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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83949 Views

40 replies

68 likes

  • 83949 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796125 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24082 Views

25 replies

7 likes

  • 24082 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3069 Views

0 replies

4 likes

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  • 0 replies
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Superuser Contribution Spotify stops playing music after screen TURNS ON.

PlanPremiumCountryBoliviaDeviceLaptop LenovoOperating SystemWindows My Question or IssueMy laptop is configured to turn off the display automatically when not in use (like all the pcs I've ever had). The music continues to play when my screen turns o...

Casual Listener

Plan Premium Country Bolivia Device Laptop Lenovo Operating System Windows   My Question or Issue My laptop is configured to turn off the display automatically when not in use (like al...

Peter

Spotify Legend

1682 Views

3 replies

2 likes

Troubleshooting
Windows
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Superuser Contribution [Desktop] Scroll position bug

PlanPremiumCountryUnited StatesDeviceDell XPS 9365i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch displayOperating SystemWindows 10 1809My Question or Issue When pressing the back button at the bottom of the about page to navigate to...

Newbie

Plan Premium Country United States Device Dell XPS 9365 i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch display Operating System Windows 10 1809 My Question or Issue &...

Mihail

Spotify Legend

764 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

Music Fan

Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...

Peter

Spotify Legend

2219 Views

6 replies

2 likes

  • 2219 Views
  • 6 replies
  • 2 likes

Skips all songs or calls them all unplayable

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all songs. Most likely related to new sound card, since for...

Casual Listener

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all song...

Telemus

Casual Listener

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

This page is not available offline! -- How to fix?

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully, however, I'm seeing the following error message: No internet co...

Casual Listener

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10.   After entering the account information, the app logs in successfully...

DRSDavidSoft

Casual Listener

4642 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution spotify app will not completely load

HP LaptopWindows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play music. but nothing displays on the screen. i have to close the app via task...

Roadie

HP Laptop Windows 10    I am having an ongoing issue with spotify not loading.  it only displays a blank black screen, with three dots in the top left hand corner where i can play m...

Alex

Spotify Legend

2981 Views

6 replies

3 likes

  • 2981 Views
  • 6 replies
  • 3 likes

Solved!! Change text and interface to make them smaller

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space in the middle with the lateral menus.Is there anyway...

Casual Listener

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space i...

ty4ky

Visitor

9556 Views

4 replies

0 likes

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Superuser Contribution Why, when I am on my windows PC, Spotify thinks I am German?

PlanPremiumSouth Africa, CountryLanguage, English. Operating System Windows 10 My Question or IssueWhy, when I am on my windows PC, Spotify thinks I am German?I have to tell Google to "translate to English" But, when I go into my acount details and s...

Casual Listener

Plan Premium South Africa, Country Language, English.   Operating System  Windows 10   My Question or Issue Why, when I am on my windows PC, Spotify thinks I am German? I hav...

Katerina

Spotify Legend

683 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Keyboard shortcut - Forward a song

My Question or IssueHello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the pause button).Could you help me to create the forward shortcut please?

Visitor

  My Question or Issue Hello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome.    My computer (XPS17) does not have media keys (except the paus...

430 Views

0 replies

0 likes

  • 430 Views
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Superuser Contribution Difference in titles languages between app and browser

Hi, I have an issue where some titles appear on japanese when using the app (desktop & mobile). I'm fairly sure songs metadata are correct as they appear in english when using the browser. Is there a workaround on the app so I can see the english tit...

Visitor

Hi,  I have an issue where some titles appear on japanese when using the app (desktop & mobile).   I'm fairly sure songs metadata are correct as they appear in english when usi...

Mihail

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Possible to skip Windows online check

PlanPremiumCountry DeviceWindows 10 build 2004 My Question or IssueHi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that reports offline, even if I'm online. It looks like Spotify is the only app tha...

Newbie

Plan Premium Country   Device Windows 10 build 2004   My Question or Issue Hi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that r...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
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Superuser Contribution Spotify Connect doesnt work on the windows app

PlanFamily PremiumCountryTurkey DeviceMi Mix2S, Monster Tulpar T5 v19.1Operating SystemAndroid 10, Windows 10 My Question or IssueSpotify Connect doesnt work on the windows app but it works with the spotify web player and my tablet. I tried reinstall...

Casual Listener

  Plan Family Premium Country Turkey   Device Mi Mix2S, Monster Tulpar T5 v19.1 Operating System Android 10, Windows 10   My Question or Issue Spotify Connect doesnt work o...

Alex

Spotify Legend

735 Views

3 replies

1 likes

  • 735 Views
  • 3 replies
  • 1 likes

Superuser Contribution Multiple selection on Desktop

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue Hello, I just got my Facebook profil hacked and can't seem to be able to retreive it (and my email address too), my spotify account was linked to it so I had to recreate ...

Casual Listener

  Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue   Hello,   I just got my Facebook profil hacked and can't seem to be able ...

Ivan

Spotify Legend

1105 Views

6 replies

5 likes

  • 1105 Views
  • 6 replies
  • 5 likes

Superuser Contribution Spotify keeps skipping to the next song

PlanFreeCountryUAEDeviceHP laptopOperating Systemwindows 10 My Question or IssueI opened spotify on my laptop to listen to some songs and I went on to my playlist tried playing it and it starts skipping all the songs one by one after being one second...

Casual Listener

  Plan Free Country UAE Device HP laptop Operating System windows 10   My Question or Issue I opened spotify on my laptop to listen to some songs and I went on to my playlist tri...

Alex

Spotify Legend

752 Views

3 replies

1 likes

  • 752 Views
  • 3 replies
  • 1 likes

Superuser Contribution Feed de amigos com problemas, sumiu todos

desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada

Visitor

desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada 

Ver

Spotify Legend

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

The dreaded endless-skip-loop

PlanPremiumCountryRomaniaDevicePersonal DesktopOperating SystemWindows 10 My Question or IssueHello, For a while now I can't seem to use the desktop app anymore. If i hit "play", it just infinitely skips songs and never gives any output. Only happens...

Newbie

Plan Premium Country Romania Device Personal Desktop Operating System Windows 10   My Question or Issue Hello,   For a while now I can't seem to use the desktop app anymore. If ...

682 Views

0 replies

1 likes

  • 682 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to search for a song using Spotify webplayer

PlanPremiumCountry Malaysia Device LaptopOperating System Windows 10 My Question or IssueI cant seem to search a song or artist using webplayer. I have tried refreshing the page a several times, but the problem still exist. May i know how should i re...

Casual Listener

Plan Premium Country Malaysia   Device Laptop Operating System Windows 10   My Question or Issue I cant seem to search a song or artist using webplayer. I have tried refreshing...

Mario

Spotify Legend

1001 Views

6 replies

2 likes

WebPlayer
  • 1001 Views
  • 6 replies
  • 2 likes

No songs showing up other than local files.

PlanFreeCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueI have performed 2 clean reinstalls and made sure I wasn't in offline mode, but I still can't see anything in my playlists, I can see them on mobile and on different computers,...

Visitor

Plan Free Country U.S. Device PC Operating System Windows 10   My Question or Issue I have performed 2 clean reinstalls and made sure I wasn't in offline mode, but I still can't see an...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Taskbar Rewind/Play/Pause/Fast Forward Is Gone

I used to be able to hover over the taskbar icon and quickly rewind/fast forward/pause/play, but this is seemingly gone. Has this been officially deprecated or is this an issue? I've done all the usual troubleshooting (cleared cache/reinstalled/etc.)

Music Fan

I used to be able to hover over the taskbar icon and quickly rewind/fast forward/pause/play, but this is seemingly gone. Has this been officially deprecated or is this an issue? I've done all the usu...

835 Views

0 replies

3 likes

  • 835 Views
  • 0 replies
  • 3 likes

How in the **bleep** is there STILL no dislike song button?!

PlanPremiumCountry DeviceWindows 10, Web playerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been very frustrated with your service. PAID service. I keep looking for song dislike button and its never there. Someti...

Visitor

Plan Premium Country   Device Windows 10, Web player Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been very frustrated with your ser...

cypa

Music Fan

629 Views

1 replies

3 likes

  • 629 Views
  • 1 replies
  • 3 likes