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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Local Files Greying Out

PlanPremiumCountryCanadaDevicePC, Laptop, SmartphoneOperating SystemWindows 8 For some reason after I made playlists with local files and download them on my PC, everything works. But after I downloaded the playlists on my Laptop which operates on Wi...

  • Casual Listener
  • Plan Premium Country Canada Device PC, Laptop, Smartphone Operating System Windows 8    For some reason after I made playlists with local files and download them on my PC, everythi...
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  • Greying Out
    local files
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Some Songs Don't Play

PlanPremiumCountryUSADeviceDell Inspiron 5558Operating SystemWindows 10 My Question or IssueSome songs I try to play don't seem to play and this has been happening for months now. I've reinstalled from spotify.com and from the Windows Store to no ava...

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  • Casual Listener
  • Plan Premium Country USA Device Dell Inspiron 5558 Operating System Windows 10   My Question or Issue Some songs I try to play don't seem to play and this has been happening for months...
  • Kedpy
  • Visitor
  • 310 Views
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  • 310 Views
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Fix Navigating to Current Song

When a song is playing, you can click on the album art to immediately navigate to the song and playlist where you're listening to it from.I've noticed that this often takes me to a different song in the same playlist, and highlighting it instead.Atta...

  • Casual Listener
  • When a song is playing, you can click on the album art to immediately navigate to the song and playlist where you're listening to it from. I've noticed that this often takes me to a different song i...
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Mark Podcast Played

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAllow the ability to mark a podcast episode played from the desktop like you have on mobile devices.

  • Casual Listener
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Allow the ability to mark a podcast episode played from the desktop like you have on mobile ...
  • cmhhelrich
  • Casual Listener
  • 562 Views
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  • 15 likes
  • 562 Views
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Spotify won't start

Hello! I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. Please help!

  • Visitor
  • Hello!   I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. &nb...
  • Billy-J
  • Spotify Star
  • 120 Views
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Pressing the side button of the mouse to go back will scroll you to the bottom of the album page

Operating SystemWindows 10 My Question or IssueGo to any artist with a lot of releases (Moby is a really good example). Go to their about page and scroll to the bottom of it (has to be the very bottom). Then press the sidebutton on your mouse to go b...

  • Visitor
  • Operating System Windows 10   My Question or Issue Go to any artist with a lot of releases (Moby is a really good example). Go to their about page and scroll to the bottom of it (has to be t...
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How to dislike track

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI'm new to Spotify, coming from Google Play Music. There, I could dislike a track, something I'd like to do here too. I'm using the windows desktop app to start track/playlist radios b...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue I'm new to Spotify, coming from Google Play Music. There, I could dislike a track, something I'd like to do here...
  • zoltane
  • Casual Listener
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  • 1111 Views
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Solved!!Superuser Contribution Spotify can't play this right now.... (Then when?)

PlanFreeCountryItalyDevice/OSWindows 10 My Question or IssueIn many of my playlists many songs are slowly turning grey and unplayable ("Spotify can't play this right now..."), this is happening since 2-3 days ago, I am not sure. I have already tried ...

spotify wha.png
  • Visitor
  • Plan Free Country Italy Device/OS Windows 10   My Question or Issue In many of my playlists many songs are slowly turning grey and unplayable ("Spotify can't play this right now....
  • miguelmnt
  • Newbie
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  • 6572 Views
  • 9 replies
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How come the same songs repeat instead of the rest of the 915 liked songs that I have?

PlanPremiumCountryUSADeviceSamsung S6 Active and PCOperating SystemWindows 10My Question or IssueSo I have about 915 songs that I've liked. How come I find my songs playing in the same loop, even though I have it set to shuffle with repeat off? There...

  • Casual Listener
  •   Plan Premium Country USA Device Samsung S6 Active and PC Operating System Windows 10 My Question or Issue So I have about 915 songs that I've liked.  How come I find my songs pl...
  • AyKayAllDay
  • Casual Listener
  • 625 Views
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  • 625 Views
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Solved!! Sort By Date - Stopped working for personal playlists

My Issue: Sort By Date - Sort by Date stopped working for personal playlistsThe calendar icon is no longer 'clickable' resulting in the up/down arrow for sorting. Sort by Title/Artist/Album still work.... ... but not sort by DATE. Any thoughts? (Fami...

  • Casual Listener
  • My Issue: Sort By Date - Sort by Date stopped working for personal playlists The calendar icon is no longer 'clickable' resulting in the up/down arrow for sorting.  Sort by Title/Artist/Al...
  • jspot370
  • Casual Listener
  • 317 Views
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Unusually long loading time

When viewing the "About" tab on an Artist's page, if you press the "Go Back" button twice, the presses the "Go forward" button to return to the previous screen, you will be presented with a blank screen and will take an usually large amount of time t...

  • Visitor
  • When viewing the "About" tab on an Artist's page, if you press the "Go Back" button twice, the presses the "Go forward" button to return to the previous screen, you will be presented with a blank scr...
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  • bug
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Superuser Contribution League of Legends lags very badly when spotify is playing (even in offline mode)

PlanPremiumCountry U.S.AOperating SystemWindows 10 My Question or Issue When I play League, I love to listen to music. However, recently when I have tried to play spotify even in offline mode when I'm in game, I first get heavy fps lag, then soon aft...

  • Newbie
  • Plan Premium Country  U.S.A Operating System Windows 10   My Question or Issue  When I play League, I love to listen to music. However, recently when I have tried to play spoti...
  • Darkonyan
  • Visitor
  • 5325 Views
  • 2 replies
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Spotify Freezing Windows 10

PlanFree/PremiumCountrySouth AfricaDevice(Lenovo Laptop)Operating System(Windows 10) My Question or IssueThe Spotify app freezes 95% of the time you open it, theres no way around it except by using the Webplayer The Windows App is pathetic My PC has ...

  • Visitor
  • Plan Free/Premium Country South Africa Device (Lenovo Laptop) Operating System (Windows 10)   My Question or Issue The Spotify app freezes 95% of the time you open it, theres no way ar...
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Browser is way faster than the app! How can this be possible...?!

My Question or IssueBrowser takes about 2-4 seconds to load all my saved songs and playlist while the app (which is supposed to be faster) takes about 3-4 minutes to just load the menu screen! Songs and playlists more 9-10 minutes to load. This happe...

  • Newbie
  • My Question or Issue Browser takes about 2-4 seconds to load all my saved songs and playlist while the app (which is supposed to be faster) takes about 3-4 minutes to just load the menu screen! Song...
  • OneByBoo
  • Community Legend
  • 207 Views
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  • 207 Views
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[Podcasts] Hide "featured podcasts" and "you might also like"

1. I want to be able to hide "Featured Podcasts" at the bottom of the Podcasts page since I'm really not interested in them. 2. I want the mobile app to NOT show "you might also like" for every single episode. I know what I like and don't really need...

  • Casual Listener
  • 1. I want to be able to hide "Featured Podcasts" at the bottom of the Podcasts page since I'm really not interested in them.   2. I want the mobile app to NOT show "you might also like" for ev...
  • OneByBoo
  • Community Legend
  • 423 Views
  • 1 replies
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  • 423 Views
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Delete

Please delete - I've resolved my issue.

  • Visitor
  • Please delete - I've resolved my issue.
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  • 118 Views
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Spotify app crashes after pressing "play"

Hi! I saw a thread discussing the issue I am having, but it is locked. However, the issue still persists for me. PlanFreeCountryWest-Europe (rather not specify)Operating SystemWindows 10 My Question or IssueEvery time I open the Spotify desktop app, ...

  • Visitor
  • Hi! I saw a thread discussing the issue I am having, but it is locked. However, the issue still persists for me.   Plan Free Country West-Europe (rather not specify) Operating System Wind...
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Spotify can't play this right now. If you have the file on your computer you can import it!

Does anyone know why I get the below error on my Spotify Windows app?OS: Windows 10 pro version - 1093.

Spotify_Error.JPG
  • Casual Listener
  • Does anyone know why I get the below error on my Spotify Windows app? OS: Windows 10 pro version - 1093.
  • Rene01
  • Community Legend
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  • Social & Random
  • 340 Views
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[All Platforms][Podcasts] Mark all as played

I'd like to send a feature request: Enable "mark all as played" for podcasts, which has been mentioned in the comments of the following post. https://community.spotify.com/t5/Implemented-Ideas/Podcast-Mark-Podcasts-as-Played/idi-p/1757080 https://com...

  • Casual Listener
  • I'd like to send a feature request:   Enable "mark all as played" for podcasts, which has been mentioned in the comments of the following post.   https://community.spotify.com/t5/Implem...
  • musicit
  • Casual Listener
  • 1174 Views
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  • 1174 Views
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[German/Deutsch] Problem mit lokalen Dateien

Moin, ich habe mir gestern ein paar lokale Dateien hinzugefügt und wie die Anleitung auch in eine Playlist gefügt und heruntergeladen. Das selbe habe ich auf meinem iPhone gemacht, aber erst wurde überhaupt nicht runtergeladen und dann auf einmal nur...

  • Visitor
  • Moin,   ich habe mir gestern ein paar lokale Dateien hinzugefügt und wie die Anleitung auch in eine Playlist gefügt und heruntergeladen. Das selbe habe ich auf meinem iPhone gemacht, aber erst...
  • 271 Views
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  • deutsch
    deutschland
    download issues
    eigene musik
    german
    lokale Datei
    playlist download
    smartphone
  • 271 Views
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Env: prod