Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23400 Views
66 replies
23 likes

23400 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Edwardont
Casual Listener
58257 Views
251 replies
21 likes

58257 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3672 Views
1 replies
6 likes

3672 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143396 Views
0 replies
26 likes
Mac
Windows

143396 Views
0 replies
26 likes

Spotify-Name wurde ohne Berechtigung geändert auf meinen privaten Namen - Facebook

Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen.Davon wusste ich nichts und dem habe ich auch so nicht zugestimmt, da ich nicht möchte, dass...

DooMSandro
Newbie
Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen. Davon wusste ich nichts und ...
2020-01-30 3:39:08 AM
2020-01-31 10:29:27 PM
OneByBoo
Roadie
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

Podcasts not playing

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue when trying to play podcasts that I follow. I can click on the image to play, or click on the title to go to the episode list, and I get a blank screen,...

Jayeen
Casual Listener
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue I'm having an issue when trying to play podcasts that I follow. I can click on the image...
2020-01-31 6:48:15 AM
2020-01-31 10:01:13 PM
MauriceMV
Spotify Star
700 Views
1 replies
0 likes

700 Views
1 replies
0 likes

Spotify on computer doesn't play songs any more

PlanPremiumCountryAustriaDeviceOnePlus 7 ProOperating SystemWindows 10 Home My Question or IssueIf i just want to start one song, a pop-up comes up with the message "Spotify currently cannot play this. If the file is on the computer, you can import i...

clemi__
Casual Listener
Plan Premium Country Austria Device OnePlus 7 Pro Operating System Windows 10 Home My Question or Issue If i just want to start one song, a pop-up comes up with the message "...
2020-01-29 8:46:32 PM
2020-01-31 4:47:45 PM
clemi__
Casual Listener
548 Views
6 replies
1 likes

548 Views
6 replies
1 likes

wont connect my account on 2 devices

PlanFreeCountryUKDeviceiPhone 7 plus and hp laptopOperating SystemIOS 13 and windows 10 My Question or Issuei recently reset my laptop and have downloaded spotify again onto my desktop. the mobile app is linked to my Facebook account so i tried loggi...

user-removed
Visitor
Plan Free Country UK Device iPhone 7 plus and hp laptop Operating System IOS 13 and windows 10 My Question or Issue i recently reset my laptop and have downloaded spotify again onto ...
2020-01-29 7:29:35 PM
2020-01-31 9:01:39 AM
OneByBoo
Roadie
519 Views
1 replies
0 likes
Facebook
laptop

519 Views
1 replies
0 likes

Superuser Contribution Spotify home page not loading and here is what I see instead

When I try to get to spotify.com, here is what I get ... screen shot attached. I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edge, and Chrome on different devices attached to my home netwo...

cricketlover
Newbie
When I try to get to spotify.com, here is what I get ... screen shot attached. I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edg...
2018-01-22 4:52:52 PM
2020-01-31 8:42:56 AM
Katerina
Spotify Legend
3676 Views
7 replies
1 likes

3676 Views
7 replies
1 likes

Same Ads

Free VersionUnited StatesPCWindows 10----------------------------------------I finally found how to submit a problem... so here goes... (I would like to clarify, since I use an ad blocker I am not getting the normal ads you click on, just the sound o...

XenonLight
Casual Listener
Free Version United States PC Windows 10 ---------------------------------------- I finally found how to submit a problem... so here goes... (I would like to clarify, s...
2019-12-02 8:28:26 PM
2020-01-31 6:39:11 AM
Jayeen
Casual Listener
566 Views
1 replies
3 likes

566 Views
1 replies
3 likes

Can´t play this song\Error Code 17 Firewall Blocking

Plan: PremiumCountry: Dominican Republic DeviceHP Laptop PavillionOperating SystemWindows 10 Hi,All was working fine, but one day my spotify stopped working. it was showing me an error after 5 sec playing a song. "this song can not be played". Also s...

7t0rcn5_k-bx4
Casual Listener
Plan: Premium Country: Dominican Republic Device HP Laptop Pavillion Operating System Windows 10 Hi, All was working fine, but one day my spotify stopped working. it was s...
2020-01-20 12:02:56 AM
2020-01-30 8:59:45 PM
7t0rcn5_k-bx4
Casual Listener
642 Views
2 replies
0 likes

642 Views
2 replies
0 likes

Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

elindra78
Visitor
Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...
2020-01-26 4:49:11 PM
2020-01-30 10:40:59 AM
Mario
Spotify Legend
348 Views
1 replies
2 likes

348 Views
1 replies
2 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

RockPieter
Newbie
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...
2020-01-28 12:55:17 AM
325 Views
0 replies
0 likes
bugs

325 Views
0 replies
0 likes

Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

mesquitawrm
Casual Listener
Plan Premium Country Brasil Operating System Windows 10 My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...
2019-07-08 3:46:58 PM
2020-01-28 9:39:39 PM
Bittencourt
Spotify Star
6822 Views
16 replies
0 likes

6822 Views
16 replies
0 likes

have to keep reinstalling app to be able to play music

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...

shirley100
Casual Listener
Plan Premium Country UK Device Laptop Operating System Windows 10 My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...
2020-01-28 4:23:33 PM
2020-01-28 9:36:00 PM
shirley100
Casual Listener
859 Views
2 replies
1 likes

859 Views
2 replies
1 likes

Solved!! Low Frame Rate with Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...

tshum
Regular
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...
2018-11-27 6:20:07 AM
2020-01-28 4:04:35 PM
samdief
Newbie
40320 Views
24 replies
8 likes

40320 Views
24 replies
8 likes

Spotify stops responding when I try to play a song

PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...

brunnoalmeyda_
Casual Listener
Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional My Question or Issue When I open the Spotify Desktop application, it works normally and I ...
2020-01-27 6:18:44 PM
2020-01-27 10:48:25 PM
brunnoalmeyda_
Casual Listener
404 Views
2 replies
0 likes

404 Views
2 replies
0 likes

Solved!!Superuser Contribution Cannot reinstall Spotify - Windows 10

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...

JohnS43
Music Fan
Plan Premium Country United States Device Dell Desktop Operating System Windows 10 My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...
2020-01-26 5:50:06 AM
2020-01-27 6:08:50 PM
JohnS43
Music Fan
3493 Views
6 replies
0 likes

3493 Views
6 replies
0 likes

Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

Pheeal
Music Fan
Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592) My Question or Issue Spotify won't open on my laptop regardless ...
2020-01-27 3:11:47 PM
444 Views
0 replies
0 likes

444 Views
0 replies
0 likes

Windows 10 app crashes upon launch

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...

Fra_V
Casual Listener
Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...
2020-01-27 10:56:39 AM
392 Views
0 replies
5 likes

392 Views
0 replies
5 likes

Some (not all) local files are missing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...

kemenios
Visitor
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...
2020-01-27 5:29:34 AM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Superuser Contribution Wont post my playlist on music sharing :(

So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URlI've tried:spotify:playlist:6gKFDsWOJEzCssnXt7rhpw"spotify:pla...

ClayL
Casual Listener
So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URl ...
2020-01-25 7:07:51 PM
2020-01-26 12:34:21 PM
Mario
Spotify Legend
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Solved!! I can't post my Playlist on "Playlist Exchange"

Hello I want to post my playlist in the "Playlist Exchange" but I alway get the message:"You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The links I tried:spotify:playlist:17Am1okFR5AKecaNtrNibf&https://open.sp...

InfiniteRcrds
Casual Listener
Hello 🙂 I want to post my playlist in the "Playlist Exchange" but I alway get the message: "You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The l...
2020-01-25 2:30:35 PM
2020-01-25 6:40:11 PM
AdamDam
Spotify Star
723 Views
1 replies
0 likes
Playlist Exchange

723 Views
1 replies
0 likes

Chinese display BUG

PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!

changkenyu
Visitor
Plan Premium Country Taiwan Operating System Windows 10 My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...
2020-01-25 5:17:16 PM
347 Views
0 replies
0 likes
bug

347 Views
0 replies
0 likes

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