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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1803 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146967 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131962 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11084 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Spotify app can't connect to android

PlanPremiumCountryIndonesiaDeviceDell G3 3579Operating SystemWindows 10 My Question or IssueHi, my Spotify app that I downloaded from the Spotify's official web page can't connect to my Android phone. This problem actually started last year but I tho...

Casual Listener

Plan Premium Country Indonesia Device Dell G3 3579 Operating System Windows 10   My Question or Issue Hi, my Spotify app that I downloaded from the Spotify's official web page can't co...

Reyss

Casual Listener

608 Views

3 replies

0 likes

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If I link my songs through the "local files" feature, does that mean I can now delete those files?

PlanPremium/CountryUSADeviceComputer and AndroidOperating SystemWindows 10 and Android 10 My Question or IssueHi, I recently found around 15gb of old music on my computer, so I used the "local files" feature to import the songs. Can someone explain h...

Visitor

Plan Premium/ Country USA Device Computer and Android Operating System Windows 10 and Android 10   My Question or Issue Hi, I recently found around 15gb of old music on my computer, so...

Sebasty

Community Legend

427 Views

1 replies

0 likes

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I cannot sort songs in a playlist or my "liked songs".

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI cannot sort my songs alphabetically or search for songs in the playlist. Maybe I just don't know how to use the new destop app. Can somebody help me? It's really anno...

Casual Listener

  Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue I cannot sort my songs alphabetically or search for songs in the playlist. Maybe I j...

AeroZ

Composer

647 Views

3 replies

0 likes

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Solved!! Cannot find an album from app/web, only via Google

PlanPremiumCountryBrazilDeviceLenovo Thinkpad T470s, LG G7 ThinQOperating SystemWindows 10 with Firefox 76.0.1 (64-bit), Android 9 My Question or IssueI am unable to find an album using the aplication for Windows, web or Android. The album is:Play Th...

Casual Listener

Plan Premium Country Brazil Device Lenovo Thinkpad T470s, LG G7 ThinQ Operating System Windows 10 with Firefox 76.0.1 (64-bit), Android 9   My Question or Issue I am unable to find an ...

mussum

Casual Listener

1121 Views

2 replies

0 likes

Search
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Solved!! Missing local files option with premium subscription?

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the left hand bar. Was there any update I'm not aware of?

Newbie

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the lef...

Antonio_himself

Casual Listener

773 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution [Desktop] One of my accounts has the Web layout and the other the usual desktop layout

PlanPremiumCountryukOperating SystemWindows 10 My IssueI made a new account today and it seems to be opted in to experimental or test features, as it has the web layout rather than the usual desktop layout. Is there anyway I can get the usual desktop...

Regular

Plan Premium Country uk Operating System Windows 10   My Issue I made a new account today and it seems to be opted in to experimental or test features, as it has the web layout rather th...

ChiveTheLizard

Regular

922 Views

2 replies

0 likes

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Superuser Contribution [Desktop] Can no longer use ctrl + a to select all songs of a playlist/liked songs

PlanPremiumCountryUKOperating SystemWindows 10 My IssueAs of today there has been an update that has removed the ability to select multiple songs at once.I've tried ctrl + a, left-mouse clicking a song and shift clicking to select a region, and ctrl ...

Regular

Plan Premium Country UK Operating System Windows 10   My Issue As of today there has been an update that has removed the ability to select multiple songs at once. I've tried ctrl + a, l...

blabala22

Gig Goer

20873 Views

26 replies

14 likes

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Solved!! Desktop looks like web client??

Premium Windows 10 Canada Since a few weks ago, my desktop spotify looks like the web client. I wouldnt mind this because it is visually appealing, but i cannot upload local files, change playlist covers and edit playlists like i normally would. Is t...

Casual Listener

  Premium   Windows 10   Canada   Since a few weks ago, my desktop spotify looks like the web client. I wouldnt mind this because it is visually appealing, but i cannot upl...

TheVeryBestOf

Casual Listener

4132 Views

9 replies

1 likes

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hide cover of song on spotify pc

hi to everyone somehow all know that some spotify songs covers are totally inappropriateand it good to unseen thatin pc version spotify, once luckly i press two button and cover of song get hidden but unfortunetly,today the cover of the songs showed ...

Casual Listener

hi to everyone   somehow all know that some spotify songs covers are totally  inappropriate and it good to unseen that in pc version spotify, once luckly i press two button and cov...

OneByBoo

Roadie

1927 Views

3 replies

2 likes

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  • 2 likes

i can't change my playlists

PlanPremiumCountryTurkeyDeviceAsus x550vxOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look. I don't have the friend activity bar on the right side, i can't change my...

Casual Listener

Plan Premium Country Turkey Device Asus x550vx Operating System Windows 10 My Question or Issue My Desktop Version got updated all of a sudden and now i got a completely different look. I do...

Emilia_8

Community Legend

535 Views

3 replies

0 likes

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Solved!! Spotify wont use speaker or headphones even when told to.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify will only use my laptops speakers and not my earbuds or speaker even when I set it spifically to use my earbuds or speaker. I have gone and disabled my laptop speaker...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify will only use my laptops speakers and not my earbuds or speaker even when I set it spifica...

OneByBoo

Roadie

480 Views

1 replies

0 likes

  • 480 Views
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  • 0 likes

Slow response and more issues

PlanPremiumCountryTHDeviceLaptopOperating SystemWindows 10My Question or IssueFrom today's silent update, my Desktop app has ran into various issues, however, the original desktop UI still remains. Album order: The album is not sorted correctly, even...

Regular

Plan Premium Country TH Device Laptop Operating System Windows 10 My Question or Issue From today's silent update, my Desktop app has ran into various issues, however, the original desktop U...

user-removed

Not applicable

789 Views

4 replies

3 likes

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  • 3 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

Casual Listener

Plan Premium Country UK Windows 10 desktop   My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...

Emilia_8

Community Legend

1570 Views

5 replies

2 likes

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Superuser Contribution Songs unplayable on desktop and web but ok on android app.

PlanPremiumCountryUnited KingdomDeviceWindows PC and Android PhoneOperating SystemWindows 10 and Android 10 My Question or IssueI have recently created a playlist of songs which I was able to play on my Android phone and web player but when trying to...

Regular

Plan Premium Country United Kingdom Device Windows PC and Android Phone Operating System Windows 10 and Android 10   My Question or Issue I have recently created a playlist of songs wh...

Elena

Moderator

448 Views

1 replies

0 likes

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Superuser Contribution Play a specific song every X minute

PlanPremiumCountrySwedenDeviceAndroid Operating SystemWindows 10 My Question or IssueIs there a way to set a specific song to be played at every X minute? When working from home it would have been great to have a "get up and move"-reminder. I underst...

Casual Listener

Plan Premium Country Sweden Device Android  Operating System Windows 10   My Question or Issue Is there a way to set a specific song to be played at every X minute? When working f...

Mario

Spotify Legend

1400 Views

1 replies

0 likes

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Superuser Contribution Liked songs are sorted alphabetically when sorting by artist

PlanFreeOperating System(Android Oreo, Windows 10) My Question or IssueI have it sorted alphabetically by artists but it's now sorting the songs alphabetically too. This also happens on mobile.

Visitor

Plan Free Operating System (Android Oreo, Windows 10)   My Question or Issue I have it sorted alphabetically by artists but it's now sorting the songs alphabetically too. This also ha...

Ivan

Spotify Legend

445 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cannot add songs to a Collab playlist

PlanFreeCountryCA, USADeviceDesktop PCOperating SystemWindows 10 Can't seem to add songs to a collaborative playlist that my friend made. In fact, I don't even see an option to make a collaborative playlist of my own anymore. Whenever I try to add a ...

Casual Listener

Plan Free Country CA, USA Device Desktop PC Operating System Windows 10   Can't seem to add songs to a collaborative playlist that my friend made. In fact, I don't even see an option to...

MrDeestor

Casual Listener

1318 Views

2 replies

1 likes

collaborative
Issues
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Superuser Contribution Spotify App - Skipping All Songs

PlanPremiumCountryScotlandDevicePCOperating SystemWindows 10 - App My Question or IssueHi There, I am having an issue with the Spotify App on Windows 10.I have a "Roland Rubix44 USB Audio Interface" plugged into my computer, into which I have plugged...

Casual Listener

Plan Premium Country Scotland Device PC Operating System Windows 10 - App   My Question or Issue Hi There,   I am having an issue with the Spotify App on Windows 10. I have a "...

swanky-n-spanky

Roadie

3282 Views

6 replies

1 likes

Audio Device
Skipping songs
  • 3282 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify mutes randomly

PlanFreeCountryAustraliaDevicehp windows laptopOperating Systemwindows 10 My Question or Issuewhen i have a Bluetooth headset connected, and join a video/ meet call the sound mutes, but songs keep playing, but if i switch to a wired headset it doesn'...

Visitor

Plan Free Country Australia Device hp windows laptop Operating System windows 10   My Question or Issue when i have a Bluetooth headset connected, and join a video/ meet call the sound...

Petya

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes