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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2112 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151133 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139405 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11298 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution I can't save a podcast to a playlist

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium, am in Germany, and am on a desktop (Windows 10)

Casual Listener

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium...

berlinmill

Casual Listener

673 Views

4 replies

0 likes

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Solved!! Features

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...

Rigsby1

Gig Goer

634 Views

2 replies

0 likes

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Cannot change playlist cover photo

PlanPremiumCountryEstoniaDeviceWindows Spotify AppOperating SystemWindows 10 My Question or IssueThis is a new issue I am having - I used to be able to change my playlist cover photo. Out of the blue I am not able to anymore. The pencil icon does not...

Casual Listener

Plan Premium Country Estonia Device Windows Spotify App Operating System Windows 10   My Question or Issue This is a new issue I am having - I used to be able to change my playlist cov...

SoundShots

Composer

638 Views

4 replies

1 likes

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Superuser Contribution Spotify doesnt work

PlanPremiumCountryCzechDevicePCOperating SystemWindows 10 My Question or IssueHello when I open spotify on my account it looks diffrent from my friends. I can´t follow them, lisen with them or anything. I tried reinstalling, looking into the settting...

Newbie

  Plan Premium Country Czech Device PC Operating System Windows 10   My Question or Issue Hello when I open spotify on my account it looks diffrent from my friends. I can´t follo...

Mario

Spotify Legend

393 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No more local files feature!

PlanPremiumDeviceWindows PCOperating SystemWindows 10My Question or Issue I moved to YouTube music but I decided to give Spotify one last go after being a Premium member for years. With this latest version, I'm unable to add local files, After search...

Visitor

Plan Premium Device Windows PC Operating System Windows 10 My Question or Issue   I moved to YouTube music but I decided to give Spotify one last go after being a Premium member for year...

user-removed

Not applicable

778 Views

2 replies

1 likes

local files
Windows
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Superuser Contribution Spotify Playlist picture

PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueMy friend wants to change the picture of her playlist but can't even though she downloaded the app on her PC, which is also windows 10. (Both accounts are premium by ...

Newbie

  Plan Premium Country Philippines Device PC Operating System Windows 10   My Question or Issue My friend wants to change the picture of her playlist but can't even though she do...

Xenia

Moderator

465 Views

1 replies

0 likes

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Solved!! Will there ever be a feature to change your display name on desktop?

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

Visitor

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

Billy-J

Spotify Star

429 Views

1 replies

0 likes

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  • 1 replies
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New "Test" Version

PlanPremiumCountry DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks different and watered down. It has about half the features and options. Three Spotify reps h...

Casual Listener

Plan Premium Country   Device Windows Desktop Operating System Windows 10   My Question or Issue   I have two premium accounts. One is fully functional. The other looks diff...

OneByBoo

Roadie

1154 Views

1 replies

3 likes

Account
Other
Premium
Subscription
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Superuser Contribution Scrolling through library sidebar causes UI glitch with menu width

OS: Windows 10, Linux I'm really surprised that nobody else has posted this bug. I've been experiencing it across multiple desktop-based installs for at least a couple years. The problem is concerning the left-most menu section, where all the playlis...

Roadie

OS: Windows 10, Linux   I'm really surprised that nobody else has posted this bug. I've been experiencing it across multiple desktop-based installs for at least a couple years.   The pr...

Jeremy

Spotify Legend

1795 Views

8 replies

3 likes

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  • 8 replies
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Superuser Contribution changing cover image for playlists

PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am not able to change the cover image on my playlists, It will not give me the option to chan...

Visitor

Plan Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am no...

Xenia

Moderator

387 Views

1 replies

0 likes

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  • 1 replies
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fullscreen album art - new issue

PlanFreeCountryUSDevicelenovo thinkpadOperating Systemwindows 10 proMy Question or Issuefound out why i couldnt find the option, it disappears after one song. why is this?

Casual Listener

Plan Free Country US Device lenovo thinkpad Operating System windows 10 pro My Question or Issue found out why i couldnt find the option, it disappears after one song. why is this?

410 Views

0 replies

1 likes

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Solved!! fullscreen album art

PlanFreeCountryUSDeviceLenovo ThinkpadOperating SystemWindows 10 ProMy Question or Issuesaw feature, used it, went off of it for a bit, now cant find it.

Casual Listener

Plan Free Country US Device Lenovo Thinkpad Operating System Windows 10 Pro My Question or Issue saw feature, used it, went off of it for a bit, now cant find it.

Hazalski

Casual Listener

540 Views

1 replies

0 likes

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Solved!!Superuser Contribution Windows App very large queue RAM and crashing

Operating SystemWindows 10 My Question or IssueI have a really large queue synced between my spotify apps at the moment. This usually isn't a problem on any device, but on the Windows app viewing the queue causes problems. If I don't look at the queu...

Visitor

Operating System Windows 10   My Question or Issue I have a really large queue synced between my spotify apps at the moment. This usually isn't a problem on any device, but on the Windows ap...

Eni

Moderator

701 Views

2 replies

1 likes

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Shuffle off when play a new playlist

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10Playing ThroughPS4My Question or IssueWhen I'm playing from pc to PS4 using Spotify ConnectAfter the last updates. Every time I start playing a new playlist the shuffle mode turns off. Prov...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10 Playing Through PS4 My Question or Issue When I'm playing from pc to PS4 using Spotify Connect After the last updates....

289 Views

0 replies

0 likes

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Customize playlist picture problem

PlanPremiumCountryFinlandDeviceOneplus 7tOperating SystemWindows 10 My Question or IssueHello, I can't change my my playlist cover photos anymore. I don't know if if it's the new update or lag, but I could change them before. I have researched and tr...

Casual Listener

Plan Premium Country Finland Device Oneplus 7t Operating System Windows 10   My Question or Issue Hello,  I can't change my my playlist cover photos anymore. I don't know if if ...

EthanS1

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
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Full screen on the spotify app goes off on music transistions

PlanPremiumCountryBrazilDeviceLenovo Ideapad 330Operating SystemWindows 10 My Question or IssueWhen I put spotify on full screen while playing an album or playlist, the app goes off of fullscreen when it's changing from a song to the next one.

Visitor

Plan Premium Country Brazil Device Lenovo Ideapad 330 Operating System Windows 10   My Question or Issue When I put spotify on full screen while playing an album or playlist, the app g...

437 Views

0 replies

0 likes

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2020 and still Autostart problems?

Operating SystemWin 10 Pro 18363.836Spotify: 1.1.33.569.gced9e0f5 My Question or IssueI've been watching this for months!I turned off Autostart in the Spotify Settings... but Spotify still startup automatically sometimes! I already turned off the Win...

Gig Goer

Operating System Win 10 Pro 18363.836 Spotify: 1.1.33.569.gced9e0f5   My Question or Issue I've been watching this for months! I turned off Autostart in the Spotify Settings... but Sp...

431 Views

0 replies

0 likes

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Superuser Contribution ERROR CODE 12

PlanPremiumCountrySPAIN Device(Sony VAIO)Operating System(Windows 10) My Question or IssueI used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, b...

Visitor

  Plan Premium Country SPAIN   Device (Sony VAIO) Operating System (Windows 10)   My Question or Issue I used to listen to my spotify songs on the app on pc but the last co...

Elena

Moderator

1496 Views

1 replies

0 likes

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[Desktop] No Local Files & Facebook Tab In My Settings

PlanPremiumCountrySingaporeOperating System(Windows 10) My Question or IssueDoesn't have the Local Files & Facebook Tab in my settings.I want to add local files to my Spotify but there is no way for me to do so

Visitor

    Plan Premium Country Singapore Operating System (Windows 10)   My Question or Issue Doesn't have the Local Files & Facebook Tab in my settings. I want to add local f...

AeroZ

Composer

783 Views

2 replies

0 likes

Facebook
local files
problem
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