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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139206 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139206 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54932 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54932 Views
  • 0 replies
  • 33 likes

Won't Stay in Playlist

Hello All, New Spotify user here and I've searched for an answer to this problem but can't find it. When I play a playlist, one song plays from the playlist then it plays songs outside the playlist, specifically modern pop songs. I'll try to explain ...

  • Regular
  • Hello All,    New Spotify user here and I've searched for an answer to this problem but can't find it.    When I play a playlist, one song plays from the playlist then it play...
  • 253 Views
  • 0 replies
  • 1 likes
  • 253 Views
  • 0 replies
  • 1 likes

Download quality on desktop

Hello, on the desktop spotify client there seems to be only an option called streaming quality. I have that set to normal. However on my phone I do have the downloading quality set to very high. As far as downloading on the desktop client since there...

  • Regular
  • Hello, on the desktop spotify client there seems to be only an option called streaming quality. I have that set to normal. However on my phone I do have the downloading quality set to very high. As f...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to view friend activity on Windows 10 laptop after switching from MacBook?

I used to be able to view friend activity on my Macbook, but after having the fully updated version on my Windows 10 laptop, am unable to see it (even with it turned on in settings).

  • Casual Listener
  • I used to be able to view friend activity on my Macbook, but after having the fully updated version on my Windows 10 laptop, am unable to see it (even with it turned on in settings).    &...
  • Katerina
  • Spotify Legend
  • 1205 Views
  • 3 replies
  • 0 likes
  • 1205 Views
  • 3 replies
  • 0 likes

Spotify immediately shuts down

Spotfiy keeps crashing, just after I launch the program. Operating system: windows 8.1, 64-bits spotifuggle version: 0.9.7.16.g4b197456 I already did a clean reinstallation of Spotify and then rebooted my computer.

  • Casual Listener
  • Spotfiy keeps crashing, just after I launch the program. Operating system: windows 8.1, 64-bits spotifuggle version: 0.9.7.16.g4b197456 I already did a clean reinstallation of Spotify and then ...
  • scander1005
  • Newbie
  • 6693 Views
  • 11 replies
  • 0 likes
  • 6693 Views
  • 11 replies
  • 0 likes

Stop recommending me this one song.

Operating System(Android, Windows 10) My Question or IssueSo I'm quite fond of the normal songs that Spotify recommends to me. HOWEVER! within this lists there are 2 or 3 songs that I absolutely hate and have to skip past every time. Which is especia...

  • Casual Listener
  • Operating System (Android, Windows 10)   My Question or Issue So I'm quite fond of the normal songs that Spotify recommends to me. HOWEVER! within this lists there are 2 or 3 songs that I ab...
  • heart2handle
  • Casual Listener
  • 3044 Views
  • 2 replies
  • 2 likes
  • 3044 Views
  • 2 replies
  • 2 likes

Re: Playlists appear empty on desktop app

PlanPremiumCountryUSADeviceLaptop (HP)Operating SystemWindows 10 My Question or IssueI just noticed today that my entire Spotify on my computer has empty library and playlists! Even playlists from other people are empty! I had the Windows 10 app, and...

  • Visitor
  • Plan Premium Country USA Device Laptop (HP) Operating System Windows 10   My Question or Issue I just noticed today that my entire Spotify on my computer has empty library and playlist...
  • OneByBoo
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Friend Feed Not Updating

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueMy friends feed isn't updating. It was working yesterday, but today when I log on, my friend feed has reverted back to what everyone was listening to 3 days ago even though I ...

  • Casual Listener
  • Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue My friends feed isn't updating. It was working yesterday, but today when I log on, my friend f...
  • OneByBoo
  • Community Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Let me configure media keys in spotify settings to control volume/play pause/etc

I've been trying to post this suggestion in these forums and I got directed here. I still do not know if this is the correct place to post it, these forums are really confusing. Anyway Spotify has a major inconvenience explained below: A very importa...

  • Casual Listener
  • I've been trying to post this suggestion in these forums and I got directed here. I still do not know if this is the correct place to post it, these forums are really confusing.   Anyway Spoti...
  • OneByBoo
  • Community Legend
  • 971 Views
  • 1 replies
  • 0 likes
  • 971 Views
  • 1 replies
  • 0 likes

[Desktop] "Something went wrong, try again later" error when disliking songs/artists

PlanPremium CountryUSA DeviceDesktop PCOperating SystemWindows 7 My Question or IssueWhen I try to dislike songs or artists in my Discover Weekly or Release Radar, I always get the error "something went wrong, try again later" and the same songs/arti...

  • Casual Listener
  • Plan Premium   Country USA   Device Desktop PC Operating System Windows 7   My Question or Issue When I try to dislike songs or artists in my Discover Weekly or Release...
  • OneByBoo
  • Community Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Cant sort some playlists

PlanPremiumCountrySwedenOperating SystemWindows 10, installed app, not web app.My Question or IssueI like sorting playlists by recently added. I am able to do that on all of my own and other users playlits. But I have narrowed it down to Spotifys own...

  • Casual Listener
  • Plan Premium Country Sweden Operating System Windows 10, installed app, not web app. My Question or Issue I like sorting playlists by recently added. I am able to do that on all of my own and ...
  • Emilia_8
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Windows 7 Blue Screen When Song Ends

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Home Premium My Question or IssueSpotify causes my computer to crash with a BSOD at the end of a song. This problem is intermittent, but when it occurs, it will continue to occur. As far ...

  • Casual Listener
  • Plan Premium Country USA Device Desktop PC Operating System Windows 7 Home Premium   My Question or Issue Spotify causes my computer to crash with a BSOD at the end of a song. This pro...
  • prb1222
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • 481 Views
  • 2 replies
  • 0 likes

Streaming to Echo Stereo Pair

PlanPremiumCountryUSADeviceSamsung Note 10+Operating SystemAndroid 9 My Question or IssueSo I have 3 amazon echo devices and one iLive Concierge which is like a cheap echo. I also have a tv and AV receiver that can be streamed to and 2 of my echos ar...

  • Visitor
  • Plan Premium Country USA Device Samsung Note 10+ Operating System Android 9   My Question or Issue So I have 3 amazon echo devices and one iLive Concierge which is like a cheap echo....
  • 596 Views
  • 0 replies
  • 0 likes
  • 596 Views
  • 0 replies
  • 0 likes

Release Radar - Wrong Artist

PlanPremiumCountryUnited States DeviceWindows 101.1.15.448.g00fba0e3Really all devices (the problem appears to be in release radar/spotify backend) My Question or IssueFrom time to time, some artists with the same name as another artist are wrongfull...

  • Casual Listener
  • Plan Premium Country United States   Device Windows 10 1.1.15.448.g00fba0e3 Really all devices (the problem appears to be in release radar/spotify backend)   My Question or Issue ...
  • Emilia_8
  • Spotify Star
  • 428 Views
  • 1 replies
  • 2 likes
  • 428 Views
  • 1 replies
  • 2 likes

Solved!! Is there a way to rearrange tracks of an entire playlist without doing it manually for each song?

PlanPremiumCountryAllDevicePC application and possibly Web too?Operating SystemWin 10 +...?My Question or Issue Is there a way to rearrange track of an entire playlist without doing it manually for each song?

  • Casual Listener
  • Plan Premium Country All Device PC application and possibly Web too? Operating System Win 10 +...? My Question or Issue   Is there a way to rearrange track of an entire playlist withou...
  • Shuidong
  • Roadie
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Error submitting my playlist, pls help! (Playlist Exchange)

Hi, I tried posting my playlist in Playlist Exchange several times now. When i put in the URL (spotify:playlist:4D9WbLWQ4dRX9mBxTlbtGi) I get an error saying that i have to use a valid URL but im 100% sure this link is valid.Because it also show the ...

  • Regular
  • Hi,    I tried posting my playlist in Playlist Exchange several times now.  When i put in the URL (spotify:playlist:4D9WbLWQ4dRX9mBxTlbtGi)  I get an error saying that i have ...
  • Emilia_8
  • Spotify Star
  • 868 Views
  • 6 replies
  • 1 likes
  • 868 Views
  • 6 replies
  • 1 likes

Clicking on album returns reverse order of playlist when playlist is sorted by 'Recent'.

PlanPremiumCountryNorwayOperating SystemWindows 10 My Question or IssueClicking on the album art so it returns to the song in the playlist I'm listening from is really handy, but now it doesn't work anymore.Let's say a song playing is the third most ...

  • Regular
  • Plan Premium Country Norway Operating System Windows 10   My Question or Issue Clicking on the album art so it returns to the song in the playlist I'm listening from is really handy, but...
  • 250 Views
  • 0 replies
  • 1 likes
  • 250 Views
  • 0 replies
  • 1 likes

Spotify skips all the songs

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 10 My Question or IssueSuddenly Spotify skips all the songs in que with no sound, re-populates the album that I have played some time a go, goes through that album, and finally "que" is empty....

  • Roadie
  •   Plan Premium Country FI Device Computer Operating System Windows 10   My Question or Issue Suddenly Spotify skips all the songs in que with no sound, re-populates the album tha...
  • Emilia_8
  • Spotify Star
  • 583 Views
  • 1 replies
  • 0 likes
  • empty
    no sound
    Play Que
    skip
  • 583 Views
  • 1 replies
  • 0 likes

Plays Songs not on Playlist

Hello, I've searched for the answer to this problem but to no avail. I'm a new Spotify user with premium. I haven't made any of my own playlists yet so I selected a few of the existing ones and started playing them. Problem is, after a song finishes,...

  • Regular
  • Hello,    I've searched for the answer to this problem but to no avail. I'm a new Spotify user with premium. I haven't made any of my own playlists yet so I selected a few of the existing...
  • GenoS1
  • Regular
  • 625 Views
  • 2 replies
  • 1 likes
  • 625 Views
  • 2 replies
  • 1 likes

Spotify Not Playing

PlanPremium DeviceSurface Pro Operating SystemWindows 10 version 1903 My Question or IssueNormally, spotify app for my surface pro had working just fine. But all of the sudden, I get an error message at the top of the screen in blue with white copy a...

  • Casual Listener
  • Plan Premium   Device Surface Pro   Operating System Windows 10 version 1903   My Question or Issue Normally, spotify app for my surface pro had working just fine. But all of...
  • zplost
  • Casual Listener
  • 810 Views
  • 4 replies
  • 1 likes
  • Help
    troubleshoot
    won't play
  • 810 Views
  • 4 replies
  • 1 likes

Problem to find music

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Dell Inspiron 5570Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueHello, I have problem with my Spotify App on desktop. When I want ...

  • Visitor
  • Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Inspiron 5570 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Questio...
  • GeeksAdvice
  • Regular
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes