Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Waiting for connection stuck.

Waiting for connection stuck.

Plan

Premium

Country

Russia

Device

PC, wired connection.

Operating System

Windows 10 2004 last build.

 

My Question or Issue

Yesterday I started to download tracks. After ~900 tracks my PC got full gray screen and creepy repeating sound, it's stucked (simillar to BSOD, but without any information, just gray screen). After restarting Spotify don't connect and don't download music.

 

I tried reinstall Spotify, delete local files and folders, turned off firewall and antimalware -- nothing happened.

EzhikOFF13_0-1595076998677.png

 

Reply
0 Replies

Suggested posts