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Ads not playing

Ads not playing

Plan

Free

Country

The Netherlands

Device

PC

Operating System

Windows 10

 

My Question or Issue

I've had this 2 times now. I'm listening to music (of course), ads start playing like normal, I wait out 2 ads and then the 3rd ad (always an ad from spotify themselves) doesn't play. The play/pause button shows a pause signal, meaning it should be playing. Pressing the button does nothing, and the skip buttons are blocked. I literally have to restart my spotify because I can't listen to music otherwise, which means I literally listened to a minute of ads for no reason.

Reply
1 Reply

Hey there @Mqrt,

 

Help’s here!
 

Start off by running a clean reinstall of the Spotify app on your PC. This will get you the latest app version with all necessary updates. 

 

It's also a good idea to check if your hosts file contains entries that need to be removed. Follow these steps on how you can do that. 

 

Hope this helps. Keep us posted. 

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