Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23222 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
904361 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45040 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?
SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?
Not applicable
2323 Views
2 replies
1 likes
PlanPremiumCountryUSa DeviceAcer Laptop Operating SystemWindows 10 My Question or IssueOn my screen when viewing a playlist you can see columns for title, artist, and date song was added to playlist. Is there a way to have song duration listed too?
Plan Premium Country USa Device Acer Laptop Operating System Windows 10 My Question or Issue On my screen when viewing a playlist you can see columns for title, artis...
Casual Listener
2258 Views
3 replies
0 likes
Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....
Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst ...
779 Views
0 replies
1 likes
PlanFree/PremiumCountryUnited StatesDeviceLenovo Legion Y-7000P-1060Operating SystemWindows 10 My Question or IssueDoes anyone know how to fix this? I think I've tried everything I can including reinstalling spotify, deleting cache, and setting my de...
Plan Free/Premium Country United States Device Lenovo Legion Y-7000P-1060 Operating System Windows 10 My Question or Issue Does anyone know how to fix this? I think I've tried ...
Casual Listener
565 Views
2 replies
2 likes
PlanFreeCountryFranceDeviceAsus ROG laptopOperating SystemWindows 10 My Question or IssueSooo, yesterday my spotify suddenly stopped working on BOTH my laptop and my phone. I thought it was my account, so I tried with another one but it didn't work e...
Plan Free Country France Device Asus ROG laptop Operating System Windows 10 My Question or Issue Sooo, yesterday my spotify suddenly stopped working on BOTH my laptop an...
Casual Listener
438 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the Desktop app for Spotify, when I slide the volume adjuster with my mouse, the slider wi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the ...
Moderator
3137 Views
3 replies
1 likes
PlanFreeCountryIndonesiaDevice(PC (1.0.85.257.g0f8531bd (Windows Store version)))Operating System(Windows 10 x64 1803) My Question or IssueHi. I have problems with Spotify not linking local files to Spotify database (all artist and albums are greyed ...
Plan Free Country Indonesia Device (PC (1.0.85.257.g0f8531bd (Windows Store version))) Operating System (Windows 10 x64 1803) My Question or Issue Hi. I have problems with Spotify no...
Composer
1949 Views
7 replies
2 likes
I have done a playlist containing many genres and sub genres . unfortunately only a few genres are showing in the list Is the any option to completely restart the songs recommendations? , meaning refresh the base of the recommendations so songs from ...
I have done a playlist containing many genres and sub genres . unfortunately only a few genres are showing in the list Is the any option to completely res...
Spotify Star
1201 Views
3 replies
0 likes
PlanPremiumCountryCzech republic My Question or IssueHi, yesterday I decided that I want to share my local files from my Windows 10 laptop to my Android 10 phone. So I did everything the tutorial on this page wanted me to do and after a while, the do...
Plan Premium Country Czech republic My Question or Issue Hi, yesterday I decided that I want to share my local files from my Windows 10 laptop to my Android 10 phone. So I did everything...
Casual Listener
1505 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI installed spotify with the installer. Some windows update installed the windows app store v...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I insta...
425 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently upgraded my monitor to a 1440p 27' display and I am running a 1080p monitor as a secondary. When it's on my secondary display it looks fine, like it i...
Plan Premium Country Netherlands Device Desktop Operating System Windows 10 My Question or Issue I recently upgraded my monitor to a 1440p 27' display and I am running a 1080p monito...
520 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi there! Just had this issue come up yesterday where the Spotify app on my desktop wouldn't let me play or select any music. It will randomly start playing mus...
Plan Premium Country Australia Device Desktop PC Operating System Windows 10 My Question or Issue Hi there! Just had this issue come up yesterday where the Spotify app on my desktop ...
Community Legend
2600 Views
4 replies
0 likes
Operating SystemWindows 10 My Question or IssueI ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've tried to open the app through the AppData folder as administrator, n...
Operating System Windows 10 My Question or Issue I ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've trie...
391 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung S7, Google Home MiniOperating SystemWindows 10 My Question or Issue I have all my local files in playlists. I ask it to play the playlist that is 100% local files. It says "Ok, playing xxx playlist." but nothing ac...
Plan Premium Country USA Device Samsung S7, Google Home Mini Operating System Windows 10 My Question or Issue I have all my local files in playlists. I ask it to play the...
Visitor
21999 Views
3 replies
1 likes
PlanUnlimitedCountrySpainDevicePCOperating System(Windows vista) My Question or IssueI have accidentally unistalled spotify on my laptop. I have tried to download again the installer (also the offline version) but it doesn't open when double click on...
Plan Unlimited Country Spain Device PC Operating System (Windows vista) My Question or Issue I have accidentally unistalled spotify on my laptop. I have tried to download again the i...
Casual Listener
6452 Views
4 replies
0 likes
PlanPremiumCountryBulgariaDeviceDesktop PCOperating SystemWindows 10 Pro, version 1909, OS build 18363.1016 My Question or IssueThe Spotify App cycles through songs in a playlist and doesn't actually play anything. If you want to hear a specific song...
Plan Premium Country Bulgaria Device Desktop PC Operating System Windows 10 Pro, version 1909, OS build 18363.1016 My Question or Issue The Spotify App cycles through songs in a play...
Newbie
3227 Views
8 replies
3 likes
So.. I can't stand those flat/minimalistic design trends everyone into nowadays and my eyes hurt every time I open my browser and it just makes me wanna cry and everything - that's the reason.Now, I managed to dig out v0.8.4 on Wayback Machine but ev...
So.. I can't stand those flat/minimalistic design trends everyone into nowadays and my eyes hurt every time I open my browser and it just makes me wanna cry and everything - that's the reason. Now...
Casual Listener
867 Views
2 replies
0 likes
I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turned on, it will be completely fine. But, for turned ...
I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turn...
Community Legend
1141 Views
1 replies
2 likes
PlanFamilyCountryIndonesiaDeviceLaptopOperating SystemWindows 10 My Question or IssueAfter update to windows 10 ver 2004, the network notification is buggy. it is because it can't always connect to telemetry.microsoft.com (DNS problem) behind my offi...
Plan Family Country Indonesia Device Laptop Operating System Windows 10 My Question or Issue After update to windows 10 ver 2004, the network notification is buggy. it is because it ...
Visitor
800 Views
1 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop, Windows 10 My Spotify app is stuck on random mode for Liked Songs. (Yes, I know there's a button for that)--even if I click the button to turn random mode on or off, it still will only play my Liked Songs on ran...
Plan Premium Country Canada Device Desktop, Windows 10 My Spotify app is stuck on random mode for Liked Songs. (Yes, I know there's a button for that)--even if I click the button to tur...
Newbie
1189 Views
1 replies
2 likes
