Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12334 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1504 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3824 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueWhen sorting a collaboration playlist by user the player does not play the next track as shown in the list. It seems to shuffle through one user before moving to another rand...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue When sorting a collaboration playlist by user the player does not play the next track as sh...
380 Views
0 replies
0 likes
PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueYes, I searched and this seems to be a reappearing issue.No matter how many times I set Spotify NOT to run on Windows start, it will not startup maybe a few times, but t...
Plan Premium Country Slovakia Device PC Operating System Windows 10 My Question or Issue Yes, I searched and this seems to be a reappearing issue. No matter how many times I set Spo...
Casual Listener
1159 Views
6 replies
0 likes
PlanPremiumCountryUKDevice(Laptop, spotify connect on various devices)Operating System(Windows 10) My Question or IssueI see this is marked as fixed but mine has not updated for 16 days now after previously working fine for years. Have tried the sugg...
Plan Premium Country UK Device (Laptop, spotify connect on various devices) Operating System (Windows 10) My Question or Issue I see this is marked as fixed but mine has not updated ...
Spotify Legend
649 Views
1 replies
0 likes
I can't see the charts into the search page (when there is not a current search). PlanFreeCountryMaltaDevice(Fujitsu Lifebook A Series)Operating System(Windows 10) My Question or IssueI can't see the charts into the search page (when there is not a c...
I can't see the charts into the search page (when there is not a current search). Plan Free Country Malta Device (Fujitsu Lifebook A Series) Operating System (Windows 10) ...
Composer
1180 Views
1 replies
0 likes
I'm not sure what is going on, but when I open my desktop version of Spotify, all that opens is a black window with only three white dots in the top left corner that are clickable, and then the minimize, maximize and close icons in the top right. Tha...
I'm not sure what is going on, but when I open my desktop version of Spotify, all that opens is a black window with only three white dots in the top left corner that are clickable, and then the minim...
Community Legend
3384 Views
4 replies
2 likes
About a day ago i opened up Spotify and tried to play some song but but nothing worked i couldn't see the album art in the bottom left corner, the name of the song currently playing didn't show up, the song timer was not a the bottom, and i couldn't ...
About a day ago i opened up Spotify and tried to play some song but but nothing worked i couldn't see the album art in the bottom left corner, the name of the song currently playing didn't show up, t...
Spotify Legend
645 Views
1 replies
0 likes
Plan: PremiumCountry: BrasilDevice: DesktopOperating System: Windows 10 My desktop app don't show music lyrics, neither WinApp or desktop app. The app don't show the button to see lyricsDon't show the key button to see lyrics
Plan: Premium Country: Brasil Device: Desktop Operating System: Windows 10 My desktop app don't show music lyrics, neither WinApp or desktop app. The app don'...
Spotify Legend
8147 Views
1 replies
2 likes
PlanFreeCountryFranceDeviceDesktop computerOperating SystemWindows 10 My Question or IssueGood evening. I encounter a problem on Spotify on my main computer which is on Windows 10: No sound on the software, no matter what music I select, despite a cl...
Plan Free Country France Device Desktop computer Operating System Windows 10 My Question or Issue Good evening. I encounter a problem on Spotify on my main computer which is on Windows...
Moderator
747 Views
2 replies
0 likes
PlanPremiumCountrySchweiz Operating SystemWindows 10 Die Suchfunktion bei Spotify geht nicht - es erscheint gar nichts, egal wonach ich suche. Habe die App in Windows Store heruntergeladen -> Fehler, habe die App über die Website Installiert -> Fehle...
Plan Premium Country Schweiz Operating System Windows 10 Die Suchfunktion bei Spotify geht nicht - es erscheint gar nichts, egal wonach ich suche. Habe die App in Windows Store ...
Spotify Legend
5136 Views
1 replies
0 likes
Hi, everytime I type anything in the search bar of spotify, it disappears, same behaviour since multiple times I updated or reinstalled the program...on Win10 desktop
Hi, everytime I type anything in the search bar of spotify, it disappears, same behaviour since multiple times I updated or reinstalled the program... on Win10 desktop
Spotify Legend
819 Views
1 replies
1 likes
I never had any issues running spotify before, but i recently upgraded with the new creators update and am unable to use spotify at all. It opens fine but as soon as i select a song and hit play the app instantly closes. Ive gone through task manager...
I never had any issues running spotify before, but i recently upgraded with the new creators update and am unable to use spotify at all. It opens fine but as soon as i select a song and hit play the ...
Visitor
27053 Views
3 replies
2 likes
Can't play any song on PC.PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue I can't play any song with spotify on my PC, but on phone I can.I deleted the app from PC and logged out from everywhere and then I'm only logged in ...
Can't play any song on PC. Plan Premium Country Device PC Operating System Windows 10 My Question or Issue I can't play any song with spotify on my PC, but on phone I c...
Visitor
3172 Views
4 replies
1 likes
I was playing f1 2020 on PC and, all of a sudden, the music stopped playing.The issue is that it fades out before stopping, but the music still plays in the background, I just can't hear it.I've checked my pc status but everything was normal, meaning...
I was playing f1 2020 on PC and, all of a sudden, the music stopped playing. The issue is that it fades out before stopping, but the music still plays in the background, I just can't hear it. I've ...
Composer
2105 Views
3 replies
1 likes
PlanPremiumCountryUK DeviceWindows 10 Operating System1903 - OS Build 18362.356 My Question or IssueOpening Spotify immediately causing Spotify.exe to use 100% of a single core. I've uninstalled and re-installed (both the Store version and directly f...
Plan Premium Country UK Device Windows 10 Operating System 1903 - OS Build 18362.356 My Question or Issue Opening Spotify immediately causing Spotify.exe to use 100% ...
Visitor
3596 Views
8 replies
0 likes
I just joined Spotify. And I am a premium user. I am trying to make playlists and every time I add a song it adds every remix by every DJ on the planet (Yes I am exaggerating). But seriously, it adds like 3 or 4 or more versions at one time. I do not...
I just joined Spotify. And I am a premium user. I am trying to make playlists and every time I add a song it adds every remix by every DJ on the planet (Yes I am exaggerating). But seriously, it adds...
Moderator
602 Views
1 replies
0 likes
Just wanting to check and see if other Windows 10 App users occasionally see "Installing Spotify" upon launching the app? I get it on both my systems.I believe this is really just a license update but I also loose settings such as Shuffle, Repeat and...
Just wanting to check and see if other Windows 10 App users occasionally see "Installing Spotify" upon launching the app? I get it on both my systems. I believe this is really just a l...
Moderator
903 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10, release 1909 My Question or IssueThe desktop application has not been playing music for several weeks now. This started after the application auto-updated. The application starts, it lets me lo...
Plan Premium Country USA Device PC Operating System Windows 10, release 1909 My Question or Issue The desktop application has not been playing music for several weeks now. This start...
Spotify Legend
1110 Views
3 replies
0 likes
PlanPremiumCountryFRDevicePCOperating SystemWindows 10 My Question or IssueOn my phone, I have all my music. But when I use my PC, the albums section is empty. All other sections are ok. Please provide me some help to get my music on both platform, t...
Plan Premium Country FR Device PC Operating System Windows 10 My Question or Issue On my phone, I have all my music. But when I use my PC, the albums section is empty. All ot...
Newbie
1023 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe arrows to scroll up down have down have gone missing from my win 10 laptops spot premium ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the arr...
Moderator
649 Views
1 replies
0 likes
DevicePCOperating SystemWindows 10 My Question or IssueWhen you start to listen artist songs from ALBUMS/EP's area. Song changed and start play from antoher ALBUM/EP's but inside artist page in ALBUM/EP's area an icon, which show current active ALBUM...
Device PC Operating System Windows 10 My Question or Issue When you start to listen artist songs from ALBUMS/EP's area. Song changed and start play from antoher ALBUM/EP's but in...
729 Views
0 replies
0 likes
