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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83407 Views

40 replies

68 likes

  • 83407 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790870 Views

503 replies

64 likes

  • 790870 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22681 Views

24 replies

7 likes

  • 22681 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3021 Views

0 replies

4 likes

  • 3021 Views
  • 0 replies
  • 4 likes

Local files play fine on mobile but NOT on desktop

I managed to search for local files and add them to playlists on my desktop (Windows 10, app), but they are not playing. They don't show any error message, it's just stuck at 0:00. However, after downloading them on my mobile app (iPhone SE), they pl...

Casual Listener

I managed to search for local files and add them to playlists on my desktop (Windows 10, app), but they are not playing. They don't show any error message, it's just stuck at 0:00. However, after dow...

348 Views

0 replies

0 likes

  • 348 Views
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"a brief message from our sponsors" stops the playlist and nothing happens

PlanFreeCountryGermanyDeviceThoshiba NotebookOperating SystemWindows 10 My Question or Issue Hello, I always have the same problem, after clean installation, after new account... When in the left lower corner "a brief message from our sponsors" appea...

Visitor

  Plan Free Country Germany Device Thoshiba Notebook Operating System Windows 10   My Question or Issue   Hello, I always have the same problem, after clean installation, a...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
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Recently Played List

PlanFamily Premium CountryU.S.A. DeviceDesktop PC and Android Mobile Device Operating System(Windows 10, Android Oreo) My Question or IssueThe "Recently Played" list on the Home screen has not updated for over half a year. There was a thread opened f...

Visitor

Plan Family Premium   Country U.S.A.   Device Desktop PC and Android Mobile Device   Operating System (Windows 10, Android Oreo)   My Question or Issue The "Rece...

417 Views

0 replies

3 likes

  • 417 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Spotify skips all songs immediately after I connected my Scarlett 2i2

PlanPremiumCountryNorwayDeviceDesktopOperating SystemWindows 10, latest version My Question or IssueI've tried everything. YouTube and stuff works perfectly.Reinstalling SpotifyClearing Spotify cacheUpdating JavaRestarting my computerUpdate drivers (...

Regular

Plan Premium Country Norway Device Desktop Operating System Windows 10, latest version   My Question or Issue I've tried everything. YouTube and stuff works perfectly. Reinstalling S...

HagenVonMerak

Casual Listener

4228 Views

7 replies

0 likes

all
Desktop
immediately
skips
songs
Windows 10
  • 4228 Views
  • 7 replies
  • 0 likes

Optimize Spotify's app load times

The Spotify app for Windows (both Microsoft Store and its downloadable counterpart) are extremely slow when starting up, and navigation inside the app is also hindered by slow results for searches and a long load for albums and playlists. I would be ...

Casual Listener

The Spotify app for Windows (both Microsoft Store and its downloadable counterpart) are extremely slow when starting up, and navigation inside the app is also hindered by slow results for searches an...

bristolash91

Casual Listener

676 Views

1 replies

3 likes

Desktop
Other
  • 676 Views
  • 1 replies
  • 3 likes

Desktop App Issues

1-) When I press the album cover to see where I'm listening to the song, it directs me to the default order of the playlist (which is nonsense). 2-) When I used the search bar in my playlist before, it would perceive it as a filter, and when I starte...

Visitor

1-) When I press the album cover to see where I'm listening to the song, it directs me to the default order of the playlist (which is nonsense).     2-) When I used the sear...

562 Views

0 replies

1 likes

Desktop
Playlists
  • 562 Views
  • 0 replies
  • 1 likes

Some Available Tracks Won't Play (Emmit Fenn)

Some songs, specifically by the artist Emmit Fenn stopped playing on my phone. I also check the online app and they also do not play there. They show as available but just stopped playing last week sometime. I have installed and reinstalled the app. ...

Visitor

Some songs, specifically by the artist Emmit Fenn stopped playing on my phone. I also check the online app and they also do not play there. They show as available but just stopped playing last week s...

OneByBoo

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify pause my song each 10/20 sec for no reasons

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Is there any way to disable podcasts entirely?

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 My Question or IssueFrom the searches I've done, there doesn't seem to be a way to prevent evil garbage like Ben Shapiro from being recommended to me. Is there a way to disable pod...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 7   My Question or Issue From the searches I've done, there doesn't seem to be a way to prevent evil garbage ...

OneByBoo

Roadie

846 Views

1 replies

7 likes

  • 846 Views
  • 1 replies
  • 7 likes

How to access the SPOTIFY Artist & Song Title data from another application ?

I was wondering if it is possible, while listening to a track on SPOTIFY, to access the Artist & Song Title info of the track currently played as it is displayed at the bottom-left corner of the SPOTIFY window (horizontal scrolling) from another appl...

Casual Listener

I was wondering if it is possible, while listening to a track on SPOTIFY, to access the Artist & Song Title info of the track currently played as it is displayed at the bottom-left corner of the ...

OneByBoo

Roadie

1438 Views

3 replies

0 likes

  • 1438 Views
  • 3 replies
  • 0 likes

Local files not displaying

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumDeviceASUS Q537FDOperating SystemWindows 10 My Question or IssueSo I'm trying to add new songs to my local files that I a...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Device ASUS Q537FD Operating System Windows 10   My Qu...

MichaelJerzak

Composer

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution having issues with BOA bank fraud?

anyone else reported this issue? Apparently Bank of America is being used as the front. The address in the link is a little off-kilter though.

Gig Goer

anyone else reported this issue?  Apparently Bank of America is being used as the front.  The address in the link is a little off-kilter though.

Mario

Spotify Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

jump to /letter/

guys, I assigned to Spotify bec. it seemed to be a good music streaming service. good content, good usability. goos music -> "smile"Then: U**bleep**edMEup - the standard behavior of any (each and any) file browser has been removed from your service. ...

Newbie

guys,  I assigned to Spotify bec. it seemed to be a good music streaming service. good content, good usability. goos music ->  "smile" Then: U**bleep**edMEup - the standard behavior ...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Spotify desktop app opens web page on startup

PlanPremiumOperating SystemWindows 10 1909Spotify version1.1.35.458.g891674f3My Question or IssueSpotify desktop app sometimes automatically opens https://www.spotify.com/ee/ on startup. How to prevent this from happening?

Visitor

Plan Premium Operating System Windows 10 1909 Spotify version 1.1.35.458.g891674f3 My Question or Issue Spotify desktop app sometimes automatically opens https://www.spotify.com...

OneByBoo

Roadie

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution First 30 seconds of each track gets skipped when any list is played

PlanPremiumCountryUKDevice & OSWindows 10 PCMy Question or IssueAs stated in the title, as of this morning, any time I play music, Spotify automatically skips the first 30 seconds of the next track and appears to try and crossfade both tracks (despit...

Newbie

Plan Premium Country UK Device & OS Windows 10 PC My Question or Issue As stated in the title, as of this morning, any time I play music, Spotify automatically skips the first 30 seconds o...

Ivan

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Timer Resolution

Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery hog. Running 'powercfg.exe /energy' yields this in th...

Casual Listener

Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery ho...

Astrion

Casual Listener

1783 Views

2 replies

2 likes

  • 1783 Views
  • 2 replies
  • 2 likes

Superuser Contribution Buying PayPal Gift Cards for friends in another country

I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

Visitor

I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money? Plan Free/Premium Countr...

Ivan

Spotify Legend

1481 Views

1 replies

0 likes

gift
paypal
  • 1481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my computer ( even on second system )

PlanPremium ( Family )Operating SystemWindows 10My Question or IssueMy desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then moves to the next one, going through whole playlist/album wi...

Visitor

Plan Premium ( Family ) Operating System Windows 10 My Question or Issue My desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then...

Ivan

Spotify Legend

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Lost Features, no friend tab, etc.

Since a few days i lost a few features which i would like to have back.PlanPremiumCountryAustriaDeviceLenovo LaptopOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look....

Roadie

Since a few days i lost a few features which i would like to have back. Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 10 My Question or Issue My Desktop Version...

user-removed

Not applicable

72244 Views

344 replies

120 likes

Desktop
Friend Activity
Windows 10
  • 72244 Views
  • 344 replies
  • 120 likes

Local File Songs Lagging on Phone

PlanPremiumCountry Australia DeviceHuawei Operating SystemAndroid Oreo My Question or IssueLocal Files horribly stuttering; didnt happen before recent updates.

Visitor

  Plan Premium Country Australia   Device Huawei  Operating System Android Oreo   My Question or Issue Local Files horribly stuttering; didnt happen before recent ...

MichaelJerzak

Composer

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes