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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84453 Views

40 replies

68 likes

  • 84453 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800244 Views

505 replies

64 likes

  • 800244 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25000 Views

26 replies

7 likes

  • 25000 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3125 Views

0 replies

4 likes

  • 3125 Views
  • 0 replies
  • 4 likes

Timer Resolution

Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery hog. Running 'powercfg.exe /energy' yields this in th...

Casual Listener

Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery ho...

Astrion

Casual Listener

1794 Views

2 replies

2 likes

  • 1794 Views
  • 2 replies
  • 2 likes

Superuser Contribution Buying PayPal Gift Cards for friends in another country

I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

Visitor

I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money? Plan Free/Premium Countr...

Ivan

Spotify Legend

1490 Views

1 replies

0 likes

gift
paypal
  • 1490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my computer ( even on second system )

PlanPremium ( Family )Operating SystemWindows 10My Question or IssueMy desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then moves to the next one, going through whole playlist/album wi...

Visitor

Plan Premium ( Family ) Operating System Windows 10 My Question or Issue My desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then...

Ivan

Spotify Legend

896 Views

2 replies

0 likes

  • 896 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Lost Features, no friend tab, etc.

Since a few days i lost a few features which i would like to have back.PlanPremiumCountryAustriaDeviceLenovo LaptopOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look....

Roadie

Since a few days i lost a few features which i would like to have back. Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 10 My Question or Issue My Desktop Version...

user-removed

Not applicable

72590 Views

344 replies

120 likes

Desktop
Friend Activity
Windows 10
  • 72590 Views
  • 344 replies
  • 120 likes

Local File Songs Lagging on Phone

PlanPremiumCountry Australia DeviceHuawei Operating SystemAndroid Oreo My Question or IssueLocal Files horribly stuttering; didnt happen before recent updates.

Visitor

  Plan Premium Country Australia   Device Huawei  Operating System Android Oreo   My Question or Issue Local Files horribly stuttering; didnt happen before recent ...

MichaelJerzak

Composer

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Absturz bei Werbung

PlanFreeCountryGermanyDeviceDesktopOperating SystemWin 10 My Question or IssueDeutsch:Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die App einen rauschenden Bildschirm zeigt. Nach der Werbung hört man dann nichts...

Visitor

Plan Free Country Germany Device Desktop Operating System Win 10   My Question or Issue Deutsch: Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die...

792 Views

0 replies

0 likes

  • 792 Views
  • 0 replies
  • 0 likes

Superuser Contribution Offline mode

Plan premiumCountry UK DeviceLINUX 14USOperating SystemWindows 10 My Question or Issue So i was looking through the settings for the app but i cant find anywhere "offline mode." Its simple to enable on the Android app but i cant find it anywhere on h...

Visitor

  Plan premium Country UK   Device LINUX 14US Operating System Windows 10   My Question or Issue   So i was looking through the settings for the app but i cant find any...

Mario

Spotify Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

High CPU (Win10 desktop and app)

PlanPremiumCountryUSDevice infoWindows 10 1803, GTX 980 430.86, FX4100Version (current)1.1.10.540.gfcf0430fI uninstalled and reinstalled both desktop and app several times My Question or Issue A few days ago, Spotify decided to start locking my CPU a...

Visitor

Plan Premium Country US Device info Windows 10 1803, GTX 980 430.86, FX4100 Version (current) 1.1.10.540.gfcf0430f I uninstalled and reinstalled both desktop and app several times   My...

user-removed

Not applicable

8770 Views

14 replies

6 likes

  • 8770 Views
  • 14 replies
  • 6 likes

Marking songs as "Don't like" isn't synced between Windows and Android

PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...

Casual Listener

Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10)   My Question or Issue In Spotify's Discover Weekly pla...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Superuser Contribution Queued songs are deleted when adding a song to queue during an advertisement

PlanFreeCountry DeviceDesktop PC, Windows standalone app (not Windows App Store)Operating SystemWindows 10 My Question or Issue Hi! If I add a song to the queue during a commercial when I already have songs queued, it deletes the queue and only keeps...

Casual Listener

Plan Free Country   Device Desktop PC, Windows standalone app (not Windows App Store) Operating System Windows 10   My Question or Issue   Hi! If I add a song to the queue d...

dduck

Regular

1216 Views

3 replies

2 likes

  • 1216 Views
  • 3 replies
  • 2 likes

Spotify starts with Windows, even when disabled and it's really pissing me off

PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...

Casual Listener

Plan Premium Country USA Device Windows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD) Operating System Windows 10   My Question or Issue   Ever since I first dow...

leslieav

Visitor

2198 Views

5 replies

5 likes

angry
bug
bugged
not working
settings
  • 2198 Views
  • 5 replies
  • 5 likes

Sync issues with Windows 10 application while playing on Amazon Alexa

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year where frequently Spotify Connect won't fully sync it's current state to the application o...

Visitor

Plan Premium Country USA   Device Windows PC Operating System Windows 10   My Question or Issue   I have had an ongoing issue for many months now, perhaps as long as a year...

533 Views

0 replies

0 likes

Spotify Connect Desktop
Sync issue
  • 533 Views
  • 0 replies
  • 0 likes

[Language]Translation on TC (Traditional Chinese) version

PlanPremiumCountryTW/HKDeviceNotebook Operating SystemWindows 10 v1909My Question or IssueIn some case , the Traditional Chinese version on Windows is not fully translated, which mixed with some English phrase and simplified chinese. Like search bar ...

Visitor

Plan Premium Country TW/HK Device Notebook  Operating System Windows 10 v1909 My Question or Issue In some case , the Traditional Chinese version on Windows is no...

599 Views

0 replies

6 likes

  • 599 Views
  • 0 replies
  • 6 likes

Spotify stops playing when theres an upcoming commercial ( PC )

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10Question or Issuehey there,i was starting a playlist for myself. i have another playlist that im browsing through pretty fast listening to like 20 seconds 2 times in the same track. after a good...

Visitor

Plan Free Country Germany Device PC Operating System Windows 10 Question or Issue hey there, i was starting a playlist for myself. i have another playlist that im browsing through pretty fa...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

[Desktop] [Friend Feed] Is not updating

My friend feed is not updating correctly (dont show recently friends activities from those I am following). DesktopWindows 10 (2019)Most recent spotify version (Yes, I have checked Facebook "Apps" in order to select again "Findind Friends" (I use por...

Visitor

My friend feed is not updating correctly (dont show recently friends activities from those I am following).   Desktop Windows 10 (2019) Most recent spotify version   (Yes, I have chec...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Artist/Recently played

PlanPremiumCountryUSADeviceSamsung Galaxy S9+, DesktopOperating SystemAndroid, Windows 10 My Question or IssueHello, I have been a premium Spotify user for a little over 5 years and I never really had a problem with the platform until these last coup...

Visitor

Plan Premium Country USA Device Samsung Galaxy S9+, Desktop Operating System Android, Windows 10   My Question or Issue Hello, I have been a premium Spotify user for a little over 5 ye...

Emilia_8

Community Legend

674 Views

1 replies

0 likes

artist
Recently Played
Recently played artists not updating
  • 674 Views
  • 1 replies
  • 0 likes

App doesn't work after Windows 10 update

Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think. Anyone having the same trouble? or anyone knows how to fix...

Casual Listener

Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore.  I've tried reinstalling, restarting my laptop and everything that I could possibly think.&...

Art_Hall

Casual Listener

4037 Views

10 replies

0 likes

Desktop Windows
  • 4037 Views
  • 10 replies
  • 0 likes

Spotify uses 2 folders to save data

PlanPremiumDeviceHP OmenOperating SystemWindows 10 My Question or IssueHi, I've set up Spotify to store my offline songs on my hard drive (H:), because I'm trying to keep my Windows drive light, but there's still a folder that weighs about 8GB just o...

Casual Listener

Plan Premium Device HP Omen Operating System Windows 10   My Question or Issue Hi, I've set up Spotify to store my offline songs on my hard drive (H:), because I'm trying to keep my Wind...

509 Views

0 replies

0 likes

data usage
drive
  • 509 Views
  • 0 replies
  • 0 likes

"Like" heart sporadically does not work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8, Windows 10 PC (Spotify.exe)Operating SystemAndroid PI, Windows 10 1904 My Question or IssueSporadically, some songs will not show up as liked even though they are in my liked playlist. It is not...

Gig Goer

Plan Premium Country United States Device Samsung Galaxy S8, Windows 10 PC (Spotify.exe) Operating System Android PI, Windows 10 1904   My Question or Issue Sporadically, some songs wi...

ZotheScholar

Music Fan

726 Views

1 replies

0 likes

check
Favorites
Fix
heart
liked
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting all features available with different accounts

Plan: PremiumCountry: Canada Device: Desktop PCOperating System: Windows 10 Pro My Question or Issue: Signed up for Spotify Premium Duo account for me and my wife. We both installed the desktop version on our 2 separate Windows 10 machines. When she ...

Casual Listener

Plan: Premium Country: Canada   Device: Desktop PC Operating System: Windows 10 Pro   My Question or Issue: Signed up for Spotify Premium Duo account for me and my wife. We both i...

SJ28

Casual Listener

1375 Views

4 replies

1 likes

  • 1375 Views
  • 4 replies
  • 1 likes