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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83095 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788431 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21912 Views

22 replies

6 likes

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  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

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Podcast playlist keeps playing after adding 1 podcast to the queue

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I listen to a music playlist and I see that a new episode of a podcast came out, I like to add the episode to the queue. So that when the current song ends, ...

Newbie

Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue When I listen to a music playlist and I see that a new episode of a podcast came out, ...

476 Views

0 replies

0 likes

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Superuser Contribution Songs still play even after 'Got it we won't play that song again'

Operating SystemWindows 10 My Question or IssueI play the radio for one of my mixes and it repeatedly plays the same ~30 songs, even though I have specifically clicked 'Got it we won't play that song again' MULTIPLE times on each song. They will not ...

Regular

Operating System Windows 10   My Question or Issue I play the radio for one of my mixes and it repeatedly plays the same ~30 songs, even though I have specifically clicked 'Got it we wo...

Ivan

Spotify Legend

513 Views

1 replies

1 likes

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Superuser Contribution Continuous issues with desktop app in windows 10

Device(Lenovo Flex 14 Laptop)Operating System(Windows 10) My Question or Issue I’m wondering why the constant glitches that I’ve seen on the help questions repeatedly aren’t being rectified. I find lately I’m spending more time trying to fix problems...

Casual Listener

Device (Lenovo Flex 14 Laptop) Operating System (Windows 10)   My Question or Issue   I’m wondering why the constant glitches that I’ve seen on the help questions repeatedly aren’t b...

Mario

Spotify Legend

1753 Views

9 replies

4 likes

  • 1753 Views
  • 9 replies
  • 4 likes

Superuser Contribution Spotify now skips all tracks unless started with "Run as Administrator"

PlanPremiumCountryUKDeviceWindows 10Operating SystemWindows 10 My Question or IssueNot sure this started with recent windows updates I did yesterday but now spotify will only play anything if I started with "Run as Administrator", I've tried all the ...

Visitor

Plan Premium Country UK Device Windows 10 Operating System Windows 10   My Question or Issue Not sure this started with recent windows updates I did yesterday but now spotify will only...

Mihail

Spotify Legend

645 Views

2 replies

0 likes

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Cannot "clear" album playing

PlanPremiumOperating SystemWindows 10My Question or IssueI have been playing an album and it is now in the "queue". However I now want to play a podcast. Trying to play it fails. Adding it to the queue seems to work initially so it looks like it will...

Visitor

Plan Premium Operating System Windows 10 My Question or Issue I have been playing an album and it is now in the "queue". However I now want to play a podcast. Trying to play it fails. Adding it ...

284 Views

0 replies

1 likes

  • 284 Views
  • 0 replies
  • 1 likes

Superuser Contribution Group Session - Volume level is linked across all users on PC

Brief description of the issue: We started a group session on our mobile devices (because that's currently the only way we've found to do it). We changed our devices to our respective Computers. However, our volume level is forced to be the same. Whe...

Newbie

Brief description of the issue: We started a group session on our mobile devices (because that's currently the only way we've found to do it). We changed our devices to our respective Computers. Howe...

Mihail

Spotify Legend

5633 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Cannot play song on desktop

PlanPremiumCountryThailandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI start my premium plan recently. But since then, I cannot play any song on my PC (It was fine up until recently) I've tried every step the other post suggests, ...

Casual Listener

Plan Premium Country Thailand Device Desktop PC Operating System Windows 10   My Question or Issue I start my premium plan recently. But since then, I cannot play any song on my PC (It...

Wasenshi

Casual Listener

539 Views

1 replies

0 likes

Desktop
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Skips songs and crashes when moving mouse

CountryBelgiumDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue After a while when i'm coming back on the computer, when i move the mouse, spotify stops playing and will skip songs very fast.. he just goes trough the playlist till th...

Visitor

  Country Belgium Device Lenovo laptop Operating System Windows 10   My Question or Issue   After a while when i'm coming back on the computer, when i move the mouse, spotify...

Nico

Community Legend

732 Views

1 replies

0 likes

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  • 1 replies
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Songs can't stop go to the next track

PlanFreeCountryIndonesiaDeviceROG Zephryus 14Operating SystemWindows 10 My Question or IssueMy songs keep go to the next tracks automatically, even i'm not pressing it and it can't stop. I already reinstall but this seems not work.

Visitor

  Plan Free Country Indonesia Device ROG Zephryus 14 Operating System Windows 10   My Question or Issue My songs keep go to the next tracks automatically, even i'm not pressing i...

Nico

Community Legend

603 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Recently played in home menu dont update

Premium on windows 10My Question or IssueTitle. This has been going on for a month now. The playlist is up to date if I look at it in my library. Tried reinstalling, relogging, clearing cache. No Im not in private mode. Yes I have been listening to m...

Casual Listener

Premium on windows 10 My Question or Issue Title. This has been going on for a month now. The playlist is up to date if I look at it in my library. Tried reinstalling, relogging, clearing cache. No...

Ivan

Spotify Legend

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Desktop can't track recently played songs

PlanPremiumCountryRussiaDeviceDesktop PCOperating SystemWindows 8.1 Pro 64-bit (6.3, build 9600) My Question or IssueSpotify Home "Recently played" shows the same songs and albums I listened to when I *first installed* the software. The app seems pat...

Regular

Plan Premium Country Russia Device Desktop PC Operating System Windows 8.1 Pro 64-bit (6.3, build 9600)   My Question or Issue Spotify Home "Recently played" shows the same songs and a...

Ivan

Spotify Legend

641 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Desktop app not playing any songs

PlanFreeCountryHungaryDevicePCOperating SystemWindows 10 (build 19041.450) My Question or IssueHello, I listen to spotify often, but around 1-2 months ago, i had an issue. The desktop app weren't playing any songs. If i clicked on a song, it would sa...

Casual Listener

Plan Free Country Hungary Device PC Operating System Windows 10 (build 19041.450)   My Question or Issue Hello, I listen to spotify often, but around 1-2 months ago, i had an issue. Th...

MyUsername12

Casual Listener

712 Views

2 replies

0 likes

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Playists - Date Added for Newly Added Songs displaying a countdown?

Basically starting today I noticed that songs we would add to our playlist are not showing the usual information under the date added field. Instead something I added just a minute ago says "in 10 hours".Meanwhile songs I added 2 hours ago, as you ma...

Casual Listener

Basically starting today I noticed that songs we would add to our playlist are not showing the usual information under the date added field.    Instead something I added just a minute ago s...

425 Views

0 replies

1 likes

  • 425 Views
  • 0 replies
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Italian Advert

PlanFreeCountryUnited KingdomDevicePC, SmartphoneOperating SystemWindows 10, Android My Question or IssueI am looking to find an Advert, it was talking about Italy, the ad was promoting Italian beverage as far as I recall it, the ad been on very rece...

Casual Listener

Plan Free Country United Kingdom Device PC, Smartphone Operating System Windows 10, Android   My Question or Issue I am looking to find an Advert, it was talking about Italy, the ad wa...

Xellabel

Casual Listener

754 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify skipping all songs in like 1 second

When i am booting up my PC and opening spotify and hoping that i can play some games and chill with my spotify but after i came home from a LAN, now i cant hear music any more when i am starting a song or a playlist it is just skipping it, i have see...

Casual Listener

When i am booting up my PC and opening spotify and hoping that i can play some games and chill with my spotify but after i came home from a LAN, now i cant hear music any more when i am starting a so...

Facius

Casual Listener

1695 Views

1 replies

1 likes

  • 1695 Views
  • 1 replies
  • 1 likes

All Songs being skipped on PC, for all audio devices

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI have tried reinstalling, clearing cache, checking host files, logging out/in, uninstalling virtual audio mixers, restoring default settings for all devices, updating dri...

Newbie

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I have tried reinstalling, clearing cache, checking host files, logging out/in, uninstalling vi...

Nico

Community Legend

735 Views

1 replies

1 likes

  • 735 Views
  • 1 replies
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Cant log in to spotify. Firewall issues on pc mirosoft 7 ultimate

PlanFree/PremiumCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 7 ultimateMy Question or Issue

Newbie

Plan Free/Premium Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 7 ultimate My Question ...

Nico

Community Legend

561 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Windows 10 Spotify app can't use chrome cast because of google?

Hi all, PlanPremium DeviceWindows 10 PC connected over Lan. My Question or IssueI was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome cast (I know all the workarounds. More in the end). I found this old forum post and ...

Music Fan

Hi all,   Plan Premium   Device Windows 10 PC connected over Lan.   My Question or Issue I was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome ...

FlangeMonkey

Regular

4185 Views

4 replies

3 likes

cast
Desktop
lan
Windows 10
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[Win10][BugReport] Speaker Icon disappears using Playlist Folder. (and annoying "bug")

So reporting a bug without authority seems impossible on your boards. I'll just post here and you can forward to whatever section. --- We use over 100 different playlists at my workplace, we decided to try out the folder option, but this is annoying ...

Gig Goer

So reporting a bug without authority seems impossible on your boards. I'll  just post here and you can forward to whatever section.  ---    We use over 100 different playlists ...

803 Views

0 replies

1 likes

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  • 0 replies
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Solved!! No internet connection, error code: 4

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe Windows Store app won't connect, even though I'm logged into my account in the app (somehow). Did a clean install through the windows store, no luck. The web version works...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue The Windows Store app won't connect, even though I'm logged into my account in the app (somehow).&n...

Nico

Community Legend

820 Views

1 replies

1 likes

  • 820 Views
  • 1 replies
  • 1 likes