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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1450 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144741 Views

83 replies

27 likes

  • 144741 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129521 Views

294 replies

22 likes

  • 129521 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10910 Views

1 replies

6 likes

  • 10910 Views
  • 1 replies
  • 6 likes

Superuser Contribution May 2020 update can not add or delete multiple tracks among other features gone

PlanPremiumCountryMexicoDeviceHP ElitebookOperating SystemWindows 10My Question or Issue Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it is missing the following:1) can not multiple select tracks to either add to...

Music Fan

Plan Premium Country Mexico Device HP Elitebook Operating System Windows 10 My Question or Issue   Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it...

samiles

Newbie

2157 Views

10 replies

15 likes

  • 2157 Views
  • 10 replies
  • 15 likes

Superuser Contribution How do I sort playlists in the updated Spotify 2020?

PlanFreeCountryUSADeviceDesktopOperating SystemWindows My Question or IssueHow do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be on top of the playlists are no longer there. I've searched everywhere for t...

Visitor

Plan Free Country USA Device Desktop Operating System Windows   My Question or Issue How do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be...

jtokes

Visitor

11727 Views

33 replies

13 likes

  • 11727 Views
  • 33 replies
  • 13 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryswedenDevicedesktop Operating SystemWindows 10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." When i try to play a song "Spotify can't play this right now. If you ha...

Casual Listener

Plan Premium Country sweden Device desktop  Operating System Windows 10   My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can im...

Easily_Thrilled

Visitor

337 Views

1 replies

1 likes

  • 337 Views
  • 1 replies
  • 1 likes

May 2020 version not allowing multiple select tracks and other features are gone

PlanFree/PremiumCountryMexicoDeviceHP laptopOperating SystemWindows 10 My Question or IssueStarting Monday May 11 2020 and new version updated it is missing1) multiple select of tracks to eaither add to or delete from a playlist2) if I add a repeated...

Spotify

Plan Free/Premium Country Mexico Device HP laptop Operating System Windows 10   My Question or Issue Starting Monday May 11 2020 and new version updated it is missing 1) multiple sele...

EthanS1

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop App keeps crashing

PlanPremiumCountryUnited KingdomDevicePCOperating SystemLatest version of Win10 (as of 13/05/2020) My Question or IssueThe app will start up fine and everything works as it should. However, after a while, e.g 15 minutes, the app will just close itsel...

Casual Listener

Plan Premium Country United Kingdom Device PC Operating System Latest version of Win10 (as of 13/05/2020)   My Question or Issue The app will start up fine and everything works as it s...

DarkLinkMS

Visitor

18361 Views

29 replies

6 likes

Crash
  • 18361 Views
  • 29 replies
  • 6 likes

Superuser Contribution Can't delete playlists on Windows desktop app

Hi, I would like to point out the following bug in the Windows desktop app. PlanPremiumCountryBelgiumDeviceDell Latitude 5580Operating SystemWindows 10 Enterprise My Question or IssueI just noticed playlists cannot be deleted in the Windows desktop a...

Casual Listener

Hi,   I would like to point out the following bug in the Windows desktop app.   Plan Premium Country Belgium Device Dell Latitude 5580 Operating System Windows 10 Enterprise &nb...

Ivan

Spotify Legend

524 Views

1 replies

0 likes

Delete Playlist
Desktop
Windows
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  • 1 replies
  • 0 likes

Boycott Spotify for forcing users to undergo a test without permission

PlanPremiumCountryBrazilDeviceHP desktopOperating SystemWindows 10 Since Spotify is forcing users to undergo a so-called "test" for a downgraded and non-functional "new" version;Since Spotify would not let users opt-out this "test";Since Premium User...

Gig Goer

Plan Premium Country Brazil Device HP desktop Operating System Windows 10   Since Spotify is forcing users to undergo a so-called "test" for a downgraded and non-functional "new" versio...

b411313

Regular

1528 Views

5 replies

14 likes

Boycott Spotify
  • 1528 Views
  • 5 replies
  • 14 likes

Launch Spotify from Keyboard media button

Operating SystemWindows 10 Logitech Wave (K350) keyboard My Question or IssueI have searched and googled until I am blue in the face. Is there away to assign the media 'music' button on my keyboard to launch Spotify instead of Microsoft Media player....

Visitor

Operating System Windows 10  Logitech Wave (K350) keyboard   My Question or Issue I have searched and googled until I am blue in the face. Is there  away to assign the media 'musi...

1515 Views

0 replies

2 likes

  • 1515 Views
  • 0 replies
  • 2 likes

Pressing Repeat Button during an Advertisement locks the button for Songs.

PlanFree (problem with advertisements) Operating SystemWindows 10 Desktop App My Question or Issue PrefaceI wasn't listening to a playlist in which you can shuffle and repeat songs but the recommended songs after the playlist had finished. When liste...

Newbie

Plan Free (problem with advertisements)   Operating System Windows 10 Desktop App   My Question or Issue   Preface I wasn't listening to a playlist in which you can shuffle an...

607 Views

0 replies

0 likes

advertisement
lock
repeat button
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  • 0 replies
  • 0 likes

I'm no longer able to change my playlists images for cover

So I noticed that Spotify has been through an update recently, but now I can´t change my playlists covers images as I used to and I don´t know if they just cut that tool out or if they changed the way or the path to do it. Can anyone help me?

Casual Listener

So I noticed that Spotify has been through an update recently, but now I can´t change my playlists covers images as I used to and I don´t know if they just cut that tool out or if they changed the wa...

Emilia_8

Community Legend

571 Views

4 replies

2 likes

  • 571 Views
  • 4 replies
  • 2 likes

Superuser Contribution spotify keeps crashing

So I've been getting alot of spotify crashes and I can't really make out why.When spotify starts on bootup theres, like a 50% chance it works, meaning it doesn't just close. Else it will just close after like max 3 min. And it will close without me e...

Music Fan

So I've been getting alot of spotify crashes and I can't really make out why. When spotify starts on bootup theres, like a 50% chance it works, meaning it doesn't just close. Else it will just close...

realcaze

Music Fan

806 Views

5 replies

1 likes

  • 806 Views
  • 5 replies
  • 1 likes

Superuser Contribution No Setting for Local Files

The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family account and if I go to the desktop app on my Windows 1...

Newbie

The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family acc...

gamehulk51

Visitor

803 Views

2 replies

0 likes

local files
  • 803 Views
  • 2 replies
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i cant personalize my playlist or see my friends activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei can't personalize my playlists or see what my friends are listening anymore. desktop interf...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i can't...

Emilia_8

Community Legend

492 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Sorting by Artist defaults to Title instead of Album

Operating SystemWindows 10 Spotify Version: Originally reported version 1.1.32.618.gda5638a6 Current version that is still experiencing the issue:1.1.44.538.g8057de92 My Question or IssueWhen sorting Liked Song's by Artist. What seemed like the indus...

Visitor

Operating System Windows 10  Spotify Version:   Originally reported version 1.1.32.618.gda5638a6   Current version that is still experiencing the issue: 1.1.44.538.g8057de92 &n...

sammalamma88

Casual Listener

1676 Views

4 replies

4 likes

bug
Desktop
sorting
  • 1676 Views
  • 4 replies
  • 4 likes

Superuser Contribution Black interface after login with facebook

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, my Spotify shows a very strange way after login like this.Any suggestments? please, this really bothers me.

Casual Listener

Plan Premium Country Taiwan Device Desktop Operating System Windows 10   My Question or Issue Hi, my Spotify shows a very strange way after login like this. Any suggestments? plea...

Ivan

Spotify Legend

589 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify not playing sound with my DAC

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them all. When my motherboards sound card was the default...

Casual Listener

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them a...

TornShadow

Newbie

8812 Views

6 replies

1 likes

dac
no sound
  • 8812 Views
  • 6 replies
  • 1 likes

Solved!! Kaleidoscope album attributed to wrong Kaleidoscope

Dive Into Yesterday – Kaleidoscope is supposed to be by this band: Kaleidoscope(UK) right but it's in the Kaleidoscope(American) page? Also, this album Kaleidoscope – Kaleidoscope on Kaleidoscope(UK) page is I think supposed to be attributed to anoth...

Newbie

Dive Into Yesterday – Kaleidoscope is supposed to be by this band: Kaleidoscope(UK) right but it's in the Kaleidoscope(American) page?   Also, this album Kaleidoscope – Kaleidoscope on ...

AdamDamon

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution External music

Hello,I want to add extarnal music from my laptop to my playlist in Spotify.But i can't find in my settings to do that.I can't find local files in my settings.There is nowhere a button to press on to add the music from a source from my laptop.Can som...

Visitor

Hello, I want to add extarnal music from my laptop to my playlist in Spotify. But i can't find in my settings to do that. I can't find local files in my settings. There is nowhere a button to pre...

MadMusicMaven

Visitor

1163 Views

5 replies

0 likes

  • 1163 Views
  • 5 replies
  • 0 likes

Superuser Contribution Removed Essential Features

Why would spotify remove essential features from their desktop app UI? to try and make it sleeker? It looks like garbage now! You cant change the playlist picture, or sort and filter playlists. Those are EXTREMELY basic features for a music app that ...

Regular

Why would spotify remove essential features from their desktop app UI?  to try and make it sleeker? It looks like garbage now!  You cant change the playlist picture, or sort and filter play...

Dietrichias

Music Fan

2195 Views

7 replies

5 likes

Desktop
Feature
filter
UI
  • 2195 Views
  • 7 replies
  • 5 likes

Superuser Contribution New loss of features and unnecessary over the top streamlining

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently got an automatic update for Spotify, And immediately I discovered changes I didn't like. For example, every time I want to look at a friend's activity I ha...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I recently got an automatic update for Spotify, And immediately I discovered changes I did...

qtpie02

Casual Listener

579 Views

3 replies

6 likes

  • 579 Views
  • 3 replies
  • 6 likes