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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2030 Views

0 replies

2 likes

  • 2030 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150177 Views

83 replies

27 likes

  • 150177 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137973 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11269 Views

1 replies

6 likes

  • 11269 Views
  • 1 replies
  • 6 likes

Podcasts not playing

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue when trying to play podcasts that I follow. I can click on the image to play, or click on the title to go to the episode list, and I get a blank screen,...

Casual Listener

  Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue I'm having an issue when trying to play podcasts that I follow. I can click on the image...

MauriceMV

Spotify Star

860 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify can't play right now. If you have the file on your computer you can import it.

PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueSpotify now can't play after installing the Windows software update. What's going on? Edit: Problem was fixed by Spotify.

Casual Listener

Plan Free Country United States Operating System Windows 10   My Question or Issue Spotify now can't play after installing the Windows software update. What's going on?   Edit: Pr...

Ivan

Spotify Legend

1244 Views

4 replies

0 likes

Windows
  • 1244 Views
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Spotify-Name wurde ohne Berechtigung geändert auf meinen privaten Namen - Facebook

Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen.Davon wusste ich nichts und dem habe ich auch so nicht zugestimmt, da ich nicht möchte, dass...

Newbie

Guten Tag zusammen,   nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen. Davon wusste ich nichts und ...

OneByBoo

Roadie

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Spotify on computer doesn't play songs any more

PlanPremiumCountryAustriaDeviceOnePlus 7 ProOperating SystemWindows 10 Home My Question or IssueIf i just want to start one song, a pop-up comes up with the message "Spotify currently cannot play this. If the file is on the computer, you can import i...

Casual Listener

  Plan Premium Country Austria Device OnePlus 7 Pro Operating System Windows 10 Home   My Question or Issue If i just want to start one song, a pop-up comes up with the message "...

clemi__

Casual Listener

813 Views

6 replies

1 likes

  • 813 Views
  • 6 replies
  • 1 likes

wont connect my account on 2 devices

PlanFreeCountryUKDeviceiPhone 7 plus and hp laptopOperating SystemIOS 13 and windows 10 My Question or Issuei recently reset my laptop and have downloaded spotify again onto my desktop. the mobile app is linked to my Facebook account so i tried loggi...

Visitor

Plan Free Country UK Device iPhone 7 plus and hp laptop Operating System IOS 13 and windows 10   My Question or Issue i recently reset my laptop and have downloaded spotify again onto ...

OneByBoo

Roadie

948 Views

1 replies

0 likes

Facebook
laptop
  • 948 Views
  • 1 replies
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Superuser Contribution New Release removes number of listeners per playlist

Hello, PlanPremium DevicePCOperating SystemWindows 10 My Question or Issuenew release was installed today 1.1.25.559.xxxNow, if you try to follow a playlist and watch the number of listeners per artist,this is now gone....Please bring that back, i ne...

Regular

Hello,   Plan Premium   Device PC Operating System Windows 10   My Question or Issue new release was installed today 1.1.25.559.xxx Now, if you try to follow a playlist and...

Jazzwhatever

Community Legend

630 Views

2 replies

2 likes

  • 630 Views
  • 2 replies
  • 2 likes

Solved!! Desktop app playlist numbers don't match with iOS app

Plan - PremiumCountry - RO DeviceWindows 10 Laptop; iPhone XOperating SystemWindows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs that I've added. On desktop it seems to be stuck on a number from a week ago.I'v...

Casual Listener

Plan - Premium Country - RO   Device Windows 10 Laptop; iPhone X Operating System Windows 10; iOS 13.3.1   On the iPhone app it seems that my playlists are up to date with songs t...

OneByBoo

Roadie

1778 Views

3 replies

0 likes

iOS
playlist number
Windows 10
  • 1778 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify will not play on Windows 10 desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 build 10.0.18362, i7 4770k, nVidia 1080ti My Question or IssueWhen I try to play music on the spotify desktop app, nothing plays. Clicking the play button in playlists, the bottom controls, "shu...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 build 10.0.18362, i7 4770k, nVidia 1080ti   My Question or Issue When I try to play music on the spotify desktop app, not...

AlejaR

Moderator

1175 Views

7 replies

6 likes

  • 1175 Views
  • 7 replies
  • 6 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...

495 Views

0 replies

0 likes

bugs
  • 495 Views
  • 0 replies
  • 0 likes

Trouble uploading my local files to spotify

I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have labeled “Spotify” it says nothing is there when i ...

Visitor

I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have...

OneByBoo

Roadie

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

have to keep reinstalling app to be able to play music

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...

Casual Listener

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...

shirley100

Casual Listener

1179 Views

2 replies

1 likes

  • 1179 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why isn't the search returning exactly what you search for?

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down the list, but its no way to even sort the list! Plan...

Casual Listener

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down t...

sirkala

Casual Listener

949 Views

5 replies

1 likes

  • 949 Views
  • 5 replies
  • 1 likes

Spotify stops responding when I try to play a song

PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...

Casual Listener

Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional   My Question or Issue When I open the Spotify Desktop application, it works normally and I ...

brunnoalmeyda_

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
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Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

Music Fan

Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592)   My Question or Issue Spotify won't open on my laptop regardless ...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Other devices don't recognise my Spotify Desktop App

PlanPremiumCountryGermanyDeviceSelf-build PCOperating SystemWindows 10 Pro with newest updates My Question or IssueI noticed, that none of my other devices I use Spotify with are recognising my Spotify desktop app. I can't use Spotify Connect with my...

Casual Listener

Plan Premium Country Germany Device Self-build PC Operating System Windows 10 Pro with newest updates   My Question or Issue I noticed, that none of my other devices I use Spotify with...

Coppelius

Casual Listener

699 Views

1 replies

0 likes

Desktop
Windows
  • 699 Views
  • 1 replies
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Windows 10 app crashes upon launch

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...

Casual Listener

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...

499 Views

0 replies

6 likes

  • 499 Views
  • 0 replies
  • 6 likes

Some (not all) local files are missing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...

Visitor

Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...

381 Views

0 replies

0 likes

  • 381 Views
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  • 0 likes

Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

Visitor

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...

Mario

Spotify Legend

467 Views

1 replies

2 likes

  • 467 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Cannot reinstall Spotify - Windows 10

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...

Music Fan

Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...

JohnS43

Music Fan

4842 Views

6 replies

0 likes

  • 4842 Views
  • 6 replies
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Superuser Contribution Shuffle sucks, avoiding a certain artist

PlanPremiumCountryUnited StatesDeviceLenovo Thinkpad, Iphone 6, Roku TVOperating SystemIOS 13, Windows 10 My Question or IssueI have a playlist that consists of all of my favorite artists, I recently added a new bands songs to the playlist. However w...

Newbie

Plan Premium Country United States Device Lenovo Thinkpad, Iphone 6, Roku TV Operating System IOS 13, Windows 10   My Question or Issue I have a playlist that consists of all of my fav...

Viirock

Casual Listener

1004 Views

3 replies

0 likes

shuffle
  • 1004 Views
  • 3 replies
  • 0 likes