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[Artist page] track won`t play

[Artist page] track won`t play

Plan

Premium

Country

Russian Federation

Device

HASEE  Z7M-CT5NA

Operating System

Windows 10 Pro 1903

 

My Question or Issue

Sometimes tracks from the artist's page won't play

Steps to reproduce the issue:

  1. First I did listen some track
  2. Move to artist page from the bottom toolbar
  3. Click to random track in top 5  list songs of this artist
  4. And the music stops playing

  https://youtu.be/6ht1oYxLGa0

Reply
1 Reply

Hey there @amir98,

Thanks for reaching and welcome to the Community! Don't worry we're here to help 🙂

We appreciate the video you sent us. We haven't received other reports on this yet, so we suggest you do a clean reinstall of the app. This usually solves such behavior. 

If the app still doesn't function correctly, you should check your host files and delete any Spotify entries. Here you can find all the steps listed. 

We hope this is useful. Keep us posted on our progress.

Have a great day!

ElenaModerator
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