Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39220 Views
75 replies
26 likes

39220 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67296 Views
265 replies
21 likes

67296 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144690 Views
0 replies
26 likes
Mac
Windows

144690 Views
0 replies
26 likes

Spotify AppData folder will not delete and Spotify won't run

So my Spotify stopped working now it isn't responding. I uninstalled Spotify and tried to delete the AppData folder for Spotify but it said that it could not delete it because the folder or file was open in another program. I checked in task manager ...

gomegax1
Casual Listener
So my Spotify stopped working now it isn't responding. I uninstalled Spotify and tried to delete the AppData folder for Spotify but it said that it could not delete it because the folder or file was ...
2017-07-19 8:01:00 PM
2020-04-26 12:04:17 AM
magicman268
Casual Listener
783 Views
1 replies
0 likes
Windows

783 Views
1 replies
0 likes

Superuser Contribution Playlist keeps skipping back to start

PlanPremiumCountryGermanyOperating SystemWindows 10 So for some reason on my Desktop app, whenever i play a playlist without shuffle (mainly the Liked Songs, don't listen to other playlists without shuffle really so don't know if the issue exists the...

Nofabe
Casual Listener
Plan Premium Country Germany Operating System Windows 10 So for some reason on my Desktop app, whenever i play a playlist without shuffle (mainly the Liked Songs, don't listen to other ...
2020-04-26 2:28:40 PM
2020-04-26 2:36:58 PM
Mario
Spotify Legend
888 Views
1 replies
0 likes

888 Views
1 replies
0 likes

Superuser Contribution Missing Songs

PlanPremiumCountryNetherlandsDevice(iPhone x & Pc Windows 10)Operating System(iOS Windows) My Question or IssueMy saved/liked songs keep disappearing as if i never liked them before. When i googled it, i found that some artists remove songs. But rece...

HODODOR
Visitor
Plan Premium Country Netherlands Device (iPhone x & Pc Windows 10) Operating System (iOS Windows) My Question or Issue My saved/liked songs keep disappearing as if i never liked ...
2020-04-26 11:26:00 AM
2020-04-26 2:24:43 PM
Mario
Spotify Legend
369 Views
2 replies
0 likes

369 Views
2 replies
0 likes

Where can I find the country version of That Don't Impress Me Much?

I can only find the pop version never had that problem beforeThis onehttps://www.youtube.com/watch?v=mqFLXayD6e8 Not This One https://www.youtube.com/watch?v=W5nbVD7PiKw

randyr5
Gig Goer
I can only find the pop version never had that problem before This one https://www.youtube.com/watch?v=mqFLXayD6e8 Not This One https://www.youtube.com/watch?v=W5nbVD7PiKw
2020-04-24 10:40:04 PM
2020-04-26 11:20:14 AM
OneByBoo
Roadie
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

x Can't play current song.

PlanFree/Premium CountryUSA DeviceDesktop PC Operating SystemWindows 10 My Question or IssueI'm trying to play my weekly discovery. If/when the track plays at all, it plays for 5 seconds and then the blue banner pops up reading: Can't play current tr...

dorina23v
Casual Listener
Plan Free/Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue I'm trying to play my weekly discovery. If/when...
2020-04-25 5:19:27 PM
2020-04-26 11:13:17 AM
OneByBoo
Roadie
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

Shift, ctrl, alt and windows key causing songs to skip, even if app is minimized...PC windows 10

As it says in the title, these keys make songs skip continuously until I let go of them. I've tried re-installing, still does it. I use a Razer BlackWidow Ultimate, and Windows 10. Any solutions? Makes it very hard to work while listening to music as...

CNCRDSTRYR
Newbie
As it says in the title, these keys make songs skip continuously until I let go of them. I've tried re-installing, still does it. I use a Razer BlackWidow Ultimate, and Windows 10. Any solution...
2017-07-03 4:20:09 AM
2020-04-26 6:34:00 AM
Zedkan
Casual Listener
943 Views
2 replies
2 likes
Windows

943 Views
2 replies
2 likes

Taskbar Icon Blank

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor some reason my Spotify taskbar icon is blank. It still works but the logo is not visible.

GreenHawk84
Regular
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue For some reason my Spotify taskbar icon is blank. It still works but the logo is not visible.
2020-04-25 9:53:33 PM
2020-04-25 10:40:29 PM
TaTHEj
Composer
1900 Views
1 replies
0 likes

1900 Views
1 replies
0 likes

Solved!! Musik not available

PlanPremiumCountryGermanyDeviceAllOperating SystemAll My Question or Issue I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt't find it on the Artist page (Makaveli).I found it by searching for the Album directly, bu...

Poizonix
Casual Listener
Plan Premium Country Germany Device All Operating System All My Question or Issue I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt...
2020-04-22 7:22:41 PM
2020-04-25 1:36:26 PM
Poizonix
Casual Listener
1442 Views
7 replies
1 likes
2Pac
GREYED OUT CONTENT
Makaveli
The Don Killuminati

1442 Views
7 replies
1 likes

Superuser Contribution No internet Connection detected (error code: 4)

PlanFree/PremiumCountryPortugal DeviceSeveral Computer modelsOperating SystemWindows 10 Pro x64 My Question or IssueFor about 2 weeks, every user i know (15+) trying to access spotify windows app, behind our corporate dedicated proxy is not able to s...

Lust_sama
Regular
Plan Free/Premium Country Portugal Device Several Computer models Operating System Windows 10 Pro x64 My Question or Issue For about 2 weeks, every user i know (15+) trying t...
2018-09-25 1:59:30 PM
2020-04-24 8:11:32 PM
Thexxstranger
Visitor
4216 Views
9 replies
0 likes
error 4
internet connection
Windows 10

4216 Views
9 replies
0 likes

Solved!! Start Stop Re-start

I use Desktop Spotify Premium with Windows 10 Pro. For some time now, annoying behavior has happened. I launch a song, it starts and after a few seconds it stops, after a few seconds it starts again from where it left off. Any suggestions? Thanks.

clatix
Gig Goer
I use Desktop Spotify Premium with Windows 10 Pro. For some time now, annoying behavior has happened. I launch a song, it starts and after a few seconds it stops, after a few seconds it starts again ...
2020-03-31 11:03:24 PM
2020-04-24 6:16:22 PM
clatix
Gig Goer
770 Views
6 replies
0 likes

770 Views
6 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryNetherlandsDevicePCOperating SystemWindows 7 My Question or IssueSpotify desktop all of a sudden stopped working. In the middle of a playlist. Ad started, I paused it to check something else, went back, resumed, and nothing. Nothing pl...

Sméagol
Casual Listener
Plan Free Country Netherlands Device PC Operating System Windows 7 My Question or Issue Spotify desktop all of a sudden stopped working. In the middle of a playlist. Ad started, I pa...
2020-04-21 1:00:10 PM
2020-04-24 11:53:32 AM
OneByBoo
Roadie
627 Views
3 replies
0 likes

627 Views
3 replies
0 likes

Superuser Contribution The music stops after a few seconds

Spotify doesn't play songs and when it does it makes me listen to only 6 seconds of the songs.Unable to play the current songI also encountered another problem ...on some albums there are songs that cannot be played.Help! 6 seconds and the song stopS...

GAEX79
Music Fan
Spotify doesn't play songs and when it does it makes me listen to only 6 seconds of the songs. Unable to play the current song I also encountered another problem ... on some albums there are songs...
2020-04-18 4:46:23 PM
2020-04-24 11:36:08 AM
GAEX79
Music Fan
15654 Views
5 replies
1 likes
he music stops after a few seconds

15654 Views
5 replies
1 likes

Username is a bunch of random characters

Please spotify, fix this.. I have chosen a username (had even to take a new one because I already had one and now I can't get my original one, great!) as suggested in another thread, and it didn't help of course In the Desktop App and on Web my usern...

LauM1
Casual Listener
Please spotify, fix this.. I have chosen a username (had even to take a new one because I already had one and now I can't get my original one, great!) as suggested in another thread, and it di...
2020-04-24 9:02:14 AM
2020-04-24 9:11:57 AM
LauM1
Casual Listener
834 Views
2 replies
0 likes

834 Views
2 replies
0 likes

Autoplay is having issues

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10My Question or IssueSpotify does not autoplay random songs at the end of the playlist, even though it's checked. i've reinstalled spotify, i've reset my hosts file, i've checked a...

steijn1
Newbie
Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10 My Question or Issue Spotify does not autoplay random songs at the end of the playlist, even though it'...
2020-04-24 7:14:53 AM
401 Views
0 replies
2 likes
autoplay
Spotify
Windows

401 Views
0 replies
2 likes

Desktop Player freezes when I try to play any song

PlanPremiumCountryBrazilOperating SystemWindows 7PlayerDesktop PlayerPlayer version1.1.31.703.g256add22 My Question or IssueWhen I start the desktop app it shows that I'm listening to nothing, then when I try to play some song, it freezes in 0:00, so...

CaioStoduto
Newbie
Plan Premium Country Brazil Operating System Windows 7 Player Desktop Player Player version 1.1.31.703.g256add22 My Question or Issue When I start the desktop app it shows that I'm...
2020-04-24 3:01:52 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Queue disappears after restarting PC

PlanPremiumOperating SystemWindows 10 My Question or IssueWhenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing left in the queue are 2 blank songs with a length of NaaN, no artist,...

Mr_boombaw
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Whenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing l...
2020-04-21 10:31:09 PM
2020-04-23 5:10:24 PM
Mr_boombaw
Casual Listener
473 Views
2 replies
0 likes

473 Views
2 replies
0 likes

Will Only Play Local Files - "Spotify can't play this right now. If you have the file on your com..

PlanPremiumCountryUnited States DeviceDesktop AppOperating SystemWindows My Question or Issue Spotify Desktop App suddenly will not stream.Error message: "Spotify can't play this right now. If you have the file on your computer you can import it" I t...

julie30
Casual Listener
Plan Premium Country United States Device Desktop App Operating System Windows My Question or Issue Spotify Desktop App suddenly will not stream. Error messa...
2019-04-25 4:41:06 PM
2020-04-23 4:04:34 PM
Huaerrgh
Visitor
1015 Views
1 replies
2 likes
import
local
stream

1015 Views
1 replies
2 likes

Black box blocks part of screen (win10 firefox web player)

PlanFreeCountry DeviceLenovo ideapadOperating SystemWindows 10, Firefox My Question or IssueThis is my screen (see attachment). Been like this for a year now, already posted about this. No add-ons or anything activated. Deleting the HTML

gets rid of

...

Annnoyeduserr
Casual Listener
Plan Free Country Device Lenovo ideapad Operating System Windows 10, Firefox My Question or Issue This is my screen (see attachment). Been like this for a year now, al...
2020-04-23 1:38:05 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Solved!! My account was hacked, and now I can't download music.

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Samsung Galaxy S10e. All of the ones shown are from whoever hac...

HalfLamb
Visitor
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Sa...
2020-04-23 5:14:17 AM
2020-04-23 11:11:07 AM
OneByBoo
Roadie
681 Views
1 replies
0 likes
Won't download music

681 Views
1 replies
0 likes

Random weird playlist appeared on my account and obstruct with my play time

PlanPremiumCountryMalaysiaDeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueIt's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs...

been98
Visitor
Plan Premium Country Malaysia Device Samsung S10e Operating System Android 10 My Question or Issue It's been happening for quite a few weeks now, almost every single time I o...
2020-04-23 8:36:15 AM
2020-04-23 10:19:42 AM
Emilia_8
Community Legend
565 Views
1 replies
0 likes

565 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts