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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83714 Views

40 replies

68 likes

  • 83714 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793895 Views

503 replies

64 likes

  • 793895 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23480 Views

25 replies

7 likes

  • 23480 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3046 Views

0 replies

4 likes

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  • 4 likes

Spotify no longer playing after windows crash

PlanPremiumCountryU.S.A.DevicePC(custom)Operating SystemWindows 10 My Question or IssueI've had spotify on my computer since the day I built it and it's always worked, Today I got the Windows blue screen of death, I had spotify playing when it died a...

Newbie

Plan Premium Country U.S.A. Device PC(custom) Operating System Windows 10   My Question or Issue I've had spotify on my computer since the day I built it and it's always worked, Today ...

351 Views

0 replies

0 likes

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Edit changes on a playlist will vanish.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I make "edit" changes to the "Description" field on a playlist, they "take" and then the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

381 Views

0 replies

0 likes

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Spotify sometimes crashes the instant i play a song

Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the past, and now that it's happened at least 4 times in...

Visitor

Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the p...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Saved Albums gone

PlanPremiumCountrySwedenDeviceDesktop Operating SystemWindows 10 My Question or Issue All my saved favorite Albums are gone! I tried to save a new one at it is now the only one on my list. Windows Store ver 1.1.39.612

Regular

  Plan Premium Country Sweden Device Desktop  Operating System Windows 10   My Question or Issue   All my saved favorite Albums are gone! I tried to save a new one at ...

412 Views

0 replies

0 likes

  • 412 Views
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Friend activity doesn't update

PlanPremiumCountryRussiaDeviceXiaomi Notebook AirOperating System Windows 10 My Question or IssueMy Friend Activity hasn't updated in 5 days while I for sure know that my friends have been active during this time. It seems that I have tried every tro...

Visitor

Plan Premium Country Russia Device Xiaomi Notebook Air Operating System  Windows 10   My Question or Issue My Friend Activity hasn't updated in 5 days while I for sure know that m...

328 Views

0 replies

0 likes

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Odd file in AppData found by system scan...

PlanFamilyCountryUSADeviceDell Inspiron 3558Operating SystemWindows 10 My Question or IssueToday my virus scanner found two files that were unable to be scanned because they are password protected. One file was located in my Local folder in AppData. ...

Visitor

Plan Family Country USA Device Dell Inspiron 3558 Operating System Windows 10   My Question or Issue Today my virus scanner found two files that were unable to be scanned because they ...

800 Views

0 replies

0 likes

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Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanFreeCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueMy liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restarted my computer but sadly the issue is still going on. I still have this issu...

Newbie

Plan Free Country Poland Device Desktop Operating System Windows 10   My Question or Issue My liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restart...

342 Views

0 replies

1 likes

  • 342 Views
  • 0 replies
  • 1 likes

Solved!! Devices Available menu no longer displays other computers or phones

PlanPremiumCountryUSADeviceLaptop / IphoneOperating SystemWindows 10 / iOS 13.6.1 My Question or IssueI use one of my computers as a media center and use different computers or phones to control Spotify on that media center computer. With the latest ...

Casual Listener

Plan Premium Country USA Device Laptop / Iphone Operating System Windows 10 / iOS 13.6.1   My Question or Issue I use one of my computers as a media center and use different computers ...

tmlee14

Casual Listener

631 Views

1 replies

0 likes

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Some tracks not playing

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO play so it isnt that the tracks are not on spotify Any ideas?

Roadie

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does.   On my android app tracks 1 to 4 DO pla...

343 Views

0 replies

2 likes

  • 343 Views
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Discover Weekly playlist

PlanFreeCountryUkraine Operating System(Windows 10) My Question or IssueHi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve any discover weekly playlist during this time. How long do i need to wait for form...

Casual Listener

Plan Free Country Ukraine   Operating System (Windows 10)   My Question or Issue Hi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve a...

Emilia_8

Community Legend

414 Views

1 replies

0 likes

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  • 1 replies
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Shuffle button is greyed out unless already listening to a playlist or album

PlanPremiumCountryGermanyDeviceWindows Desktop PCOperating SystemWindows 10 Version 10.0.18363 Build 18363 My Question or IssueIf I open the app fresh, or if I listen to the Spotify radio, the shuffle button is greyed out and unavailable. This is exp...

Newbie

Plan Premium Country Germany Device Windows Desktop PC Operating System Windows 10 Version 10.0.18363 Build 18363   My Question or Issue If I open the app fresh, or if I listen to...

1102 Views

0 replies

0 likes

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Pro-Ject Pre Box S2 Digital issue Spotify don’t play on default

https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 DigitalHeadphone Beyerdynamic DT 1990 ProProblem when have my dac on default device it makes no sound but when I start with something else and then switch it works again, Thanks...

Roadie

https://youtu.be/a6bUj9fVFxY timestamps in video  DAC Pro-Ject Pre Box S2 Digital Headphone Beyerdynamic DT 1990 Pro Problem when have my dac on default device it makes no soun...

728 Views

0 replies

1 likes

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Solved!!Superuser Contribution Spotify Connect does not work with desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible with the app (in all its forms), but the desktop app does NOT show th...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible ...

J13lue

Casual Listener

2727 Views

2 replies

0 likes

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  • 2 replies
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Podcast Scrolling Doesn't Load Old Episodes

PlanFree/PremiumCountryCanadaDeviceDesktop Browsers Operating SystemWindows 10 My Question or IssueI've been listening to the Pistol Shrimps Radio (https://open.spotify.com/show/2b30Vzg3NQYoYSW2ur8wRf?si=nSXhBT9MSEWbIJjdRNf6KA) podcast on Spotify for...

Visitor

Plan Free/Premium Country Canada Device Desktop Browsers  Operating System Windows 10   My Question or Issue I've been listening to the Pistol Shrimps Radio (https://open.spotify....

489 Views

0 replies

1 likes

  • 489 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Crashes Immediatly after Logging in

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've reinstalled the program many times through the website or the windows app store, the issue is as it follows: Whenever I open spotify fresh, it opens normally...

Visitor

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue So, I've reinstalled the program many times through the website or the windows app store, ...

Ver

Spotify Legend

1997 Views

1 replies

2 likes

  • 1997 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

Newbie

Plan Free/Premium Country Turkey   Device (Lenovo V338) Operating System (Windows 10)   My Question or Issue Does not appear my playlist. 

Alex

Spotify Legend

640 Views

1 replies

0 likes

Windows
  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...

Alex

Spotify Legend

695 Views

1 replies

1 likes

  • 695 Views
  • 1 replies
  • 1 likes

Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

Newbie

Hello,   I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know  that it's not working on Discover Weekly playlist but it...

Mihail

Spotify Legend

6864 Views

23 replies

6 likes

Windows
  • 6864 Views
  • 23 replies
  • 6 likes

Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Alex

Spotify Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skipping songs (Asus Xonar users)

PlanFree/PremiumCountryARGENTINA Operating SystemWindows 10 My Question or IssueSpotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the card's panel. That works, but this reproduces all music in stereo and not in 5.1...

Regular

Plan Free/Premium Country ARGENTINA   Operating System Windows 10   My Question or Issue Spotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the c...

Morguliusz

Visitor

1866 Views

6 replies

0 likes

  • 1866 Views
  • 6 replies
  • 0 likes