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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1729 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146109 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131097 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11000 Views

1 replies

6 likes

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Bring back the Appears On section you **bleep**ing **bleep**s

How incompetent and mentally deficient do you have to be to get rid of such a necessary feature you brain-dead dipshits? I will **bleep**ing stop paying you right now if you're gonna do **bleep** like this just to make things harder. **bleep** you.

Visitor

  How incompetent and mentally deficient do you have to be to get rid of such a necessary feature you brain-dead dipshits? I will **bleep**ing stop paying you right now if you're gonna do **ble...

PrettyMuchSwiss

Composer

460 Views

1 replies

4 likes

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Chrome is eating my Media Key inputs, cannot control Spotify using media keys

I'm on Windows 10. Normally, my media keys on my keyboard (e.g. play, pause, skip) control spotify just fine. But while I have Chrome open, these media keys do nothing to control spotify. When I press them, nothing happens. I've researched this issue...

Visitor

I'm on Windows 10.  Normally, my media keys on my keyboard (e.g. play, pause, skip) control spotify just fine.  But while I have Chrome open, these media keys do nothing to control spotify....

parpie

Casual Listener

1284 Views

1 replies

1 likes

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Missing Functionality

 PlanPremiumCountryGermanyDeviceStationary PCOperating SystemWindows 10 pro x64 My Question or Issuei am using spotify on a windows and android device.only the android device offers me "normal" functionality. the windows app is missing the following:...

Casual Listener

    Plan Premium Country Germany Device Stationary PC Operating System Windows 10 pro x64   My Question or Issue i am using spotify on a windows and android device. only the an...

AR0001

Newbie

921 Views

5 replies

1 likes

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Solved!!Superuser Contribution Can I access the files of my downloaded music?

PlanPremiumCountryUnites StatesDeviceLaptopOperating SystemWindows 10 I recently downloaded some music and have been trying to find the files on my PC for a while now and haven't had any luck. After some research I've been wondering if it's even poss...

Casual Listener

  Plan Premium Country Unites States Device Laptop Operating System Windows 10   I recently downloaded some music and have been trying to find the files on my PC for a while now a...

JunkSplash

Casual Listener

5555 Views

2 replies

0 likes

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Volume VERY-HIGH On Start Up of app...

Hello Community Members...When I start the app and play the music...The volume starts at about 86 points VERY - LOUD and I have to turn down the volume STRAIGHT AWAY to a lower level...Want to try and have the STARTUP - VOLUME to be much lower (At ab...

Visitor

Hello Community Members... When I start the app and play the music... The volume starts at about 86 points VERY - LOUD and I have to turn down the volume STRAIGHT AWAY to a lower level... Want to ...

438 Views

0 replies

0 likes

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Superuser Contribution "Appears On" section is gone

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueThe Appears On section has been removed, which was a feature I used many times to find new music from artists. It's very frustrating trying to find an artist's full...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue The Appears On section has been removed, which was a feature I used many times to find n...

Ivan

Spotify Legend

962 Views

1 replies

13 likes

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Forced Beta that Removes Features from the Desktop Spotify Client, wth ARE YOU GUYS DOING?

"At Spotify, we’re often testing and launching improvements and new features." You mean like removing half the functionality of your desktop client and watching your community skitz out about it for 3 weeks while sitting on your hands? Why would you ...

Regular

"At Spotify, we’re often testing and launching improvements and new features."   You mean like removing half the functionality of your desktop client and watching your community skitz out abou...

Danger597

Regular

586 Views

1 replies

6 likes

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Can't add songs below a playlist

Spotify on Desktop had a feature that I could add similar songs right below the feed of the current playlist. Why was this removed? This was a useful feature. PLEASE STOP UPDATING AND REMOVING USEFUL THINGS for no reason. Spotify please, if you're go...

Regular

Spotify on Desktop had a feature that I could add similar songs right below the feed of the current playlist. Why was this removed? This was a useful feature. PLEASE STOP UPDATING AND REMOVING USEFUL...

285 Views

0 replies

0 likes

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Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

Regular

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...

Xenia

Moderator

545 Views

2 replies

6 likes

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Auto Update Fails

I'm having problems with Spotify, using the actual program (not browser) from within Windows 7.When I start it, it tries to update. The update fails with an error code 12 insufficient memory or disk space.My PC has 8GB ram and over 100gb free storage...

Casual Listener

I'm having problems with Spotify, using the actual program (not browser) from within Windows 7. When I start it, it tries to update. The update fails with an error code 12 insufficient memory or dis...

452 Views

0 replies

0 likes

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Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

Regular

Plan Premium Country   Device PC Operating System Windows 10, Spotify  v. 1.1.32.618.gda5638a6 (Microsoft Store)   My Question or Issue Why can't I add podcast episode to pla...

Xenia

Moderator

4068 Views

1 replies

14 likes

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Superuser Contribution What happened to the playlist? Cant sort my songs anymore. Win 10

PlanPremiumCountrySwedenDeviceAndroidOperating SystemWindows 10 My Question or IssueWhat happened to the playlist? Cant sort my songs anymore.

Casual Listener

Plan Premium Country Sweden Device Android Operating System Windows 10   My Question or Issue What happened to the playlist? Cant sort my songs anymore.

flocki

Casual Listener

865 Views

5 replies

1 likes

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Solved!!Superuser Contribution [PodCasts][Desktop] Create a downloadable playlist.

Platform: Downloaded client.Plan: PremiumCountry: CanadaDevice: Desktop PCOperating System: Windows 10 PCMy Question or Issue:I've recently begun to experiment and dip my feet into the waters of Podcasts. I've favourited several different shows, some...

Visitor

Platform:  Downloaded client. Plan:  Premium Country:  Canada Device:  Desktop PC Operating System:  Windows 10 PC My Question or Issue: I've recently begun to experi...

Mario

Spotify Legend

478 Views

1 replies

0 likes

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Superuser Contribution Multiple Track Selection as Radio Root

How is it that you can make a Radio root from a playlist that has multiple tracks but not by just selecting multiple tracks on any list and having that be a root? I could have sworn this used to be possible. Why should the user waste time creating a ...

Roadie

How is it that you can make a Radio root from a playlist that has multiple tracks but not by just selecting multiple tracks on any list and having that be a root? I could have sworn this used to be p...

nysteve

Roadie

439 Views

2 replies

0 likes

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Search results show as icons instead of a list

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10My Question or IssueHi all!I've recently managed to do something that drives me crazy. All my search results on my pc show up as icons arranged in rows and columns with annoying thumbnails for...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Hi all! I've recently managed to do something that drives me crazy. All my search results on my pc sho...

Nico

Community Legend

1348 Views

4 replies

0 likes

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Spotify app can't connect to android

PlanPremiumCountryIndonesiaDeviceDell G3 3579Operating SystemWindows 10 My Question or IssueHi, my Spotify app that I downloaded from the Spotify's official web page can't connect to my Android phone. This problem actually started last year but I tho...

Casual Listener

Plan Premium Country Indonesia Device Dell G3 3579 Operating System Windows 10   My Question or Issue Hi, my Spotify app that I downloaded from the Spotify's official web page can't co...

Reyss

Casual Listener

608 Views

3 replies

0 likes

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If I link my songs through the "local files" feature, does that mean I can now delete those files?

PlanPremium/CountryUSADeviceComputer and AndroidOperating SystemWindows 10 and Android 10 My Question or IssueHi, I recently found around 15gb of old music on my computer, so I used the "local files" feature to import the songs. Can someone explain h...

Visitor

Plan Premium/ Country USA Device Computer and Android Operating System Windows 10 and Android 10   My Question or Issue Hi, I recently found around 15gb of old music on my computer, so...

Sebasty

Community Legend

426 Views

1 replies

0 likes

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I cannot sort songs in a playlist or my "liked songs".

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI cannot sort my songs alphabetically or search for songs in the playlist. Maybe I just don't know how to use the new destop app. Can somebody help me? It's really anno...

Casual Listener

  Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue I cannot sort my songs alphabetically or search for songs in the playlist. Maybe I j...

AeroZ

Composer

646 Views

3 replies

0 likes

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Solved!! Cannot find an album from app/web, only via Google

PlanPremiumCountryBrazilDeviceLenovo Thinkpad T470s, LG G7 ThinQOperating SystemWindows 10 with Firefox 76.0.1 (64-bit), Android 9 My Question or IssueI am unable to find an album using the aplication for Windows, web or Android. The album is:Play Th...

Casual Listener

Plan Premium Country Brazil Device Lenovo Thinkpad T470s, LG G7 ThinQ Operating System Windows 10 with Firefox 76.0.1 (64-bit), Android 9   My Question or Issue I am unable to find an ...

mussum

Casual Listener

1119 Views

2 replies

0 likes

Search
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Solved!! Missing local files option with premium subscription?

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the left hand bar. Was there any update I'm not aware of?

Newbie

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the lef...

Antonio_himself

Casual Listener

767 Views

2 replies

1 likes

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