Help Wizard

Step 1


Spotify closing on its own at random

Spotify closing on its own at random







Operating System

Windows 10


My Question or Issue

I'm currently having an issue with my desktop Spotify app where after about 15-20 seconds of opening and playing music the app closes on its own like it crashed. This has been an ongoing issue despite me completely uninstalling the app 3 times now. I've seen people with similar issues and no previous solutions have worked. The app is up to date and works fine on my android but I don't get why my desktop won't.

1 Reply

Hey there @Merk_Freeks


Thanks for reaching out - we’re here to help!

If you're experiencing random crashes with the desktop app preventing you from using it at all it's possible you're experiencing an issue similar to one that we're currently investigating. We suggest you check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 


It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.


Hope this helps. Let us know if you have any more questions. 

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