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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Why do friends disappear from recent activity?

My Question or Issue I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity. in what situation would a followed friend disappear from Recent Activity? If they are in private mode,...

  • Visitor
  • My Question or Issue   I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity.   in what situation would a followe...
  • generaldrillham
  • Casual Listener
  • 807 Views
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  • 807 Views
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Desktop app totally unusable

PlanPremiumCountryUSADevicePCOperating System Windows 10 My Question or IssueThe desktop app has slowly become totally and completely unusable. In the beginning, it was just songs that would skip past, then half of the made for you playlists would sh...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System   Windows 10   My Question or Issue The desktop app has slowly become totally and completely unusable. In the beginning, it wa...
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  • 257 Views
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Local files are not linking to Spotify's database entry

Windows 10, latest update At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local file as a result.For example, if I had a local file named "Led ...

  • Roadie
  • Windows 10, latest update   At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local fil...
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Local files not playable on desktop, fine on Android phone

PlanPremiumCountryUKDeviceDesktop PC, Pixel 3 Android phoneOperating SystemWindows 10 My Question or IssueI have reinstalled my Windows 10 OS as well as Spotify on my desktop PC. I've added my local files to the settings page and now see my local mus...

  • Visitor
  • Plan Premium Country UK Device Desktop PC, Pixel 3 Android phone Operating System Windows 10   My Question or Issue I have reinstalled my Windows 10 OS as well as Spotify on my desktop...
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  • 151 Views
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A local mp3

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemWindows 10 My Question or IssueMy local mp3 files shows in Playlist but can't be payed why? It is marked with gray colour.

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Windows 10   My Question or Issue My local mp3 files shows in Playlist but can't be payed why? It is marked with gr...
  • johngeorg
  • Casual Listener
  • 251 Views
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  • 251 Views
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Alternative ways to scrobble to last.fm on desktop Spotify

The integrated scrobbler on Spotify hasn't been working well for me on mobile lately, especially when I go offline, so I switched to the Scroball app. The problem is that, in order to avoid double scrobbling, I had to go to applications on my Last.fm...

  • Visitor
  • The integrated scrobbler on Spotify hasn't been working well for me on mobile lately, especially when I go offline, so I switched to the Scroball app. The problem is that, in order to avoid double sc...
  • 1434 Views
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  • 1 likes
  • scrobble
    Windows
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Friends Feed only appears in maximized view

Windows 7 64-bit OS, but I have the same problem on my MacBook. I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a two-monitor setup, but I don't want to lose an entire monit...

  • Visitor
  • Windows 7 64-bit OS, but I have the same problem on my MacBook.   I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a...
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Superuser Contribution Web Link don't open Desktop Version

PlanFreeCountryItalyDevicePc DesktopOperating SystemWindows 10 My Question or IssueSince one-two weeks when I click on a Spotify Link on the web (e.g. embedded songs on websites), it doesnt play on Desktop Version anymore. Every time I need to log-in...

  • Casual Listener
  • Plan Free Country Italy Device Pc Desktop Operating System Windows 10   My Question or Issue Since one-two weeks when I click on a Spotify Link on the web (e.g. embedded  songs on...
  • Prof3ssorPants
  • Regular
  • 455 Views
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  • 455 Views
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Unable to play vertical videos on PC

PlanPremiumCountryBolivia DevicePC desktopOperating SystemWindows 10 version 1903 My Question or IssueI have this problem with the Spotify app (installed from Microsoft Store): I can't play any playlist video in the app, I tried to reinstall the app,...

  • Newbie
  • Plan Premium Country Bolivia   Device PC desktop Operating System Windows 10 version 1903   My Question or Issue I have this problem with the Spotify app (installed from Micros...
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  • 276 Views
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Sound is lower than other applications

PlanPremiumCountryNetherlandsDeviceany My Question or IssueI have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enough to serve the family. The rest of my family is very attracted to spotif...

  • Visitor
  • Plan Premium Country Netherlands Device any   My Question or Issue I have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enoug...
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Fixed Start/Browse/Radio in left bar

Hey all,is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar? PlanPremium Operating SystemWindows 10 - Spotify App

  • Newbie
  • Hey all, is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar?   Plan Premium &...
  • A_Musicophile
  • Community Legend
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  • 240 Views
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[Desktop] [BUG] Song marked as "I don't like this song" is still played.

while listening to my Discovery Weekly I marked a song as "I don't like this song" and even that the Playlist played the song.PlanPremiumCountryPeruDeviceDesktopOperating SystemWindows 10Spotify Version1.1.14.475.g566c8beb (Microsoft Store version) M...

  • Casual Listener
  • while listening to my Discovery Weekly I marked a song as "I don't like this song" and even that the Playlist played the song. Plan Premium Country Peru Device Desktop Operating System Window...
  • Titus1024
  • Casual Listener
  • 411 Views
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  • discovery
    don't
    like
    song
    Weekly
  • 411 Views
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Superuser Contribution erro em trocar a capa da playlist

eu ando tentando trocar a capa da minha playlist mas não ta dando, ta dizendo o seguinte: "está imagem é muito pequena, o minimo é 300x300" e estou tentando com imagens variaveis e com tamanhos maiores que o minimo, tento mudar outra playlist mas tam...

  • Casual Listener
  • eu ando tentando trocar a capa da minha playlist mas não ta dando, ta dizendo o seguinte: "está imagem é muito pequena, o minimo é 300x300"    e estou tentando com imagens variaveis e com...
  • herogamer7553_L
  • Casual Listener
  • 1174 Views
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  • 1174 Views
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fixing spotyfie not playing songs after update on desktop app

so if this is your following problems this will probably fix the problem. 1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00)2. can not add to playlist, songs in playlist disappearing.3. reinstall not working but...

  • Regular
  • so if this is your following problems this will probably fix the problem.  1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00) 2. can not add to playlist,...
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Spotify is so laggy and unresponsive

PlanPremiumCountryUnited StatesDeviceAlienware DesktopOperating SystemWindows 10 For the past week my spotify has been unresponsive. When I try to play a song it take a whole mintute for it to do it, then if I try to stop it, it does the same. I can ...

  • Newbie
  • Plan Premium Country United States Device Alienware Desktop Operating System Windows 10   For the past week my spotify has been unresponsive. When I try to play a song it take a whole m...
  • Fihpo
  • Visitor
  • 467 Views
  • 2 replies
  • 1 likes
  • 467 Views
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  • 1 likes

Spotify is stuck in Offline Mode

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Issue I just got back from a week or so break from my computer, and I come back on and wanted to listen to music. I soon find that it says it's stuck in offline mode. Offline Mode i...

  • Visitor
  •   Plan Premium Country United States Device PC Operating System Windows 10   My Issue   I just got back from a week or so break from my computer, and I come back on and wan...
  • 314 Views
  • 0 replies
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  • 314 Views
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Spotify won't play music (Spotify can't play this song right now...)

PlanPremiumCountryGermanyDeviceDesktop ComputerOperating SystemWindows 7 My Question or IssueHey guys, I'm currently facing the issue of Spotify suddenly deciding to not play any songs anymore. This however only applies to the desktop app, since the ...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Computer Operating System Windows 7   My Question or Issue Hey guys,   I'm currently facing the issue of Spotify suddenly deciding to...
  • SirePepega
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
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An issue with updating playlist description

Hello.I have problem with updating description.I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before updating.Could You look on this issue please and fix It...

  • Roadie
  • Hello. I have problem with updating description. I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before ...
  • 243 Views
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  • Description
    Playlist
  • 243 Views
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Weird Disk Issue

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although it claims it's using 100%), but when I close Spotify, it will use much more...

  • Casual Listener
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Sometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although...
  • 169 Views
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  • 169 Views
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Daily mix disappeared

FreeUSA Dell XPS 15Windows 10 My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an issue of not having it, it just disappeared for some reason. I was listening to it ...

  • Casual Listener
  •   Free USA   Dell XPS 15 Windows 10   My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an is...
  • trentreborn
  • Regular
  • 415 Views
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  • 415 Views
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