Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1946 Views

0 replies

2 likes

  • 1946 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148955 Views

83 replies

27 likes

  • 148955 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

135296 Views

294 replies

22 likes

  • 135296 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11231 Views

1 replies

6 likes

  • 11231 Views
  • 1 replies
  • 6 likes

Solved!! Specific device not recognized

PlanPremiumCountryIsraelDeviceThinkPad laptopOperating SystemWindows 10 My Question or IssueI have Spotify installed on my home computer, my phone, my iPad and my work laptop.The home computer, phone, and iPad all work great and I can control any dev...

Casual Listener

Plan Premium Country Israel Device ThinkPad laptop Operating System Windows 10   My Question or Issue I have Spotify installed on my home computer, my phone, my iPad and my work laptop...

TomerS

Casual Listener

843 Views

2 replies

0 likes

  • 843 Views
  • 2 replies
  • 0 likes

Superuser Contribution Will not play local files

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Regular

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Ivan

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Issue to remove My playlists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceLaptop Dell InspironOperating SystemWindows 10 My Question or IssueI couldn't remove My playlists.

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Laptop Dell Inspiron Operating Syste...

Noguri

Roadie

1015 Views

8 replies

0 likes

  • 1015 Views
  • 8 replies
  • 0 likes

Stop Win10 and Tesla from synching with each other

I am a new user, Premium Plan, in the United StatesTwo devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my car, when I go to my office, I have to change playlists (Because it au...

Visitor

I am a new user, Premium Plan, in the United States Two devices - a Win10 desktop in my office, and a Tesla.   I have an "Office" playlist and some "Car" playlists.  If I listen in my ca...

309 Views

0 replies

0 likes

Help
  • 309 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Lost Features, no friend tab, etc.

Since a few days i lost a few features which i would like to have back.PlanPremiumCountryAustriaDeviceLenovo LaptopOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look....

Roadie

Since a few days i lost a few features which i would like to have back. Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 10 My Question or Issue My Desktop Version...

user-removed

Not applicable

65114 Views

344 replies

120 likes

Desktop
Friend Activity
Windows 10
  • 65114 Views
  • 344 replies
  • 120 likes

White Noise on Surface Pro 7 Windows 10 using Spotify desktop app

PlanFamilyCountryUSA Device(Surface Pro 7)Operating System(Windows 10.) I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major bug is with Spotify desktop App. Almost every time I use it then after a period o...

Visitor

Plan Family Country USA   Device (Surface Pro 7) Operating System (Windows 10.)   I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major ...

ForceRunner

Regular

975 Views

2 replies

0 likes

  • 975 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify windows application shows local music files without my consent (privacy issue!)

Today I activated my Spotify Premium again (I was premium user in the past). Today I downloaded and installed Spotify Windows application for my PC, Windows 10. When I started playing music I noticed under section 'Songs' a song by a singer who's mus...

Casual Listener

Today I activated my Spotify Premium again (I was premium user in the past). Today I downloaded and installed Spotify Windows application for my PC, Windows 10. When I started playing music I noticed...

user-removed

Not applicable

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

Spotify not scrobbling Album Artists on Local Files songs correctly

Operating SystemWindows 10 My Question or IssueI think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I try to scrobble a Local Files song from my playlist, e.g: "I MIS...

Visitor

Operating System Windows 10   My Question or Issue I think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I ...

1014 Views

0 replies

2 likes

album artist
album artists
scrobble
scrobbles
scrobbling
tag
Tags
  • 1014 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify Freezes on startup

PlanPremiumCountryUSDeviceDell WorkstationOperating SystemWindows 10 Pro with latest updates My Question or IssueAfter the latest Spotify update, I can no longer launch Spotify. It immediately freezes (with the window turning black) after a few secon...

Casual Listener

Plan Premium Country US Device Dell Workstation Operating System Windows 10 Pro with latest updates   My Question or Issue After the latest Spotify update, I can no longer launch Spoti...

mackhax0r

Casual Listener

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Spotify No Longer Working

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...

Casual Listener

Plan Free Country United States Device Chromebook Operating System Dell   My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...

Emilia_8

Community Legend

985 Views

3 replies

1 likes

  • 985 Views
  • 3 replies
  • 1 likes

Songs won't play and they continuously skip

PlanPremiumCountryU.S.DeviceDell XPS DesktopOperating SystemWindows 10My Question or IssueSpotify won't produce any sound, and when I try to play something, It immediately skips to the next song up and so on.

Casual Listener

Plan Premium Country U.S. Device Dell XPS Desktop Operating System Windows 10 My Question or Issue Spotify won't produce any sound, and when I try to play something, It immediately skips to ...

drummerboy21

Casual Listener

794 Views

4 replies

1 likes

  • 794 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Better options

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI was wondering if they're going to add subtitles to songs. I'd really love that and am thinking about going for example to apple music (they have subtitles to nearly every so...

Newbie

Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I was wondering if they're going to add subtitles to songs. I'd really love that and am thinking ab...

Ivan

Spotify Legend

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t be opened on windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 10) My Question or IssueWhen I want to open the Spotify App from the store, it won’t open me the normal user interface. But in the taskmanager I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 10)   My Question or Issue When I want to open the Spotify App fro...

Ivan

Spotify Legend

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bring back the option to report explicit content

Plan: FamilyCountry: USADevice: PCOperating System: Windows 10 My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when those songs aren't marked "Explicit." There used to be an option to report...

Regular

Plan: Family Country: USA Device: PC Operating System: Windows 10   My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when tho...

NachoCriez

Visitor

3423 Views

15 replies

23 likes

  • 3423 Views
  • 15 replies
  • 23 likes

Superuser Contribution Computer crashes when spotify is opened

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I tried reinstalling spotify and installing the pc versio...

Casual Listener

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I trie...

Elena

Moderator

2210 Views

4 replies

0 likes

  • 2210 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Comedy] Genre/Mood Page is Just the Podcast Page...

Despite Spotify Mobile (both Andriod & iOS) listing a few popular podcasts, new album releases and a "radio" button...Spotify Desktop simply lists NOTHING BUT podcasts. In fact it's the exact same page as the Browse>Podcasts>Comedy page. What gives.....

Newbie

Despite Spotify Mobile (both Andriod & iOS) listing a few popular podcasts, new album releases and a "radio" button...Spotify Desktop simply lists NOTHING BUT podcasts. In fact it's the exact sam...

kyopoboy

Newbie

569 Views

2 replies

1 likes

  • 569 Views
  • 2 replies
  • 1 likes

Superuser Contribution Settings are different for main account

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueSince the recent Spotify update for mobile, on my laptop my display is acting like it's a tablet. I can't sort playlists by artist, date added, title, etc....

Visitor

Plan Premium Country United States Device Asus Laptop Operating System Windows 10   My Question or Issue Since the recent Spotify update for mobile, on my laptop my display is acting l...

Mario

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Diasable Media keys

I like to watch Netflix and listening to Spotify while playing games. If i try to use the "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my media keys. Is there a way to do that?

Visitor

I like to watch Netflix and listening to Spotify while playing games. If i try to use the  "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my medi...

849 Views

0 replies

0 likes

media keys
  • 849 Views
  • 0 replies
  • 0 likes

Superuser Contribution No Songs on First Time Launch After Windows 10 Startup

PlanPremiumCountryIndonesiaDeviceHP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD)Operating SystemWindows 10 Pro (64 Bit) My Question or IssueFirst time launch desktop Spotify app got an issue where no songs on the list wherever I click (playlist, songs,...

Visitor

Plan Premium Country Indonesia Device HP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD) Operating System Windows 10 Pro (64 Bit)   My Question or Issue First time launch desktop Spotify ap...

Mario

Spotify Legend

772 Views

1 replies

0 likes

no songs
  • 772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezes my computer when i use google or social medias

Greetings to all, a few days ago i discovered a problem that got me nervous, when i play spotify in my computer and i use google to visit any social media or whatever, my computer freezes with the music and after a few seconds it restarts... i dont t...

Casual Listener

Greetings to all, a few days ago i discovered a problem that got me nervous, when i play spotify in my computer and i use google to visit any social media or whatever, my computer freezes with the mu...

agustinz98

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes