Connect a Device Reshuffles Playlist

[ebasham]

When playing a playlist on the desktop with the shuffle option ON then using the "Connect a Device" to connect to a device (Amazon Echo) or back to the desktop, the playlist reshuffles replaying songs already played. It is not brought back to the beginning of the original shuffle. It is completely reshuffled with the only thing staying the same being the song currently playing.

What I would like to have happen is as follows: When I connect to a device the playlist does not reshuffle so that I don't keep hearing the same songs. The playlist in question has 2,648 songs.

Plan

Premium

Country

United States

Device

(Desktop)

Operating System

(Windows 10)

[Elena]

Hey there @ebasham,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens when you use Connect on all your devices and their models and OS version.

Keep us in the loop here.