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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136255 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136255 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52649 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52649 Views
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  • 33 likes

Não consigo ouvir nada pelo desktop

Não consigo ouvir nada pelo aplicativo de desktop, a não ser as musicas dos arquivos locais, ja tentei sair da conta, reinstalar mas nada resolve.

  • Visitor
  • Não consigo ouvir nada pelo aplicativo de desktop, a não ser as musicas dos arquivos locais, ja tentei sair da conta, reinstalar mas nada resolve.
  • Bittencourt
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Summer 2019 Update Breaks Keyboard Play/Pause/Skip

I have a Microsoft 3050 Wireless Keyboard which has media hotkeys at the top. Without any configuration, the Skip Fwd, Skip Back, and Play/Pause keys always controlled whatever player was currently playing on my system. However, I noticed after this ...

  • Gig Goer
  • I have a Microsoft 3050 Wireless Keyboard which has media hotkeys at the top. Without any configuration, the Skip Fwd, Skip Back, and Play/Pause keys always controlled whatever player was currently p...
  • badumtss
  • Composer
  • 1066 Views
  • 1 replies
  • 0 likes
  • keyboard
    Shortcut
  • 1066 Views
  • 1 replies
  • 0 likes

Removed all offline devices but still have access

I recently removed all my devices and changed my password on my spotify account, but I have still been able to access my account without logging again on both my desktop app and phone. I thought changing your password and removing all the approved de...

  • Visitor
  • I recently removed all my devices and changed my password on my spotify account, but I have still been able to access my account without logging again on both my desktop app and phone.    ...
  • badumtss
  • Composer
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Is there a way to play the next playlist in a folder when the current playlist is finished?

I assumed the next playlist in a my playlist flder would start when the current playlist was finished. That is not the case. Is there a way to automatically play the next playlist when the current playlist is finihed?

  • Visitor
  • I assumed the next playlist in a my playlist flder would start when the current playlist was finished. That is not the case.  Is there a way to automatically play the next playlist when the curr...
  • Arikabeth
  • Roadie
  • 409 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlist
  • 409 Views
  • 1 replies
  • 0 likes

Playlist All EMPTY

All the playlists in the Spotify program are empty on my Desktop application. I've tried at least 10 different playlists and none of them will play because it says it is empty. Just started today was working fine yesterday. Tried uninstalling and re-...

  • Casual Listener
  • All the playlists in the Spotify program are empty on my Desktop application.  I've tried at least 10 different playlists and none of them will play because it says it is empty.  Just start...
  • Billy-J
  • Spotify Star
  • 836 Views
  • 4 replies
  • 0 likes
  • 836 Views
  • 4 replies
  • 0 likes

Wrong Music File - "Because I Love" by Majority One

Hello. I am in Brazil and I run Spotify Free on Windows 10 and on Android 5.1.1 for Asus ZenFone.My issue is that I have discovered that the Song "Because I Love", by Majority One in the Album Rainbow Rockin' Chair actually plays a wrong audio file. ...

  • Visitor
  • Hello.   I am in Brazil and I run Spotify Free on Windows 10 and on Android 5.1.1 for Asus ZenFone. My issue is that I have discovered that the Song "Because I Love", by Majority One in the...
  • 393 Views
  • 0 replies
  • 1 likes
  • 393 Views
  • 0 replies
  • 1 likes

Playlist sort filter in Windows app ... like Android app

Plan: FreeCountry: 'mericaDevice: LG V20Operating System: Android 8My Question or Issue Would like to see the Windows app have a filter, like in Android, to sort playlists by name, recently played, recently added, etc f1v3h0l3

  • Newbie
  • Plan: Free Country: 'merica Device: LG V20 Operating System: Android 8 My Question or Issue   Would like to see the Windows app have a filter, like in Android, to sort playlists by name, r...
  • Narpas
  • Regular
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Private Playlist Followers

Hello! I turned my playlist private, but there were people following it prior to me turning it. It still says there are some people following it even after I turned it into a private playlist. Can they still see it even though I turned it on private?

  • Newbie
  • Hello!   I turned my playlist private, but there were people following it prior to me turning it. It still says there are some people following it even after I turned it into a priva...
  • user-removed
  • Not applicable
  • 2023 Views
  • 2 replies
  • 0 likes
  • 2023 Views
  • 2 replies
  • 0 likes

(artist radio) hide a previously favorited song

PlanfreeCountryusaDevicehp notebookOperating Systemwindows 10 My Question or IssueHi! I was listening to an artist (Dodie) radio and accidently clicked the "like song" button rather than clicking the "hide song" button. I noticed this a few minutes l...

  • Visitor
  • Plan free Country usa Device hp notebook Operating System windows 10   My Question or Issue Hi! I was listening to an artist (Dodie) radio and accidently clicked the "like song" button...
  • 251 Views
  • 0 replies
  • 0 likes
  • Artist Radio
    Favorite Songs
    like dislike buttons
  • 251 Views
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Solved!! Win 10 - can't play my Playlist.

I press play and just keeps skipping all music's from all Playlists (mine or others)I reinstalled the app and tryed the "host" archive solution and nothing happens. On the phone works perfectly. The **bleep** is happening? PlanPremiumCountryPortugalD...

  • Casual Listener
  • I press play and just keeps skipping all music's from all Playlists (mine or others) I reinstalled the app and tryed the "host" archive solution and nothing happens. On the phone works perfectly. Th...
  • TheMightyBullet
  • Casual Listener
  • 834 Views
  • 4 replies
  • 1 likes
  • 834 Views
  • 4 replies
  • 1 likes

Solved!! Spotify connect keeps disconnecting

PlanPremiumCountryDenmarkDeviceDesktop, Laptop and iphone 5sOperating SystemWindows 10, ios 12.3.1 My Question or IssueWhen playing from my desktop, Laptop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i...

  • Regular
  • Plan Premium Country Denmark Device Desktop, Laptop and iphone 5s Operating System Windows 10, ios 12.3.1   My Question or Issue When playing from my desktop, Laptop or IPhone, Spotify...
  • SteCoNi
  • Regular
  • 31431 Views
  • 7 replies
  • 1 likes
  • 31431 Views
  • 7 replies
  • 1 likes

After NVIDIA GPU Driver Update, Win7 Spotify App Crashes After Initial Login =

PlanPremiumCountryUSADeviceDell Precision M6800 w/NVIDIA Quadro K3100M Operating SystemWindows 7 Pro My Question or IssueAfter updating the display driver for my NVIDIA QUadro K3100M to version 389.08, the Spotify PC application crashes immediately u...

  • Casual Listener
  • Plan Premium Country USA Device Dell Precision M6800 w/NVIDIA Quadro K3100M  Operating System Windows 7 Pro   My Question or Issue After updating the display driver for my NVIDI...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Controlling iPhone queue from PC application no longer works...

PlanPremiumCountry USADevicePC + iPhone 6Operating SystemWindows 10 + iOS My Question or Issue For years now I have used Spotify at work, placing my phone on a dock speaker, and controlling all of the queue from my desktop PC.Today, that seems to no ...

  • Regular
  •   Plan Premium Country  USA Device PC + iPhone 6 Operating System Windows 10 + iOS   My Question or Issue   For years now I have used Spotify at work, placing my ...
  • Hexride
  • Regular
  • 525 Views
  • 3 replies
  • 1 likes
  • 525 Views
  • 3 replies
  • 1 likes

Superuser Contribution Search stops working

After several searches in a row, any subsequent search yields the last result that was displayed, already after the first symbol entered into the box. Only re-opening Spotify fixes the issue for a while.

  • Casual Listener
  • After several searches in a row, any subsequent search yields the last result that was displayed, already after the first symbol entered into the box. Only re-opening Spotify fixes the issue for a wh...
  • vienas1
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

"Spotify can't play this right now" Error after PC upgrade.

PlanPremiumCountryUSDeviceCustom PC,Operating SystemWin 10 64 My Question or IssueDid an upgrade to my PC. New MoBo and CPU. Since then, Spotify will not play any songs on any playlists. It keeps saying "Spotify can't play this right now ... etc"All ...

  • Newbie
  • Plan Premium Country US Device Custom PC, Operating System Win 10 64   My Question or Issue Did an upgrade to my PC. New MoBo and CPU. Since then, Spotify will not play any songs on an...
  • himanijain
  • Regular
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! A playlists are empty

PlanFreeCountryItalyDeviceAcer Aspire 3Operating SystemWindows 10 My Question or IssueGood morning. Since yesterday night i can't listen music in my app Spotify for desktop! I see all the playlist empty included top 50 Italy etc.. If I log from the b...

  • Casual Listener
  • Plan Free Country Italy Device Acer Aspire 3 Operating System Windows 10   My Question or Issue Good morning. Since yesterday night i can't listen music in my app Spotify for desktop! ...
  • 0l8haenz9g9ikyd
  • Casual Listener
  • 494 Views
  • 5 replies
  • 1 likes
  • 494 Views
  • 5 replies
  • 1 likes

Comentários sobre playlists All Out/Rewind the Sound

PlanoPremiumSistema operacionalWindows 10, Android 9.Minha pergunta ou problemaGostaria de sugerir a revisão das playlists "All Out (ano)", pois, na playlist All Out 00s (spotify:playlist:37i9dQZF1DX4o1oenSJRJd), por exemplo, tem alguma(s) música(s) ...

  • Visitor
  • Plano Premium Sistema operacional Windows 10, Android 9. Minha pergunta ou problema Gostaria de sugerir a revisão das playlists "All Out (ano)", pois, na playlist All Out 00s (spotify:playlist:3...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Local files don't have the cover

I put some local files in a playlist, but they have the cover of the previous song i listened...(desktop)

  • Newbie
  • I put some local files in a playlist, but they have the cover of the previous song i listened... (desktop)
  • badumtss
  • Composer
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Superuser Contribution History tab not present

Hello!I cannot seem to have access to my History of songs played (either on Desktop or on my mobile, Android).I searched various Help posts and they all indicate that it should be next to the Queue, but it is not there (see screenshot below).Is this ...

  • Casual Listener
  • Hello! I cannot seem to have access to my History of songs played (either on Desktop or on my mobile, Android). I searched various Help posts and they all indicate that it should be next to the Que...
  • pinkuotaku33333
  • Visitor
  • 1396 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 1396 Views
  • 2 replies
  • 0 likes

Dear Spotify, please increase the number of songs and albums in the NEW RELEASES column

How many songs or albums are released a week worldwide? Apparently it's something like 100,000. Yet I go to the New Releases column under Browse and there are only 100 entries in 25 lines over 4 columns. Just 100 new releases – out of 100,000 That's ...

  • Regular
  • How many songs or albums are released a week worldwide? Apparently it's something like 100,000.   Yet I go to the New Releases column under Browse and there are only 100 entries in 25 lines ov...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes