Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81191 Views

40 replies

68 likes

  • 81191 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776836 Views

503 replies

64 likes

  • 776836 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18271 Views

19 replies

5 likes

  • 18271 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

  • 2806 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Spotify crashing on startup

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10, Build 17134 My Question or IssueI cannot use the last version of Spotify. Whenever I start the program, It crashes after 5 seconds or so. I already attempted a clean install. Please, advise. ...

Casual Listener

  Plan Premium Country Spain Device PC Operating System Windows 10, Build 17134   My Question or Issue I cannot use the last version of Spotify. Whenever I start the program, It ...

Dethfield

Casual Listener

1001 Views

2 replies

0 likes

  • 1001 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search Filter not working properly

For about a week now, I've been having an issue in which I try to search for a song + an artist, and it acts as though it's not saved into my likes - it doesn't show any songs. However, I know for a fact that these songs are saved, as I saved them fo...

Casual Listener

For about a week now, I've been having an issue in which I try to search for a song + an artist, and it acts as though it's not saved into my likes - it doesn't show any songs. However, I know for a ...

Elena

Moderator

1022 Views

3 replies

0 likes

  • 1022 Views
  • 3 replies
  • 0 likes

[Desktop][Other] Ad skipping bug

I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly close the app and open it again . Voila , ad is skipp...

Visitor

I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly cl...

793 Views

0 replies

0 likes

Desktop
Other
  • 793 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Spotify is skipping all the songs

PlanPremiumCountryPOLANDDevicePCOperating SystemWin10 64bit My Question or IssueSpotify is skipping all of the songs. On the top bar there is blue message saying that The song cannot be played right now. Situation has been the same for about a month ...

Casual Listener

Plan Premium Country POLAND Device PC Operating System Win10 64bit   My Question or Issue Spotify is skipping all of the songs. On the top bar there is blue message saying that The son...

Ivan

Spotify Legend

14159 Views

14 replies

2 likes

  • 14159 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution Stream ONE stream to multiple Sonos Speakers?

Hey Dear Lovers of Good Music :), I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers. There was an update on this feature idea about 2 years ago over herehttps://community.spotify.com/t5/Live-Ide...

Casual Listener

Hey Dear Lovers of Good Music :),   I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers.   There was an update on this feature idea...

UntamedPhoenixZ

Casual Listener

8348 Views

5 replies

0 likes

  • 8348 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to select multiple or all songs in playlist

Plan: Premium DeviceWindows LaptopOperating SystemWindows 10Spotify1.1.30.658.gf13cde74 My Question or IssueI am trying to Ctrl + A (It did not work)I am trying to Ctrl + Left Click multiple songs (It did not work)I am trying to Shift + Left Click a ...

Casual Listener

Plan: Premium   Device Windows Laptop Operating System Windows 10 Spotify 1.1.30.658.gf13cde74   My Question or Issue I am trying to Ctrl + A (It did not work) I am trying t...

Elena

Moderator

3070 Views

4 replies

1 likes

  • 3070 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist description update problem

Hi folks,For a few months, I have been trying to edit my playlists description section but every time I try to save an update, it reverts back to previous condition. After the editing, jumping another playlist then coming back to it, closing the app ...

Casual Listener

Hi folks, For a few months, I have been trying to edit my playlists description section but  every time I try to save an update, it reverts back to previous condition. After the editing...

Elena

Moderator

6543 Views

12 replies

13 likes

  • 6543 Views
  • 12 replies
  • 13 likes

Superuser Contribution How to clear play queue?

Is there a way to clear the play queue? I've read a couple articles which say that there's a Clear button on the queue screen. However, I've looked at both the desktop and web app and there is no Clear button. Did Spotify remove the button? Is there ...

Casual Listener

Is there a way to clear the play queue?  I've read a couple articles which say that there's a Clear button on the queue screen.   However, I've looked at both the desktop and web app a...

Elena

Moderator

2468 Views

3 replies

0 likes

clear
queue
  • 2468 Views
  • 3 replies
  • 0 likes

Really unusual issue with Spotify not playing any music.

PlanPremiumCountryThe U.S.A.DevicePCOperating SystemWin 10 My Question or IssueI have been having issues with Spotify for the past month however it seemingly has gotten worse recently. Initially, when I put playlists on shuffle, there was about a 50 ...

Casual Listener

  Plan Premium Country The U.S.A. Device PC Operating System Win 10   My Question or Issue I have been having issues with Spotify for the past month however it seemingly has gott...

Pacman4397

Casual Listener

2012 Views

2 replies

1 likes

  • 2012 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Lost all artists

PlanFreeCountryItalyDeviceWeb Player Operating System(Windows 10, Chrome 84) My Question or IssueHello, About 2 days ago all my artists followed are disappeared.I'm following the specific artist (the button is "Following") but my artists list is empt...

Visitor

  Plan Free Country Italy Device Web Player  Operating System (Windows 10, Chrome 84)   My Question or Issue Hello,   About 2 days ago all my artists followed are dis...

user-removed

Not applicable

4170 Views

9 replies

2 likes

  • 4170 Views
  • 9 replies
  • 2 likes

Spotify Desktop for Windows 8.1 won't play to external USB sound card

PlanPremiumCountry DeviceASUS laptopOperating SystemWindows 8.1 My Question or IssueI use an external sound card, connected via USB, for all of my audio routing. It works for every program running on my computer--internal sounds, Internet media, vari...

Casual Listener

Plan Premium Country   Device ASUS laptop Operating System Windows 8.1   My Question or Issue I use an external sound card, connected via USB, for all of my audio routing. It work...

KingsleyVM

Casual Listener

1277 Views

2 replies

1 likes

audio routing
USB not working
Windows
  • 1277 Views
  • 2 replies
  • 1 likes

error al mostrar los slides del inicio

PlanPremiumArgentina Devicenotebook intelOperating Systemwindows 10 x64 My Question or IssueLas listas de reproducción quedan ocultas al llegar al fondo del slide, adjunto un video

Newbie

Plan Premium Argentina   Device notebook intel Operating System windows 10 x64   My Question or Issue Las listas de reproducción quedan ocultas al llegar al fondo del slide, adjun...

353 Views

0 replies

1 likes

  • 353 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountryCanadaDeviceWindows Desktop My Question or IssueLooking to see why the functionality of clicking on the album art of the current playing song is no longer taking us to the song but to a seemingly random one. There was a thread I saw...

Regular

Plan Premium Country Canada Device Windows Desktop     My Question or Issue Looking to see why the functionality of clicking on the album art of the current playing song is no long...

Mihail

Spotify Legend

1098 Views

5 replies

1 likes

  • 1098 Views
  • 5 replies
  • 1 likes

Superuser Contribution No puedo ver "Mis Canciones".

PlanPremiumCountryPerúOperating SystemWindows 10 My Question or IssueBuenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" teniendo casi 4500 músicas guardadas. ...

Casual Listener

Plan Premium Country Perú Operating System Windows 10   My Question or Issue Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni repro...

Mihail

Spotify Legend

1993 Views

2 replies

0 likes

  • 1993 Views
  • 2 replies
  • 0 likes

[Firefox] Black screen when opening https://open.spotify.com/ as logged in user

PlanPremiumCountryRussiaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I go to https://open.spotify.com/ as logged user I see only black screen and nothing else. Its works fine if I log out or in chrome browser.

Visitor

Plan Premium Country Russia Device Desktop Operating System Windows 10   My Question or Issue When I go to https://open.spotify.com/ as logged user I see only black screen and nothing ...

Sebasty

Community Legend

2091 Views

1 replies

1 likes

  • 2091 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't play any music

PlanFreeCountryPoland Operating SystemWin 10 I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom and music is not playing. I have had such a problem for a long time. Reinstalling the ...

Newbie

Plan Free Country Poland   Operating System Win 10   I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom...

Ivan

Spotify Legend

495 Views

1 replies

2 likes

  • 495 Views
  • 1 replies
  • 2 likes

Superuser Contribution how to fix black screen

PlanfreeCountry czech republicDevicedesktop pcOperating Systemwindows 7 ultimate My Question or Issue i keep getting a black screen, the only thing i can do is log out

Regular

  Plan free Country  czech republic Device desktop pc Operating System windows 7 ultimate   My Question or Issue  i keep getting a black screen, the only thing i can do...

Elicia71

Newbie

11601 Views

12 replies

1 likes

  • 11601 Views
  • 12 replies
  • 1 likes

Error Code 04 making Desktop use impossible

PlanPremiumCountryScotlandDeviceDesktop ComputerOperating SystemWindows 10 Home My Question or IssueSpotify application in windows 10 constantly disconnects giving error code 04. It starts up and shows blank pages then spits out "this page is not ava...

Casual Listener

Plan Premium Country Scotland Device Desktop Computer Operating System Windows 10 Home   My Question or Issue Spotify application in windows 10 constantly disconnects giving error code...

HaloZen

Casual Listener

624 Views

2 replies

1 likes

  • 624 Views
  • 2 replies
  • 1 likes

Favorite songs pop up window

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueA few days ago i got a pop up window that let me select a few favorite songs, i clicked that i wanted to do it later but now i cant seem to find it, is there anyone that c...

Newbie

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue A few days ago i got a pop up window that let me select a few favorite songs, i clicked that i ...

Sebasty

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify skipping all songs

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify is skipping all songs in playlists. If I try to play one song I have an "Spotify can't play that now" error. I've tried to restart app/pc. I've reinstalled my audi...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Spotify is skipping all songs in playlists. If I try to play one song I have an "Spotify can't ...

Alex

Spotify Legend

11295 Views

21 replies

1 likes

  • 11295 Views
  • 21 replies
  • 1 likes