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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83631 Views

40 replies

68 likes

  • 83631 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792998 Views

503 replies

64 likes

  • 792998 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23311 Views

25 replies

7 likes

  • 23311 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3039 Views

0 replies

4 likes

  • 3039 Views
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  • 4 likes

spotify won't work

i've tried uninstall and reinstall on my pc - and nothing worksi've tried deleting cache - nothing worksi've tried unclick the hardware acceleration - nothing!!! no matter what i did/do - spotify don't play anything!!! i'm losing it! help

Visitor

i've tried uninstall and reinstall on my pc - and nothing works i've tried deleting cache - nothing works i've tried unclick the hardware acceleration - nothing!!!   no matter what i did/do ...

351 Views

0 replies

0 likes

  • 351 Views
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Spotify keeps skipping songs

PlanPremiumDeviceLenovo LegionOperating SystemWindows 10 My Question or Issue When I tried to play a song, it keeps skipping, this is really frustrating. What can I do about it? It works fine with my phone but with my laptop it is so annoying. I trie...

Casual Listener

  Plan Premium Device Lenovo Legion Operating System Windows 10   My Question or Issue   When I tried to play a song, it keeps skipping, this is really frustrating. What can ...

deirym

Casual Listener

739 Views

2 replies

0 likes

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Superuser Contribution Spotify has lost its mind nothing really working right

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify on my pc has been acting really strange lately and I have no idea how to fix it. I can navigate just fine but I can't choose the song to play. I click it and not...

Newbie

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Spotify on my pc has been acting really strange lately and I have no idea how to fix ...

Ivan

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
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Superuser Contribution Cant like songs

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI'm trying to like 2 songs that I found on spotify, but when I try to, the button isn't there at all. What can I do in this situation? The songs are https://open.spotify.com/...

Casual Listener

Plan Free Country USA Device Laptop Operating System Windows 10 My Question or Issue I'm trying to like 2 songs that I found on spotify, but when I try to, the button isn't there at all. Wha...

Ivan

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art, Artist and Track all out of sync/frozen

Brief description of the issue:The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusable. See attached image. Steps to reproduce the issue...

Casual Listener

Brief description of the issue: The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusa...

Mihail

Spotify Legend

1228 Views

5 replies

0 likes

Windows
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  • 5 replies
  • 0 likes

App auto-downloading all music on device

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueHi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my laptop - about 150GB - which will take 13 hours and makes the app unusable. How do I ge...

Newbie

Plan Premium Country   Operating System Windows 10   My Question or Issue Hi there  - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my lapt...

GrifGrif

Songwriter

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryUnited StatesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueSo about a week ago my Spotify app stopped working and kept saying if you have the file on your computer you can import it and I have read through about 15 f...

Visitor

  Plan Free Country United States Device Acer Nitro 5 Operating System Windows 10   My Question or Issue So about a week ago my Spotify app stopped working and kept saying i...

user-removed

Not applicable

6986 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I cannot get spotify premium on my account anymore

PlanFree but I used to have premiumCountryUnited StatesMy Question or IssueI used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Premium and every time I try to upgrade the message of "Somethin...

Visitor

Plan Free but I used to have premium Country United States My Question or Issue I used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Pre...

Billy-J

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

[Desktop] Optimising the Spotify app on Windows

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?

Visitor

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?&nbs...

381 Views

0 replies

0 likes

Desktop
  • 381 Views
  • 0 replies
  • 0 likes

no sound on Windows

Hi everybody,I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart the Laptop from Lenovo etc. I does not have any clue ...

Casual Listener

Hi everybody, I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart ...

LeaKüpper

Casual Listener

1014 Views

1 replies

0 likes

Windows 10 Application
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Superuser Contribution Moving about within long podcasts on Garmin Spotify

PlanPremiumCountry UKDeviceGarmin Fenix 5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin smartwatches (i have the Fenix 5+) tends to crash in between sessions, so for example, aft...

Newbie

Plan Premium Country  UK Device Garmin Fenix 5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I tend to find the Spotify app on Garmin...

Xenia

Moderator

2242 Views

3 replies

12 likes

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  • 3 replies
  • 12 likes

How to check Offline & cached music

PlanPremiumCountryItalyDeviceAsus TUG FA506IVOperating SystemWindows 10 My Question or IssueHi everyone, I figured out only today how to check the downloaded music on my phone, which was quite nice.However, when looking for something similar for my l...

Newbie

Plan Premium Country Italy Device Asus TUG FA506IV Operating System Windows 10   My Question or Issue Hi everyone, I figured out only today how to check the downloaded music on my phon...

dinomight

Spotify Star

1360 Views

1 replies

0 likes

  • 1360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app for W10 out of service

PlanPremiumCountrySpainDeviceASUS F550L core i7, 8GB RAMOperating Systemwindows 10 version 1903 x64 My Question or IssueThe App does not start! I cannot use it!

Casual Listener

Plan Premium Country Spain Device ASUS F550L core i7, 8GB RAM Operating System windows 10 version 1903 x64   My Question or Issue The App does not start! I cannot use it!

Alex

Spotify Legend

817 Views

3 replies

1 likes

desktop app
  • 817 Views
  • 3 replies
  • 1 likes

Windows 10 Error Code 50

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "retry", and then it tells me the installer is corrupt....

Visitor

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "ret...

empidist

Visitor

3146 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Liked Songs playlist does not match Songs playlist on Desktop

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of songs that I've previously liked on my PC and iPhone. A...

Newbie

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of song...

Ver

Spotify Legend

1519 Views

2 replies

12 likes

  • 1519 Views
  • 2 replies
  • 12 likes

Dual Monitors Different Resolution Issue

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue. I've tried changing all of the compatability settings under spotify to no avail. Here's an printscreen...

Newbie

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue.  I've tried changing all of the compatability ...

afozbek

Visitor

3974 Views

7 replies

10 likes

Windows
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  • 7 replies
  • 10 likes

Superuser Contribution I can't play any song

PlanPremiumCountryIndoneisaDeviceAsus A442UROperating SystemWindows 10 My Question or IssueI can't play any song on my spotify. my web player and phone are working just fine but my desktop app can't do anything. My playlist wont sync too.

Visitor

Plan Premium Country Indoneisa Device Asus A442UR Operating System Windows 10   My Question or Issue I can't play any song on my spotify. my web player and phone are working just fine ...

Ivan

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW DO I CHANGE MY SIGNATURE?

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right now I don't know how. Please can anybody help me out ...

Community Legend

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right no...

Elena

Moderator

1226 Views

6 replies

1 likes

  • 1226 Views
  • 6 replies
  • 1 likes

Superuser Contribution App freezes when searching

PlanPremiumCountryUkraineDeviceHP Envy Operating Systemlatest Windows 10 (2004, build 19041.450) My Question or IssueWhen searching - app freeze for ever. Helps only killing the process.Tried clean reinstallation - helps only until app auto update

Casual Listener

Plan Premium Country Ukraine Device HP Envy  Operating System latest Windows 10 (2004, build 19041.450)   My Question or Issue When searching - app freeze for ever. Helps only kil...

Ivan

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Solved!! Start Menu icon - can I change it to the regular Spotify logo?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have Spotify pinned to the Start menu. But I find it hard to locate the icon because it's always changing graphics to show various playlists, artists, etc., see attached. I...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I have Spotify pinned to the Start menu. But I find it hard to locate the icon because it's always...

dinomight

Spotify Star

6587 Views

3 replies

1 likes

  • 6587 Views
  • 3 replies
  • 1 likes