just want to clarify my liked songs on other devices are wo...

Katerina

Spotify Legend

1341 Views

2 replies

0 likes

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  • 2 replies
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Invisible profile and playlist

PlanFreeCountryItaly DeviceHP Pavilion NotebookOperating SystemWindows 10 My Question or IssueHello,I noticed that my spotify profile is invisible to other people and also all my playlist that are clearly public. In fact, if i search my username, the...

Casual Listener

Plan Free Country Italy   Device HP Pavilion Notebook Operating System Windows 10   My Question or Issue Hello, I noticed that my spotify profile is invisible to other people an...

Anna1241

Casual Listener

1642 Views

2 replies

0 likes

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  • 2 replies
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Local Files

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the local files options simply disappeared from my Spotify, can't find it in ...

Casual Listener

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the...

theopiron32

Casual Listener

953 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Local files (problem solved)

I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288 today an "update" option appeared so i updated and it is solved.

Casual Listener

I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288         today an "update" option appeared so i updated and ...

284 Views

0 replies

0 likes

  • 284 Views
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Solved!! No Option To Import

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...

dinomight

Spotify Star

968 Views

3 replies

0 likes

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  • 3 replies
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New Spotify version uses too much RAM

PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...

Casual Listener

Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10   My Question or Issue   The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...

477 Views

0 replies

1 likes

Ram
Update
UPDATE MALFUNCTION
version 1.1.34.694
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Superuser Contribution Spotify Deletes All Songs Every Time My Computer is Turned On

PlanFamily PremiumCountryJapanDeviceDell Inspiron 17 3000Operating SystemWindows 10 My Question or IssueEvery time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don'...

Visitor

Plan Family Premium Country Japan Device Dell Inspiron 17 3000 Operating System Windows 10   My Question or Issue Every time I turn my computer off and on again, Spotify logs me out an...

Elena

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
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Crash in 20 seconds everytime

PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...

Visitor

Plan Family Country France Device Computer Operating System Windows 10   My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...

Sebasty

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

APPCRASH

PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work

Newbie

Plan Free Country Brazil Device . Operating System Windows 7   My Question or Issue   Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH"  ...

Sebasty

Community Legend

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
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Play on desktop and Amazon Echo independently?

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...

Casual Listener

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...

Sebasty

Community Legend

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes

Solved!! Small Song Banner left down corner disappeared

PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed

Casual Listener

Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10)   My Question or Issue  As you can see in the screenshot, my song banner is not visible...

Aquariacom

Visitor

1893 Views

4 replies

0 likes

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  • 4 replies
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Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

Newbie

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...

864 Views

0 replies

0 likes

Account
Desktop
Spotify Features
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