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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30554 Views
  • 72 replies
  • 24 likes
  • 30554 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61078 Views
  • 256 replies
  • 21 likes
  • 61078 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3825 Views
  • 1 replies
  • 6 likes
  • 3825 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143626 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143626 Views
  • 0 replies
  • 26 likes

[Troubleshooting] Possible fix for playing songs on windows.

PlanPremium DeviceXiaomi Mi8, Windows 10 2004Operating SystemAndroid 10, Windows 10 x64 If your song doesn't play you can check you audio config in windows. As an example, I have a fiio K3 dac/amp and I use MusicBee for playing flacs over 16 bits and...

  • Newbie
  • Plan Premium   Device Xiaomi Mi8, Windows 10 2004 Operating System Android 10, Windows 10 x64   If your song doesn't play you can check you audio config in windows. As an example, I...
  • 483 Views
  • 0 replies
  • 0 likes
  • 483 Views
  • 0 replies
  • 0 likes

Recently Updated Podcast Episodes

How is the Spotify UI experience on desktop (Windows 10) so much worse than mobile? All I want is the ability to see which of my Podcasts has a new episode - something available on mobile but not desktop. Adding in the total lack of support for Spoti...

  • Casual Listener
  • How is the Spotify UI experience on desktop (Windows 10) so much worse than mobile? All I want is the ability to see which of my Podcasts has a new episode - something available on mobile but not des...
  • 7Surf7
  • Regular
  • 540 Views
  • 1 replies
  • 5 likes
  • 540 Views
  • 1 replies
  • 5 likes

Spotify stops playing every 30 seconds.

PlanPremiumCountryTurkeyDevicePC / ASUS Zenfone 3 (ZE552KL)Operating SystemWindows 7 / Android 8 Oreo My Question or IssueHello to everyone. I usually listen to music everyday and I have never had a signle problem with Spotify until today. When I try...

  • Casual Listener
  • Plan Premium Country Turkey Device PC / ASUS Zenfone 3 (ZE552KL) Operating System Windows 7 / Android 8 Oreo   My Question or Issue Hello to everyone. I usually listen to music everyda...
  • chrizzieboy
  • Visitor
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Songs from My Library are disappearing

PlanPremiumCountryCzechia DeviceVarious (Google Pixel, Dell XPS 13, Acer Aspire V15 Nitro)Operating SystemVarious (Android, Win10, Win10) My Question or IssueFor quite some time already I'm experiencing disappearance of some songs that I saved to My ...

  • Casual Listener
  • Plan Premium Country Czechia  Device Various (Google Pixel, Dell XPS 13, Acer Aspire V15 Nitro) Operating System Various (Android, Win10, Win10)   My Question or Issue For qu...
  • WevtRules
  • Newbie
  • 1430 Views
  • 2 replies
  • 2 likes
  • 1430 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify not logging me in

PlanFreeCountryUKDeviceHP Laptop 14-cf1xxxOperating SystemWindows 10 My Question or IssueHey, so I'm trying to log into Spotify on my laptop. However, it's saying that the country I'm in doesn't match the one set in my profile. The thing is, it's wor...

  • Casual Listener
  • Plan Free Country UK Device HP Laptop 14-cf1xxx Operating System Windows 10   My Question or Issue Hey, so I'm trying to log into Spotify on my laptop. However, it's saying that the co...
  • layomioo
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

I can't listen to music from spotify

not playing music from spotifyPlanPremiumCountryTürkiyeOperating SystemWindows 10 My Question or Issue

Ekran Görüntüsü (17).png Ekran Görüntüsü (18).png Ekran Görüntüsü (19).png
  • Visitor
  • not playing music from spotify Plan Premium Country Türkiye Operating System Windows 10   My Question or Issue  
  • Sebasty
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Desktop App - BT not fully supported

Hello Support Team, The Spotify App on my desktop doesn't fully support Bluetooth. When Spotify App isn't on top of other windows, software, browser, etc. on my laptop (when it's reduced to task bar), my headset BT controls don't work... I cannot hav...

  • Visitor
  • Hello Support Team,   The Spotify App on my desktop doesn't fully support Bluetooth. When Spotify App isn't on top of other windows, software, browser, etc. on my laptop (when it's reduced t...
  • 270 Views
  • 0 replies
  • 0 likes
  • Connect
    Desktop
  • 270 Views
  • 0 replies
  • 0 likes

Superuser Contribution A shuffle button on the desktop application

There should be a shuffle play button for playlists on the desktop application, just like on the app. Currently, pressing the play button, even with shuffle turned on, simply plays the playlist in order. This is both a massive oversight and clearly a...

  • Visitor
  • There should be a shuffle play button for playlists on the desktop application, just like on the app. Currently, pressing the play button, even with shuffle turned on, simply plays the playlist in or...
  • Peter
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current song can't be played after upgrading to Premium

PlanPremiumCountryBelgiumDeviceMedion Desktop PCOperating SystemWindows 10 My Question or IssueI upgraded to premium today and suddenly nothing works anymore. Whatever song i try to play i get the message on top : current song can't be played.Same th...

  • Casual Listener
  • Plan Premium Country Belgium Device Medion Desktop PC Operating System Windows 10   My Question or Issue I upgraded to premium today and suddenly nothing works anymore. Whatever song i...
  • Elena
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Devices] Playlist Issues

PlanPremiumCountryAustralia DeviceiPhone 11 and DesktopOperating SystemiOS 13 and Windows 10 My Question or IssueEvery time I try and start playing any playlist on my account, the next song is always a different playlist and it no longer plays right ...

  • Newbie
  • Plan Premium Country Australia   Device iPhone 11 and Desktop Operating System iOS 13 and Windows 10   My Question or Issue Every time I try and start playing any playlist on my ...
  • Elena
  • Moderator
  • 1030 Views
  • 1 replies
  • 0 likes
  • skipping
  • 1030 Views
  • 1 replies
  • 0 likes

Desktop app always shows offline error 4

PlanPremiumCountryPortugalDeviceLaptop Windows 10Operating SystemMicrosoft Windows [Version 10.0.18363.836] My Question or IssueEarlier in the day, I used the Windows standalone desktop app for the first time in quite a while and I was suggested an u...

  • Newbie
  • Plan Premium Country Portugal Device Laptop Windows 10 Operating System Microsoft Windows [Version 10.0.18363.836]   My Question or Issue Earlier in the day, I used the Windows standal...
  • OneByBoo
  • Roadie
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Blue Screen - DRIVER POWER STATE FAILURE

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this problem? (it only occurs during spotify initializatio...

  • Casual Listener
  • Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this pr...
  • Andyking1in
  • Visitor
  • 1624 Views
  • 3 replies
  • 0 likes
  • 1624 Views
  • 3 replies
  • 0 likes

Solved!! Windows desktop player issue.

PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or Issue Visual issue with the program attached.

  • Casual Listener
  •   Plan Premium Country United States Device Desktop  Operating System Windows 10   My Question or Issue   Visual issue with the program attached.  
  • NOVAmonkey
  • Casual Listener
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Any way to mass remove followed artist

I over time have clicked artist followed considerably. I am now looking for a fast way to mass unfollow numerous artist at once. The followed screen does not seem to allow you to select numerous followed artist at once and right click to allow you to...

  • Casual Listener
  • I over time have clicked artist followed considerably.  I am now looking for a fast way to mass unfollow numerous artist at once.  The followed screen does not seem to allow you to select n...
  • mpicarelli
  • Music Fan
  • 12228 Views
  • 4 replies
  • 9 likes
  • Windows
  • 12228 Views
  • 4 replies
  • 9 likes

Cannot change playlist cover photo

PlanPremiumCountryEstoniaDeviceWindows Spotify AppOperating SystemWindows 10 My Question or IssueThis is a new issue I am having - I used to be able to change my playlist cover photo. Out of the blue I am not able to anymore. The pencil icon does not...

  • Casual Listener
  • Plan Premium Country Estonia Device Windows Spotify App Operating System Windows 10   My Question or Issue This is a new issue I am having - I used to be able to change my playlist cov...
  • SoundShots
  • Composer
  • 450 Views
  • 4 replies
  • 1 likes
  • 450 Views
  • 4 replies
  • 1 likes

Ms Teams Mic makes bad noise after using Spotify desktop connecting WIFI speaker

PlanPremiumCountryUKDeviceHP Spectre Pro X360 G2Operating SystemWindows 10 My Question or Issuelike the title of this enquiry, I connected my Spotify desktop to my speaker via WIFI. (Samsung WIFI speaker). and I got a call from MS teams so I paused m...

  • Visitor
  •   Plan Premium Country UK Device HP Spectre Pro X360 G2 Operating System Windows 10   My Question or Issue like the title of this enquiry, I connected my Spotify desktop to my sp...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Different spotify layout

PlanPremiumOperating SystemWindows 10 My Question or Issue:i have just logged onto a different account and my spotify layout looks all different and i want to change it back to normal.This is what i nomally see on spotify. This is what i see now, and...

playlistview.png 11111.PNG
  • Newbie
  • Plan Premium Operating System Windows 10   My Question or Issue: i have just logged onto a different account and my spotify layout looks all different and i want to change it back to norma...
  • Elena
  • Moderator
  • 9940 Views
  • 1 replies
  • 0 likes
  • 9940 Views
  • 1 replies
  • 0 likes

Solved!! Bug report: Cannot flag or remove offensive political content from feed

PlanPremium, cancelled pending outcome of bug fixCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to flag certain content or remove it from my...

  • Roadie
  • Plan Premium, cancelled pending outcome of bug fix Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
  • DevilEars
  • Roadie
  • 1309 Views
  • 4 replies
  • 9 likes
  • BackOffWithPolitics
  • 1309 Views
  • 4 replies
  • 9 likes

Solved!!Superuser Contribution Unable to assess "search" page on web version spotify

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

  • Casual Listener
  • It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?
  • Mario
  • Spotify Legend
  • 2406 Views
  • 3 replies
  • 0 likes
  • page
    reload
    Search
    Window
  • 2406 Views
  • 3 replies
  • 0 likes

Scroll / cursor speed

Operating SystemWindows 10 My Question or IssueWhen i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've already tried to change it in the settings of the Laptop but it's...

  • Visitor
  • Operating System Windows 10   My Question or Issue When i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've a...
  • 366 Views
  • 0 replies
  • 2 likes
  • 366 Views
  • 0 replies
  • 2 likes