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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81621 Views

40 replies

68 likes

  • 81621 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779366 Views

503 replies

64 likes

  • 779366 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18896 Views

19 replies

5 likes

  • 18896 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2836 Views

0 replies

4 likes

  • 2836 Views
  • 0 replies
  • 4 likes

Odd file in AppData found by system scan...

PlanFamilyCountryUSADeviceDell Inspiron 3558Operating SystemWindows 10 My Question or IssueToday my virus scanner found two files that were unable to be scanned because they are password protected. One file was located in my Local folder in AppData. ...

Visitor

Plan Family Country USA Device Dell Inspiron 3558 Operating System Windows 10   My Question or Issue Today my virus scanner found two files that were unable to be scanned because they ...

785 Views

0 replies

0 likes

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Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanFreeCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueMy liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restarted my computer but sadly the issue is still going on. I still have this issu...

Newbie

Plan Free Country Poland Device Desktop Operating System Windows 10   My Question or Issue My liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restart...

338 Views

0 replies

1 likes

  • 338 Views
  • 0 replies
  • 1 likes

Solved!! Devices Available menu no longer displays other computers or phones

PlanPremiumCountryUSADeviceLaptop / IphoneOperating SystemWindows 10 / iOS 13.6.1 My Question or IssueI use one of my computers as a media center and use different computers or phones to control Spotify on that media center computer. With the latest ...

Casual Listener

Plan Premium Country USA Device Laptop / Iphone Operating System Windows 10 / iOS 13.6.1   My Question or Issue I use one of my computers as a media center and use different computers ...

tmlee14

Casual Listener

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Some tracks not playing

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO play so it isnt that the tracks are not on spotify Any ideas?

Roadie

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does.   On my android app tracks 1 to 4 DO pla...

343 Views

0 replies

2 likes

  • 343 Views
  • 0 replies
  • 2 likes

Discover Weekly playlist

PlanFreeCountryUkraine Operating System(Windows 10) My Question or IssueHi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve any discover weekly playlist during this time. How long do i need to wait for form...

Casual Listener

Plan Free Country Ukraine   Operating System (Windows 10)   My Question or Issue Hi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve a...

Emilia_8

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Shuffle button is greyed out unless already listening to a playlist or album

PlanPremiumCountryGermanyDeviceWindows Desktop PCOperating SystemWindows 10 Version 10.0.18363 Build 18363 My Question or IssueIf I open the app fresh, or if I listen to the Spotify radio, the shuffle button is greyed out and unavailable. This is exp...

Newbie

Plan Premium Country Germany Device Windows Desktop PC Operating System Windows 10 Version 10.0.18363 Build 18363   My Question or Issue If I open the app fresh, or if I listen to...

1070 Views

0 replies

0 likes

  • 1070 Views
  • 0 replies
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Pro-Ject Pre Box S2 Digital issue Spotify don’t play on default

https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 DigitalHeadphone Beyerdynamic DT 1990 ProProblem when have my dac on default device it makes no sound but when I start with something else and then switch it works again, Thanks...

Roadie

https://youtu.be/a6bUj9fVFxY timestamps in video  DAC Pro-Ject Pre Box S2 Digital Headphone Beyerdynamic DT 1990 Pro Problem when have my dac on default device it makes no soun...

723 Views

0 replies

1 likes

  • 723 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect does not work with desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible with the app (in all its forms), but the desktop app does NOT show th...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible ...

J13lue

Casual Listener

2714 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Podcast Scrolling Doesn't Load Old Episodes

PlanFree/PremiumCountryCanadaDeviceDesktop Browsers Operating SystemWindows 10 My Question or IssueI've been listening to the Pistol Shrimps Radio (https://open.spotify.com/show/2b30Vzg3NQYoYSW2ur8wRf?si=nSXhBT9MSEWbIJjdRNf6KA) podcast on Spotify for...

Visitor

Plan Free/Premium Country Canada Device Desktop Browsers  Operating System Windows 10   My Question or Issue I've been listening to the Pistol Shrimps Radio (https://open.spotify....

486 Views

0 replies

1 likes

  • 486 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Crashes Immediatly after Logging in

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've reinstalled the program many times through the website or the windows app store, the issue is as it follows: Whenever I open spotify fresh, it opens normally...

Visitor

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue So, I've reinstalled the program many times through the website or the windows app store, ...

Ver

Spotify Legend

1995 Views

1 replies

2 likes

  • 1995 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

Newbie

Plan Free/Premium Country Turkey   Device (Lenovo V338) Operating System (Windows 10)   My Question or Issue Does not appear my playlist. 

Alex

Spotify Legend

637 Views

1 replies

0 likes

Windows
  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...

Alex

Spotify Legend

690 Views

1 replies

1 likes

  • 690 Views
  • 1 replies
  • 1 likes

Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

Newbie

Hello,   I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know  that it's not working on Discover Weekly playlist but it...

Mihail

Spotify Legend

6771 Views

23 replies

6 likes

Windows
  • 6771 Views
  • 23 replies
  • 6 likes

Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Alex

Spotify Legend

1087 Views

1 replies

0 likes

  • 1087 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skipping songs (Asus Xonar users)

PlanFree/PremiumCountryARGENTINA Operating SystemWindows 10 My Question or IssueSpotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the card's panel. That works, but this reproduces all music in stereo and not in 5.1...

Regular

Plan Free/Premium Country ARGENTINA   Operating System Windows 10   My Question or Issue Spotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the c...

Morguliusz

Visitor

1851 Views

6 replies

0 likes

  • 1851 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify skips song after one second

PlanPremiumCountryU.S.ADeviceCustom-built PCOperating SystemWindows 10 home version 2004 My Question or IssueWhen I go to play a song on my Spotify app. Spotify skips the song within one second and goes onto the next all the way through the whole pla...

Newbie

Plan Premium Country U.S.A Device Custom-built PC Operating System Windows 10 home version 2004   My Question or Issue When I go to play a song on my Spotify app. Spotify skips the son...

Alex

Spotify Legend

864 Views

1 replies

0 likes

windows 10 home
  • 864 Views
  • 1 replies
  • 0 likes

Spotify Web Player won't load

PlanFree/PremiumOperating SystemWindows 10, firefox My Question or IssueWhenever I try to access the web player on firefox, the link refuses to work. The page does not go through, but there is no error message, it simply defaults back to what it had ...

Casual Listener

Plan Free/Premium Operating System Windows 10, firefox   My Question or Issue Whenever I try to access the web player on firefox, the link refuses to work. The page does not go through, bu...

Billy-J

Spotify Star

884 Views

3 replies

0 likes

Troubleshooting
  • 884 Views
  • 3 replies
  • 0 likes

How to get my profile picture to update to my current Facebook one?

PlanFree/PremiumCountryUnited StatesDevicePC, also have a android. Operating SystemWindows 10,etc. My Question or IssueHow to get my profile picture to update to my current Facebook one?

Newbie

Plan Free/Premium Country United States Device PC, also have a android.  Operating System Windows 10,etc.   My Question or Issue How to get my profile picture to update to my curr...

Billy-J

Spotify Star

693 Views

1 replies

0 likes

Facebook
Profile Pic
profile picture
  • 693 Views
  • 1 replies
  • 0 likes

Radio station full of cover songs instead of originals

Seems like anytime I turn on an oldies station, I get songs that say they are by a particular artist, but are actually "tribute" bands or fun "60s collections". The split between original songs and fake ones are about 50/50, it's very very bad. #1, m...

Regular

Seems like anytime I turn on an oldies station, I get songs that say they are by a particular artist, but are actually "tribute" bands or fun "60s collections". The split between original songs and f...

Giu616

Visitor

7198 Views

4 replies

3 likes

Windows
  • 7198 Views
  • 4 replies
  • 3 likes

Superuser Contribution jump to bottom of page bug

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Found a bug where you can jump to the bottom of an artist's "Overview" page. Starting on the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Ver

Spotify Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes