Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84668 Views

40 replies

68 likes

  • 84668 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

801653 Views

505 replies

64 likes

  • 801653 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25433 Views

27 replies

7 likes

  • 25433 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3145 Views

0 replies

4 likes

  • 3145 Views
  • 0 replies
  • 4 likes

Superuser Contribution Issues with Podcasts within the last week

PlanPremiumCountryUSADevice Operating System My Question or IssueOn my work computer, I can listen to music fine but I’ve been having issues this week with podcasts. They’ll work fine on my phone but my work computer will play podcasts with no voices...

Visitor

Plan Premium Country USA Device   Operating System     My Question or Issue On my work computer, I can listen to music fine but I’ve been having issues this week with podcast...

Ivan

Spotify Legend

584 Views

1 replies

2 likes

  • 584 Views
  • 1 replies
  • 2 likes

Spotify failed to migrate some of your data - more complete solution

This is to address the solution found in this thread:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-cannot-migrate-some-of-your-data-quot-annoying/m-p/4486157#M59206This is currently the top Google result for the bug some people have e...

Newbie

This is to address the solution found in this thread: https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-cannot-migrate-some-of-your-data-quot-annoying/m-p/4486157#M59206 This is c...

KelvinGodde

Newbie

16626 Views

4 replies

20 likes

  • 16626 Views
  • 4 replies
  • 20 likes

Solved!! Will I still have my custom songs after i delete it from my computer?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

musicaltabs

Casual Listener

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

Song playing

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. Every playlist are now full and no more bug, but I ...

Newbie

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist playing wrong songs

Windows 10 PremiumI have recently noted that my playlists sometimes play the wrong song.For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted the Gorillas tracks and started playing the Fun Lovin Crims tra...

Roadie

Windows 10  Premium I have recently noted that my playlists sometimes play the wrong song. For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted t...

Peter

Spotify Legend

3845 Views

5 replies

1 likes

  • 3845 Views
  • 5 replies
  • 1 likes

Bad audio quality / No options

Hello there,I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options?Up to this point i've mostly used Aimp 3 and the sound on Aimp is absolutely magical, let aside the equali...

Casual Listener

Hello there, I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options? Up to this point i've mostly used Aimp 3 and the ...

Sebasty

Community Legend

1191 Views

3 replies

2 likes

  • 1191 Views
  • 3 replies
  • 2 likes

Spotify jumping around songs

PlamPremium (Family)CountrySweden DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to play songs, Spotify just "jumps" around until it stops. Just on my Desktop, not my phone nor my school mac. I have tried to reinstall Spotify...

Newbie

  Plam Premium (Family) Country Sweden   Device Desktop Operating System Windows 10   My Question or Issue When I want to play songs, Spotify just "jumps" around until it s...

Sebasty

Community Legend

1035 Views

1 replies

0 likes

  • 1035 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug: Full screen issues: Does not show currently playing song when playing through spotify connect

Full screen mode in spotify desktop will show the previously played song instead of the one currently playing if playing as destination for spotify connect. Steps to reproduce: 1. Win10, spotify from windows store2. Open spotify on windows 3. Start p...

Visitor

Full screen mode in spotify desktop will show the previously played song instead of the one currently playing if playing as destination for spotify connect.   Steps to reproduce:   1. W...

Peter

Spotify Legend

2512 Views

2 replies

2 likes

  • 2512 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify stops playing music after screen TURNS ON.

PlanPremiumCountryBoliviaDeviceLaptop LenovoOperating SystemWindows My Question or IssueMy laptop is configured to turn off the display automatically when not in use (like all the pcs I've ever had). The music continues to play when my screen turns o...

Casual Listener

Plan Premium Country Bolivia Device Laptop Lenovo Operating System Windows   My Question or Issue My laptop is configured to turn off the display automatically when not in use (like al...

Peter

Spotify Legend

1696 Views

3 replies

2 likes

Troubleshooting
Windows
  • 1696 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Desktop] Scroll position bug

PlanPremiumCountryUnited StatesDeviceDell XPS 9365i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch displayOperating SystemWindows 10 1809My Question or Issue When pressing the back button at the bottom of the about page to navigate to...

Newbie

Plan Premium Country United States Device Dell XPS 9365 i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch display Operating System Windows 10 1809 My Question or Issue &...

Mihail

Spotify Legend

767 Views

3 replies

3 likes

  • 767 Views
  • 3 replies
  • 3 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

Music Fan

Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...

Peter

Spotify Legend

2228 Views

6 replies

2 likes

  • 2228 Views
  • 6 replies
  • 2 likes

Skips all songs or calls them all unplayable

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all songs. Most likely related to new sound card, since for...

Casual Listener

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all song...

Telemus

Casual Listener

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

This page is not available offline! -- How to fix?

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully, however, I'm seeing the following error message: No internet co...

Casual Listener

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10.   After entering the account information, the app logs in successfully...

DRSDavidSoft

Casual Listener

4656 Views

3 replies

0 likes

  • 4656 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify app will not completely load

HP LaptopWindows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play music. but nothing displays on the screen. i have to close the app via task...

Roadie

HP Laptop Windows 10    I am having an ongoing issue with spotify not loading.  it only displays a blank black screen, with three dots in the top left hand corner where i can play m...

Alex

Spotify Legend

2999 Views

6 replies

3 likes

  • 2999 Views
  • 6 replies
  • 3 likes

Solved!! Change text and interface to make them smaller

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space in the middle with the lateral menus.Is there anyway...

Casual Listener

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space i...

ty4ky

Visitor

9596 Views

4 replies

0 likes

  • 9596 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why, when I am on my windows PC, Spotify thinks I am German?

PlanPremiumSouth Africa, CountryLanguage, English. Operating System Windows 10 My Question or IssueWhy, when I am on my windows PC, Spotify thinks I am German?I have to tell Google to "translate to English" But, when I go into my acount details and s...

Casual Listener

Plan Premium South Africa, Country Language, English.   Operating System  Windows 10   My Question or Issue Why, when I am on my windows PC, Spotify thinks I am German? I hav...

Katerina

Spotify Legend

691 Views

4 replies

0 likes

  • 691 Views
  • 4 replies
  • 0 likes

Keyboard shortcut - Forward a song

My Question or IssueHello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the pause button).Could you help me to create the forward shortcut please?

Visitor

  My Question or Issue Hello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome.    My computer (XPS17) does not have media keys (except the paus...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Superuser Contribution Difference in titles languages between app and browser

Hi, I have an issue where some titles appear on japanese when using the app (desktop & mobile). I'm fairly sure songs metadata are correct as they appear in english when using the browser. Is there a workaround on the app so I can see the english tit...

Visitor

Hi,  I have an issue where some titles appear on japanese when using the app (desktop & mobile).   I'm fairly sure songs metadata are correct as they appear in english when usi...

Mihail

Spotify Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Possible to skip Windows online check

PlanPremiumCountry DeviceWindows 10 build 2004 My Question or IssueHi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that reports offline, even if I'm online. It looks like Spotify is the only app tha...

Newbie

Plan Premium Country   Device Windows 10 build 2004   My Question or Issue Hi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that r...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect doesnt work on the windows app

PlanFamily PremiumCountryTurkey DeviceMi Mix2S, Monster Tulpar T5 v19.1Operating SystemAndroid 10, Windows 10 My Question or IssueSpotify Connect doesnt work on the windows app but it works with the spotify web player and my tablet. I tried reinstall...

Casual Listener

  Plan Family Premium Country Turkey   Device Mi Mix2S, Monster Tulpar T5 v19.1 Operating System Android 10, Windows 10   My Question or Issue Spotify Connect doesnt work o...

Alex

Spotify Legend

740 Views

3 replies

1 likes

  • 740 Views
  • 3 replies
  • 1 likes