Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
pastasås
Casual Listener
21748 Views
66 replies
23 likes

21748 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
darkyoda1138
Regular
57240 Views
247 replies
21 likes

57240 Views
247 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3624 Views
1 replies
6 likes

3624 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143332 Views
0 replies
26 likes
Mac
Windows

143332 Views
0 replies
26 likes

Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

Zehragif
Casual Listener
Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home) My Question or Issue Hi there, I have been using the app for about 1 ye...
2020-05-29 2:02:17 PM
2020-05-30 2:59:42 PM
Zehragif
Casual Listener
2523 Views
4 replies
1 likes
desktop application
no sound
Windows 10

2523 Views
4 replies
1 likes

Desktop App crashes

PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.

iitzelv
Visitor
Plan Premium Country US Device Levono Laptop Operating System Windows 10 My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...
2020-04-30 3:09:36 AM
2020-05-30 2:38:20 PM
TinyTony
Casual Listener
393 Views
2 replies
0 likes

393 Views
2 replies
0 likes

Solved!! Features

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...

Rigsby1
Gig Goer
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...
2020-05-26 10:14:05 PM
2020-05-30 1:35:36 PM
Rigsby1
Gig Goer
376 Views
2 replies
0 likes

376 Views
2 replies
0 likes

Spotify cant play this right now

My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...

thecatskitten
Regular
My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...
2020-05-30 10:55:16 AM
2020-05-30 10:56:40 AM
thecatskitten
Regular
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

markrushton
Music Fan
About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! ...
2020-05-29 4:15:43 PM
245 Views
0 replies
2 likes

245 Views
0 replies
2 likes

Update Fails

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...

DJTaylor
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 7 My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...
2020-05-28 12:24:42 PM
2020-05-29 4:14:24 PM
DJTaylor
Casual Listener
693 Views
1 replies
0 likes

693 Views
1 replies
0 likes

Shuffle broken, does not work on full playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...

llamabutte
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...
2020-05-28 10:41:54 PM
2020-05-29 2:52:38 PM
llamabutte
Casual Listener
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Mure
Casual Listener
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
2020-05-29 12:56:22 PM
2020-05-29 1:11:35 PM
Mure
Casual Listener
591 Views
1 replies
0 likes

591 Views
1 replies
0 likes

Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

Droxyz
Casual Listener
Device Desktop Windows 10, Honor 9 Operating System Android My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...
2018-12-02 11:11:06 PM
2020-05-29 9:36:53 AM
LangB
Casual Listener
41480 Views
4 replies
0 likes

41480 Views
4 replies
0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

WhatGoodIsMusic
Music Fan
Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5 My Question or Issue After typing in search terms and hitting enter, no sear...
2020-05-29 8:23:08 AM
2020-05-29 9:19:21 AM
OneByBoo
Roadie
452 Views
1 replies
0 likes

452 Views
1 replies
0 likes

[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

Robin83
Newbie
Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...
2020-05-28 4:38:41 PM
2020-05-28 10:27:47 PM
Vict0r3znov
Visitor
337 Views
1 replies
1 likes

337 Views
1 replies
1 likes

Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

kgrzesiek
Regular
Plan Premium Country Device PC Operating System Windows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or Issue Why can't I add podcast episode to pla...
2020-05-21 7:45:09 PM
2020-05-28 12:23:38 PM
Xenia
Moderator
3854 Views
1 replies
14 likes

3854 Views
1 replies
14 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

taking_five
Casual Listener
Plan Premium Country UK Windows 10 desktop My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...
2020-05-19 12:58:05 PM
2020-05-28 12:02:35 PM
Emilia_8
Community Legend
990 Views
5 replies
2 likes

990 Views
5 replies
2 likes

Superuser Contribution App Crashes frequently when a track ends or when I skip

PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

Ilyk11
Newbie
Plan Premium Operating System Windows 10 My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...
2020-05-24 2:18:05 PM
2020-05-28 11:59:32 AM
Elena
Moderator
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

adankpancake
Regular
The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...
2020-05-21 12:22:24 AM
2020-05-28 11:48:08 AM
Xenia
Moderator
343 Views
2 replies
6 likes

343 Views
2 replies
6 likes

Desktop PC connected to network via LAN cannot see Goggle Home Devices

PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...

npatel27
Visitor
Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...
2020-05-28 10:23:40 AM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Spotify keeps muting

PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...

noahvandeven03
Visitor
Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...
2020-05-28 9:37:38 AM
354 Views
0 replies
0 likes
muted
problem
Windows 10

354 Views
0 replies
0 likes

Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

iambudthechud
Casual Listener
Plan Premium Country US Device PC Operating System Win10 build 18362 My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...
2020-05-17 8:23:32 PM
2020-05-27 10:45:56 PM
iambudthechud
Casual Listener
358 Views
2 replies
0 likes

358 Views
2 replies
0 likes

Spotify App (PC) and Phone (Galaxy S9) Crashes

PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...

Dbajic980
Visitor
Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...
2020-05-27 8:08:33 PM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

App skipping songs in sorted playlist but shuffle is disabled? (solution)

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...

xenextx
Music Fan
If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the son...
2020-05-27 6:03:55 PM
507 Views
0 replies
0 likes
skipping
sorted
sorting

507 Views
0 replies
0 likes

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