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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81609 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779242 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18864 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2831 Views

0 replies

4 likes

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  • 4 likes

App auto-downloading all music on device

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueHi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my laptop - about 150GB - which will take 13 hours and makes the app unusable. How do I ge...

Newbie

Plan Premium Country   Operating System Windows 10   My Question or Issue Hi there  - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my lapt...

GrifGrif

Songwriter

401 Views

1 replies

0 likes

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Solved!! "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryUnited StatesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueSo about a week ago my Spotify app stopped working and kept saying if you have the file on your computer you can import it and I have read through about 15 f...

Visitor

  Plan Free Country United States Device Acer Nitro 5 Operating System Windows 10   My Question or Issue So about a week ago my Spotify app stopped working and kept saying i...

user-removed

Not applicable

6939 Views

3 replies

0 likes

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I cannot get spotify premium on my account anymore

PlanFree but I used to have premiumCountryUnited StatesMy Question or IssueI used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Premium and every time I try to upgrade the message of "Somethin...

Visitor

Plan Free but I used to have premium Country United States My Question or Issue I used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Pre...

Billy-J

Spotify Star

301 Views

1 replies

0 likes

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  • 1 replies
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[Desktop] Optimising the Spotify app on Windows

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?

Visitor

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?&nbs...

378 Views

0 replies

0 likes

Desktop
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no sound on Windows

Hi everybody,I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart the Laptop from Lenovo etc. I does not have any clue ...

Casual Listener

Hi everybody, I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart ...

LeaKüpper

Casual Listener

1007 Views

1 replies

0 likes

Windows 10 Application
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Superuser Contribution Moving about within long podcasts on Garmin Spotify

PlanPremiumCountry UKDeviceGarmin Fenix 5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin smartwatches (i have the Fenix 5+) tends to crash in between sessions, so for example, aft...

Newbie

Plan Premium Country  UK Device Garmin Fenix 5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I tend to find the Spotify app on Garmin...

Xenia

Moderator

2224 Views

3 replies

12 likes

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  • 3 replies
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How to check Offline & cached music

PlanPremiumCountryItalyDeviceAsus TUG FA506IVOperating SystemWindows 10 My Question or IssueHi everyone, I figured out only today how to check the downloaded music on my phone, which was quite nice.However, when looking for something similar for my l...

Newbie

Plan Premium Country Italy Device Asus TUG FA506IV Operating System Windows 10   My Question or Issue Hi everyone, I figured out only today how to check the downloaded music on my phon...

dinomight

Spotify Star

1340 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify app for W10 out of service

PlanPremiumCountrySpainDeviceASUS F550L core i7, 8GB RAMOperating Systemwindows 10 version 1903 x64 My Question or IssueThe App does not start! I cannot use it!

Casual Listener

Plan Premium Country Spain Device ASUS F550L core i7, 8GB RAM Operating System windows 10 version 1903 x64   My Question or Issue The App does not start! I cannot use it!

Alex

Spotify Legend

812 Views

3 replies

1 likes

desktop app
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Windows 10 Error Code 50

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "retry", and then it tells me the installer is corrupt....

Visitor

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "ret...

empidist

Visitor

3131 Views

2 replies

0 likes

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  • 0 likes

Superuser Contribution Liked Songs playlist does not match Songs playlist on Desktop

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of songs that I've previously liked on my PC and iPhone. A...

Newbie

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of song...

Ver

Spotify Legend

1501 Views

2 replies

12 likes

  • 1501 Views
  • 2 replies
  • 12 likes

Dual Monitors Different Resolution Issue

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue. I've tried changing all of the compatability settings under spotify to no avail. Here's an printscreen...

Newbie

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue.  I've tried changing all of the compatability ...

afozbek

Visitor

3928 Views

7 replies

10 likes

Windows
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Superuser Contribution I can't play any song

PlanPremiumCountryIndoneisaDeviceAsus A442UROperating SystemWindows 10 My Question or IssueI can't play any song on my spotify. my web player and phone are working just fine but my desktop app can't do anything. My playlist wont sync too.

Visitor

Plan Premium Country Indoneisa Device Asus A442UR Operating System Windows 10   My Question or Issue I can't play any song on my spotify. my web player and phone are working just fine ...

Ivan

Spotify Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
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Superuser Contribution HOW DO I CHANGE MY SIGNATURE?

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right now I don't know how. Please can anybody help me out ...

Community Legend

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right no...

Elena

Moderator

1203 Views

6 replies

1 likes

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Superuser Contribution App freezes when searching

PlanPremiumCountryUkraineDeviceHP Envy Operating Systemlatest Windows 10 (2004, build 19041.450) My Question or IssueWhen searching - app freeze for ever. Helps only killing the process.Tried clean reinstallation - helps only until app auto update

Casual Listener

Plan Premium Country Ukraine Device HP Envy  Operating System latest Windows 10 (2004, build 19041.450)   My Question or Issue When searching - app freeze for ever. Helps only kil...

Ivan

Spotify Legend

514 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Start Menu icon - can I change it to the regular Spotify logo?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have Spotify pinned to the Start menu. But I find it hard to locate the icon because it's always changing graphics to show various playlists, artists, etc., see attached. I...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I have Spotify pinned to the Start menu. But I find it hard to locate the icon because it's always...

dinomight

Spotify Star

6521 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Podcasts will not play

I was listening to a podcast on my phone this morning, walked into work and wanted to continue listening and now, not a single podcast will play on my computer. I can play songs on my computer, but I cannot play any podcast. I have logged out of my d...

Casual Listener

I was listening to a podcast on my phone this morning, walked into work and wanted to continue listening and now, not a single podcast will play on my computer.  I can play songs on my computer,...

or50323

Visitor

9690 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Desktop app needs to have the album image showing while playing music BROUGHT BACK

One of Spotify's recent updates removed the box with the image of whatever song is currently playing and normally that's what helps me know if I've actually heard a song before or if it's deja vu. It's so weird that it's gone and I wish that they'd b...

Newbie

One of Spotify's recent updates removed the box with the image of whatever song is currently playing and normally that's what helps me know if I've actually heard a song before or if it's deja vu. It...

250 Views

0 replies

1 likes

  • 250 Views
  • 0 replies
  • 1 likes

Its been a few years but..

Where is the idea discussion post/topic.. there was one back in 2012.. lolI wanted to throw idea - since I been waiting a better way to catalogue my playlist songs.

Music Fan

Where is the idea discussion post/topic.. there was one back in 2012.. lol I wanted to throw idea - since I been waiting a better way to catalogue my playlist songs.    

Rim4

Gig Goer

513 Views

1 replies

0 likes

idea
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  • 0 likes

Possible solution to SOME local files missing.

Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something.It's not that they're another format than mp3 iether.I've finally figured it out. Maybe it's old news, but I wanted to spare s...

Regular

Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something. It's not that they're another format than mp3 iether. I've finally figur...

Rim4

Gig Goer

1027 Views

5 replies

3 likes

  • 1027 Views
  • 5 replies
  • 3 likes

Solved!! Spotify insists on being offline, despite PC having internet access

PlanPremiumCountryMexicoDeviceDesktop PCOperating SystemWindows 10App version1.1.40.508.gd5bc2931 My Question or IssueI've had this issue for months. MONTHS. I've only been able to listen to Spotify through my phone, since the windows app has just re...

Casual Listener

Plan Premium Country Mexico Device Desktop PC Operating System Windows 10 App version 1.1.40.508.gd5bc2931   My Question or Issue I've had this issue for months. MONTHS. I've only be...

Kladinov

Casual Listener

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes