My Question or Issue
hi, I have spotify pc for a while. last month I became a premium user because I traveled abroad and needed music offline. now I came back ands I cancelled my premium. I went to the PC spotify and nothing is showing!
as you can see my saved songs are not showing and neither any playlist I have.
when I try to play anything (ed sheeran songs for example) It just won't play anything!
it's for a while also that it is not connecting to show my friends activity but I wasn't mind by it (for 6 months approximitly).
in my phone everything works fine, just the PC version not. even when I try to cast to my PC the songs from the phone It just stuck on 00:00 and won't play anything. only local files works.
I've tried to reinstall several times and erase all the spotify files and folders from my PC, nothing worked.
wish you could help me!
Solved! Go to Solution.
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂