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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84289 Views

40 replies

68 likes

  • 84289 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799170 Views

505 replies

64 likes

  • 799170 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24744 Views

26 replies

7 likes

  • 24744 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

Lyric button

Do not display microphone button in the bottom-right.  

Visitor

Do not display microphone button in the bottom-right.    

412 Views

0 replies

1 likes

  • 412 Views
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  • 1 likes

Solved!! Local Files don't refresh

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multiple times (some gray) or isn't able to play them (e...

Regular

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multi...

D3adbolt

Newbie

3585 Views

3 replies

0 likes

Windows
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Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryUKDeviceWindows PCOperating SystemWindows 10 My Question or IssueI keep getting the message in the title appear on my spotify, it happens when i try and play any song from any playlist, it skips through the whole thing and then disp...

Visitor

Plan Premium Country UK Device Windows PC Operating System Windows 10   My Question or Issue I keep getting the message in the title appear on my spotify, it happens when i try and pla...

1262191564

Newbie

552 Views

2 replies

1 likes

  • 552 Views
  • 2 replies
  • 1 likes

Can't resume playback after some time

Plan:PremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux(Chrome Version 83.0.4103.116 (Official Build)) My Question or IssueAfter a while of playback being paused, for periods as short as 1 hour, I can't resume playback and I get the foll...

Casual Listener

Plan: Premium Country Chile Device HP Probook Operating System Fedora Linux(Chrome Version 83.0.4103.116 (Official Build))   My Question or Issue After a while of playback being paused...

344 Views

0 replies

0 likes

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Superuser Contribution Unable to play Artist Radio

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another one' PlanPremiumCountryUSADeviceandroid, web Opera...

Music Fan

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another...

Krause

Visitor

2002 Views

4 replies

2 likes

  • 2002 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution New user. Can't seem to get going with Spotify. Totally confused

PlanFreeCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueNew User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls through a playlist without playing. Haven't got a clue why or what to do as this is ...

Casual Listener

Plan Free Country UK Device Desktop Operating System Windows 10   My Question or Issue New User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls thr...

TheRave

Casual Listener

593 Views

3 replies

0 likes

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  • 0 likes

Liked songs not appearing as liked in the Album they come from

PremiumWindows 10 (may apply to other platforms) Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when I access the album via the artists' page. If I play a track f...

Roadie

Premium Windows 10 (may apply to other platforms)   Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when...

MarkWilliams123

Roadie

938 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! No album display

PlanFreeCountry DeviceAcer Aspire (2019)Operating SystemWindows 10 My Question or Issuehey guys i don't know if this has already been addressed but, i recently created a few playlists with all the artists i want. the playlist below is the first of th...

Casual Listener

  Plan Free Country   Device Acer Aspire (2019) Operating System Windows 10   My Question or Issue hey guys i don't know if this has already been addressed but, i recently c...

CollinD72

Casual Listener

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Desktop won't resume playback after a period of inactivity

PlanPremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux 31BrowserChrome 83.0.4103.116 (Official Build) My Question or IssueAfter a while of inactivity on the desktop player, generally 12 hours (sometime less),I can't resume the playback. ...

Casual Listener

Plan Premium Country Chile Device HP Probook Operating System Fedora Linux 31 Browser Chrome 83.0.4103.116 (Official Build)  My Question or Issue After a while of inactivity on t...

204 Views

0 replies

0 likes

Desktop
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Superuser Contribution Cant play any music on spotify for windows

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or Issue Im not able to play any music on spotify for windows. If i start a playlist in will skip form all the music without playing anything. If I click an individual song i...

Casual Listener

Plan Premium Country New Zealand Device PC Operating System Windows 10   My Question or Issue   Im not able to play any music on spotify for windows. If i start a playlist in wil...

redsd

Music Fan

756 Views

5 replies

1 likes

  • 756 Views
  • 5 replies
  • 1 likes

Local files greyed out and some not appearing

PlanFreeCountryHong KongDevicePCOperating SystemWindows 7 My Question or IssueThe story begins when I downloaded some new songs and added to my local file, but Spotify isn't showing those newly added songs.And so I followed this "solution"https://com...

Regular

Plan Free Country Hong Kong Device PC Operating System Windows 7   My Question or Issue The story begins when I downloaded some new songs and added to my local file, but Spotify is...

390 Views

0 replies

0 likes

  • 390 Views
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  • 0 likes

Superuser Contribution Fix Songs skipping quickly rapidly and not playing at all

PlanPremiumCountryUS DeviceDell XPSOperating SystemWindows 10 Go to "Settings - Sound - Advance sound options - App Volume and device preferences - Reset" You may need to close and open Spotify.

Casual Listener

Plan Premium Country US   Device Dell XPS Operating System Windows 10   Go to "Settings - Sound - Advance sound options - App Volume and device preferences - Reset" You may need t...

Ivan

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Spotify Rapidly Skipping Songs

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and updating my pc, updating spotify, using a vpn, gett...

Casual Listener

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and ...

bradwsharpb

Casual Listener

732 Views

3 replies

1 likes

  • 732 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution FRIEND ACTIVITY STOPPED WORKING SUDDENLY. (WINDOWS)

PlanPremiumCountryIndia DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueMy Spotify desktop app was not connecting to my facebook friends to show friends activity. It showed an error " Sorry, we couldn't load friends to follow." Howe...

Casual Listener

Plan Premium Country India   Device Lenovo Laptop Operating System Windows 10   My Question or Issue My Spotify desktop app was not connecting to my facebook friends to show frie...

Ivan

Spotify Legend

1482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Friend Feed not working

PlanFree/PremiumCountryAustraliaDevice(Lenovo)Operating System(Windows 10) My Question or IssueMy Spotify friend feed doesn't come up with most of the people I follow only 2 of the like 20 people show up on the friend feed show up.Please help

Visitor

  Plan Free/Premium Country Australia Device (Lenovo) Operating System (Windows 10)   My Question or Issue My Spotify friend feed doesn't come up with most of the people I follow...

Ivan

Spotify Legend

441 Views

1 replies

1 likes

  • 441 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify in Windows 10 behaving as if it is logged into a different account.

PlanPremium CountryNew ZealandDeviceHP Spector Operating SystemWindows 10 My Question or IssueConnect is not working, windows 10 behaves as if it is logged into a different account. This started happening after the recent update. I would prefer Conne...

Casual Listener

Plan Premium  Country New Zealand Device HP Spector  Operating System Windows 10   My Question or Issue Connect is not working, windows 10 behaves as if it is logged into a d...

FallOfAll

Casual Listener

548 Views

3 replies

0 likes

  • 548 Views
  • 3 replies
  • 0 likes

Bug: Song Images really big at Home Screen

PlanStudent PremiumCountryIndonesiaDeviceHP Envy x360 "13 ConvertibleOperating SystemWindows 10 64bit My Question or IssueI am sure one of Spotify programmer messed up the code and makes all song pictures at home screen really big like this:Let me kn...

Visitor

Plan Student Premium Country Indonesia Device HP Envy x360 "13 Convertible Operating System Windows 10 64bit   My Question or Issue I am sure one of Spotify programmer messed up the co...

Emilia_8

Community Legend

511 Views

1 replies

0 likes

bug
  • 511 Views
  • 1 replies
  • 0 likes

Black Screen issue

My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres a way to stop this some help would be appreciated ...

Casual Listener

My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres...

377 Views

0 replies

0 likes

  • 377 Views
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  • 0 likes

Superuser Contribution Icon display

PlanFree/PremiumCountryukDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)windows vlaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I change the display format for my Recently Played music icons? it's d...

Casual Listener

Plan Free/Premium Country uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) windows vlaptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...

Sue888

Casual Listener

1105 Views

4 replies

0 likes

  • 1105 Views
  • 4 replies
  • 0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

Visitor

Plan Premium Device Essential Phone / Windows PC Operating System Windows 10   My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot fin...

572 Views

0 replies

0 likes

Android
Connect
essential
PC
Premium
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