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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87179 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

815783 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29484 Views

30 replies

7 likes

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  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3462 Views

0 replies

4 likes

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Superuser Contribution [All Devices] Playlist Issues

PlanPremiumCountryAustralia DeviceiPhone 11 and DesktopOperating SystemiOS 13 and Windows 10 My Question or IssueEvery time I try and start playing any playlist on my account, the next song is always a different playlist and it no longer plays right ...

Newbie

Plan Premium Country Australia   Device iPhone 11 and Desktop Operating System iOS 13 and Windows 10   My Question or Issue Every time I try and start playing any playlist on my ...

Elena

Moderator

1272 Views

1 replies

0 likes

skipping
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Desktop app always shows offline error 4

PlanPremiumCountryPortugalDeviceLaptop Windows 10Operating SystemMicrosoft Windows [Version 10.0.18363.836] My Question or IssueEarlier in the day, I used the Windows standalone desktop app for the first time in quite a while and I was suggested an u...

Newbie

Plan Premium Country Portugal Device Laptop Windows 10 Operating System Microsoft Windows [Version 10.0.18363.836]   My Question or Issue Earlier in the day, I used the Windows standal...

OneByBoo

Roadie

593 Views

1 replies

0 likes

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Solved!! Blue Screen - DRIVER POWER STATE FAILURE

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this problem? (it only occurs during spotify initializatio...

Casual Listener

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this pr...

Andyking1in

Visitor

2106 Views

3 replies

0 likes

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Solved!! Windows desktop player issue.

PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or Issue Visual issue with the program attached.

Casual Listener

  Plan Premium Country United States Device Desktop  Operating System Windows 10   My Question or Issue   Visual issue with the program attached.  

NOVAmonkey

Casual Listener

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
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Any way to mass remove followed artist

I over time have clicked artist followed considerably. I am now looking for a fast way to mass unfollow numerous artist at once. The followed screen does not seem to allow you to select numerous followed artist at once and right click to allow you to...

Casual Listener

I over time have clicked artist followed considerably.  I am now looking for a fast way to mass unfollow numerous artist at once.  The followed screen does not seem to allow you to select n...

mpicarelli

Music Fan

13967 Views

4 replies

9 likes

Windows
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  • 4 replies
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Cannot change playlist cover photo

PlanPremiumCountryEstoniaDeviceWindows Spotify AppOperating SystemWindows 10 My Question or IssueThis is a new issue I am having - I used to be able to change my playlist cover photo. Out of the blue I am not able to anymore. The pencil icon does not...

Casual Listener

Plan Premium Country Estonia Device Windows Spotify App Operating System Windows 10   My Question or Issue This is a new issue I am having - I used to be able to change my playlist cov...

SoundShots

Composer

723 Views

4 replies

1 likes

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  • 4 replies
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Ms Teams Mic makes bad noise after using Spotify desktop connecting WIFI speaker

PlanPremiumCountryUKDeviceHP Spectre Pro X360 G2Operating SystemWindows 10 My Question or Issuelike the title of this enquiry, I connected my Spotify desktop to my speaker via WIFI. (Samsung WIFI speaker). and I got a call from MS teams so I paused m...

Visitor

  Plan Premium Country UK Device HP Spectre Pro X360 G2 Operating System Windows 10   My Question or Issue like the title of this enquiry, I connected my Spotify desktop to my sp...

371 Views

0 replies

0 likes

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Solved!!Superuser Contribution Different spotify layout

PlanPremiumOperating SystemWindows 10 My Question or Issue:i have just logged onto a different account and my spotify layout looks all different and i want to change it back to normal.This is what i nomally see on spotify. This is what i see now, and...

Newbie

Plan Premium Operating System Windows 10   My Question or Issue: i have just logged onto a different account and my spotify layout looks all different and i want to change it back to norma...

Elena

Moderator

11617 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Bug report: Cannot flag or remove offensive political content from feed

PlanPremium, cancelled pending outcome of bug fixCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to flag certain content or remove it from my...

Roadie

Plan Premium, cancelled pending outcome of bug fix Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...

DevilEars

Roadie

1835 Views

4 replies

9 likes

BackOffWithPolitics
  • 1835 Views
  • 4 replies
  • 9 likes

Solved!!Superuser Contribution Unable to assess "search" page on web version spotify

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

Casual Listener

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

Mario

Spotify Legend

2675 Views

3 replies

0 likes

page
reload
Search
Window
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  • 3 replies
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Scroll / cursor speed

Operating SystemWindows 10 My Question or IssueWhen i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've already tried to change it in the settings of the Laptop but it's...

Visitor

Operating System Windows 10   My Question or Issue When i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've a...

561 Views

0 replies

2 likes

  • 561 Views
  • 0 replies
  • 2 likes

Superuser Contribution I CAN'T CHANGE MY PLAYLIST COVER!!!

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can't change my spotify playlist cover. this update is very bad. I deleted and installed, but it has not been improved. I want to use the old version.

Visitor

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue I can't change my spotify playlist cover. this update is very bad. I deleted and installed, but...

Celine_0wl

Casual Listener

569 Views

2 replies

0 likes

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  • 2 replies
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I can't change the cover of my playlist

I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change.Anyone can help me?

Visitor

I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change. Anyone can help me? &n...

Celine_0wl

Casual Listener

595 Views

2 replies

1 likes

  • 595 Views
  • 2 replies
  • 1 likes

Help When i search it says not working And the mini player wont work!

The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a band makes and u have to search specifically for them...

Regular

The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a ba...

601 Views

0 replies

1 likes

  • 601 Views
  • 0 replies
  • 1 likes

[Desktop] Recently Played on Home screen only shows artists I've listened to from web

PlanPremiumCountryUSA DevicePC LaptopOperating SystemWindows 10 My Question or IssueFor a while now the Recently Played section on the home screen in the Desktop app only shows artists that I've listened to by following links online. For example, som...

Visitor

Plan Premium Country USA   Device PC Laptop Operating System Windows 10   My Question or Issue For a while now the Recently Played section on the home screen in the Desktop app...

691 Views

0 replies

3 likes

Desktop
Recently Played
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Liked Songs Are Missing

PlanFreeCountryUSADevice(Some kind of Lenovo laptop, pretty old.)Operating System(Windows) My Question or IssueI haven't been on Spotify in maybe a week, but I came back today and most of my songs under "liked songs" are missing. I'm not sure when th...

Newbie

  Plan Free Country USA Device (Some kind of Lenovo laptop, pretty old.) Operating System (Windows)   My Question or Issue I haven't been on Spotify in maybe a week, but I came b...

310 Views

0 replies

0 likes

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  • 0 replies
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Sync between my Windows 10 app and my Android app dont work, no matter what I do

PlanPremiumCountrySouth AfricaDeviceWindows Desktop computer and Redmi Note 5 (Android 9)Operating SystemWindows 10 and Android 9 My Question or IssueThe tracks I have added to my "Liked Songs" on my Android phone is not syncing to my Windows 10 app....

Regular

Plan Premium Country South Africa Device Windows Desktop computer and Redmi Note 5 (Android 9) Operating System Windows 10 and Android 9   My Question or Issue The tracks I have added ...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
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Solved!!Superuser Contribution cant change playlist cover

i cant change the playlist cover/name of playlistit doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dotsI've already looked at other threads with the same i...

Casual Listener

i cant change the playlist cover/name of playlist it doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dot...

sstephanieorr

Casual Listener

3959 Views

7 replies

3 likes

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  • 7 replies
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New account has a different layout

I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old account. Is there any way for me to have the layout of th...

Visitor

I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old accoun...

OviiiOne

Community Legend

786 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Changing to Family Plan stopped account from working properly

PlanPremiumCountryUSADevice(iPhone X, PC)Operating System(iOS 13.5, Windows 10) My Question or IssueI created a new account for my family premium. When I did, on my new account, which is active, it doesn't give me the same options as my old account d...

Casual Listener

Plan Premium Country USA Device (iPhone X, PC) Operating System (iOS 13.5, Windows 10)   My Question or Issue I created a new account for my family premium. When I did, on my new accou...

h00tly

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes