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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • 24 likes
  • Mac
    Windows
  • 134324 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50952 Views
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  • Windows
  • 50952 Views
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Deleted functions?

Some functions that I've been missing... please tell me if these functions still exist but I'm missing a choice among some settings, suffering from a bug or perhaps doing something wrong. 1) Where did the "album" column go? Why can I no longer view w...

  • Casual Listener
  • Some functions that I've been missing... please tell me if these functions still exist but I'm missing a choice among some settings, suffering from a bug or perhaps doing something wrong.   ...
  • rapunzelle
  • Casual Listener
  • 300 Views
  • 1 replies
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  • Desktop
    Playlists
  • 300 Views
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Can't find supported files when using Local Files

CountryAmerica DeviceDesktop/PCOperating SystemWindows 10My Question or IssueI'm trying to add and find local files to a playlist of mine. I know how local files work, and I've gotten it to work before. But the thing is I had some files which I added...

  • Newbie
  • Country America  Device Desktop/PC Operating System Windows 10 My Question or Issue I'm trying to add and find local files to a playlist of mine. I know how local files work, and I've got...
  • 238 Views
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  • Help
    local files
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Solved!! When a music ends, the next one starts at 30 seconds

PlanPremium CountryBrazilDevicePCOperating SystemWindows 7 My Question or IssueWhen I use spotify from windows app the musics have a lack of time (ends sooner than it is ment to end or starts later than it is meant to start). I've tried to relog, red...

  • Newbie
  • Plan Premium  Country Brazil Device PC Operating System Windows 7   My Question or Issue When I use spotify from windows app the musics have a lack of time (ends sooner than it is...
  • Alynne_Ninny
  • Visitor
  • 750 Views
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  • 750 Views
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Solved!!Superuser Contribution After sorting lists, I have to scroll through manually

Premium UserUKToshibaWindows My Question or IssueThis is the second thread I am starting about this issue as noone replied to the first one, but the issue is now becoming so irritating that I will probably just cancel my subscription. Essentially, wh...

  • Regular
  • Premium User UK Toshiba Windows   My Question or Issue This is the second thread I am starting about this issue as noone replied to the first one, but the issue is now becoming so irrita...
  • loricatuslupus
  • Regular
  • 410 Views
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  • 410 Views
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Solved!! Main- and sublist

FreeCountryNLDevice Samsung Galaxy 10Operating SystemWindows 7 My Question or IssueI have made a playlist which contains 11 sublists. I want to allow selected contacts to listen to the whole map by giving them a link. Up to now I can only share a sub...

  • Newbie
  •   Free Country NL Device   Samsung Galaxy 10 Operating System Windows 7   My Question or Issue I have made a playlist which contains 11 sublists. I want to allow selected con...
  • dinomight
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
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Spotify no longer works & all playlists wiped.

Hi,About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform.Eventually songs on my playlists would also not be available. Th...

  • Visitor
  • Hi, About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform. Eventuall...
  • Chron0
  • Casual Listener
  • 310 Views
  • 2 replies
  • 1 likes
  • 310 Views
  • 2 replies
  • 1 likes

Trouble playing songs in windows 10

PlanPremiumCountryArgentinaDeviceComputer & Xiaomi Redmi Note 5Operating SystemWindows 10My Question or IssueMy problem is that i can listen any song in my cellphone but when i try to play a specified song in the computer (Windows 10), its like the s...

  • Casual Listener
  • Plan Premium Country Argentina Device Computer & Xiaomi Redmi Note 5 Operating System Windows 10 My Question or Issue My problem is that i can listen any song in my cellphone but when i ...
  • franciscotresca
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Windows 10 screen goes black.

PlanPremiumCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueWithin the last few days upon opening Spoitfy my screen on my Windows 10 pro pc will go black and will not function. This ONLY occures with Spotify AND when the ap...

  • Visitor
  •   Plan Premium Country United States   Device PC Operating System Windows 10   My Question or Issue Within the last few days upon opening Spoitfy my screen on my Windows 10...
  • Rene01
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify don't start with my PC (windows 7)

Spotify is installed but it don't start when i click on its icon.I've tried it to uninstalled several times, but nothing happen.When i clic to launch spotify, the circle icon turn but nothing happen.I try to restore my C: withe the windows tool, but ...

  • Visitor
  • Spotify is installed but it don't start when i click on its icon. I've tried it to uninstalled several times, but nothing happen. When i clic to launch spotify, the circle icon turn but nothing hap...
  • Jemi
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
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[Playlists] After one song, the playlist is exited

PlanPremiumCountryFranceDeviceDesktop computer, PhoneOperating SystemWin 10, android My Question or IssueSometimes on my phone, and every time on my computer, when I press play for a playlist (the green button in the playlist header, not a particular...

  • Newbie
  • Plan Premium Country France Device Desktop computer, Phone Operating System Win 10, android   My Question or Issue Sometimes on my phone, and every time on my computer, when I press pl...
  • MartinStoichkov
  • Community Legend
  • 504 Views
  • 1 replies
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  • 504 Views
  • 1 replies
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Unsolved Issue since 2017: Spotify Still Freeze My PC Completely

I'm a Spotify premium user since this streaming service first-day launch in Indonesia. Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, since I switched to Windows 10, whenever I launched this Windows...

  • Casual Listener
  • I'm a Spotify premium user since this streaming service first-day launch in Indonesia.   Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, si...
  • johanfjr
  • Casual Listener
  • 615 Views
  • 2 replies
  • 0 likes
  • 615 Views
  • 2 replies
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Folder disappeared

PlanPremiumCountryUnited KingdomDeviceHP PCOperating SystemWindows 10 My Question or IssueI have just noticed a Folder I called Discovered on Spotify 2018 has disappeared from My Playlists. It contained 6/7 separate folders of the new music I discove...

  • Regular
  • Plan Premium Country United Kingdom Device HP PC Operating System Windows 10   My Question or Issue I have just noticed a Folder I called Discovered on Spotify 2018 has disappeared fro...
  • 258 Views
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  • 1 likes
  • disappeared
    folder
  • 258 Views
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  • 1 likes

Shuffle playing a couple songs (or more) from an artist too close together

Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that. PlanPremiumCountryIcelandDevicePC & Samsung Galaxy S9+Operating SystemWindows 7 & Android Pie My Question or IssueI have post...

  • Regular
  • Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that.   Plan Premium Country Iceland Device PC & Samsung Galaxy ...
  • NoFunction
  • Regular
  • 394 Views
  • 1 replies
  • 0 likes
  • Shuffle Algorithm
    shuffle tracks issue algorhythm
  • 394 Views
  • 1 replies
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Edge Detector keeps showing up after deleting it

My Question or Issue The Edge Detector Spotify Playlist repeatedly shows up in my collection again after deleting it. I had saved the Playlist in order to listen to it, which I did, afterwards I deleted it from my collection. Every few weeks, it show...

  • Roadie
  • My Question or Issue   The Edge Detector Spotify Playlist repeatedly shows up in my collection again after deleting it.   I had saved the Playlist in order to listen to it, which I did,...
  • 117 Views
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  • 117 Views
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Audiobooks are too splitted

PlanPremiumCountryGermanyDeviceSamsung S5 Neo / PCOperating SystemAndroid 6.0.1 / Windows 10 Prof.My Question or IssueI love Spotify and a premium member, but there's one thing that I really, really hate...Why on h... are audiobooks splitted up in hu...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung S5 Neo / PC Operating System Android 6.0.1 / Windows 10 Prof. My Question or Issue I love Spotify and a premium member, but there's one thing that...
  • 197 Views
  • 0 replies
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  • Audiobooks
    Other
  • 197 Views
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Spotify not showing album art from local images, album art is in the metadata

PlanPremiumCountry DevicePCOperating SystemWin 10 1903 My Question or IssueI've got a few local files that have album art attached (verified with windows media player, itunes, and mp3tag), but spotify won't pickup or display the album art. It'll pick...

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Win 10 1903   My Question or Issue I've got a few local files that have album art attached (verified with windows media player, i...
  • 273 Views
  • 0 replies
  • 1 likes
  • 273 Views
  • 0 replies
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Saved artists not playing only songs in library

I followed all my artists and then saved the specific songs I liked for each yet when I got to an artist in the artist tab it doesn't take me to the saved songs it just takes me to the artist page and plays all their songs. Is the only way to avoid t...

  • Casual Listener
  • I followed all my artists and then saved the specific songs I liked for each yet when I got to an artist in the artist tab it doesn't take me to the saved songs it just takes me to the artist page an...
  • TakeOneDoor
  • Regular
  • 399 Views
  • 3 replies
  • 2 likes
  • 399 Views
  • 3 replies
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How to display the full track date in Spotify for Desktop. Date appears cut off

Hello,I'd like to see the full track date when opening my Spotify for Desktop. I've done some procedures to check if the date came up but couldn't.Unfortunately the last two digits (of the year) are cut off and I can't see the full track date.I've be...

  • Casual Listener
  • Hello, I'd like to see the full track date when opening my Spotify for Desktop. I've done some procedures to check if the date came up but couldn't. Unfortunately the last two digits (of the year) ...
  • Keanu_C
  • Spotify Star
  • 920 Views
  • 3 replies
  • 0 likes
  • data
    Desktop
    Spotify
    track
  • 920 Views
  • 3 replies
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Spotify Changed Every Song In My Playlist

PlanPremiumCountryUSDeviceI can list specs if needed? Caselabs SMA8 Crossfire VII 1070ti 2700xOperating SystemWin 10 My Question or IssueEvery once in a while I copy my favorite songs to a new playlist and save the old one so I know what songs I like...

  • Newbie
  • Plan Premium Country US Device I can list specs if needed? Caselabs SMA8 Crossfire VII 1070ti 2700x Operating System Win 10   My Question or Issue Every once in a while I copy my favor...
  • 129 Views
  • 0 replies
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  • 129 Views
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