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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84578 Views

40 replies

68 likes

  • 84578 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800963 Views

505 replies

64 likes

  • 800963 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25236 Views

26 replies

7 likes

  • 25236 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3136 Views

0 replies

4 likes

  • 3136 Views
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Superuser Contribution Spotify keeps skipping to the next song

PlanFreeCountryUAEDeviceHP laptopOperating Systemwindows 10 My Question or IssueI opened spotify on my laptop to listen to some songs and I went on to my playlist tried playing it and it starts skipping all the songs one by one after being one second...

Casual Listener

  Plan Free Country UAE Device HP laptop Operating System windows 10   My Question or Issue I opened spotify on my laptop to listen to some songs and I went on to my playlist tri...

Alex

Spotify Legend

755 Views

3 replies

1 likes

  • 755 Views
  • 3 replies
  • 1 likes

Superuser Contribution Feed de amigos com problemas, sumiu todos

desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada

Visitor

desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada 

Ver

Spotify Legend

745 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

The dreaded endless-skip-loop

PlanPremiumCountryRomaniaDevicePersonal DesktopOperating SystemWindows 10 My Question or IssueHello, For a while now I can't seem to use the desktop app anymore. If i hit "play", it just infinitely skips songs and never gives any output. Only happens...

Newbie

Plan Premium Country Romania Device Personal Desktop Operating System Windows 10   My Question or Issue Hello,   For a while now I can't seem to use the desktop app anymore. If ...

683 Views

0 replies

1 likes

  • 683 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to search for a song using Spotify webplayer

PlanPremiumCountry Malaysia Device LaptopOperating System Windows 10 My Question or IssueI cant seem to search a song or artist using webplayer. I have tried refreshing the page a several times, but the problem still exist. May i know how should i re...

Casual Listener

Plan Premium Country Malaysia   Device Laptop Operating System Windows 10   My Question or Issue I cant seem to search a song or artist using webplayer. I have tried refreshing...

Mario

Spotify Legend

1008 Views

6 replies

2 likes

WebPlayer
  • 1008 Views
  • 6 replies
  • 2 likes

No songs showing up other than local files.

PlanFreeCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueI have performed 2 clean reinstalls and made sure I wasn't in offline mode, but I still can't see anything in my playlists, I can see them on mobile and on different computers,...

Visitor

Plan Free Country U.S. Device PC Operating System Windows 10   My Question or Issue I have performed 2 clean reinstalls and made sure I wasn't in offline mode, but I still can't see an...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Taskbar Rewind/Play/Pause/Fast Forward Is Gone

I used to be able to hover over the taskbar icon and quickly rewind/fast forward/pause/play, but this is seemingly gone. Has this been officially deprecated or is this an issue? I've done all the usual troubleshooting (cleared cache/reinstalled/etc.)

Music Fan

I used to be able to hover over the taskbar icon and quickly rewind/fast forward/pause/play, but this is seemingly gone. Has this been officially deprecated or is this an issue? I've done all the usu...

837 Views

0 replies

3 likes

  • 837 Views
  • 0 replies
  • 3 likes

How in the **bleep** is there STILL no dislike song button?!

PlanPremiumCountry DeviceWindows 10, Web playerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been very frustrated with your service. PAID service. I keep looking for song dislike button and its never there. Someti...

Visitor

Plan Premium Country   Device Windows 10, Web player Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been very frustrated with your ser...

cypa

Music Fan

630 Views

1 replies

3 likes

  • 630 Views
  • 1 replies
  • 3 likes

Superuser Contribution Playback/skipping error - 'Spotify can't play this right now'

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Home - 10.0.18362 Build 18362Spotify Version1.1.35.458.g891674f3Audio OutputASUS Xonar DX audio My Question or IssuePlayback/skipping error - 'Spotify can't play this right now' I've been using S...

Regular

Plan Premium Country UK Device PC Operating System Windows 10 Home - 10.0.18362 Build 18362 Spotify Version 1.1.35.458.g891674f3 Audio Output ASUS Xonar DX audio   My Question or Is...

darryngordon

Visitor

2360 Views

7 replies

1 likes

playback
skipping
  • 2360 Views
  • 7 replies
  • 1 likes

Why Can't You Add A Playlist Sorting Feature to Desktop UI

PlanPremiumCountryUnited States DeviceAsus LaptopOperating SystemWindows 10 My Question or IssueHow come there isn't an easy method to sort my playlists alphabetically on Spotify Desktop? Sure I can click-and-drag my playlists around, but it's incred...

Newbie

Plan Premium Country United States   Device Asus Laptop Operating System Windows 10   My Question or Issue How come there isn't an easy method to sort my playlists alphabetically...

430 Views

0 replies

1 likes

  • 430 Views
  • 0 replies
  • 1 likes

Can't reorder tracks in a playlist

i am trying to rearrange tracks inside a playlist on the desktop app (windows 10) i can't manage to do that. I've been doing that in the web browser app until now, but the browser app has suddenly stop showing new additions to the playlist. is there ...

Casual Listener

i am trying to rearrange tracks inside a playlist on the desktop app (windows 10) i can't manage to do that. I've been doing that in the web browser app until now, but the browser app has suddenly st...

Sebasty

Community Legend

4336 Views

3 replies

0 likes

  • 4336 Views
  • 3 replies
  • 0 likes

Podcast playlist keeps playing after adding 1 podcast to the queue

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I listen to a music playlist and I see that a new episode of a podcast came out, I like to add the episode to the queue. So that when the current song ends, ...

Newbie

Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue When I listen to a music playlist and I see that a new episode of a podcast came out, ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs still play even after 'Got it we won't play that song again'

Operating SystemWindows 10 My Question or IssueI play the radio for one of my mixes and it repeatedly plays the same ~30 songs, even though I have specifically clicked 'Got it we won't play that song again' MULTIPLE times on each song. They will not ...

Regular

Operating System Windows 10   My Question or Issue I play the radio for one of my mixes and it repeatedly plays the same ~30 songs, even though I have specifically clicked 'Got it we wo...

Ivan

Spotify Legend

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

Superuser Contribution Continuous issues with desktop app in windows 10

Device(Lenovo Flex 14 Laptop)Operating System(Windows 10) My Question or Issue I’m wondering why the constant glitches that I’ve seen on the help questions repeatedly aren’t being rectified. I find lately I’m spending more time trying to fix problems...

Casual Listener

Device (Lenovo Flex 14 Laptop) Operating System (Windows 10)   My Question or Issue   I’m wondering why the constant glitches that I’ve seen on the help questions repeatedly aren’t b...

Mario

Spotify Legend

1768 Views

9 replies

4 likes

  • 1768 Views
  • 9 replies
  • 4 likes

Superuser Contribution Spotify now skips all tracks unless started with "Run as Administrator"

PlanPremiumCountryUKDeviceWindows 10Operating SystemWindows 10 My Question or IssueNot sure this started with recent windows updates I did yesterday but now spotify will only play anything if I started with "Run as Administrator", I've tried all the ...

Visitor

Plan Premium Country UK Device Windows 10 Operating System Windows 10   My Question or Issue Not sure this started with recent windows updates I did yesterday but now spotify will only...

Mihail

Spotify Legend

649 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cannot "clear" album playing

PlanPremiumOperating SystemWindows 10My Question or IssueI have been playing an album and it is now in the "queue". However I now want to play a podcast. Trying to play it fails. Adding it to the queue seems to work initially so it looks like it will...

Visitor

Plan Premium Operating System Windows 10 My Question or Issue I have been playing an album and it is now in the "queue". However I now want to play a podcast. Trying to play it fails. Adding it ...

288 Views

0 replies

1 likes

  • 288 Views
  • 0 replies
  • 1 likes

Superuser Contribution Group Session - Volume level is linked across all users on PC

Brief description of the issue: We started a group session on our mobile devices (because that's currently the only way we've found to do it). We changed our devices to our respective Computers. However, our volume level is forced to be the same. Whe...

Newbie

Brief description of the issue: We started a group session on our mobile devices (because that's currently the only way we've found to do it). We changed our devices to our respective Computers. Howe...

Mihail

Spotify Legend

5662 Views

3 replies

0 likes

  • 5662 Views
  • 3 replies
  • 0 likes

Solved!! Cannot play song on desktop

PlanPremiumCountryThailandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI start my premium plan recently. But since then, I cannot play any song on my PC (It was fine up until recently) I've tried every step the other post suggests, ...

Casual Listener

Plan Premium Country Thailand Device Desktop PC Operating System Windows 10   My Question or Issue I start my premium plan recently. But since then, I cannot play any song on my PC (It...

Wasenshi

Casual Listener

540 Views

1 replies

0 likes

Desktop
  • 540 Views
  • 1 replies
  • 0 likes

Skips songs and crashes when moving mouse

CountryBelgiumDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue After a while when i'm coming back on the computer, when i move the mouse, spotify stops playing and will skip songs very fast.. he just goes trough the playlist till th...

Visitor

  Country Belgium Device Lenovo laptop Operating System Windows 10   My Question or Issue   After a while when i'm coming back on the computer, when i move the mouse, spotify...

Nico

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Songs can't stop go to the next track

PlanFreeCountryIndonesiaDeviceROG Zephryus 14Operating SystemWindows 10 My Question or IssueMy songs keep go to the next tracks automatically, even i'm not pressing it and it can't stop. I already reinstall but this seems not work.

Visitor

  Plan Free Country Indonesia Device ROG Zephryus 14 Operating System Windows 10   My Question or Issue My songs keep go to the next tracks automatically, even i'm not pressing i...

Nico

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played in home menu dont update

Premium on windows 10My Question or IssueTitle. This has been going on for a month now. The playlist is up to date if I look at it in my library. Tried reinstalling, relogging, clearing cache. No Im not in private mode. Yes I have been listening to m...

Casual Listener

Premium on windows 10 My Question or Issue Title. This has been going on for a month now. The playlist is up to date if I look at it in my library. Tried reinstalling, relogging, clearing cache. No...

Ivan

Spotify Legend

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes