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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83447 Views

40 replies

68 likes

  • 83447 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791181 Views

503 replies

64 likes

  • 791181 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22795 Views

24 replies

7 likes

  • 22795 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3023 Views

0 replies

4 likes

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Superuser Contribution Spotify keeps stopping due to ads?

Hi, spotify seems to stop fairly often during ads. Where it'll get to an ad and not play the ad. Started clicking on the ad when it does this and it seems to always be a Nissan Ad.I'm currently getting around it by closing Spotify and reopening it to...

Newbie

Hi, spotify seems to stop fairly often during ads. Where it'll get to an ad and not play the ad.  Started clicking on the ad when it does this and it seems to always be a Nissan Ad. I'm curren...

Ivan

Spotify Legend

3584 Views

2 replies

2 likes

  • 3584 Views
  • 2 replies
  • 2 likes

Spotify Friend Activity Randomly Disappears

Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify actively. Is this true? Thank you. (It's been 6 days since they ...

Casual Listener

Hey all,   I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify acti...

rawrpineapple11

Newbie

938 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

About liked songs dissapearing

A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify. It's still Under investigation but we don't know what you bring with new update too. So at least until you fi...

Music Fan

A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify.  It's still Under investigation but we don'...

399 Views

0 replies

5 likes

  • 399 Views
  • 0 replies
  • 5 likes

Liked songs and albums do not display

PlanFreeCountryRussiaDevice Operating SystemWindows 10 My Question or IssueLiked albums and songs do not display. They display normally on mobile and web player.I tried to re-add them but nothing worked

Casual Listener

Plan Free Country Russia Device   Operating System Windows 10   My Question or Issue Liked albums and songs do not display. They display normally on mobile and web player. I trie...

wikk

Music Fan

1216 Views

7 replies

3 likes

  • 1216 Views
  • 7 replies
  • 3 likes

Solved!! Spotify stuck on offline

PlanPremiumCountrythe NetherlandsDeviceHp Probook 450, Operating SystemWindows 10 My Question or Issue My spotify is stuck in Offline mode it seems, I almost can't do anything no radio no daily mix and stuff. It just says offline, i have tried reinst...

Casual Listener

Plan Premium Country the Netherlands Device Hp Probook 450,  Operating System Windows 10   My Question or Issue   My spotify is stuck in Offline mode it seems, I almost can'...

xanax_princess_

Visitor

9133 Views

6 replies

1 likes

  • 9133 Views
  • 6 replies
  • 1 likes

Superuser Contribution Older songs becoming re added randomly throughout playlist

PlanPremiumCountryCanadaDeviceiPhone 10Operating SystemWindows 10 My Question or IssueRecently I have been experiencing the issue where older songs within my playlist are having their dates becoming bumped up as if I had just added them.

Newbie

  Plan Premium Country Canada Device iPhone 10 Operating System Windows 10   My Question or Issue Recently I have been experiencing the issue where older songs within my playlist...

Elena

Moderator

659 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cover art showing up on some songs but not all - local files on iPhone

PlanPremiumSweden Device(iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is there any way I can fix this?

Newbie

Plan Premium Sweden   Device (iPhone 11)     I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is th...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist and profile picture bug

PlanFreeCountryMalaysiaOperating SystemWindows 10 Hi there, Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whenever I try to change my profile picture on the desktop app, the profile pictur...

Visitor

Plan Free Country Malaysia Operating System Windows 10   Hi there,   Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whe...

Elena

Moderator

2429 Views

1 replies

1 likes

  • 2429 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't find my mp3 folder when trying to add them to spotify

PlanPremiumDeviceDell VostroOperating SystemWindows 10 My Question or IssueI always sorted my mp3's in folders according to their publishing formats (one folder for singles, one for albums etc.) Lately i started sorting them by Bands (Rammstein songs...

Visitor

  Plan Premium Device Dell Vostro Operating System Windows 10   My Question or Issue I always sorted my mp3's in folders according to their publishing formats (one folder for singl...

Elena

Moderator

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

How do I block Korn from playing?

How do I block Korn from playing. I hate Korn.

Casual Listener

How do I block Korn from playing. I hate Korn.

Billy-J

Spotify Star

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows Store bug / Let us also change the cache directory

PlanPremiumDevicePCOperating SystemWindows 10 / 1909 My Question or IssueHello!1. Android app have a "clean cache" button, but why it haven't in desktop version? It will be cool if you make the function of clearing the cache in Windows app. I clean i...

Regular

Plan Premium Device PC Operating System Windows 10 / 1909   My Question or Issue Hello! 1. Android app have a "clean cache" button, but why it haven't in desktop version?  It ...

Sh1kuren

Regular

1954 Views

2 replies

0 likes

  • 1954 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can reliably log in, but then it always says i'm offline

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues, but the app just constantly says "offline". If i'm offline how am I lo...

Regular

Plan Premium Country UK Operating System Windows 10   My Question or Issue I can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues...

Elena

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution when opening spotify it prompts for login

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the firs...

Newbie

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year o...

Elena

Moderator

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Solved!! Favorite tracks are not displayed

ПланСвободноСтранаRussiaОперационная системаWindows 7Мой вопрос или проблемаmy favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at the hosts (I did not find anything there), the problem still did...

Visitor

План Свободно Страна Russia Операционная система Windows 7 Мой вопрос или проблема my favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at...

user-removed

Not applicable

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Superuser Contribution No notification for duplicates

PlanFamilyCountryRomaniaDeviceDesktop/MobileOperating SystemWindows 10/Android My Question or IssueWhen i'm adding a duplicate on my list, the pop-up is not displayed any more. Duplicates are added on my list with message "X was added to you playlist...

Visitor

Plan Family Country Romania Device Desktop/Mobile Operating System Windows 10/Android    My Question or Issue When i'm adding a duplicate on my list, the pop-up is not displayed a...

Xenia

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

"Tocados Recentemente" não funciona.

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja do Windows e baixei a versão da web e não funcionou...

Visitor

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja ...

Bittencourt

Spotify Star

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Liked songs and Last Listened don't show up

PlanFreeCountryRussiaDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Everything seemed to be fine until I realized even if I click on the heart to mak...

Visitor

Plan Free Country Russia Device Laptop Operating System Windows 10   My Question or Issue Hi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Every...

Cegou

Visitor

508 Views

2 replies

2 likes

  • 508 Views
  • 2 replies
  • 2 likes

Some friend's activity does not show

PlanPremiumCountryNLDeviceDesktopOperating SystemWin10 My Question or IssueI am following multiple people however only a few friends's activity show. I have asked and know they are currently listening to a song however it does not appear in the frien...

Casual Listener

Plan Premium Country NL Device Desktop Operating System Win10   My Question or Issue I am following multiple people however only a few friends's activity show. I have asked and know th...

ledragon

Casual Listener

388 Views

1 replies

2 likes

  • 388 Views
  • 1 replies
  • 2 likes

Solved!! All my Liked songs don't show up

PlanFreeCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueHi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot of liked songs and I can see them on my phone on the same account. I tried to...

Casual Listener

Plan Free Country France Device PC Operating System Windows 10   My Question or Issue Hi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot o...

SoundShots

Composer

867 Views

3 replies

0 likes

  • 867 Views
  • 3 replies
  • 0 likes