Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83900 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795749 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23949 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi all, PlanPremium DeviceWindows 10 PC connected over Lan. My Question or IssueI was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome cast (I know all the workarounds. More in the end). I found this old forum post and ...
Hi all, Plan Premium Device Windows 10 PC connected over Lan. My Question or Issue I was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome ...
Regular
4188 Views
4 replies
3 likes
So reporting a bug without authority seems impossible on your boards. I'll just post here and you can forward to whatever section. --- We use over 100 different playlists at my workplace, we decided to try out the folder option, but this is annoying ...
So reporting a bug without authority seems impossible on your boards. I'll just post here and you can forward to whatever section. --- We use over 100 different playlists ...
806 Views
0 replies
1 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe Windows Store app won't connect, even though I'm logged into my account in the app (somehow). Did a clean install through the windows store, no luck. The web version works...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue The Windows Store app won't connect, even though I'm logged into my account in the app (somehow).&n...
Community Legend
825 Views
1 replies
1 likes
Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option on windows btw
Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option on windows btw
Community Legend
1930 Views
1 replies
1 likes
PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueAfter using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i cannot change the song and I can only terminate Spotify from the task manager.I h...
Plan Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue After using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i canno...
Community Legend
741 Views
2 replies
3 likes
PlanFreeOperating SystemWindows 10 My IssueNo matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and I tried to restart my computer, but the same thing keeps happening. ...
Plan Free Operating System Windows 10 My Issue No matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and ...
Moderator
8280 Views
7 replies
3 likes
CountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueHow do I change the theme of the lyric? cause on my screenshot you guys can see that it is black theme I wanna change the color brighter (sorry for bad English)
Country Indonesia Device PC Operating System Windows 10 My Question or Issue How do I change the theme of the lyric? cause on my screenshot you guys can see that it is b...
Spotify Star
5783 Views
1 replies
3 likes
Where can I obtain an MSI installer of spotify? If there is none, what is the arguments for the offline installer?
Where can I obtain an MSI installer of spotify? If there is none, what is the arguments for the offline installer?
Casual Listener
23926 Views
6 replies
0 likes
PlanPremiumCountryUSADeviceDesktop PCOperating SystemCurrently Windows 7, soon windows 10 My Question or IssueI would like to back up my Spotify data to an external drive so I will not loose my songs and playlist when I upgrade from Windows 7 to Wind...
Plan Premium Country USA Device Desktop PC Operating System Currently Windows 7, soon windows 10 My Question or Issue I would like to back up my Spotify data to an external d...
Spotify Legend
1641 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceLenovo Yoga 920Operating SystemWindows 10 My Question or IssueI've set up my new Spotify account and I am using Apple ID. I am wondering if there is a way to sign in with my Apple ID?
Plan Premium Country Australia Device Lenovo Yoga 920 Operating System Windows 10 My Question or Issue I've set up my new Spotify account and I am using Apple ID. I am wondering if t...
Visitor
26277 Views
7 replies
0 likes
PlanPremium (Duo)CountryDenmark, EuropeDevice + Operating SystemLenovo laptop, Windows 10 Pro, all the latest updatesIt might be linked to listing on my phone in the car via Bluetooth:OnePlus 5, Android 9, OxygenOS 9.0.10. My Question or Issue Hi Spo...
Plan Premium (Duo) Country Denmark, Europe Device + Operating System Lenovo laptop, Windows 10 Pro, all the latest updates It might be linked to listing on my phone in the car via Bluetoot...
Spotify Legend
1121 Views
5 replies
0 likes
I have an Oneplus 7T Pro but it's showed as a Galaxy Tab S6 5G in the "Connect to a device" interface. Can anyone help me?
I have an Oneplus 7T Pro but it's showed as a Galaxy Tab S6 5G in the "Connect to a device" interface. Can anyone help me?
2779 Views
0 replies
1 likes
SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?
SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?
Not applicable
2229 Views
2 replies
1 likes
PlanPremiumCountryUSa DeviceAcer Laptop Operating SystemWindows 10 My Question or IssueOn my screen when viewing a playlist you can see columns for title, artist, and date song was added to playlist. Is there a way to have song duration listed too?
Plan Premium Country USa Device Acer Laptop Operating System Windows 10 My Question or Issue On my screen when viewing a playlist you can see columns for title, artis...
Casual Listener
1971 Views
3 replies
0 likes
Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....
Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst ...
695 Views
0 replies
1 likes
PlanFree/PremiumCountryUnited StatesDeviceLenovo Legion Y-7000P-1060Operating SystemWindows 10 My Question or IssueDoes anyone know how to fix this? I think I've tried everything I can including reinstalling spotify, deleting cache, and setting my de...
Plan Free/Premium Country United States Device Lenovo Legion Y-7000P-1060 Operating System Windows 10 My Question or Issue Does anyone know how to fix this? I think I've tried ...
Casual Listener
488 Views
2 replies
2 likes
PlanFreeCountryFranceDeviceAsus ROG laptopOperating SystemWindows 10 My Question or IssueSooo, yesterday my spotify suddenly stopped working on BOTH my laptop and my phone. I thought it was my account, so I tried with another one but it didn't work e...
Plan Free Country France Device Asus ROG laptop Operating System Windows 10 My Question or Issue Sooo, yesterday my spotify suddenly stopped working on BOTH my laptop an...
Casual Listener
395 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the Desktop app for Spotify, when I slide the volume adjuster with my mouse, the slider wi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the ...
Moderator
3045 Views
3 replies
1 likes
PlanFreeCountryIndonesiaDevice(PC (1.0.85.257.g0f8531bd (Windows Store version)))Operating System(Windows 10 x64 1803) My Question or IssueHi. I have problems with Spotify not linking local files to Spotify database (all artist and albums are greyed ...
Plan Free Country Indonesia Device (PC (1.0.85.257.g0f8531bd (Windows Store version))) Operating System (Windows 10 x64 1803) My Question or Issue Hi. I have problems with Spotify no...
Composer
1806 Views
7 replies
2 likes
I have done a playlist containing many genres and sub genres . unfortunately only a few genres are showing in the list Is the any option to completely restart the songs recommendations? , meaning refresh the base of the recommendations so songs from ...
I have done a playlist containing many genres and sub genres . unfortunately only a few genres are showing in the list Is the any option to completely res...
Spotify Star
1084 Views
3 replies
0 likes
