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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139227 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139227 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54948 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54948 Views
  • 0 replies
  • 33 likes

Spotify is so laggy and unresponsive

PlanPremiumCountryUnited StatesDeviceAlienware DesktopOperating SystemWindows 10 For the past week my spotify has been unresponsive. When I try to play a song it take a whole mintute for it to do it, then if I try to stop it, it does the same. I can ...

  • Newbie
  • Plan Premium Country United States Device Alienware Desktop Operating System Windows 10   For the past week my spotify has been unresponsive. When I try to play a song it take a whole m...
  • Fihpo
  • Visitor
  • 522 Views
  • 2 replies
  • 1 likes
  • 522 Views
  • 2 replies
  • 1 likes

Spotify is stuck in Offline Mode

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Issue I just got back from a week or so break from my computer, and I come back on and wanted to listen to music. I soon find that it says it's stuck in offline mode. Offline Mode i...

  • Visitor
  •   Plan Premium Country United States Device PC Operating System Windows 10   My Issue   I just got back from a week or so break from my computer, and I come back on and wan...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

Spotify won't play music (Spotify can't play this song right now...)

PlanPremiumCountryGermanyDeviceDesktop ComputerOperating SystemWindows 7 My Question or IssueHey guys, I'm currently facing the issue of Spotify suddenly deciding to not play any songs anymore. This however only applies to the desktop app, since the ...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Computer Operating System Windows 7   My Question or Issue Hey guys,   I'm currently facing the issue of Spotify suddenly deciding to...
  • SirePepega
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

An issue with updating playlist description

Hello.I have problem with updating description.I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before updating.Could You look on this issue please and fix It...

  • Roadie
  • Hello. I have problem with updating description. I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before ...
  • 261 Views
  • 0 replies
  • 0 likes
  • Description
    Playlist
  • 261 Views
  • 0 replies
  • 0 likes

Weird Disk Issue

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although it claims it's using 100%), but when I close Spotify, it will use much more...

  • Casual Listener
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Sometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Daily mix disappeared

FreeUSA Dell XPS 15Windows 10 My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an issue of not having it, it just disappeared for some reason. I was listening to it ...

  • Casual Listener
  •   Free USA   Dell XPS 15 Windows 10   My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an is...
  • trentreborn
  • Regular
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Error 112

Good morning, i've recently installed spotify on my computer and i get error 112 which doesn't let me to log in nor access the main spotify webpage. What should I do?

  • Visitor
  • Good morning, i've recently installed spotify on my computer and i get error 112 which doesn't let me to log in nor access the main spotify webpage. What should I do?   
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Bug: sorting in desktop client inconsistent

In playlists, all sorting is done including prefixes like 'The' and 'A'. So e.g. The Rolling Stones is sorted under 'T'. In "your library" sorting ignores these prefixes. So, The Rolling Stones is sorted under 'R'. This is inconsistent and very confu...

  • Casual Listener
  • In playlists, all sorting is done including prefixes like 'The' and 'A'. So e.g. The Rolling Stones is sorted under 'T'.   In "your library" sorting ignores these prefixes. So, The Rolling Sto...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Spotify no longer opening on Windows 10 and cannot uninstall it either

Spotify no longer opens on my PC-Win10 (nothing happens when I click on the icon).Cannot uninstall it from my PC either to reinstall a newer version (nothing happens when I click on the icon).My Spotify account works fine still on my iPhone however. ...

  • Visitor
  • Spotify no longer opens on my PC-Win10 (nothing happens when I click on the icon). Cannot uninstall it from my PC either to reinstall a newer version (nothing happens when I click on the icon)....
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

SPOTIFY NON RIPRODUCE NESSUN BRANO

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente. Ho già provato a reistallare il programma diverse volte. Succede su tutti i brani anche quelli delle mie playlist che ho sempre...

  • Newbie
  • Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente.   Ho già provato a reistallare il programma diverse volte. Succede su...
  • elisab3tta
  • Visitor
  • 915 Views
  • 1 replies
  • 5 likes
  • 915 Views
  • 1 replies
  • 5 likes

[All Platforms] Release Radar shows artists you dont follow

PlanPremiumCountryCanadaDeviceiPhone8Operating SystemWindows10 My Question or IssueMy Release Radar this week has content from an artist that I am not following. This artist has the exact same name as one of the arists that I do follow but it is not ...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone8 Operating System Windows10   My Question or Issue My Release Radar this week has content from an artist that I am not following. This artist ...
  • 487 Views
  • 0 replies
  • 6 likes
  • All devices
    All Platforms
    Release Radar
  • 487 Views
  • 0 replies
  • 6 likes

no songs appear or play on PC spotify

PlanFreeCountryBrazilDevicewindows PCOperating Systemwindows 10 My Question or IssueLately, I'm having a terrible problem with the spotify PC app, just all the songs are gone, all the playlists I access are empty. The strange thing is that when I ent...

  • Visitor
  • Plan Free Country Brazil Device windows PC Operating System windows 10   My Question or Issue Lately, I'm having a terrible problem with the spotify PC app, just all the songs are gone...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Spotify doesn't load anything at all

PlanPremiumCountryUSADeviceAcer Nitro V Gaming LaptopOperating SystemWindows 10 My Question or IssueSo yesterday I was going through files to decided what to delete, as I has way too much on my harddrive. I ran some of them to see what they were, and...

  • Casual Listener
  • Plan Premium Country USA Device Acer Nitro V Gaming Laptop Operating System Windows 10   My Question or Issue So yesterday I was going through files to decided what to delete, as I has...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Error while liking track

DeviceDesktop, Mobile phone and TabletCountryThe NetherlandsOperating SystemWindows 10, IOS12(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, i am using spotify premium in the Netherlands on both Windows 10 desktop and Ios 12. When i u...

  • Visitor
  • Device Desktop, Mobile phone and Tablet Country The Netherlands Operating System Windows 10, IOS12 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, i am using sp...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

"Spotify can't play this right now. if you have the file on your computer you can import it" Error

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 (1903) with latest patches My Question or IssueI recently received my Burson Audio Playmate DAC/Headamp. And i've encountered a very strange issue with Spotify.After i reboot, and start Spoti...

  • Casual Listener
  • Plan Premium Country Norway Device PC Operating System Windows 10 (1903) with latest patches   My Question or Issue I recently received my Burson Audio Playmate DAC/Headamp. And i've e...
  • Gelanin
  • Casual Listener
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes

Spotify won't play over bluetooth

PlanPremiumCountryUKDeviceLenovo ideapad 310Operating SystemWindows 10 My Question or IssueRecently, whenever I connect my laptop to a bluetooth device ie. speaker or headphones, audio coming from spotify will play out of my laptop speaker rather tha...

  • Newbie
  • Plan Premium Country UK Device Lenovo ideapad 310 Operating System Windows 10   My Question or Issue Recently, whenever I connect my laptop to a bluetooth device ie. speaker or headpho...
  • 446 Views
  • 0 replies
  • 1 likes
  • Bluetooth problems
    Windows 10
  • 446 Views
  • 0 replies
  • 1 likes

Solved!! Spotify wont play an album on desktop but will in browser

So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt want to play at all even though it can see all the ...

  • Casual Listener
  • So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt ...
  • Cpt-Hawkeye
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

It's Not The Year 2009 Anymore Please Come Out With A 64 Bit Version

Premium / Family PlanCountryUnited States of America DeviceHP Pro Book with a i5 processor and 8 GB of RAM (soon to add up to 32 GB)Operating SystemWindows 10 Pro 64 Bit Version 1803 Internet Connection Verizon Fios Gigibit with Self Organized WiFi N...

  • Regular
  •   Premium / Family Plan Country United States of America  Device HP Pro Book with a i5 processor and 8 GB of RAM (soon to add up to 32 GB) Operating System Windows 10 Pro 64 Bit&nbsp...
  • Rene_CGN
  • Visitor
  • 460 Views
  • 1 replies
  • 9 likes
  • 460 Views
  • 1 replies
  • 9 likes

Need to reinstall app to update playlists

PlanPremiumCountryRomaniaDeviceWindows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)]Operating SystemWindows 10 Version 1809 My Question or IssueBasically in the PC app, from time to time, playlists "freeze". If i add or remove songs from oth...

  • Regular
  • Plan Premium Country Romania Device Windows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)] Operating System Windows 10 Version 1809   My Question or Issue Basically in the PC a...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Trouble with my Cortana

I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn my laptop off then the day after that, when i ask C...

  • Casual Listener
  • I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn ...
  • Rene01
  • Community Legend
  • 1690 Views
  • 9 replies
  • 0 likes
  • 1690 Views
  • 9 replies
  • 0 likes