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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1166 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143694 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128401 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10820 Views

1 replies

6 likes

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  • 6 likes

[Windows] Spotify jump from one song to the next song

PlanPremium Family CountrySwitzerland Operating SystemWindows 10 My Question or Issueif i click on play, Spotify jump from one song to the next and to the next, till the playlist or Radio is finished, after a few seconds i reinstalled Spotify and cle...

Newbie

Plan Premium Family   Country Switzerland   Operating System Windows 10   My Question or Issue if i click on play, Spotify jump from one song to the next and to the next, til...

Ulises2

Visitor

343 Views

1 replies

1 likes

  • 343 Views
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Superuser Contribution Why does the new desktop update absolutely suck? So many features GONE.

Spotify updated about a week ago on my laptop, and it's absolute trash now. I can no longer edit playlist photos or descriptions. When I click on my profile, I can't view my account the way others do anymore. I can't change the order of playlists any...

Visitor

Spotify updated about a week ago on my laptop, and it's absolute trash now. I can no longer edit playlist photos or descriptions. When I click on my profile, I can't view my account the way others do...

iNNoVation

Casual Listener

5938 Views

24 replies

52 likes

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  • 24 replies
  • 52 likes

Display name not showing in desktop app

a month or two ago, I noticed that on the Windows 10 desktop app, it was showing my given username instead of my chosen display name. It used to show my display name until recently so I don't know what's going on. It still shows my display name on my...

Regular

a month or two ago, I noticed that on the Windows 10 desktop app, it was showing my given username instead of my chosen display name. It used to show my display name until recently so I don't know wh...

Tato_Kamja

Regular

589 Views

2 replies

0 likes

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Superuser Contribution Ich kann keine Quellen hinzufügen.

LandÖsterreichGerätDesktop-PCBestehtWindows 10 Meine Frage lautet: Warum sind bei mir so viele Einstellungen weck?Ich habe meine Einstellungen auch mit einem Freund verglichen und wir haben gesehen, dass bei mir verlorenen Einstellungen bei ihm vorha...

Casual Listener

  Land Österreich Gerät Desktop-PC Besteht Windows 10    Meine Frage lautet: Warum sind bei mir so viele Einstellungen weck?Ich habe meine Einstellungen auch mit einem Freun...

__Donnix__

Casual Listener

788 Views

4 replies

0 likes

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"Offline" Unless Connected to VPN

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI connected to the US via VPN for privacy reasons, but I am from the US and my account is linked to the US. I have never signed in from another country, VPN or not....

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I connected to the US via VPN for privacy reasons, but I am from the US and my account i...

856 Views

0 replies

0 likes

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Windows 10 Widget to Allow Adding Current Played Song to Playlist

When I use Spotify on a Windows machine, the two actions I use heavily are:1. FF, Pause, Play, Go back 12. Add track to playlist.Since I usually have 3394723 windows open, I don't want to constantly call upon the minimized app to appear top-most and ...

Roadie

When I use Spotify on a Windows machine, the two actions I use heavily are: 1. FF, Pause, Play, Go back 1 2. Add track to playlist. Since I usually have 3394723 windows open, I don't want to c...

3642 Views

0 replies

1 likes

Widget
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How do I disable auto-update on desktop?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling out and if I get it, I'm going to quit using Spotify and switch to another se...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue How do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling o...

1524 Views

0 replies

1 likes

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Local Files

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the local files options simply disappeared from my Spotify, can't find it in ...

Casual Listener

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the...

theopiron32

Casual Listener

807 Views

5 replies

2 likes

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Solved!!Superuser Contribution Select All on Liked Songs on Desktop only selects some songs, possibly linked to shuffle issues

Premium, UK, Windows 10 Pro Education version 1903.Spotify version 1.1.32.618.gda5638a6Problem has existed since at least 24th December 2019 When I go into Liked Songs on Spotify Desktop for Windows, then hit Ctrl + A, it only selects the top 100 son...

Gig Goer

Premium, UK, Windows 10 Pro Education version 1903. Spotify version 1.1.32.618.gda5638a6 Problem has existed since at least 24th December 2019     When I go into Liked Songs o...

kpwxx

Gig Goer

2388 Views

4 replies

3 likes

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  • 3 likes

Unable to dislike a song

PlanPremiumCountryCanadaDeviceSurface ProOperating SystemWindows 10 My Question or IssueWhere is the dislike button when listening to a track?

Casual Listener

Plan Premium Country Canada Device Surface Pro Operating System Windows 10   My Question or Issue Where is the dislike button when listening to a track?

Jimbo42

Casual Listener

371 Views

1 replies

3 likes

  • 371 Views
  • 1 replies
  • 3 likes

Local files are grayed out and local files in settings gone

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueLocal files are grayed out and local files in settings gone. I heard that this is updated version issue. Want to roll back to previous version to use this feature. I real...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue Local files are grayed out and local files in settings gone. I heard that this is updated vers...

Ainoa

Casual Listener

890 Views

6 replies

1 likes

local files
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Spotify won't work on desktop

I had Spotify Premium installed and working fine on my desktop computeruntil last Thursday when it crashed. I took the machine into my usual tech and he fixed it *but* Spotify isn't working now. It said the path wasn't valid. So after a bit of diffic...

Newbie

I had Spotify Premium installed and working fine on my desktop computeruntil last Thursday when it crashed. I took the machine into my usual tech and he fixed it *but* Spotify isn't working now. It s...

Fr3liuw_

Regular

587 Views

1 replies

0 likes

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Solved!! Music Recommendation

Hello , I 'd like to know , does my playlist songs get recommended to my friends ? and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? (there are some bands wich have no more than 500 listeners and after...

Visitor

Hello , I 'd like to know , does my playlist songs get recommended to my friends ?  and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? &nbsp...

AdamDamon

Spotify Star

1560 Views

1 replies

0 likes

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Solved!! PLEASE PLEASE TELL ME HOW TO CHANGE MY REGISTERED EMAIL ADDRESS!!!!!!!

I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don't want to, but I am just so p***ed off. God forbid ...

Roadie

I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don'...

Emilia_8

Community Legend

911 Views

3 replies

0 likes

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"Remove from this Playlist" is greyed out

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from this Playlist" option, but it's GREYED OUT.WHY? HOW DO I SIMPLY REMOVE ...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue When I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from...

hylic64

Newbie

1807 Views

3 replies

1 likes

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Superuser Contribution Playlist stops after a few songs...

often in the middle of a song as well... i tried the sign everyone out "solution" but it didn't make the least bit of difference.... setup - pc (windows 10), spotify desktop, pc connected to avr... how do i fix this?

Music Fan

often in the middle of a song as well... i tried the sign everyone out "solution" but it didn't make the least bit of difference....   setup - pc (windows 10), spotify desktop, pc connected to...

Ivan

Spotify Legend

585 Views

3 replies

0 likes

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Superuser Contribution May 2020 update can not add or delete multiple tracks among other features gone

PlanPremiumCountryMexicoDeviceHP ElitebookOperating SystemWindows 10My Question or Issue Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it is missing the following:1) can not multiple select tracks to either add to...

Music Fan

Plan Premium Country Mexico Device HP Elitebook Operating System Windows 10 My Question or Issue   Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it...

samiles

Newbie

2149 Views

10 replies

15 likes

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  • 10 replies
  • 15 likes

Superuser Contribution How do I sort playlists in the updated Spotify 2020?

PlanFreeCountryUSADeviceDesktopOperating SystemWindows My Question or IssueHow do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be on top of the playlists are no longer there. I've searched everywhere for t...

Visitor

Plan Free Country USA Device Desktop Operating System Windows   My Question or Issue How do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be...

jtokes

Visitor

11698 Views

33 replies

13 likes

  • 11698 Views
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"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryswedenDevicedesktop Operating SystemWindows 10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." When i try to play a song "Spotify can't play this right now. If you ha...

Casual Listener

Plan Premium Country sweden Device desktop  Operating System Windows 10   My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can im...

Easily_Thrilled

Visitor

335 Views

1 replies

1 likes

  • 335 Views
  • 1 replies
  • 1 likes

May 2020 version not allowing multiple select tracks and other features are gone

PlanFree/PremiumCountryMexicoDeviceHP laptopOperating SystemWindows 10 My Question or IssueStarting Monday May 11 2020 and new version updated it is missing1) multiple select of tracks to eaither add to or delete from a playlist2) if I add a repeated...

Spotify

Plan Free/Premium Country Mexico Device HP laptop Operating System Windows 10   My Question or Issue Starting Monday May 11 2020 and new version updated it is missing 1) multiple sele...

EthanS1

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes