Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50194 Views
77 replies
27 likes

50194 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75967 Views
271 replies
21 likes

75967 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5332 Views
1 replies
6 likes

5332 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145471 Views
0 replies
26 likes
Mac
Windows

145471 Views
0 replies
26 likes

Superuser Contribution Spotify in Windows 10 behaving as if it is logged into a different account.

PlanPremium CountryNew ZealandDeviceHP Spector Operating SystemWindows 10 My Question or IssueConnect is not working, windows 10 behaves as if it is logged into a different account. This started happening after the recent update. I would prefer Conne...

FallOfAll
Casual Listener
Plan Premium Country New Zealand Device HP Spector Operating System Windows 10 My Question or Issue Connect is not working, windows 10 behaves as if it is logged into a d...
2020-07-07 1:49:28 AM
2020-07-08 5:44:36 AM
FallOfAll
Casual Listener
386 Views
3 replies
0 likes

386 Views
3 replies
0 likes

Bug: Song Images really big at Home Screen

PlanStudent PremiumCountryIndonesiaDeviceHP Envy x360 "13 ConvertibleOperating SystemWindows 10 64bit My Question or IssueI am sure one of Spotify programmer messed up the code and makes all song pictures at home screen really big like this:Let me kn...

Thor-x86_128
Visitor
Plan Student Premium Country Indonesia Device HP Envy x360 "13 Convertible Operating System Windows 10 64bit My Question or Issue I am sure one of Spotify programmer messed up the co...
2020-07-07 4:30:21 PM
2020-07-07 11:38:35 PM
Emilia_8
Community Legend
336 Views
1 replies
0 likes
bug

336 Views
1 replies
0 likes

Black Screen issue

My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres a way to stop this some help would be appreciated ...

NickEpic12
Casual Listener
My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres...
2020-07-07 10:11:48 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Superuser Contribution Icon display

PlanFree/PremiumCountryukDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)windows vlaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I change the display format for my Recently Played music icons? it's d...

Sue888
Casual Listener
Plan Free/Premium Country uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) windows vlaptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2020-07-05 2:37:08 PM
2020-07-07 8:01:22 PM
Sue888
Casual Listener
736 Views
4 replies
0 likes

736 Views
4 replies
0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

Flyver
Visitor
Plan Premium Device Essential Phone / Windows PC Operating System Windows 10 My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot fin...
2020-07-07 4:16:51 PM
426 Views
0 replies
0 likes
Android
Connect
essential
PC
Premium

426 Views
0 replies
0 likes

Superuser Contribution Can't click on Artist name unless I go into album

So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and album name, but can't click on the artist name und...

davegr0hl
Newbie
So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and...
2020-07-07 2:59:34 AM
2020-07-07 3:15:23 PM
Mario
Spotify Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Recently Played Songs on the Home Page won't Update

PlanFamily PremiumCountryCanadaDeviceRazer BladeOperating SystemWindows 10 My Question or IssueMy Recently Played on my home page on the desktop app won't update. It only occurs on the desktop app on both the spotify download and the Microsoft Store ...

NicUng
Visitor
Plan Family Premium Country Canada Device Razer Blade Operating System Windows 10 My Question or Issue My Recently Played on my home page on the desktop app won't update. It ...
2020-07-04 11:42:19 AM
2020-07-07 3:03:56 PM
Skatehead
Visitor
642 Views
1 replies
0 likes
bug
Glitch
Home
Recently Played
Recently Played Stuck
stuck

642 Views
1 replies
0 likes

Solved!! How to stop duplicates in the que, for shuffled playlists

PlanPremiumCountryUnited KingdomDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueWhen I shuffle a playlist it creates a lot of duplicates in the que, how can...

John1664
Regular
Plan Premium Country United Kingdom Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue ...
2020-07-06 8:07:18 PM
2020-07-07 10:55:43 AM
John1664
Regular
1515 Views
5 replies
0 likes

1515 Views
5 replies
0 likes

Solved!! PC wont play spotify

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify refuses to play anything when i use my PC, whether it is the app or the web player, it will keep skipping through a playlist showing a blue error message saying...

DangerousDanish
Casual Listener
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Spotify refuses to play anything when i use my PC, whether it is the app or the web player, ...
2020-07-07 6:47:55 AM
2020-07-07 7:02:47 AM
DangerousDanish
Casual Listener
864 Views
1 replies
0 likes
no music
no playback
PC

864 Views
1 replies
0 likes

Superuser Contribution Spotify won't play on PC desktop app

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueWhenever I open Spotify normally, and try to play any song, it will instantly skip to the next one, not actually playing anything. It skips all Spotify songs and only pla...

sovie
Casual Listener
Plan Premium Country England Device PC Operating System Windows 10 My Question or Issue Whenever I open Spotify normally, and try to play any song, it will instantly skip to the next...
2020-06-29 5:38:55 PM
2020-07-07 2:00:57 AM
Burrandino92
Newbie
5442 Views
3 replies
3 likes

5442 Views
3 replies
3 likes

Spotify won't go online

Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on desktop version has fixed the issue but now everything is slow...

Makaveli_96
Casual Listener
Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on deskto...
2019-10-06 9:11:02 PM
2020-07-07 1:42:55 AM
bioxvirus
Visitor
3265 Views
3 replies
0 likes

3265 Views
3 replies
0 likes

Solved!! How to view amount of streams on Spotify

My Question or IssueHow can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular songs and its streams but now.. its a little different. So can someone help?

TheBoss4
Visitor
My Question or Issue How can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular son...
2020-06-17 8:38:10 PM
2020-07-06 12:14:14 AM
MartinStoichkov
Community Legend
121657 Views
1 replies
1 likes

121657 Views
1 replies
1 likes

Windows 10 works EXCEPT for local device (This Computer)

-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify windows10 app detects and can play on all of my various Alexa & MusicCas...

skinno
Visitor
-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify ...
2020-07-06 10:34:46 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

No playing any song

PlanPremiumCountrySpainDevicepcOperating SystemWindows 10 My Question or IssueSometimes I use my laptop with a Traktor Kontrol S2 as a external sound card to play thing through the speakers and all works perfectly except Spotify App. It seems that wh...

pandahomies
Casual Listener
Plan Premium Country Spain Device pc Operating System Windows 10 My Question or Issue Sometimes I use my laptop with a Traktor Kontrol S2 as a external sound card to play thing throu...
2020-04-09 7:30:12 PM
2020-07-06 12:18:13 PM
SFilter
Newbie
581 Views
2 replies
1 likes

581 Views
2 replies
1 likes

Solved!!Superuser Contribution Huge Album Icons

I have been a Spotify customer since 2011 and the recent updates to the desktop app have me at the end of my wits. When I maximize the desktop app the album icons become so large that it is unusable and I have to resize the window. This started happe...

jpojo
Casual Listener
I have been a Spotify customer since 2011 and the recent updates to the desktop app have me at the end of my wits. When I maximize the desktop app the album icons become so large that it is unusable ...
2020-07-01 10:41:54 AM
2020-07-06 9:28:58 AM
Mario
Spotify Legend
1074 Views
3 replies
0 likes

1074 Views
3 replies
0 likes

Superuser Contribution Spotify Process Memory leak Windows 10 desktop

PlanPremiumCountryFranceDevice Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb)Operating SystemWindows 10 Pro 64-bit v. 1903 My Question or IssueHello, I have a huge memory problem on Spo...

herby_05
Casual Listener
Plan Premium Country France Device Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb) Operating System Windows 10 Pro 64-bit ...
2019-09-28 3:57:43 PM
2020-07-06 8:56:28 AM
herby_05
Casual Listener
1505 Views
3 replies
3 likes

1505 Views
3 replies
3 likes

Superuser Contribution Windows 10 - Skips many songs only on PC

PlanPremiumCountryUSADevicePCOperating SystemWindows 10Version1.1.7.13766.gf9dc3904 My Question or IssueStarting about a week ago my spotify app on Windows 10 has started skipping songs and giving the standard "Spotify can't play..." error. It is alw...

1241353004
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 Version 1.1.7.13766.gf9dc3904 My Question or Issue Starting about a week ago my spotify app on Windows 10 has started...
2019-05-23 7:24:35 PM
2020-07-06 3:14:36 AM
GodZefir
Visitor
3077 Views
12 replies
0 likes

3077 Views
12 replies
0 likes

Genre Radio Stations (Rock, Decades, Etc).

PlanPremiumCountryUSA Operating SystemAndroid Oreo, Windows 10) What happend to the Genre Radio Stations like the decades and rock? They still show up in my stations because I follow them, but are they going away totally? Is there going to be some ki...

matts3
Regular
Plan Premium Country USA Operating System Android Oreo, Windows 10) What happend to the Genre Radio Stations like the decades and rock? They still show up in my stati...
2019-03-28 2:05:31 AM
2020-07-05 12:23:15 AM
kidyahoo
Visitor
1892 Views
2 replies
2 likes

1892 Views
2 replies
2 likes

Cannot Connect to Internet, Error code 4,

PlanFreeCountryUSADeviceWindows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. My Question or IssueI cannot connect to the internet; error code: 4. A...

ei155mqabf8ma6b
Visitor
Plan Free Country USA Device Windows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today.&nb...
2020-07-05 5:50:15 PM
464 Views
0 replies
2 likes
Desktop
No Internet
Troubleshooting
Windows 10

464 Views
0 replies
2 likes

Unable to download playlists (Waiting for connection...)

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to download any music on my Windows 10 device. Whenever I try to do it, it just says "Waiting for connection..." and nothing happens. I've performed a clean re-install...

gryfon1997
Casual Listener
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I am unable to download any music on my Windows 10 device. Whenever I try to do it, it just says "Waiting f...
2020-07-01 4:41:47 PM
2020-07-05 5:04:06 PM
gryfon1997
Casual Listener
530 Views
2 replies
0 likes
Desktop
Help

530 Views
2 replies
0 likes

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