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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1703 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145827 Views

83 replies

27 likes

  • 145827 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130873 Views

294 replies

22 likes

  • 130873 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10993 Views

1 replies

6 likes

  • 10993 Views
  • 1 replies
  • 6 likes

Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

Casual Listener

  Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...

MusicBoy12

Casual Listener

942 Views

1 replies

0 likes

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Spotify pauses and skips all listed songs

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 7 My Question or IssueSince last night, Spotify stops playing the first song I choose and skips all the rest in the queue. I tried to unistall and reinstall it but the problem is still there.Thi...

Casual Listener

Plan Premium Country Greece Device PC Operating System Windows 7   My Question or Issue Since last night, Spotify stops playing the first song I choose and skips all the rest in the qu...

OneByBoo

Roadie

527 Views

3 replies

0 likes

  • 527 Views
  • 3 replies
  • 0 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

Newbie

Plan Free   Country United Kingdom   Device Lenovo Yoga 2   Operating System Windows 10   My question: Hi there,   I recently installed Spotify on my Windows d...

1203 Views

0 replies

1 likes

Desktop
local files
PC
Privacy
Windows 10
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Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

Casual Listener

  Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...

Ivan

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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Solved!! Spotify keeps pausing on laptop

PlanPremiumCountryThe NetherlandsDeviceLaptop, windows 10My Question or IssueMy spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few months now, but it's been happening since yesterday.My laptop is o...

Casual Listener

Plan Premium Country The Netherlands Device Laptop, windows 10 My Question or Issue My spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few m...

Nico

Community Legend

7622 Views

6 replies

1 likes

  • 7622 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution How do l log into the Windows Spotify application with Apple ID?

PlanPremiumCountryAustraliaDeviceLenovo Yoga 920Operating SystemWindows 10 My Question or IssueI've set up my new Spotify account and I am using Apple ID. I am wondering if there is a way to sign in with my Apple ID?

Regular

Plan Premium Country Australia Device Lenovo Yoga 920 Operating System Windows 10   My Question or Issue I've set up my new Spotify account and I am using Apple ID. I am wondering if t...

opalakadewa

Visitor

25929 Views

7 replies

0 likes

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  • 7 replies
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Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

Visitor

Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.)   My Question or Issue Today BitDefender notified me that th...

OneByBoo

Roadie

993 Views

1 replies

0 likes

BitDefender
malware
Premium
Virus
  • 993 Views
  • 1 replies
  • 0 likes

[Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Using Windows 10 Pro (Version 10.0.19041 Build 19041)and the Spotify (Version 1.1.28.721.g5b5ee660).... After I finish a Microsoft Teams call with audio, Spotify is unaware the call ends and never unmutes itself from the volume mixer (see attachment)...

Newbie

Using Windows 10 Pro (Version 10.0.19041 Build 19041) and the Spotify (Version 1.1.28.721.g5b5ee660)....   After I finish a Microsoft Teams call with audio, Spotify is unaware the call...

jeniferloras

Casual Listener

15465 Views

14 replies

9 likes

Desktop
Other
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  • 9 likes

Playlist Pictures

PlanPremiumCountryunited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I've always changed my playlist pictures as soon as I make a new one, but now the p...

Casual Listener

Plan Premium Country united States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So I'...

diab1a

Casual Listener

632 Views

4 replies

0 likes

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BUG no Windows 10 - Músicas Pulando

PlanFree/PremiumOperating SystemWindows 10Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interface do windows que aparece no canto superior esquerdo fica ...

Visitor

Plan Free/Premium Operating System Windows 10 Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interf...

OneByBoo

Roadie

1624 Views

1 replies

0 likes

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Solved!! I can't organize songs in a playlist

PlanPremiumCountryUSADeviceAlienware laptop (idk what kind)Operating SystemWindows 10 My Question or IssueThere is only one playlist that won't let me change the order of its songs. In all my other playlists this works just fine, and it works fine on...

Regular

Plan Premium Country USA Device Alienware laptop (idk what kind) Operating System Windows 10   My Question or Issue There is only one playlist that won't let me change the order of its...

Emilia_8

Community Legend

978 Views

3 replies

0 likes

  • 978 Views
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Track progress bar stops working

PlanFreeCountryUSDeviceseveral Windows 10 devices, such as Surface Pro 3 and Samsung tabletOperating SystemWindows 10, 1909, 18363.720Spotify version1.1.28.721.g5b5ee660 (Microsoft Store version)My Question or IssueThe progress bar stops working for ...

Casual Listener

Plan Free Country US Device several Windows 10 devices, such as Surface Pro 3 and Samsung tablet Operating System Windows 10, 1909, 18363.720 Spotify version 1.1.28.721.g5b5ee660 (Microsoft ...

RobSa

Casual Listener

801 Views

3 replies

0 likes

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Superuser Contribution I can't remove a podcast from my playlist.

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my playlist. They are just appearing in desktop app i cant...

Visitor

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my play...

Ivan

Spotify Legend

1316 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

Visitor

Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...

Ivan

Spotify Legend

1431 Views

1 replies

0 likes

Crash
windows10
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  • 1 replies
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Solved!! Spotify keeps pausing Suggested solutions not working

My spotify keeps pausing the music on my laptop and on my android phone. I have tried all of the suggested solutions (Passwrod reset, logging out, clear cache, etc.) and cosing it on my laptop/phone and trying the other and nothing has helped. Planpr...

Casual Listener

My spotify keeps pausing the music on my laptop and on my android phone. I have tried all of the suggested solutions (Passwrod reset, logging out, clear cache, etc.) and cosing it on my laptop/phone ...

EmmaSnow

Casual Listener

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Solved!! [Connect] Yamaha receivers disabled in Device Picker

PlanPremiumCountryCzechiaDeviceiPhone 7, DesktopOperating SystemiOS 13.3.1, Windows 10 My Question or IssueHello, I have two Yamaha devices (receiver,speaker), which are visible, but grayed out in the list Device Picker. Connected via WIFI. There is ...

Casual Listener

Plan Premium Country Czechia Device iPhone 7, Desktop Operating System iOS 13.3.1,  Windows 10   My Question or Issue Hello,   I have two Yamaha devices  (receiver,spe...

weelupek

Casual Listener

943 Views

1 replies

0 likes

ALL PLATFORMS CONNECT
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Superuser Contribution Windows XP

I have an old PC with Windows XP on it. The version of Spotify it has is still 1.0.20.101 Lately I've noticed that when I'm playing or displaying a playlist, it immediately switches to the Browse page. Is there a way to fix this via any settings? My ...

Casual Listener

I have an old PC with Windows XP on it. The version of Spotify it has is still 1.0.20.101   Lately I've noticed that when I'm playing or displaying a playlist, it immediately switches to the B...

spotify95

Regular

12566 Views

6 replies

0 likes

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Removing Devices from 'Connect to a Device' list.

PlanPremium FamilyCountryCanada Device & Operating SystemHP Laptop running Windows 10 My Question or IssueI want to remove some devices that are from a customers house that I was at MONTHS ago. He had a speaker in his baby's room that showed up on my...

Casual Listener

Plan Premium Family Country Canada   Device & Operating System HP Laptop running Windows 10   My Question or Issue I want to remove some devices that are from a customers ...

user-removed

Not applicable

7390 Views

6 replies

1 likes

device
Help
remove
  • 7390 Views
  • 6 replies
  • 1 likes

Spotify Won't Play - The fix that worked for me

I just had the same issue that everyone is having and what solved it was to1) Go to the Control Panel and find "Sound".2) once you're there, in the Playback Tab, change your default speakers just for a moment and then change them back. I know it does...

Regular

I just had the same issue that everyone is having and what solved it was to 1) Go to the Control Panel and find "Sound". 2) once you're there, in the Playback Tab, change your default speakers just...

346 Views

0 replies

0 likes

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Unable to detect mp4 files in local files

PlanFreeCountryHong Kong DevicePCOperating SystemWindows 7 My Question or IssueI downloaded mp4 files into the local files, but Spotify isn't detecting them, those files aren't showing up under the local files section. Spotify can detect and play the...

Regular

Plan Free Country Hong Kong   Device PC Operating System Windows 7   My Question or Issue I downloaded mp4 files into the local files, but Spotify isn't detecting them, those fil...

Sebasty

Community Legend

4686 Views

1 replies

0 likes

local files
local files not syncing
local files unplayable
mp4
  • 4686 Views
  • 1 replies
  • 0 likes