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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Marsii

Casual Listener

9964 Views

99 replies

43 likes

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  • 99 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

1003 Views

12 replies

1 likes

Possible Bug
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  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2228 Views

34 replies

2 likes

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  • 34 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8452 Views

0 replies

4 likes

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no internet connection,error code 4

Hello ,this error makes me crazy ,I dont use proxy at work but spotify is sometimes offline ,sometimes online.But of course I can use internet always in my pc.Please just solve this issue ,This is a old old problem with spotify,but still unsolved.Pla...

Newbie

Hello ,this error makes me crazy ,I dont use proxy at work but spotify is sometimes offline ,sometimes online.But of course I can use internet always in my pc.Please just solve this issue ,This is a ...

484 Views

0 replies

0 likes

error 4
no internet connection
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Superuser Contribution Bug report: Spotify high cpu usage with Italian translation

PlanFree and proCountryItalyDeviceDesktopOperating SystemWindows 10 v. 1909 build 18363.900Spotify version1.1.36.734.g8731c306 (Microsoft Store version) for all computersBug report With italian translation, cpu usage is 20/30% on I5 8/9 I7 8/9, Ryzen...

Casual Listener

Plan Free and pro Country Italy Device Desktop Operating System Windows 10 v. 1909 build 18363.900 Spotify version 1.1.36.734.g8731c306 (Microsoft Store version) for all computers Bug ...

tnfno2

Casual Listener

1336 Views

5 replies

0 likes

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Desktop app not working

PlanPremiumCountryDevice(Desktop, Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueFor a couple days now I can't use my Spotify app on the desktop...I can't see my liked songs, liked artists, recently played...

Regular

Plan Premium Country Device (Desktop, Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0   My Question or Issue For a couple days now I can't use my Spotify a...

Topazd

Regular

681 Views

2 replies

0 likes

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Spotify me muestra vacías mis playlits

Hola, últimamente he tenido problemas con mis playlist desde mi computadora. Spotify me muestra como si no tuviera canciones y aún agregando nuevas canciones no las muestra. Revisé mi cuenta desde mi celular y en la webplayer y sí aparecen ahí.Traté ...

Casual Listener

Hola, últimamente he tenido problemas con mis playlist desde mi computadora. Spotify me muestra como si no tuviera canciones y aún agregando nuevas canciones no las muestra. Revisé mi cuenta desde mi...

1711 Views

0 replies

1 likes

playlist problems
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Superuser Contribution Spotify Connect not working with musiccast (visible but not working)

EDIT: Fixed. Factory reset of Yamah WXC-50 solved it. PlanPremiumCountryDKDevicePC and Android WITH Yamaha Musiccast WXC-50Operating SystemWindows 10 My Question or Issue Can't connect spotify to my Yamaha Musiccast device. The WXC-50 is visible in t...

Newbie

EDIT: Fixed. Factory reset of Yamah WXC-50 solved  it.    Plan Premium Country DK Device PC and Android WITH Yamaha Musiccast WXC-50 Operating System Windows 10  My Qu...

cadence_valio

Visitor

3864 Views

2 replies

2 likes

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"Liked Songs" library / Liking songs not working

PlanPremium DeviceDesktopOperating SystemWindows 10 My Question or IssueLiking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the tab, the library/podcasts/albums tab doesn't work either. I tried every possibl...

Visitor

Plan Premium   Device Desktop Operating System Windows 10   My Question or Issue Liking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the ...

Emilia_8

Community Legend

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

High CPU usage

PlanPremiumCountryFinlandDevicePC, i7 7700k, 1080ti, 32gb ramOperating SystemWindows 10 My Question or IssueRecently I've been getting very high cpu usage from spotify around 15-25%, even though nothing is playing. So far I've tried clean reinstall a...

Visitor

Plan Premium Country Finland Device PC, i7 7700k, 1080ti, 32gb ram Operating System Windows 10   My Question or Issue Recently I've been getting very high cpu usage from spotify around...

OneByBoo

Roadie

2051 Views

4 replies

0 likes

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Superuser Contribution Win10_All Favorite song is gone

PlanPremiumCountryJapa DeviceAndroid Xiaomi Operating SysteMIUI GROBAL 11.0.8My Question or IssueI exchange My SSD .but I don't take over old SSD'S data. Dose that have anything to do with this issue?And,my phone's favorite aong list is alive.

Visitor

Plan Premium Country Japa  Device Android Xiaomi  Operating Syste MIUI GROBAL 11.0.8 My Question or Issue I exchange My SSD .but I don't take over old SSD'S data. Dose that have an...

Ivan

Spotify Legend

453 Views

1 replies

0 likes

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Superuser Contribution [Desktop][Your Library] ALL my liked music in library has gone

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the library.So what the heck is going on ...i just tried e...

Regular

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the lib...

Petya

Community Legend

539 Views

1 replies

1 likes

Desktop
Your Library
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I can't like song and don,t show my favorite song.

PlanPremiumCountryPoland Operating System( Windows 10) Version Spotify 1.1.37.690.g8f3b16fc (version Microsoft Store)My Question or IssueHello On acess I write that my english is not very good so will much mistake gramar My Spootify don't show my fav...

Visitor

  Plan Premium Country Poland  Operating System ( Windows 10)  Version Spotify  1.1.37.690.g8f3b16fc (version  Microsoft Store) My Question or Issue Hello  On...

Emilia_8

Community Legend

614 Views

1 replies

1 likes

  • 614 Views
  • 1 replies
  • 1 likes

Client keeps losing connection even though I have an internet connection

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and sometimes I'm not. The following error is given when I am...

Casual Listener

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and someti...

RabbitGull

Casual Listener

2256 Views

3 replies

1 likes

Windows
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  • 1 likes

Song Glitching back and forwards.

Recently my Spotify has glitches out.When I go forwards in a song it goes back 20 seconds.Even when I listen to a song it loops between Fx. 2:22 to 2:46.it's very annoying.

Newbie

Recently my Spotify has glitches out. When I go forwards in a song it goes back 20 seconds. Even when I listen to a song it loops between Fx. 2:22 to 2:46. it's very annoying.  

ErikBjørningstd

Casual Listener

1387 Views

2 replies

0 likes

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Spotify Pausing 30-59 seconds into song

PlanPremiumCountryUnited StatesDeviceDesktop PC Operating SystemWindows 10 My Question or IssueSpotify pauses the song I'm listening to. It varies from song to song, but usually happens around 30-59 seconds into the song. The issue started when I got...

Visitor

  Plan Premium Country United States Device Desktop PC  Operating System Windows 10   My Question or Issue Spotify pauses the song I'm listening to. It varies from song to s...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Poor sound quality (washed out)

Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- plenty of bass but treble and vocals are quiet and tinny. I ...

Newbie

Good afternoon!   Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- ...

DrJube

Visitor

9695 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I can search for 'fil' but not 'film'

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueWhen I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as I press 'm' (so now 'film' appears in the search box) all results disapp...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue When I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as ...

SoundShots

Composer

855 Views

3 replies

0 likes

  • 855 Views
  • 3 replies
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Can't see Liked songs or saved songs

PlanPremiumCountry Device(Desktop, Samsung Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueSince yesterday I can't see my liked songs on the desktop app, also, when I go to an artist I can't see the songs I...

Regular

  Plan Premium Country   Device (Desktop, Samsung Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0   My Question or Issue Since yesterday I can'...

Emilia_8

Community Legend

698 Views

1 replies

2 likes

  • 698 Views
  • 1 replies
  • 2 likes

Spotify client unable to connect to internet after back from sleep

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 Home 64bit My Question or IssueAs the title said, Unable to connect to internet after back from sleep.Spotify client does nothing but show Error code:4Task kill, Replug lan cable doesn...

Visitor

Plan Premium Country Japan Device Desktop PC Operating System Windows 10 Home 64bit     My Question or Issue As the title said, Unable to connect to internet after back from slee...

439 Views

0 replies

1 likes

  • 439 Views
  • 0 replies
  • 1 likes

Can't get Spotify to play any songs on windows 10

PlanPremiumCountryUnited States DevicePC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPUOperating SystemWindows 10 My Question or Issue Can't play songs, downloaded or not on my windows machine. Can on any other device or Ubuntu or otherwise. When...

Casual Listener

Plan Premium Country United States   Device PC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPU Operating System Windows 10   My Question or Issue   Can't play songs, dow...

Craiggles

Casual Listener

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Entire Library gone

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

Regular

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for...

JoeyCrozier

Regular

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

won't open when inkscape is running

PlanPremiumCountryUSADeviceHP Desktop M01-F0xxxOperating SystemWindows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- it appears as a background process in Task Manager for a second or two, then disap...

Visitor

  Plan Premium Country USA Device HP Desktop M01-F0xxx Operating System Windows 10 Home   I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- ...

559 Views

0 replies

2 likes

Windows 10
  • 559 Views
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  • 2 likes