Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
Rim4
Gig Goer
68043 Views
79 replies
27 likes

68043 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86320 Views
279 replies
22 likes

86320 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6241 Views
1 replies
6 likes

6241 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146626 Views
0 replies
26 likes
Mac
Windows

146626 Views
0 replies
26 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Mure
Casual Listener
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
2020-05-29 12:56:22 PM
2020-05-29 1:11:35 PM
Mure
Casual Listener
667 Views
1 replies
0 likes

667 Views
1 replies
0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

WhatGoodIsMusic
Music Fan
Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5 My Question or Issue After typing in search terms and hitting enter, no sear...
2020-05-29 8:23:08 AM
2020-05-29 9:19:21 AM
OneByBoo
Roadie
541 Views
1 replies
0 likes

541 Views
1 replies
0 likes

[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

Robin83
Newbie
Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...
2020-05-28 4:38:41 PM
2020-05-28 10:27:47 PM
Vict0r3znov
Visitor
402 Views
1 replies
1 likes

402 Views
1 replies
1 likes

Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

kgrzesiek
Regular
Plan Premium Country Device PC Operating System Windows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or Issue Why can't I add podcast episode to pla...
2020-05-21 7:45:09 PM
2020-05-28 12:23:38 PM
Xenia
Moderator
3944 Views
1 replies
14 likes

3944 Views
1 replies
14 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

taking_five
Casual Listener
Plan Premium Country UK Windows 10 desktop My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...
2020-05-19 12:58:05 PM
2020-05-28 12:02:35 PM
Emilia_8
Community Legend
1191 Views
5 replies
2 likes

1191 Views
5 replies
2 likes

Superuser Contribution App Crashes frequently when a track ends or when I skip

PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

Ilyk11
Newbie
Plan Premium Operating System Windows 10 My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...
2020-05-24 2:18:05 PM
2020-05-28 11:59:32 AM
Elena
Moderator
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

adankpancake
Regular
The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...
2020-05-21 12:22:24 AM
2020-05-28 11:48:08 AM
Xenia
Moderator
424 Views
2 replies
6 likes

424 Views
2 replies
6 likes

Desktop PC connected to network via LAN cannot see Goggle Home Devices

PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...

npatel27
Visitor
Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...
2020-05-28 10:23:40 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Spotify keeps muting

PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...

noahvandeven03
Visitor
Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...
2020-05-28 9:37:38 AM
418 Views
0 replies
0 likes
muted
problem
Windows 10

418 Views
0 replies
0 likes

Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

iambudthechud
Casual Listener
Plan Premium Country US Device PC Operating System Win10 build 18362 My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...
2020-05-17 8:23:32 PM
2020-05-27 10:45:56 PM
iambudthechud
Casual Listener
419 Views
2 replies
0 likes

419 Views
2 replies
0 likes

Spotify App (PC) and Phone (Galaxy S9) Crashes

PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...

Dbajic980
Visitor
Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...
2020-05-27 8:08:33 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

App skipping songs in sorted playlist but shuffle is disabled? (solution)

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...

xenextx
Music Fan
If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the son...
2020-05-27 6:03:55 PM
568 Views
0 replies
0 likes
skipping
sorted
sorting

568 Views
0 replies
0 likes

Spotify is different in both accounts

PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...

WGBeaver
Casual Listener
Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of spot...
2020-05-23 5:48:31 PM
2020-05-27 5:26:20 PM
tiimbz
Music Fan
1635 Views
6 replies
2 likes
Account
Premium

1635 Views
6 replies
2 likes

[Other] Why can't I change my playlist artwork anymore on Windows version?

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...

godsdjs
Casual Listener
I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last ...
2020-05-27 2:20:45 AM
2020-05-27 5:13:45 PM
tiimbz
Music Fan
325 Views
1 replies
0 likes
Other

325 Views
1 replies
0 likes

Superuser Contribution Windows APP Broken? No longer able to update playlist images or profile images since last update.

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...

godsdjs
Casual Listener
I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over ...
2020-05-27 2:24:05 AM
2020-05-27 3:34:36 PM
godsdjs
Casual Listener
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

Win10 cannot play via bluetooth

The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port.If I'm playing I can hear the game in the Bluetooth headse...

Busulik
Casual Listener
The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port. If I'...
2020-05-27 1:12:18 PM
2020-05-27 1:13:59 PM
Busulik
Casual Listener
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Superuser Contribution ERROR CODE 12

PlanPremiumCountrySPAIN Device(Sony VAIO)Operating System(Windows 10) My Question or IssueI used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, b...

hroselloj
Visitor
Plan Premium Country SPAIN Device (Sony VAIO) Operating System (Windows 10) My Question or Issue I used to listen to my spotify songs on the app on pc but the last co...
2020-05-25 12:54:43 PM
2020-05-27 11:36:21 AM
Elena
Moderator
1190 Views
1 replies
0 likes

1190 Views
1 replies
0 likes

Superuser Contribution Make full playlist show up in desktop

I have the desktop app and the playlists are being listed weirdly (as you can see in the screenshot) and are also not showing all of the songs in my playlist unless I chose to edit. Is there some way to make all of the songs show up, vertically, like...

user-removed
Visitor
I have the desktop app and the playlists are being listed weirdly (as you can see in the screenshot) and are also not showing all of the songs in my playlist unless I chose to edit. Is there some way...
2020-05-24 3:15:19 PM
2020-05-27 11:14:19 AM
Elena
Moderator
544 Views
3 replies
0 likes

544 Views
3 replies
0 likes

Can't add a profile picture

PlanFreeCountry DeviceWindowsOperating SystemWindows 10 My Question or Issue Whenever I try changing my profile picture, it just doesn't give me the option to. (Check image, and yes, I'm aware the cursor won't show in the image but it was hovering ov...

h5rtw3ll
Newbie
Plan Free Country Device Windows Operating System Windows 10 My Question or Issue Whenever I try changing my profile picture, it just doesn't give me the option to. (C...
2020-05-27 5:05:08 AM
2020-05-27 9:03:27 AM
OneByBoo
Roadie
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Solved!! Playlist with local files not playing

My Spotify Playlist with local files only does not play when I send it to another person. When they receive it and they tap the play button, nothing happens. Also when I open this playlist on my phone, NOTHING shows up! This issue has been very frust...

Kassam
Casual Listener
My Spotify Playlist with local files only does not play when I send it to another person. When they receive it and they tap the play button, nothing happens. Also when I open this playlist on my phon...
2020-05-06 9:53:23 PM
2020-05-27 2:27:34 AM
Kassam
Casual Listener
2191 Views
2 replies
0 likes

2191 Views
2 replies
0 likes

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