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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1626 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145413 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130297 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10972 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

[desktop] Graphic bug with the modal "duplicate song" with the german language

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueWhen I try to add a song that is already in my playlist, a modal comes out, and this modal, when the interface language is germ...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue When I try to add a song that is already in my...

289 Views

0 replies

0 likes

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When using a vertical dual monitor Spotify doesn't correctly fullscreen on 2nd monitor.

DevicePCOperating SystemWindows 10 My Question or Issue I run dual monitors in a Vertical layout so my main one is at the bottom and the 2nd one is above. I like to put Spotify on my 2nd monitor (Top) while working on my 1st monitor (Bottom). If I dr...

Regular

Device PC Operating System Windows 10   My Question or Issue   I run dual monitors in a Vertical layout so my main one is at the bottom and the 2nd one is above. I like to put Spotif...

dokterryconn

Regular

1153 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

play disc1 of 2 on an album

Operating SystemWindows 10 My Question or IssueSome bands release an album with multiple discs.For instance Long Distance Calling - Satellite Bay has 2 discs.On the 1st disc is the original recordings, on the 2nd disc is a remastered version of some ...

Gig Goer

Operating System Windows 10   My Question or Issue Some bands release an album with multiple discs. For instance Long Distance Calling - Satellite Bay has 2 discs. On the 1st disc is the o...

OneByBoo

Roadie

9027 Views

1 replies

2 likes

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  • 1 replies
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Anyone else seeing a new playlist size limit on Connect when controlled by desktop app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been a premium user for years and I have discovered a new behavior by Spotify Connect,...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

paupaulaz

Newbie

1246 Views

2 replies

4 likes

  • 1246 Views
  • 2 replies
  • 4 likes

Node.js

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or Issuei was wondering if I could monitor the audio output on my computer even while I’m listening on a different device. I want to use this to be able to make an aud...

Casual Listener

  Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue i was wondering if I could monitor the audio output on my computer even whi...

Travis_C

Casual Listener

764 Views

1 replies

0 likes

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  • 1 replies
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Desktop Overlay just says spotify.exe

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 Home My Question or IssueWhen using the Spotify Desktop Overlay, the overlay just displays 'Spotify.exe' instead of the song/artist as it used to. This started happening recently, and...

Casual Listener

Plan Premium Country USA Device Windows 10 PC Operating System Windows 10 Home   My Question or Issue When using the Spotify Desktop Overlay, the overlay just displays 'Spotify.exe' in...

MarkusFrandsen

Regular

533 Views

2 replies

1 likes

  • 533 Views
  • 2 replies
  • 1 likes

Keep getting an error message when changing playlist cover

I have been trying to change my playlist covers for awhile, I have completely uninstalled the app on my laptop and redownloaded, logged out and logged back in but it still keeps saying my image size is too small (even though it definitely isn't). How...

Visitor

I have been trying to change my playlist covers for awhile, I have completely uninstalled the app on my laptop and redownloaded, logged out and logged back in but it still keeps saying my image size ...

OneByBoo

Roadie

922 Views

1 replies

0 likes

Playlist Cover
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Superuser Contribution Playback Problem Windows 10

Hi, Since today I suddenly have a Problem with my Playback in Windows 10.I did not change anything. Yesterday it worked - not today...I turned on of the PC and reinstalled spotify - no change.I can can choose to play it from Windows via spotify conne...

Casual Listener

Hi,   Since today I suddenly have a Problem with my Playback in Windows 10. I did not change anything. Yesterday it worked - not today... I turned on of the PC and reinstalled spotify - no c...

Pelee

Casual Listener

1356 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Superuser Contribution Spotify desktop mouse issues

On my end the mouse sometimes behaves very erratically whenever I try to edit a playlist or queue. Sometimes when I try to drag and drop a song it stops halfway through and I have to do the dragging and dropping again till it works. Sometimes it acts...

Visitor

On my end the mouse sometimes behaves very erratically whenever I try to edit a playlist or queue. Sometimes when I try to drag and drop a song it stops halfway through and I have to do the dragging ...

Ivan

Spotify Legend

1306 Views

3 replies

0 likes

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Discord Not Displaying Spotify Song As Status

Plan: Premium StudentCountry: USA Device2017 Macbook ProOperating SystemNewest iOS. My Question or IssueI've linked my Spotify account to Discord to display my current listening as my Discord status. However, I have had no success. It worked in the p...

Visitor

Plan: Premium Student Country: USA   Device 2017 Macbook Pro Operating System Newest iOS.   My Question or Issue I've linked my Spotify account to Discord to display my curren...

1870 Views

0 replies

2 likes

Discord
not working
Spotify
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Superuser Contribution Jumps to unknown playlist

So recently I have had the issue where after a random amount of time listening to my music on my computer, Spotify will stop what ever playlist I am listening, and play the same few songs over and over. I have no Idea what these songs are, I never li...

Visitor

So recently I have had the issue where after a random amount of time listening to my music on my computer, Spotify will stop what ever playlist I am listening, and play the same few songs over and ov...

Xenia

Moderator

847 Views

3 replies

0 likes

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Solved!! Spotify Desktop App Turning on Camera

So, almost every time I open the Spotify desktop app and play a song on my windows computer the camera turns on. My computer notifies me of this on-screen and the camera light turns on. When I close Spotify, I get a notification that my camera has tu...

Visitor

So, almost every time I open the Spotify desktop app and play a song on my windows computer the camera turns on. My computer notifies me of this on-screen and the camera light turns on. When I close ...

designzone

Newbie

13540 Views

5 replies

1 likes

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  • 5 replies
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Solved!! Spotify no longer able to connect to Audiocast Device

PlanPremiumCountry USADeviceiphone & Windows PC My Question or Issue Starting today, Spotify can no longer connect to Audiocast wifi devices from any device (iphone / win PC). I am able to cast other apps to the Audiocast with no issues, and able to ...

Music Fan

Plan Premium Country USA Device iphone & Windows PC   My Question or Issue   Starting today, Spotify can no longer connect to Audiocast wifi devices from any device (iphone / wi...

askeptic

Music Fan

2377 Views

1 replies

0 likes

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Solved!!Superuser Contribution Skips All Tracks

Spotify plays fine on my phone and has on my computer til today. I try to play a playlist and it skips to the next song then the next and the next and so on until the end and it says "spotify cant play this right now".I've reinstalled a few times, up...

Regular

Spotify plays fine on my phone and has on my computer til today. I try to play a playlist and it skips to the next song then the next and the next and so on until the end and it says "spotify ca...

Ivan

Spotify Legend

9594 Views

8 replies

0 likes

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Superuser Contribution Constantly Crashing

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueSpotify constantly crashes on my computer, sometimes it'll last a few days, sometimes a few seconds, but at some point, it always just closes itself out. I've tried...

Casual Listener

  Plan Premium Country USA   Device Dell Laptop Operating System Windows 10   My Question or Issue Spotify constantly crashes on my computer, sometimes it'll last a few day...

Ivan

Spotify Legend

1075 Views

5 replies

1 likes

  • 1075 Views
  • 5 replies
  • 1 likes

Why ı can't see Cover image of the part

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can see the cover art of the piece on the site, but it does not appear in the application.

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can s...

OneByBoo

Roadie

509 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stop the sync between devices

I want to prevent Spotify synchronizing between the devices I use. When I'm in the office of in the car I like to listen to certain songs, but while I'm at home on my desktop I want to listen to different sort of music.Please do not suggest use playl...

Visitor

I want to prevent Spotify synchronizing between the devices I use. When I'm in the office of in the car I like to listen to certain songs, but while I'm at home on my desktop I want to listen to diff...

Ethan60

Newbie

27501 Views

51 replies

77 likes

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  • 51 replies
  • 77 likes

Superuser Contribution Music Refuses to Play

PlanPremiumCountryUnitedStatesDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen opening spotify earlier today i noticed i couldnt download a certain song. I removed the song from my playlist and re added it, didnt work. i tried rein...

Visitor

  Plan Premium Country UnitedStates Device Windows PC Operating System Windows 10   My Question or Issue When opening spotify earlier today i noticed i couldnt download a certain...

Ivan

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

adding a song to a collaborative playlist doesn't work in the desktop app

The desktop app doesn't let me add songs to a collaborative playlist (CD Baby Mixtape). I click on the playlist icon to add a song and nothing happens. But adding to my own playlist works. And adding a song to the collaborative playlist with the ipho...

Casual Listener

The desktop app doesn't let me add songs to a collaborative playlist (CD Baby Mixtape). I click on the playlist icon to add a song and nothing happens. But adding to my own playlist works. And adding...

eltoch

Composer

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify restarts the playlist.

PlanFreeCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhen a song ends (any song other than the first) by itself (if I skip it everything works just fine) Spotify comes back to the first song on the playlist (depending on ...

Newbie

  Plan Free Country   Device Windows 10 PC Operating System Windows 10   My Question or Issue When a song ends (any song other than the first) by itself (if I skip it ever...

Mario

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes