Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2211 Views

0 replies

4 likes

  • 2211 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152494 Views

83 replies

27 likes

  • 152494 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

141129 Views

294 replies

22 likes

  • 141129 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11361 Views

1 replies

6 likes

  • 11361 Views
  • 1 replies
  • 6 likes

Solved!! I think my spotify desktop app is showing the web app (lots of features disabled)

Basically I am struggling to do many things I can normally do on Spotify. This is a second account I have, and on my main account I can do all these things with no issue. Also, when I log into the new account, it looks different to how Spotify looks ...

Visitor

Basically I am struggling to do many things I can normally do on Spotify. This is a second account I have, and on my main account I can do all these things with no issue. Also, when I log into the ne...

Imad194

Visitor

4041 Views

2 replies

1 likes

  • 4041 Views
  • 2 replies
  • 1 likes

Superuser Contribution Unable to remove a playlist from the "Recently Played" section of Home

PlanFreeCountryUnited StatesDeviceCustom Built PCOperating SystemWindows 10 Win32 (not Windows Store version) My Question or IssueI am unable to remove a playlist that someone suggested me to play during a stream, it has been stuck on the "Recently p...

Gig Goer

  Plan Free Country United States Device Custom Built PC Operating System Windows 10 Win32 (not Windows Store version)   My Question or Issue I am unable to remove a playlist tha...

Ivan

Spotify Legend

841 Views

1 replies

0 likes

cannot remove
Recently Played
  • 841 Views
  • 1 replies
  • 0 likes

spotify bug when I listen to music with my friends through discord

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or IssueWhen I hear music from spotify through discord the music does not start, and always starts in 1 minute and 54 seconds, what do I do?

Visitor

  Plan Premium Country Brazil Operating System Windows 10   My Question or Issue When I hear music from spotify through discord the music does not start, and always starts in 1 min...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes

UX is terrible these days. Windows 10 especially.

Why make the artists' page only top 5 songs? Why remove the top 10? Why not make it even longer? I don't want to sift through 1000 Mozart albums to find a popular song that isn't in the top 5. Taking usability away is just tiresome with these UX deci...

Casual Listener

Why make the artists' page only top 5 songs?  Why remove the top 10?  Why not make it even longer?  I don't want to sift through 1000 Mozart albums to find a popular song that isn't in...

OneByBoo

Roadie

413 Views

1 replies

1 likes

  • 413 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't search within liked songs/playlists

PlanPremiumCountryUSADeviceWindowsOperating SystemWindows 10 My Question or IssueSearching within Liked Songs seems to have gone away, or I just can't find it with the new design. Makes it very hard to navigate through 1000s of saved songs.

Casual Listener

Plan Premium Country USA Device Windows Operating System Windows 10   My Question or Issue Searching within Liked Songs seems to have gone away, or I just can't find it with the new de...

partyingwithdragons

Regular

24236 Views

32 replies

36 likes

  • 24236 Views
  • 32 replies
  • 36 likes

Desktop UI A/B testing web player UI

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueI recently had to switch to a new account, and when I logged in to the desktop app on this new account, the UI changed. It now looks like the web player UI instead of the tra...

Newbie

Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue I recently had to switch to a new account, and when I logged in to the desktop app on this new account...

HurleybirdJr

Newbie

2092 Views

1 replies

25 likes

  • 2092 Views
  • 1 replies
  • 25 likes

Solved!! [Win10] Spotify connection issues

AccountCreated over facebookPlanPremium (Telekom Germany)CountryGermanyDevicePCOperating SystemWin10 My Question or IssueI've had problems with Spotify for a few months now. Spotify thinks my PC is offline and shows me error code 4.Today I uninstalle...

Visitor

Account Created over facebook Plan Premium (Telekom Germany) Country Germany Device PC Operating System Win10   My Question or Issue I've had problems with Spotify for a few months n...

User999x

Casual Listener

3122 Views

3 replies

6 likes

Account
Login
Other
  • 3122 Views
  • 3 replies
  • 6 likes

Superuser Contribution Audiobook Local Files

PlanPremiumCountryUKDevicePC & MobileOperating SystemLatest IOS & Windows 10 My Question or IssueHello there, I have uploaded some audiobooks from my local storage and use them within Spotify. I have these synced to my IOS device as well. I was wonde...

Visitor

Plan Premium Country UK Device PC & Mobile Operating System Latest IOS & Windows 10   My Question or Issue Hello there,   I have uploaded some audiobooks from my local s...

Spencb

Newbie

2464 Views

2 replies

5 likes

Audiobooks
local files
Podcasts
save
save location
Windows 10
  • 2464 Views
  • 2 replies
  • 5 likes

Solved!!Superuser Contribution [Desktop] Spotify is skipping all the songs

PlanPremiumCountryPOLANDDevicePCOperating SystemWin10 64bit My Question or IssueSpotify is skipping all of the songs. On the top bar there is blue message saying that The song cannot be played right now. Situation has been the same for about a month ...

Casual Listener

Plan Premium Country POLAND Device PC Operating System Win10 64bit   My Question or Issue Spotify is skipping all of the songs. On the top bar there is blue message saying that The son...

Ivan

Spotify Legend

13951 Views

14 replies

2 likes

  • 13951 Views
  • 14 replies
  • 2 likes

Solved!! Songs will not load

Either if it is in a playlist or album, no songs will load. The song appears, and the app appears fine, but the songs will load forever and will not play if I click on them. This first happened when I tried to switch playlists. I was playing a song f...

Casual Listener

Either if it is in a playlist or album, no songs will load.  The song appears, and the app appears fine, but the songs will load forever and will not play if I click on them. This first happened...

zerolunaa

Casual Listener

2348 Views

1 replies

0 likes

  • 2348 Views
  • 1 replies
  • 0 likes

[Desktop] [Windows] [Webplayer] "guc-spclient / devices" returns 50x

PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueUsing the webplayer is not playingI noticed that when player calls "guc-spclient.spotify.com/track-playback/v1/devices" returns 504 and sometimes (only 1) 502 with a message ...

Visitor

Plan Free Country   Device Desktop Operating System Windows 10   My Question or Issue Using the webplayer is not playing I noticed that when player calls "guc-spclient.spotify.co...

moscoquera

Regular

1880 Views

2 replies

1 likes

WebPlayer
Windows
  • 1880 Views
  • 2 replies
  • 1 likes

Spotify constantly skips songs without playing

PlanPremiumCountryUKDevicePC, using UMC204HD via USB out to speakersOperating SystemWindows 10 My Question or IssueSpotify will not play songs and will constantly skip so fast as to not be able to read the titles of the songs. Youtube, Video games an...

Visitor

Plan Premium Country UK Device PC, using UMC204HD via USB out to speakers Operating System Windows 10   My Question or Issue Spotify will not play songs and will constantly skip so fas...

Sebasty

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify muted in Volume Mixer and cannot unmute

PlanPremiumCountryUKDevice(Windows Laptop (Lenovo)Operating System(Windows 10) My Question or IssueFor some reason, Spotify decides to mute itself in the volume mixer and I cannot unmute it. It has done this a few times but all I had to do was restar...

Casual Listener

Plan Premium Country UK Device (Windows Laptop (Lenovo) Operating System (Windows 10)   My Question or Issue For some reason, Spotify decides to mute itself in the volume mixer and I c...

MafeG

Spotify Legend

11358 Views

12 replies

2 likes

  • 11358 Views
  • 12 replies
  • 2 likes

Superuser Contribution Playlist playing wrong songs

Windows 10 PremiumI have recently noted that my playlists sometimes play the wrong song.For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted the Gorillas tracks and started playing the Fun Lovin Crims tra...

Roadie

Windows 10  Premium I have recently noted that my playlists sometimes play the wrong song. For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted t...

Peter

Spotify Legend

3748 Views

5 replies

1 likes

  • 3748 Views
  • 5 replies
  • 1 likes

Profile not showing up in search

PlanFree/PremiumCountry U.S. DeviceGalaxyOperating SystemAll devices My Question or IssueI usually navigate to my sister's profile on Spotify via the search bar by typing in her name as it's faster than going through 3 different menus to find it. Tod...

Casual Listener

Plan Free/Premium Country U.S.   Device Galaxy Operating System All devices   My Question or Issue I usually navigate to my sister's profile on Spotify via the search bar by typ...

WhatGoodIsMusic

Music Fan

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to edit playlist cover

PlanPremiumCountryUSADeviceAsus LaptopOperating SystemWindows 10 My Question or IssueWithin the last week my Spotify changed it's look, I'm now unable to edit playlists. I've tried uninstalling, and even followed the steps for a thorough uninstall, b...

Regular

Plan Premium Country USA Device Asus Laptop Operating System Windows 10   My Question or Issue Within the last week my Spotify changed it's look, I'm now unable to edit playlists.&nbsp...

ScooterMill

Regular

1634 Views

6 replies

5 likes

  • 1634 Views
  • 6 replies
  • 5 likes

Spotify won't connect to the internet

PlanPremiumCountryILDevice(Laptop)Operating SystemWindows 10 My Question or IssueSpotify was saying "internet connection unavailable" despite being connected and browsing websites. Tried resetting the wifi router, messing with Spotify settings and ch...

Visitor

Plan Premium Country IL Device (Laptop) Operating System Windows 10   My Question or Issue Spotify was saying "internet connection unavailable" despite being connected and browsing web...

OneByBoo

Roadie

897 Views

1 replies

0 likes

Windows 10
  • 897 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Unmute in Volume Mixer

PlanPremiumCountryUnited StatesDeviceIdeaPad FlexOperating SystemWindows 10 My IssueAs you can see in the screen shot attached, Spotify will not unmute. I have relaunched the app, closed other applications, and changed the volume. No matter what I do...

Visitor

Plan Premium Country United States Device IdeaPad Flex Operating System Windows 10   My Issue As you can see in the screen shot attached, Spotify will not unmute. I have relaunched the...

VladimirGluten

Regular

5746 Views

12 replies

0 likes

  • 5746 Views
  • 12 replies
  • 0 likes

Spotify Connect Not working for iOS or Desktop

PlanFree/PremiumCountryAustraliaDeviceiPhone XE and Windows LaptopOperating SystemiOS 13 and Windows 10 My Question or IssueMultiple people at my workplace are unable to connect to our heos 1 via spotify connect, I have unplugged and plugged back in,...

Casual Listener

Plan Free/Premium Country Australia Device iPhone XE and Windows Laptop Operating System iOS 13 and Windows 10   My Question or Issue Multiple people at my workplace are unable to conn...

OneByBoo

Roadie

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

Solved!! Playlist with local files not playing

My Spotify Playlist with local files only does not play when I send it to another person. When they receive it and they tap the play button, nothing happens. Also when I open this playlist on my phone, NOTHING shows up! This issue has been very frust...

Casual Listener

My Spotify Playlist with local files only does not play when I send it to another person. When they receive it and they tap the play button, nothing happens. Also when I open this playlist on my phon...

Kassam

Casual Listener

2367 Views

2 replies

0 likes

  • 2367 Views
  • 2 replies
  • 0 likes