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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83275 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789854 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22343 Views

22 replies

7 likes

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  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3005 Views

0 replies

4 likes

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Bad scaling with two different resolution monitors

PlanPremiumCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently upgraded my monitor to a 1440p 27' display and I am running a 1080p monitor as a secondary. When it's on my secondary display it looks fine, like it i...

Newbie

Plan Premium Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue I recently upgraded my monitor to a 1440p 27' display and I am running a 1080p monito...

479 Views

0 replies

0 likes

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Superuser Contribution Spotify for desktop has a mind of its own :(

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi there! Just had this issue come up yesterday where the Spotify app on my desktop wouldn't let me play or select any music. It will randomly start playing mus...

Casual Listener

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue Hi there! Just had this issue come up yesterday where the Spotify app on my desktop ...

Sebasty

Community Legend

2463 Views

4 replies

0 likes

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Spotify won't open

Operating SystemWindows 10 My Question or IssueI ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've tried to open the app through the AppData folder as administrator, n...

Newbie

Operating System Windows 10   My Question or Issue I ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've trie...

365 Views

0 replies

0 likes

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Solved!! Google Home refuses to play local file playlists

PlanPremiumCountry USADeviceSamsung S7, Google Home MiniOperating SystemWindows 10 My Question or Issue I have all my local files in playlists. I ask it to play the playlist that is 100% local files. It says "Ok, playing xxx playlist." but nothing ac...

Newbie

Plan Premium Country  USA Device Samsung S7, Google Home Mini Operating System Windows 10   My Question or Issue  I have all my local files in playlists. I ask it to play the...

Dylende

Visitor

21326 Views

3 replies

1 likes

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Spotify Installer does not open Windows Vista

PlanUnlimitedCountrySpainDevicePCOperating System(Windows vista) My Question or IssueI have accidentally unistalled spotify on my laptop. I have tried to download again the installer (also the offline version) but it doesn't open when double click on...

Casual Listener

Plan Unlimited Country Spain Device PC Operating System (Windows vista)   My Question or Issue I have accidentally unistalled spotify on my laptop. I have tried to download again the i...

ssmdt1

Casual Listener

6390 Views

4 replies

0 likes

spotify installer
windows vista
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Spotify App on Windows doesn't play songs

PlanPremiumCountryBulgariaDeviceDesktop PCOperating SystemWindows 10 Pro, version 1909, OS build 18363.1016 My Question or IssueThe Spotify App cycles through songs in a playlist and doesn't actually play anything. If you want to hear a specific song...

Regular

Plan Premium Country Bulgaria Device Desktop PC Operating System Windows 10 Pro, version 1909, OS build 18363.1016   My Question or Issue The Spotify App cycles through songs in a play...

lembaso

Newbie

2975 Views

8 replies

3 likes

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  • 3 likes

Solved!! Is it possible to use v0.8.4?

So.. I can't stand those flat/minimalistic design trends everyone into nowadays and my eyes hurt every time I open my browser and it just makes me wanna cry and everything - that's the reason.Now, I managed to dig out v0.8.4 on Wayback Machine but ev...

Casual Listener

So.. I can't stand those flat/minimalistic design trends everyone into nowadays and my eyes hurt every time I open my browser and it just makes me wanna cry and everything - that's the reason. Now...

UltraBaba2

Casual Listener

798 Views

2 replies

0 likes

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Change the tile icon to match the new windows start menu design.

I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turned on, it will be completely fine. But, for turned ...

Music Fan

I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turn...

EthanS1

Community Legend

1090 Views

1 replies

2 likes

spotify icon
windows 10 start menu
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error code 4 because win 10 network status notification bug

PlanFamilyCountryIndonesiaDeviceLaptopOperating SystemWindows 10 My Question or IssueAfter update to windows 10 ver 2004, the network notification is buggy. it is because it can't always connect to telemetry.microsoft.com (DNS problem) behind my offi...

Visitor

Plan Family Country Indonesia Device Laptop Operating System Windows 10   My Question or Issue After update to windows 10 ver 2004, the network notification is buggy. it is because it ...

Tologee

Visitor

742 Views

1 replies

2 likes

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  • 1 replies
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Stuck on random mode

PlanPremiumCountryCanadaDeviceDesktop, Windows 10 My Spotify app is stuck on random mode for Liked Songs. (Yes, I know there's a button for that)--even if I click the button to turn random mode on or off, it still will only play my Liked Songs on ran...

Casual Listener

Plan Premium Country Canada Device Desktop, Windows 10   My Spotify app is stuck on random mode for Liked Songs. (Yes, I know there's a button for that)--even if I click the button to tur...

sbalkwill

Newbie

1077 Views

1 replies

2 likes

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Spotify will not stay paused when connected to bluetooth speaker

My desktop spotify app wont stay paused when it is connected to my bluetooth speaker which is the Echo Dot. It seems to stay paused for 10-15 seconds at a time before returning to Play. I've also tried pausing from my phone app and it still then resu...

Visitor

My desktop spotify app wont stay paused when it is connected to my bluetooth speaker which is the Echo Dot. It seems to stay paused for 10-15 seconds at a time before returning to Play. I've also tri...

280 Views

0 replies

0 likes

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Can't see my Blu-Ray player in the Connect tray. Why?

I am using Spotify on my computer, Windows 10. I have a BDP that works just fine and has always worked with Connect. The thing is, occasionally I won't find it in my Connect tray on my computer, no matter what I try. Why? I am a programmer, and I kno...

Visitor

I am using Spotify on my computer, Windows 10. I have a BDP that works just fine and has always worked with Connect. The thing is, occasionally I won't find it in my Connect tray on my computer, no m...

364 Views

0 replies

0 likes

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Superuser Contribution Windows 10 PC Recently played not updating

PlanPremiumCountryusaDevicePCOperating SystemWindows 10My Question or IssueOn my PC there are 3 possible “recently played”Home Page: This has not updated in monthsIn my library: This one updates sometimes once per day OR a day later and not everythin...

Regular

Plan Premium Country usa Device PC Operating System Windows 10 My Question or Issue On my PC there are 3 possible “recently played” Home Page: This has not updated in months In my library...

AeroZ

Composer

1481 Views

5 replies

1 likes

  • 1481 Views
  • 5 replies
  • 1 likes

[Desktop] Error code: auth:2

PlanFreeCountryUSADeviceComputerOperating SystemWindows 10 My Question or IssueMy issue is that I can login in to spotify through the my browser but I can't login in the desktop app which I downloaded from the site and not microsoft store. I've seen ...

Regular

Plan Free Country USA Device Computer Operating System Windows 10   My Question or Issue My issue is that I can login in to spotify through the my browser but I can't login in the desk...

1066 Views

0 replies

2 likes

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  • 0 replies
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can't fix my hacking problem

PlanStudent PremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueHi! I believe my account's been hacked and I've done everything to try and fix it.I changed my password (3 times!!) and logged out everywhere multiple times. I...

Casual Listener

Plan Student Premium Country USA Device HP Laptop Operating System Windows 10   My Question or Issue Hi! I believe my account's been hacked and I've done everything to try and fix it. ...

GrifGrif

Songwriter

769 Views

1 replies

0 likes

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PC Windows Desktop is Glitchy

I'm on Premium and have the desktop app on my PC using Windows 10.The desktop app feels particularly glitchy for podcasts.1) When I hit pause, the audio/video continues to play for 5-10 seconds. Similarly when I hit play, it can take 5-10 seconds to ...

Visitor

I'm on Premium and have the desktop app on my PC using Windows 10. The desktop app feels particularly glitchy for podcasts. 1)  When I hit pause, the audio/video continues to play for 5-10 s...

530 Views

0 replies

0 likes

desktop app
Glitch
podcast
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Solved!! Spotify Starts Automatically Even When Advanced Settings are Changed

My Question or IssueMy advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from the app. I use this app every day but if this continu...

Casual Listener

My Question or Issue My advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from ...

lethal_lees

Casual Listener

1286 Views

2 replies

0 likes

advanced settings
automatic startup
Windows 10
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  • 2 replies
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spotify won't work

i've tried uninstall and reinstall on my pc - and nothing worksi've tried deleting cache - nothing worksi've tried unclick the hardware acceleration - nothing!!! no matter what i did/do - spotify don't play anything!!! i'm losing it! help

Visitor

i've tried uninstall and reinstall on my pc - and nothing works i've tried deleting cache - nothing works i've tried unclick the hardware acceleration - nothing!!!   no matter what i did/do ...

350 Views

0 replies

0 likes

  • 350 Views
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Spotify keeps skipping songs

PlanPremiumDeviceLenovo LegionOperating SystemWindows 10 My Question or Issue When I tried to play a song, it keeps skipping, this is really frustrating. What can I do about it? It works fine with my phone but with my laptop it is so annoying. I trie...

Casual Listener

  Plan Premium Device Lenovo Legion Operating System Windows 10   My Question or Issue   When I tried to play a song, it keeps skipping, this is really frustrating. What can ...

deirym

Casual Listener

738 Views

2 replies

0 likes

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  • 2 replies
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