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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2705 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158335 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157386 Views

297 replies

22 likes

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  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11645 Views

1 replies

6 likes

  • 11645 Views
  • 1 replies
  • 6 likes

Cover art showing up on some songs but not all - local files on iPhone

PlanPremiumSweden Device(iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is there any way I can fix this?

Newbie

Plan Premium Sweden   Device (iPhone 11)     I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is th...

460 Views

0 replies

0 likes

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Superuser Contribution Playlist and profile picture bug

PlanFreeCountryMalaysiaOperating SystemWindows 10 Hi there, Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whenever I try to change my profile picture on the desktop app, the profile pictur...

Visitor

Plan Free Country Malaysia Operating System Windows 10   Hi there,   Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whe...

Elena

Moderator

2388 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Can't find my mp3 folder when trying to add them to spotify

PlanPremiumDeviceDell VostroOperating SystemWindows 10 My Question or IssueI always sorted my mp3's in folders according to their publishing formats (one folder for singles, one for albums etc.) Lately i started sorting them by Bands (Rammstein songs...

Visitor

  Plan Premium Device Dell Vostro Operating System Windows 10   My Question or Issue I always sorted my mp3's in folders according to their publishing formats (one folder for singl...

Elena

Moderator

739 Views

1 replies

0 likes

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  • 1 replies
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How do I block Korn from playing?

How do I block Korn from playing. I hate Korn.

Casual Listener

How do I block Korn from playing. I hate Korn.

Billy-J

Spotify Star

658 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Windows Store bug / Let us also change the cache directory

PlanPremiumDevicePCOperating SystemWindows 10 / 1909 My Question or IssueHello!1. Android app have a "clean cache" button, but why it haven't in desktop version? It will be cool if you make the function of clearing the cache in Windows app. I clean i...

Regular

Plan Premium Device PC Operating System Windows 10 / 1909   My Question or Issue Hello! 1. Android app have a "clean cache" button, but why it haven't in desktop version?  It ...

Sh1kuren

Regular

1849 Views

2 replies

0 likes

  • 1849 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can reliably log in, but then it always says i'm offline

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues, but the app just constantly says "offline". If i'm offline how am I lo...

Regular

Plan Premium Country UK Operating System Windows 10   My Question or Issue I can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues...

Elena

Moderator

439 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution when opening spotify it prompts for login

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the firs...

Newbie

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year o...

Elena

Moderator

992 Views

1 replies

0 likes

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Solved!! Favorite tracks are not displayed

ПланСвободноСтранаRussiaОперационная системаWindows 7Мой вопрос или проблемаmy favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at the hosts (I did not find anything there), the problem still did...

Visitor

План Свободно Страна Russia Операционная система Windows 7 Мой вопрос или проблема my favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at...

user-removed

Not applicable

591 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution No notification for duplicates

PlanFamilyCountryRomaniaDeviceDesktop/MobileOperating SystemWindows 10/Android My Question or IssueWhen i'm adding a duplicate on my list, the pop-up is not displayed any more. Duplicates are added on my list with message "X was added to you playlist...

Visitor

Plan Family Country Romania Device Desktop/Mobile Operating System Windows 10/Android    My Question or Issue When i'm adding a duplicate on my list, the pop-up is not displayed a...

Xenia

Moderator

420 Views

1 replies

0 likes

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  • 0 likes

"Tocados Recentemente" não funciona.

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja do Windows e baixei a versão da web e não funcionou...

Visitor

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja ...

Bittencourt

Spotify Star

847 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Liked songs and Last Listened don't show up

PlanFreeCountryRussiaDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Everything seemed to be fine until I realized even if I click on the heart to mak...

Visitor

Plan Free Country Russia Device Laptop Operating System Windows 10   My Question or Issue Hi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Every...

Cegou

Visitor

498 Views

2 replies

2 likes

  • 498 Views
  • 2 replies
  • 2 likes

Some friend's activity does not show

PlanPremiumCountryNLDeviceDesktopOperating SystemWin10 My Question or IssueI am following multiple people however only a few friends's activity show. I have asked and know they are currently listening to a song however it does not appear in the frien...

Casual Listener

Plan Premium Country NL Device Desktop Operating System Win10   My Question or Issue I am following multiple people however only a few friends's activity show. I have asked and know th...

ledragon

Casual Listener

382 Views

1 replies

2 likes

  • 382 Views
  • 1 replies
  • 2 likes

Solved!! All my Liked songs don't show up

PlanFreeCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueHi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot of liked songs and I can see them on my phone on the same account. I tried to...

Casual Listener

Plan Free Country France Device PC Operating System Windows 10   My Question or Issue Hi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot o...

SoundShots

Composer

846 Views

3 replies

0 likes

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Caught interesting bug..Spotify pop-up asked my opinion on Spotify For Artists.

Yesterday as I opened my Spotify-app (1.1.37.690.g8f3b16fc) there was sudden pop-up asking my opinion on Spotify For Artists.Just because this wasn't meant for me as Im not artist (yet) I just had to put full 0 there.

Roadie

Yesterday as I opened my Spotify-app (1.1.37.690.g8f3b16fc) there was sudden pop-up asking my opinion on Spotify For Artists. Just because this wasn't meant for me as Im not artist (yet) I just had ...

Samppa3

Roadie

475 Views

1 replies

0 likes

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Local files Cover Art

Uploading mp3 files with individual cover art to my Spotify account and noticed some files share the same cover art. Even though outside of Spotify, all mp3 files contain their own cover art as they should be, any help to fix this would be greatly ap...

Visitor

Uploading mp3 files with individual cover art to my Spotify account and noticed some files share the same cover art. Even though outside of Spotify, all mp3 files contain their own cover art as they ...

302 Views

0 replies

0 likes

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apple id log in issue

PlanFreeCountryRussiaDeviceiPhone 8 plus & HP laptopOperating SystemiOS 13.5.1 & Windows 10 My Question or IssueI've dowloaded spotify on my phone so used my apple id to login. but now i can't log in my spotify account in a desktop app bc it provides...

Visitor

Plan Free Country Russia Device iPhone 8 plus & HP laptop Operating System iOS 13.5.1 & Windows 10    My Question or Issue I've dowloaded spotify on my phone so used my ap...

Billy-J

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

liked songs not appearing

PlanPremiumCountryBrasilDevicePCOperating SystemWindows 10 My Question or Issueliked songs not appearing on pc and not playing even when i control Spotify via mobile device

Casual Listener

  Plan Premium Country Brasil Device PC Operating System Windows 10   My Question or Issue liked songs not appearing on pc and not playing even when i control Spotify via mobile ...

PandoraQuinn

Visitor

2875 Views

10 replies

5 likes

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  • 10 replies
  • 5 likes

Superuser Contribution [Artist page] track won`t play

PlanPremiumCountryRussian FederationDeviceHASEE Z7M-CT5NAOperating SystemWindows 10 Pro 1903 My Question or IssueSometimes tracks from the artist's page won't playSteps to reproduce the issue:First I did listen some trackMove to artist page from the ...

Visitor

Plan Premium Country Russian Federation Device HASEE  Z7M-CT5NA Operating System Windows 10 Pro 1903   My Question or Issue Sometimes tracks from the artist's page won't play...

Elena

Moderator

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Ability to shuffle/queue mutiple playlist

Hey thereI would love to shuffle put playlists in queue like we can do it with songs. Thats it lol.PlanPremiumCountryGermanyDeviceWindows Desktop computerOperating SystemWindows 10 My Question or Issue

Visitor

Hey there I would love to shuffle put playlists in queue like we can do it with songs. Thats it lol. Plan Premium Country Germany Device Windows Desktop computer Operating System Windows...

AdamDamon

Community Legend

363 Views

1 replies

1 likes

  • 363 Views
  • 1 replies
  • 1 likes