Issues with Podcasts within the last week

Issues with Podcasts within the last week

Plan

Premium

Country

USA

Device

 

Operating System

 

 

My Question or Issue

On my work computer, I can listen to music fine but I’ve been having issues this week with podcasts. They’ll work fine on my phone but my work computer will play podcasts with no voices coming through. I just hear distorted audio. I don’t have an app downloading to the desktop as I can’t do that at work and have never had issues before this week. I use chrome as well. 

Reply
1 Reply

Hey there @treeness100

 

Help’s here!

 

If you hear the podcasts distorted when listening on the web player in Chrome we recommend checking if you observe the same in a private/incognito window. This ensures you avoid any cache issues with your preferred browser. Another thing you can try is using a different kind of browser. 

 

In case you see no change after trying this, send us a short video displaying the issue. 

Just attach the video to your next response to us by using the Insert Video option in the post editor.  

 

Keep us posted! We'll be here if you have any questions.  

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