Plan
Premium
Country
Brazil
Device
Desktop
Operating System
Windows 10
My Question or Issue
So, I've reinstalled the program many times through the website or the windows app store, the issue is as it follows:
Whenever I open spotify fresh, it opens normally, but when I put my log in details and try logging in, the program crashes instantly after I click on log in, and it keeps crashing when i try to reopen it, I already reinstalled windows, ran DISM fixes and everything I could do, nothing managed to fix it.
If it's any help, I'm running in Windows 10 pro, latest update.
Hey there @AudioHill,
Thanks for getting in touch with us 🙂
Can you try restarting the PC? If that doesn't help, we'd suggest you take a look at these steps to make sure the cache is not causing this issue.
If this doesn't do the trick, it's a good idea to restart the router.
Keep us posted! If you have more questions, we are here for you.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod