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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 135120 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Can't play songs

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueHello,I have this issue for quite some time now, I cannot play many songs and or albums as you can see on the screenshots provided Queen : Under Pressure - Remastered play...

  • Regular
  • Plan Premium Country Greece Device PC Operating System Windows 10   My Question or Issue Hello, I have this issue for quite some time now, I cannot play many songs and or albums as yo...
  • Akalyptos
  • Regular
  • 707 Views
  • 4 replies
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  • 707 Views
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Superuser Contribution Search my playlists by name or artists

How can I search one of my playlists without having to scroll down and read them all?The search results should offer an option "in my playlists" when you search a song or artists, to avoid creating the same playlist everytime you search an artits Pla...

  • Newbie
  • How  can I search one of my playlists without having to scroll down and read them all? The search results should offer an option "in my playlists" when you search a song or artists, to avoid ...
  • Peter
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 2 likes
  • 127 Views
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Superuser Contribution The Spotify Application is Not Responding

PlanFree/PremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueEvery time I try to open the app on my laptop, the following message pops up: "The Spotify Application is Not Responding". I first ignored it, hoping it would fix itself aft...

  • Newbie
  • Plan Free/Premium Country Belgium Operating System Windows 10   My Question or Issue Every time I try to open the app on my laptop, the following message pops up: "The Spotify Applicatio...
  • Peter
  • Spotify Legend
  • 175 Views
  • 1 replies
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  • 175 Views
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My songs are being deleted from local files as I add them to a playlist

Hi, I'm new to Spotify so bare with me. So I'm trying to add songs that I've made to my own playlist and not make it public; However, after I do this, the songs disappear from spotify desktop and the playlist can't be played in spotify mobile. I can ...

  • Newbie
  • Hi, I'm new to Spotify so bare with me. So I'm trying to add songs that I've made to my own playlist and not make it public; However, after I do this, the songs disappear from spotify desktop and the...
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  • 97 Views
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Solved!! Does the Explicit Content Feature Block Friend Feed?

Hello Spotify Community,Does the explicit content feature block your friend feed? For example, if one of my friends was listening to an explicit song, and I accidentally clicked on it, would it still play the song? I want to follow some of my friends...

  • Casual Listener
  • Hello Spotify Community, Does the explicit content feature block your friend feed? For example, if one of my friends was listening to an explicit song, and I accidentally clicked on it, would it sti...
  • OneByBoo
  • Community Legend
  • 165 Views
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  • 165 Views
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Superuser Contribution Laptop loses power, suddenly turns off. Spotify?

My laptop lost power twice in the last few weeks. Just tuned off (not shut down, just powered down). Both times i was listening to spotify windows 10 app on bluetooth headset. Do you think there is a connection? PlanPremiumCountryHUN DeviceAsus Lapto...

  • Newbie
  • My laptop lost power twice in the last few weeks. Just tuned off (not shut down, just powered down). Both times i was listening to spotify windows 10 app on bluetooth headset. Do you think there is a...
  • Peter
  • Spotify Legend
  • 102 Views
  • 1 replies
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  • 102 Views
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Superuser Contribution Can't install windows app

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI am trying to install spotify, when I go to the windows store I repeatedly get an error and when I try to download the exe from the website it tells me the windows store vers...

  • Newbie
  •   Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I am trying to install spotify, when I go to the windows store I repeatedly get an error an...
  • Jemi
  • Spotify Legend
  • 497 Views
  • 1 replies
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  • 497 Views
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Superuser Contribution Spotify Closes The App When I Try To Sign In

PlanPremiumCountryUnited StatesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAround 20-30 minutes ago, I tried to open Spotify on my laptop, and for some reason, it didn't open up. So deleted it and re-installed it, and now everytime ...

  • Newbie
  • Plan Premium Country United States Device HP Laptop Operating System Windows 10   My Question or Issue Around 20-30 minutes ago, I tried to open Spotify on my laptop, and for some reas...
  • Jemi
  • Spotify Legend
  • 390 Views
  • 1 replies
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  • 390 Views
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Superuser Contribution Spotify on Windows will not play podcasts.

PlanPremiumCountryUnited StatesDeviceDesktop - WindowsOperating SystemWindows 7 My Question or IssueSpotify on my desktop will not play podcasts. I can listen on my iPhone through the app but when I try on my desktop the timer stays at 0:00 and nothi...

  • Casual Listener
  • Plan Premium Country United States Device Desktop - Windows Operating System Windows 7   My Question or Issue Spotify on my desktop will not play podcasts. I can listen on my iPhone th...
  • Peter
  • Spotify Legend
  • 166 Views
  • 2 replies
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  • 166 Views
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Superuser Contribution Cant play music or see playlists

PlanFreeCountryAustraliaDeviceLenovo Legion Y520Operating SystemWindows 10My Question or IssueHi,My Spotify recently doesn't display any information on my playlists or any public playlists on my PC. As well as this, I can't play any music except my l...

Spotify_2019-05-20_22-15-06.png
  • Newbie
  • Plan Free Country Australia Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue Hi, My Spotify recently doesn't display any information on my playlists or any public ...
  • Jemi
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
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Superuser Contribution Create a recent playlist that continually updates

Hello everyone, I'm coming to you because I'm looking for a feature that I can not find. I am trying to create a "smart" playlist that is filled with new music that I add in my library spotify as and when, and that music I added a while ago (eg 1 mon...

  • Newbie
  • Hello everyone, I'm coming to you because I'm looking for a feature that I can not find. I am trying to create a "smart" playlist that is filled with new music that I add in my library spotify as and...
  • Jemi
  • Spotify Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Songs stop after 6-10s

PlanPremiumCountryLuxembourgDeviceNotebookOperating SystemWindows 10 My Question or IssueI've been a premium user for at least 2 years now and only recently did I start to get some issues on my notebook. I use Spotify on my desktop and also on my sma...

  • Casual Listener
  • Plan Premium Country Luxembourg Device Notebook Operating System Windows 10   My Question or Issue I've been a premium user for at least 2 years now and only recently did I start to ge...
  • 204 Views
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  • 2 likes
  • song stops
    Windows
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Superuser Contribution Extremly loud ads

Is Spotify trying ot burst peoples eardrums or what? iv'e been getting an ad that is like 3-5 time louder then the music, the first time i heard it i paniced and threw my headset off. Norway, KLM advertisement.

  • Newbie
  • Is Spotify trying ot burst peoples  eardrums or what? iv'e been getting an ad that is like 3-5 time louder then the music, the first time i heard it i paniced and threw my headset off.   ...
  • Peter
  • Spotify Legend
  • 615 Views
  • 5 replies
  • 6 likes
  • 615 Views
  • 5 replies
  • 6 likes

Where are these local files coming from?

PlanPremiumCountryUSA BABYOperating SystemWindows 10 My Question or IssueI have local files enabled for only one directory. It is not enabled for iTunes or anthing else.Only one directory enabledThe directory that I want to use only has these 13 song...

Spot1.PNG Spot2.PNG Spot3.gif
  • Casual Listener
  • Plan Premium Country USA BABY Operating System Windows 10   My Question or Issue I have local files enabled for only one directory. It is not enabled for iTunes or anthing else. Onl...
  • weeeweee
  • Casual Listener
  • 321 Views
  • 1 replies
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  • 321 Views
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Can't play a single song anymore

PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 My Question or IssueThis started happening a few days ago. Figured it would fix itself with the next restart. When that didnt work, I tried reinstalling the program and it got even worse. On the...

  • Visitor
  • Plan Free Country Serbia Device PC Operating System Windows 10   My Question or Issue This started happening a few days ago. Figured it would fix itself with the next restart. When tha...
  • JawaBlue
  • Casual Listener
  • 1225 Views
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  • 1225 Views
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Please change the Artists tab

I like sorting my music by artist, but now when I click on the aritst I wanna listen to, I'm taken to the Artist's page. I've dealt with this by making specific artist playlists, but this is silly and is cluttering my playlist section. Just change th...

  • Newbie
  • I like sorting my music by artist, but now when I click on the aritst I wanna listen to, I'm taken to the Artist's page. I've dealt with this by making specific artist playlists, but this is silly an...
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  • 195 Views
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[All Platforms][Playlists] Losing the playlist for the song I'm listening to

If I find a playlist and start playing it. Then search around or just move throughout spotify, to get back to that playlist I can use the back arrows. However, if I close Spotify and reopen it and simply press play, it continues playing from that pla...

  • Newbie
  • If I find a playlist and start playing it. Then search around or just move throughout spotify, to get back to that playlist I can use the back arrows. However, if I close Spotify and reopen it and si...
  • 337 Views
  • 0 replies
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  • All Platforms
    Playlists
  • 337 Views
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Daily Mix not working as before nor the same

My Question or Issue It's all about Daily Mix feature. It's not working in the same manner across platforms. Tested on Windows app, Android app and web player. The one I use the most often is the desktop app. In there the feature would allow you an s...

  • Casual Listener
  • My Question or Issue   It's all about Daily Mix feature. It's not working in the same manner across platforms. Tested on Windows app, Android app and web player.   The one I use th...
  • SheyCroix
  • Casual Listener
  • 2015 Views
  • 2 replies
  • 2 likes
  • 2015 Views
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Superuser Contribution Discography missing from artist page.

PlanPremiumCountryGreece My Question or IssueA couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can find it in my recently played list. I even can get it if I simply google it. S...

  • Regular
  • Plan Premium Country Greece     My Question or Issue A couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can fi...
  • panabeer
  • Regular
  • 874 Views
  • 10 replies
  • 0 likes
  • 874 Views
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Superuser Contribution Spotify jumps 20-50 seconds into the next song

Hello, I have an issue with Spotify when playing a playlist, one sing is finished and Spotify then starts playing the next one, but starts somewhere between the 0:20 to 1:30 time (approx.). I have tried reinstalling Spotify on my laptop, but the prob...

  • Casual Listener
  • Hello,   I have an issue with Spotify when playing a playlist, one sing is finished and Spotify then starts playing the next one, but starts somewhere between the 0:20 to 1:30 time (approx.). ...
  • Peter
  • Spotify Legend
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes