Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39234 Views
75 replies
26 likes

39234 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
67305 Views
265 replies
21 likes

67305 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Superuser Contribution Spotify Daily Mix not skipping disliked songs

Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do?PlanPremiumCountryPoland Device(iPhone XS,)Operating System(iOS 13.4.1) My Question or IssueSpotify Daily Mix is not skipping "disliked" ...

ravmarc
Newbie
Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do? Plan Premium Country Poland Device (iPhone XS,) Operating System (iOS...
2020-06-07 2:57:15 PM
2020-06-10 12:12:06 PM
Ivan
Spotify Legend
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Superuser Contribution Disliked songs don't sync from desktop to mobile

PlanPremium DeviceiPhone SE 1st Gen / Windows PCOperating SystemiOS 13.4.1 / Windows 10 Home latest version My Question or IssueWhen I dislike a song or artist from my Release Radar or Weekly Mix-Playlist it does not get grayed out on mobile. BUT vic...

Deister
Music Fan
Plan Premium Device iPhone SE 1st Gen / Windows PC Operating System iOS 13.4.1 / Windows 10 Home latest version My Question or Issue When I dislike a song or artist fro...
2020-05-18 7:45:54 AM
2020-06-09 8:42:20 PM
zy0xz4-mz7_l9
Newbie
603 Views
5 replies
3 likes

603 Views
5 replies
3 likes

Sonos speakers disappearing a few seconds after starting Spotify client on Windows

PlanPremiumCountryItalyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAs you can see from the attached gif, the Windows client doesn't list all the available speakers in my network; it only shows the Amazon Echo devices, not the Sonos...

mbagattini
Casual Listener
Plan Premium Country Italy Device Desktop PC Operating System Windows 10 My Question or Issue As you can see from the attached gif, the Windows client doesn't list all the available ...
2020-06-09 10:26:28 AM
2020-06-09 4:04:20 PM
mbagattini
Casual Listener
708 Views
4 replies
0 likes

708 Views
4 replies
0 likes

trying to play songs and "cant play track" other

PlanPremiumCountryUSDevicelenovo lap topOperating Systemwin 10 when i select songs i tells me it cant play the selected track and i can download it to play or when i select a play list it simply cycles through all the songs one after the other withou...

spidergeoff
Casual Listener
Plan Premium Country US Device lenovo lap top Operating System win 10 when i select songs i tells me it cant play the selected track and i can download it to play or when i se...
2020-06-08 4:59:53 PM
2020-06-08 5:24:32 PM
Sebasty
Community Legend
431 Views
1 replies
0 likes
cant play track

431 Views
1 replies
0 likes

Spotify losing queue and friend feed

Hi, Whenever I shutdown my computer without exiting spotify first, my queue is lost the next time I open spotify, and also my playing history. More recently, the right side bar doesn't show any friend activity just the placeholder "See what your frie...

pedroagp
Casual Listener
Hi, Whenever I shutdown my computer without exiting spotify first, my queue is lost the next time I open spotify, and also my playing history. More recently, the right side bar does...
2018-04-19 10:14:48 AM
2020-06-08 4:02:52 PM
Owlucas
Visitor
730 Views
1 replies
2 likes

730 Views
1 replies
2 likes

System mistaking new, different versions for duplicates

Here is an issue that is becoming problematic for artists.In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version).The problem is that the system is now mistaking *new, different versions of songs* for d...

Israell
Music Fan
Here is an issue that is becoming problematic for artists. In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version). The problem is that the system ...
2020-06-07 5:40:57 PM
2020-06-08 1:13:26 PM
Israell
Music Fan
414 Views
1 replies
0 likes
singles

414 Views
1 replies
0 likes

Superuser Contribution Volume control does not activate on mouse down

This is such a basic UI issue, I cannot believe a product as "mature" as Spotify has not addressed this. The volume control does not actuate on mouse down: it only applies when the tracker is dragged/scrubbed in either direction, or when the mouse is...

Bilg3
Casual Listener
This is such a basic UI issue, I cannot believe a product as "mature" as Spotify has not addressed this. The volume control does not actuate on mouse down: it only applies when the tracker i...
2020-06-07 1:25:40 PM
2020-06-08 1:07:36 PM
Mario
Spotify Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Superuser Contribution All songs added ro a playlist

PlanPremiumCountryBulgaria Operating SystemWindows 10 latest release My Question or IssueFor a few days now every song that i listen to gets added to a specific playlist. Even if the song was already in it it overwrites it as a newly added.

TzePanzer
Visitor
Plan Premium Country Bulgaria Operating System Windows 10 latest release My Question or Issue For a few days now every song that i listen to gets added to a specific playlist. Ev...
2020-06-08 12:08:54 PM
2020-06-08 12:37:47 PM
Mario
Spotify Legend
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Solved!! [Desktop][Other] Local Files Song Art Metadata Support

When I have a folder with multiple files from a podcast it only shows the song art as the first art found in the folder. These tracks have different art in the metadata so each track should have different art depending on the episode.

cerealbus
Casual Listener
When I have a folder with multiple files from a podcast it only shows the song art as the first art found in the folder. These tracks have different art in the metadata so each track should have diff...
2020-06-02 8:40:35 PM
2020-06-08 12:21:43 PM
Katerina
Spotify Legend
972 Views
3 replies
0 likes
Desktop
Other

972 Views
3 replies
0 likes

Solved!!Superuser Contribution Missing album thumbnail that navigates to current song in playlist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThere used to be album artwork in the bottom left corner of the desktop Spotify app. When you clicked it, it would return you to the song location in the currently playing playlist. ...

gem0303
Casual Listener
Plan Premium Country USA Operating System Windows 10 My Question or Issue There used to be album artwork in the bottom left corner of the desktop Spotify app. When you clicked it, it w...
2020-06-06 5:25:48 PM
2020-06-08 11:45:18 AM
Elena
Moderator
1133 Views
2 replies
0 likes
Playlist issues
Playlist Managment Accessibility

1133 Views
2 replies
0 likes

Superuser Contribution scroll lag only on home tab

PlanPremiumCountryIndonesiaDeviceHP PavilionOperating SystemWindows 10 My Question or Issuewhen i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's smooth like normal. I've tried enabling and disabling the hardware accelera...

bhima06
Newbie
Plan Premium Country Indonesia Device HP Pavilion Operating System Windows 10 My Question or Issue when i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's...
2020-06-06 6:49:22 AM
2020-06-08 11:02:31 AM
Elena
Moderator
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

A firewall may be blocking spotify

PlanPremiumCountryAustraliaDevicewindows 10 pcOperating SystemWindows 10 My Question or Issuehave new modem and now cant log into desktop spotify app, if i use mobile hot spot it works fine, but not when using wifi. ive went through the fire wall set...

Fulllock
Visitor
Plan Premium Country Australia Device windows 10 pc Operating System Windows 10 My Question or Issue have new modem and now cant log into desktop spotify app, if i use mobile...
2020-04-23 2:33:39 PM
2020-06-08 3:07:41 AM
no64pl-vzs_1p
Newbie
1040 Views
2 replies
0 likes

1040 Views
2 replies
0 likes

Windows app doesn't stream

PlanPremiumCountryUSADevice(Dell laptop)Operating System(Windows 10) All morning I've been getting a message that says "Spotify can't play this right now. If you have the file on your computer you can import it." It happens with every single song. I'...

lime_danny
Casual Listener
Plan Premium Country USA Device (Dell laptop) Operating System (Windows 10) All morning I've been getting a message that says "Spotify can't play this right now. If you have the file ...
2020-05-15 8:01:33 PM
2020-06-07 8:35:23 PM
WesleyEgan
Casual Listener
459 Views
3 replies
0 likes

459 Views
3 replies
0 likes

Superuser Contribution Spotify Connect shows 2 names for the same computer

I have a computer named "TV" that is attached to my TV. I usually work at my desk (we will call it Harry) in the same room and control Spotify from there but I like to switch between by Harry and "TV" depending on the song, my mood ect. This has work...

wigglyword
Visitor
I have a computer named "TV" that is attached to my TV. I usually work at my desk (we will call it Harry) in the same room and control Spotify from there but I like to switch between by Harry and "TV...
2020-06-05 8:47:28 AM
2020-06-07 4:24:01 PM
Elena
Moderator
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Superuser Contribution Can't play music from the Spotify app but can do it in the spotify web Browser

PlanPremiumCountrySwitzerlandDeviceHP Spectre x360 (2020)Operating SystemWindows 10My Question or IssueI can't play music while I'm in the Spotify App in my desktop. But if I go over to the Webbrowser, I can play music from my playlists easily. When ...

Obviewz
Newbie
Plan Premium Country Switzerland Device HP Spectre x360 (2020) Operating System Windows 10 My Question or Issue I can't play music while I'm in the Spotify App in my desktop. But if I go ove...
2020-06-04 10:34:54 PM
2020-06-07 2:52:01 PM
Elena
Moderator
304 Views
1 replies
2 likes

304 Views
1 replies
2 likes

Superuser Contribution 'Appears On' Section is still missing

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueGuys come on, seriously? The 'Appears On' section is still missing. Are you guys simply getting rid of it all together? Or what? It's been almost a month at this point.

zombiekiller567
Casual Listener
Plan Premium Country US Operating System Windows 10 My Question or Issue Guys come on, seriously? The 'Appears On' section is still missing. Are you guys simply getting rid of it all together?...
2020-06-06 5:46:17 PM
2020-06-07 12:42:58 PM
Ivan
Spotify Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Solved!! Artist page not displaying the artists I follow.

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My IssueI used to be able to go to my artist page and select a specific artist so I could listen to all of the songs that I had saved from the Artist I follow, but NOW every time I go to...

Marwilde
Casual Listener
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Issue I used to be able to go to my artist page and select a specific artist so I could listen to all of the...
2020-06-04 5:43:05 PM
2020-06-06 4:22:48 PM
Luan
Spotify Star
1005 Views
5 replies
0 likes
artists page
ongoing issue
Ongoing Issues

1005 Views
5 replies
0 likes

Spotify connect stopped connecting. Devices show: "Cant play this right now"

Plan -Premium Country - UKDevice iPhone, pc win7, androidOperating Systems ios12, win7, android 6.0.1Spotify connect devices : Robert;s 93i and aether cone. Having had no problems with spotify connect in the past. As of 27/02/2019 the devices still s...

atriptothemoon
Regular
Plan -Premium Country - UK Device iPhone, pc win7, android Operating Systems ios12, win7, android 6.0.1 Spotify connect devices : Robert;s 93i and aether cone. Having ...
2019-02-28 7:11:30 PM
2020-06-06 2:25:06 PM
Heatherfy
Visitor
2941 Views
3 replies
1 likes
Spotify Connect Desktop

2941 Views
3 replies
1 likes

Spotify is not showing on Window Game Bar

I have been trying to resolve this issue,But couldn't find any solution. I have also tried reinstalling Spotify app from window store but still there's no sign of it in game bar.

Shahrozjd
Visitor
I have been trying to resolve this issue,But couldn't find any solution. I have also tried reinstalling Spotify app from window store but still there's no sign of it in game bar.
2020-01-13 10:58:20 AM
2020-06-06 1:02:01 PM
xamionex
Newbie
11545 Views
5 replies
4 likes

11545 Views
5 replies
4 likes

Superuser Contribution May 2020 update can not add or delete multiple tracks among other features gone

PlanPremiumCountryMexicoDeviceHP ElitebookOperating SystemWindows 10My Question or Issue Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it is missing the following:1) can not multiple select tracks to either add to...

lenxo81
Music Fan
Plan Premium Country Mexico Device HP Elitebook Operating System Windows 10 My Question or Issue Starting Monday May 11 2020 and new version appeared in windows 10 desktop app and it...
2020-05-13 10:58:45 PM
2020-06-06 7:51:09 AM
samiles
Newbie
1874 Views
10 replies
15 likes

1874 Views
10 replies
15 likes

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