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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88665 Views

40 replies

68 likes

  • 88665 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

829889 Views

528 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

1135522989

Newbie

32157 Views

32 replies

7 likes

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  • 32 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3719 Views

0 replies

4 likes

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Weird connection issue

CountryUSADeviceHP notebookOperating SystemWindows 10 2004 My Question or IssueAfter the typical involuntary full version update of windows, my computer says it's not connected even though it is. I can browse, I can download, I can upload videos to Y...

Visitor

  Country USA Device HP notebook Operating System Windows 10 2004   My Question or Issue After the typical involuntary full version update of windows, my computer says it's not con...

448 Views

0 replies

0 likes

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Storage

Plan PremiumCountry UK Device Lenovo Laptop/iphone 5s Operating System Windows 10 My Question or Issue I for some reason decided to change the storage location for offline use while not really knowing how (stupid I know) Now the location that was use...

Visitor

Plan Premium Country UK   Device Lenovo Laptop/iphone 5s   Operating System Windows 10     My Question or Issue  I for some reason decided to change the storage loca...

453 Views

0 replies

0 likes

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Desktop app stops responding

PlanPremium Operating SystemWindows 10 PC My Question or IssueDownloaded the desktop app yesterday. Every time I open it I'm able to browse and listen to music for about 2 minutes, after which the app stops responding: I can't pause or play any song,...

Newbie

Plan Premium   Operating System Windows 10 PC   My Question or Issue Downloaded the desktop app yesterday. Every time I open it I'm able to browse  and listen to music for about...

603 Views

0 replies

0 likes

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Solved!!Superuser Contribution How can I remove unwanted greyed out songs in favorite songs list?

PlanPremiumCountryGermany DeviceWindows 10 Computer 64bitOperating SystemWindows 10 My Question or IssueHello,as you can see because of the screenshot, I can not remove any greyed out songs in my favorite songs list. These songs are added to the list...

Visitor

Plan Premium Country Germany   Device Windows 10 Computer 64bit Operating System Windows 10   My Question or Issue Hello, as you can see because of the screenshot, I can not rem...

user-removed

Not applicable

2064 Views

4 replies

0 likes

Desktop
Help
Windows
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Local files unable to find japanese titles anymore

The issue is with the search function of japanese language. It stopped working for me as. The files only show up now if any of the name or artist/album metadata contain english which they can be searched by but japanese language results in 0 results....

Casual Listener

The issue is with the search function of japanese language. It stopped working for me as. The files only show up now if any of the name or artist/album metadata contain english which they can be sear...

597 Views

0 replies

0 likes

bug
Japanese
local file
Search
  • 597 Views
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Superuser Contribution I can't see specific local files on Spotify

PlanFreeCountryBrazilDevicePCOperating SystemWindows 10 My Question or Issue Every other local file on my computer shows on Spotify, but for some reason only the files from this one specific album do not show, no matter what I do. (the album is "Walk...

Casual Listener

  Plan Free Country Brazil Device PC Operating System Windows 10   My Question or Issue  Every other local file on my computer shows on Spotify, but for some reason only the...

rinjyu

Casual Listener

1344 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't play Dan Carlin's Hardcore History podcast

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8, and 2 different PCs on different locationsOperating SystemWin10 My Question or IssueFor the last week, every time I've tried listening to Dan Carlin's Hardcore History podcast, it just won't start play...

Regular

Plan Premium Country Norway Device Samsung Galaxy S8, and 2 different PCs on different locations Operating System Win10   My Question or Issue For the last week, every time I've tried ...

6charliebrownsp

Visitor

4276 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify siempre tiene algún problema y no funciona.

PlanFreeCountrySpainOperating System Windows 10 My Question or IssueCuando enciendo Spotify pueden ocurrir varias cosas:1) Funciona correctamente pero no puedo buscar nada.2) Tarda más de 20 minutos en empezar a funcionar, algunas opciones como la bú...

Newbie

  Plan Free Country Spain Operating System  Windows 10   My Question or Issue Cuando enciendo Spotify pueden ocurrir varias cosas: 1) Funciona correctamente pero no puedo bus...

1219 Views

0 replies

2 likes

Prob
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Superuser Contribution spotify doesnt work on my PC

PlanpremiumCountryGREECEDevicePCOperating SystemWindows 10 My Question or IssueSPOTIFY STARTS, BUT DOES NOT PLAY MUSIC. JUST SKIP TO NEXT AND NEXT AND NEXT SONG. PLAYS ONLY THROUGH WEB NOT FROM THE INSTALLED PROGRAMM,I UNINSTALLED IT AND RE INSTALL, ...

Visitor

Plan premium Country GREECE Device PC Operating System Windows 10   My Question or Issue SPOTIFY STARTS, BUT DOES NOT PLAY MUSIC. JUST SKIP TO NEXT AND NEXT AND NEXT SONG. PLAYS ONLY T...

Ivan

Spotify Legend

441 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Lyric button

Do not display microphone button in the bottom-right.  

Visitor

Do not display microphone button in the bottom-right.    

420 Views

0 replies

1 likes

  • 420 Views
  • 0 replies
  • 1 likes

Solved!! Local Files don't refresh

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multiple times (some gray) or isn't able to play them (e...

Regular

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multi...

D3adbolt

Newbie

3644 Views

3 replies

0 likes

Windows
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Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryUKDeviceWindows PCOperating SystemWindows 10 My Question or IssueI keep getting the message in the title appear on my spotify, it happens when i try and play any song from any playlist, it skips through the whole thing and then disp...

Visitor

Plan Premium Country UK Device Windows PC Operating System Windows 10   My Question or Issue I keep getting the message in the title appear on my spotify, it happens when i try and pla...

1262191564

Newbie

560 Views

2 replies

1 likes

  • 560 Views
  • 2 replies
  • 1 likes

Can't resume playback after some time

Plan:PremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux(Chrome Version 83.0.4103.116 (Official Build)) My Question or IssueAfter a while of playback being paused, for periods as short as 1 hour, I can't resume playback and I get the foll...

Casual Listener

Plan: Premium Country Chile Device HP Probook Operating System Fedora Linux(Chrome Version 83.0.4103.116 (Official Build))   My Question or Issue After a while of playback being paused...

353 Views

0 replies

0 likes

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Superuser Contribution Unable to play Artist Radio

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another one' PlanPremiumCountryUSADeviceandroid, web Opera...

Music Fan

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another...

Krause

Visitor

2050 Views

4 replies

2 likes

  • 2050 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution New user. Can't seem to get going with Spotify. Totally confused

PlanFreeCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueNew User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls through a playlist without playing. Haven't got a clue why or what to do as this is ...

Casual Listener

Plan Free Country UK Device Desktop Operating System Windows 10   My Question or Issue New User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls thr...

TheRave

Casual Listener

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Liked songs not appearing as liked in the Album they come from

PremiumWindows 10 (may apply to other platforms) Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when I access the album via the artists' page. If I play a track f...

Roadie

Premium Windows 10 (may apply to other platforms)   Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when...

MarkWilliams123

Roadie

987 Views

5 replies

0 likes

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  • 5 replies
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Solved!! No album display

PlanFreeCountry DeviceAcer Aspire (2019)Operating SystemWindows 10 My Question or Issuehey guys i don't know if this has already been addressed but, i recently created a few playlists with all the artists i want. the playlist below is the first of th...

Casual Listener

  Plan Free Country   Device Acer Aspire (2019) Operating System Windows 10   My Question or Issue hey guys i don't know if this has already been addressed but, i recently c...

CollinD72

Casual Listener

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Desktop won't resume playback after a period of inactivity

PlanPremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux 31BrowserChrome 83.0.4103.116 (Official Build) My Question or IssueAfter a while of inactivity on the desktop player, generally 12 hours (sometime less),I can't resume the playback. ...

Casual Listener

Plan Premium Country Chile Device HP Probook Operating System Fedora Linux 31 Browser Chrome 83.0.4103.116 (Official Build)  My Question or Issue After a while of inactivity on t...

213 Views

0 replies

0 likes

Desktop
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Superuser Contribution Cant play any music on spotify for windows

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or Issue Im not able to play any music on spotify for windows. If i start a playlist in will skip form all the music without playing anything. If I click an individual song i...

Casual Listener

Plan Premium Country New Zealand Device PC Operating System Windows 10   My Question or Issue   Im not able to play any music on spotify for windows. If i start a playlist in wil...

redsd

Music Fan

787 Views

5 replies

1 likes

  • 787 Views
  • 5 replies
  • 1 likes

Local files greyed out and some not appearing

PlanFreeCountryHong KongDevicePCOperating SystemWindows 7 My Question or IssueThe story begins when I downloaded some new songs and added to my local file, but Spotify isn't showing those newly added songs.And so I followed this "solution"https://com...

Regular

Plan Free Country Hong Kong Device PC Operating System Windows 7   My Question or Issue The story begins when I downloaded some new songs and added to my local file, but Spotify is...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes