Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80216 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
769577 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
16485 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryRomania DeviceDesktopOperating SystemWindows 10 My Question or Issue I'm having the Home page always with 3 playlists present as Recently Played and it's really annoying because these are NOT the latest... not even close. Please fix...
Plan Premium Country Romania Device Desktop Operating System Windows 10 My Question or Issue I'm having the Home page always with 3 playlists present as Recently Play...
Casual Listener
636 Views
2 replies
1 likes
Hello there, So I am using spotify premium on my windows PC, and on my android phone. There wasn't any problem yet, but today i was sleeping, and i wake for random **bleep**ty rap music playing. Since then, spotify keep playing random music when it i...
Hello there, So I am using spotify premium on my windows PC, and on my android phone. There wasn't any problem yet, but today i was sleeping, and i wake for random **bleep**ty rap mus...
Visitor
1743 Views
2 replies
0 likes
PlanPremiumCountryNew ZealandDeviceAnyOperating SystemAny My Question or Issue Hey. I have recently put together a playlist of a bunch of songs I use in my YouTube videos. My subscribers have asked for a link to the playlist, so I put a link in the d...
Plan Premium Country New Zealand Device Any Operating System Any My Question or Issue Hey. I have recently put together a playlist of a bunch of songs I use in my YouTube vid...
Community Legend
3039 Views
1 replies
0 likes
PlanPremiumCountryAUDevicePCOperating SystemWindows 10 1909 My Question or IssueSpotify skips every song. On pc.Able to play on Sonos via direct connect from PC.Reinstalled and restarted. Happened since last Spotify Software Update (1.1.35.458.g89167...
Plan Premium Country AU Device PC Operating System Windows 10 1909 My Question or Issue Spotify skips every song. On pc. Able to play on Sonos via direct connect from PC. Reinstall...
Community Legend
346 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen playing back on my laptop, the songs pause/buzz/distorted/crackle etc. This does not hap...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When pl...
Community Legend
416 Views
1 replies
0 likes
i wish to play an artist's albums from oldest to newest. But it only lists them from newest to oldest..is there a way to sort the albums with their oldest albums at the top of the page?..that way i can start at the begining of an artists career and p...
i wish to play an artist's albums from oldest to newest. But it only lists them from newest to oldest..is there a way to sort the albums with their oldest albums at the top of the page?.....
Visitor
3376 Views
6 replies
10 likes
PlanFamily PremiumCountryBrazilDeviceSamsung Odissey LaptopOperating SystemWindows 10 My Question or IssueWhen I listen on my phone, everything is normal, all songs are in Liked Songs as usual, however, in the desktop app, not a single song shows up,...
Plan Family Premium Country Brazil Device Samsung Odissey Laptop Operating System Windows 10 My Question or Issue When I listen on my phone, everything is normal, all songs are in Li...
Casual Listener
526 Views
2 replies
0 likes
PlanFreeCountryU.SDevicePCOperating SystemWindows 10 My Question or IssueSo when I I open up the Desktop App and log in with my Username and Password, it closes immediately. As soon as I hit enter it closes. I reinstalled it, it didn't work. I remove...
Plan Free Country U.S Device PC Operating System Windows 10 My Question or Issue So when I I open up the Desktop App and log in with my Username and Password, it closes immediately. ...
Casual Listener
575 Views
2 replies
0 likes
PlanPremiumCountry DevicePersonal computerOperating System(Windows 10) My Question or IssueAs of this morning, I am no longer able to log into my account from the PC version of the app. After entering my correct email and password, I get the followin...
Plan Premium Country Device Personal computer Operating System (Windows 10) My Question or Issue As of this morning, I am no longer able to log into my account from the PC ver...
Spotify Star
2814 Views
1 replies
1 likes
PlanPremiumCountryGermanyDevice Desktop Operating System Windows 10 My Question or Issue Since yesterday the windows client skips every single song, making it unusable. This does not occur when using either the web player or another device. Already t...
Plan Premium Country Germany Device Desktop Operating System Windows 10 My Question or Issue Since yesterday the windows client skips every single son...
Visitor
2296 Views
13 replies
7 likes
PlanFreeCountryIndiaDeviceHpOperating SystemWindows 7My Question or IssueSpotify gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whenever I try to play any song from any album o...
Plan Free Country India Device Hp Operating System Windows 7 My Question or Issue Spotify gives me the error message "Spotify can't play this right now. If you have the file on your com...
Casual Listener
687 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 Pro, version 2004, build 19041.329 My Question or IssueRecently, I experienced a problem when attempting to close the Spotify Desktop app. When right clicking on it's icon in the ...
Plan Premium Country United States Device Desktop Operating System Windows 10 Pro, version 2004, build 19041.329 My Question or Issue Recently, I experienced a problem when attemptin...
354 Views
0 replies
0 likes
PlanFreeCountryTurkeyDevice(Desktop PC)Operating System(Windows 10 x64) My Question or Issue The English translation is as follows: The unknown software extension (0xc06d007e) exception in the application occurred at location 0x0000000076C69862.
Plan Free Country Turkey Device (Desktop PC) Operating System (Windows 10 x64) My Question or Issue The English translatio...
Not applicable
2403 Views
2 replies
0 likes
I've tried running as administrator as I seen in another post but it still doesn't work.
I've tried running as administrator as I seen in another post but it still doesn't work.
Casual Listener
392 Views
1 replies
0 likes
Is there a way to view all songs form an artist ? Let me know
Is there a way to view all songs form an artist ? Let me know 🙂
Newbie
4618 Views
2 replies
0 likes
PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 Home 1909 Build 18363.720Spotify VersionSpotify 1.1.34.694.gac68a2b3 My Question or Issue Suddenly crashes to desktop without warning when switching songs. Happens more often when I have neve...
Plan Premium Country Brazil Device PC Operating System Windows 10 Home 1909 Build 18363.720 Spotify Version Spotify 1.1.34.694.gac68a2b3 My Question or Issue Suddenly crash...
Composer
966 Views
2 replies
1 likes
Just what the title says, Spotify uninstalled itself and won't let me reinstall, even after I deleted the Appdata local and roaming folders. Is there a fix? Regards, Artem ''Artemenovic''
Just what the title says, Spotify uninstalled itself and won't let me reinstall, even after I deleted the Appdata local and roaming folders. Is there a fix? Regards, Artem ''...
Roadie
9292 Views
4 replies
0 likes
Bonjour. Je rencontre depuis hier mon premier problème avec spotify et il m'est impossible de le corriger tout seul. Je suis actuellement sur un compte spotify free. Le problème s'est déclenché lorsque j'ai réinstallé spotify sur mon pc windows 10 su...
Bonjour. Je rencontre depuis hier mon premier problème avec spotify et il m'est impossible de le corriger tout seul. Je suis actuellement sur un compte spotify free. Le problème s'est déclenché lorsq...
Casual Listener
724 Views
3 replies
0 likes
PlanPremiumCountryUSAOperating SystemWindows 7 My Question or IssueWin7 machine that has not been modified or even turned off in weeks. Spotify worked fine a few days ago. Now it will not play a single song with the error "Spotify can't play this rig...
Plan Premium Country USA Operating System Windows 7 My Question or Issue Win7 machine that has not been modified or even turned off in weeks. Spotify worked fine a few days ago.&...
Casual Listener
707 Views
2 replies
0 likes
PlanFreeCountryArgentinaDevice()Operating System(Windows 10) My Question or Issue :when I play a song on spotify from google it doesn't get on the app and vice versa, when I put a song on the spotify app on discord it doesn't appear in my status howe...
Plan Free Country Argentina Device () Operating System (Windows 10) My Question or Issue : when I play a song on spotify from google it doesn't get on the app and vice versa, when I ...
354 Views
0 replies
0 likes
