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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1593 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145258 Views

83 replies

27 likes

  • 145258 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130004 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10967 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Earn Money in Spotify

Hi. In Turkey, how much spotify pays to artists per listening ? None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook P...

Casual Listener

Hi. In Turkey, how much spotify pays to artists per listening ?         None of the below information is required. However, the more you provide the easier it will be for u...

KevinKunch

Casual Listener

1748 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Friend Feed activity missing on Desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My friends are gone.. Fix this please

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  M...

hekemon

Music Fan

2746 Views

2 replies

2 likes

Friends
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Superuser Contribution Queued songs are deleted when adding a song to queue during an advertisement

PlanFreeCountry DeviceDesktop PC, Windows standalone app (not Windows App Store)Operating SystemWindows 10 My Question or Issue Hi! If I add a song to the queue during a commercial when I already have songs queued, it deletes the queue and only keeps...

Casual Listener

Plan Free Country   Device Desktop PC, Windows standalone app (not Windows App Store) Operating System Windows 10   My Question or Issue   Hi! If I add a song to the queue d...

dduck

Regular

1102 Views

3 replies

2 likes

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  • 2 likes

Superuser Contribution Spotify Can't Play Podcasts; Skips Every Song Without Playing

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueTitle. The Spotify app on my computer repeatedly tells me "Spotify can't play this right now..." on podcasts and when I try to play music, it just skips every single song ...

Visitor

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Title. The Spotify app on my computer repeatedly tells me "Spotify can't play this right now......

Ivan

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Cavetown album Grayed out

PlanPremiumCountryNetherlandsDeviceXiaomi mi9tOperating SystemWindows 10 and android My Question or IssueWhy is the album "everything is made of stars" by Cavetown grayed out? I am not able to play any of those songs, does anyone happen to know how t...

Newbie

Plan Premium Country Netherlands Device Xiaomi mi9t Operating System Windows 10 and android   My Question or Issue Why is the album "everything is made of stars" by Cavetown grayed out...

Emilia_8

Community Legend

1321 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Dislike button in Discover Weekly and Release Radar absent at ALL devices

Premium Family - OwnerCountry Poland At all devices are the latest version of the application(Android Asus Zenfone Maxx Pro 2, Windows 10, web player)Hello,Over the past five months I have been the same caseThe “I don't like” button in “Discover week...

Casual Listener

Premium Family -  Owner Country Poland   At all devices are the latest version of the application (Android Asus Zenfone Maxx Pro 2, Windows 10, web player) Hello, Over the past fi...

370 Views

0 replies

2 likes

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Superuser Contribution Why do songs disappear from queue after being played once?

Why can't I press previous track and listen to something I added to a queue? Why can't I start a new playlist and override the existing queue like I could 5 years ago? The queue system behaves differently from any other music player I've used.Is ther...

Roadie

Why can't I press previous track and listen to something I added to a queue?  Why can't I start a new playlist and override the existing queue like I could 5 years ago? The queue system behaves...

Ka82

Casual Listener

2752 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Spotify Payments

Hi, In Turkey, how much does it pay per listening ? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Hi, In Turkey, how much does it pay per listening ?         Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating S...

引きこもり

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

preview_url only has 30 seconds and i can not play songs completely with api and c++?

PlanFreeCountryGermanyDevicelaptopOperating SystemWindows7 My Question or IssueI am using web api with an api_key and client_secret to get playlists and tracks of each playlist. but for each track i have a preview_url which only contains 30 seconds. ...

Visitor

Plan Free Country Germany Device laptop Operating System Windows7   My Question or Issue I am using web api  with an api_key and client_secret to get playlists and tracks of each ...

716 Views

0 replies

1 likes

  • 716 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Not Working Right Now !!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFrom more than 2 days the open.spotify not working and show me the errror :This site can’t be...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue From mo...

Ivan

Spotify Legend

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Spotify interface lags/is very slow.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueOnly started happening just a few days where I thought it was just a minor issue with my network or with my PC itself but the problem still persisted even after I did an exten...

Casual Listener

  Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue Only started happening just a few days where I thought it was just a minor issue with my ne...

Pak762

Visitor

2714 Views

3 replies

3 likes

  • 2714 Views
  • 3 replies
  • 3 likes

Superuser Contribution Ad banner lies over the tracks

In the Windows client the ad banners on the bottom of a album page lately often lie directly over the last tracks of the album. You cannot scoll down to those tracks and click them because the banner lies in front of them. You have to click several t...

Music Fan

In the Windows client the ad banners on the bottom of a album page lately often lie directly over the last tracks of the album. You cannot scoll down to those tracks and click them because the banner...

Ivan

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Windows 10] Spotify app is slow on High-DPI settings

PlanPremiumCountryBulgaria (not that this matters)DeviceLaptop: i7 8565U, 16GB DDR4 Ram, RTX 2060 SuperOperating SystemWindows 10 My Question or IssueScrolling is slow AF. If I scroll rapidly a few times it starts to lag behind and keeps going up and...

Casual Listener

Plan Premium Country Bulgaria (not that this matters) Device Laptop: i7 8565U, 16GB DDR4 Ram, RTX 2060 Super Operating System Windows 10   My Question or Issue Scrolling is slow AF. If...

frekilson

Casual Listener

1487 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Spotify F2/F3 shortcuts overriding windows shortcuts

Plan : PremiumCountry : FRAOperating System : Windows 10My Question or Issue * open a File Explorer* select a file or a directory* press on F2> Spotify Volume Control widget opens> Expected result : rename file in File ExplorerF2 is a widely used sho...

Newbie

Plan : Premium Country : FRA Operating System : Windows 10 My Question or Issue   * open a File Explorer * select a file or a directory * press on F2 > Spotify Volume Control widget...

576 Views

0 replies

0 likes

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Solved!! Spotify Will Not Open

PlanFreeCountryUnited StatesDeviceDesktop (Windows)Operating System(Windows 10) My Question or IssueThe Spotify desktop app is refusing to open, every time I try opening it, it closes out of the app or displays a message saying "Warning: The Spotify ...

Casual Listener

  Plan Free Country United States Device Desktop (Windows) Operating System (Windows 10)   My Question or Issue The Spotify desktop app is refusing to open, every time I try open...

OneByBoo

Roadie

1234 Views

1 replies

0 likes

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Superuser Contribution Date appears cropped in Portuguese (language) at podcasts' profiles

PlanPremium CountryBrazil Operating SystemWindows 10 My Problem/SuggestionIn portuguese language (Brazil), at podcasts' profiles, the date appears cropped. If you scroll down to see older episodes, you can't identify the year they were released.I sug...

Newbie

Plan Premium   Country Brazil   Operating System Windows 10   My Problem/Suggestion In portuguese language (Brazil), at podcasts' profiles, the date appears cropped. If you s...

Alkyama

Visitor

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
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Downloads not showing across Windows Users

PlanPremiumCountryIrelandDeviceLenovo LaptopOperating SystemWindows 10 Downloads not showing up across Windows UsersMy laptop has three users on it: my personal account, the account I use for college, and a family account. I downloaded my three playl...

Visitor

Plan Premium Country Ireland Device Lenovo Laptop Operating System Windows 10   Downloads not showing up across Windows Users My laptop has three users on it: my personal account, the ...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
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Songs skipping automatically on app

PlanPremium CountryTurkey DeviceComputer Operating SystemWindows 10 My Question or IssueHi, spotify app skips songs so, i cant listen any song on app. But i can listen on web player or different pc. I have talked with live chat, tried dozens of solut...

Visitor

Plan Premium   Country Turkey   Device Computer   Operating System Windows 10   My Question or Issue Hi, spotify app skips songs so, i cant listen any song on app. Bu...

Soses

Casual Listener

1000 Views

2 replies

0 likes

  • 1000 Views
  • 2 replies
  • 0 likes

Add to playlist from que

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 7 pro 64 SPOTIFY: 1.1.26.501.gbe11e53b My Question or IssueWhen adding songs to a playlist from QUE, including Now Playing track, spotify adds these songs (now playing and que) AND all the son...

Roadie

  Plan Premium Country FI Device Computer Operating System Windows 7 pro 64   SPOTIFY: 1.1.26.501.gbe11e53b   My Question or Issue When adding songs to a playlist from QUE...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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Superuser Contribution Hakosac setup has stopped working

PlanFreeCountryItalyDevicePC DesktopOperating SystemWindows 7 My Question or IssueI am trying to install Spotify but a 98% the message "Hakosac setup has stopped working" appears and I am not be able to continue (please see attached images)Anyone can...

Visitor

Plan Free Country Italy Device PC Desktop Operating System Windows 7   My Question or Issue I am trying to install Spotify but a 98% the message "Hakosac setup has stopped working" app...

Xenia

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes