Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
songcat1
Casual Listener
98213 Views
82 replies
27 likes

98213 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105928 Views
291 replies
22 likes

105928 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7779 Views
1 replies
6 likes

7779 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148297 Views
0 replies
26 likes
Mac
Windows

148297 Views
0 replies
26 likes

Superuser Contribution Spotify stops whenever ads pop up

PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThis started a few days ago. When I play songs it goes fine for a few until an ad pops up, then it just stops so I have to restart Spotify every time this happens. I tried...

Nifon
Visitor
Plan Free/Premium Country Device PC Operating System Windows 10 My Question or Issue This started a few days ago. When I play songs it goes fine for a few until an ad pops up,...
2020-08-07 9:41:30 AM
2020-08-09 10:16:05 AM
Elena
Moderator
528 Views
1 replies
1 likes

528 Views
1 replies
1 likes

Spotify search breaks spotify

Ever since one of the later updates to Spotify, the app breaks whenever I try to search for an artist or a song through the desktop app (tried on web browser, that works fine). When that happens I have to force close the process through Task Manager,...

Plexson
Casual Listener
Ever since one of the later updates to Spotify, the app breaks whenever I try to search for an artist or a song through the desktop app (tried on web browser, that works fine). When that happens I ha...
2020-07-09 3:08:42 PM
2020-08-09 3:52:26 AM
sdh2
Visitor
1449 Views
4 replies
5 likes

1449 Views
4 replies
5 likes

Superuser Contribution Bug (regression): Spotify Windows song progress control does not reset on new song

PlanPremiumCountryUSADeviceGalaxy note 8Operating SystemWindows 10 My Question or IssueThe progress control has been broken with remote play for many months now. It used to work fine. Repro:1 - Begin playing spotify music on my Galaxy note 9 2 - open...

EricJorgensen
Regular
Plan Premium Country USA Device Galaxy note 8 Operating System Windows 10 My Question or Issue The progress control has been broken with remote play for many months now. It use...
2020-08-04 5:57:31 PM
2020-08-08 8:01:50 PM
EricJorgensen
Regular
571 Views
2 replies
0 likes

571 Views
2 replies
0 likes

Playlist Songs Show number

I can't post in the Ideas Forum. In addition to the playlist bar, an indicator of the number of songs would be great. Windows 10 Desktop App. an image is attached

spotifouser
Regular
I can't post in the Ideas Forum. In addition to the playlist bar, an indicator of the number of songs would be great. Windows 10 Desktop App. an image is attached
2020-08-08 9:40:54 AM
2020-08-08 4:16:30 PM
SoundShots
Composer
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

Superuser Contribution Spoify say No internet connection detected while I have full internet connection.

PlanPremiumCountryViet NamDevicePCOperating SystemWindows 10 Pro My Question or IssueSpotify app keep showing message that there's no internet connection.I have full internet connection, other apps work just fine.Spotify on my phone (Android, same wi...

sisu1214
Visitor
Plan Premium Country Viet Nam Device PC Operating System Windows 10 Pro My Question or Issue Spotify app keep showing message that there's no internet connection. I have full intern...
2020-07-30 4:51:17 PM
2020-08-08 1:59:30 PM
Mihail
Spotify Legend
4994 Views
1 replies
0 likes

4994 Views
1 replies
0 likes

Superuser Contribution Spotify friert ein Win 10 und Andriod 10 Probleme runtergeladene Dateien verschwinden mit der Zeit

PlanPremiumCountryGermany Operating SystemWindows 10 My Question or IssueSpotify friert ein Win 10 und Andriod 10 Probleme runtergeladene Dateien verschwinden mit der ZeitHallo an alle Spotify User, Ich habe folgede Probleme 1. Problem 1. Sobald man ...

SonRubsterZ
Casual Listener
Plan Premium Country Germany Operating System Windows 10 My Question or Issue Spotify friert ein Win 10 und Andriod 10 Probleme runtergeladene Dateien verschwinden mit...
2020-08-02 5:52:30 PM
2020-08-08 12:57:54 PM
SonRubsterZ
Casual Listener
1114 Views
3 replies
0 likes
Freezing

1114 Views
3 replies
0 likes

Superuser Contribution [Bug][Desktop][Android] Hide this song hasn't worked for 9 months

PlanPremiumCountryUSDevice(Google Pixel, Samsung Note 8, Custom PC, MSI Laptop)Operating System(Android **bleep**-name, Windows 10)My Question or IssueOn the playlist radio the "Hide this song" button does f-all. Not a single thing. Android used to b...

nomzod
Casual Listener
Plan Premium Country US Device (Google Pixel, Samsung Note 8, Custom PC, MSI Laptop) Operating System (Android **bleep**-name, Windows 10) My Question or Issue On the playlist radio the "Hid...
2020-02-28 8:40:47 PM
2020-08-08 12:04:26 PM
Xenia
Moderator
1115 Views
4 replies
1 likes
bug
Desktop
Spotify doesn't care
Unaddressed

1115 Views
4 replies
1 likes

SOLUTION: Black Screen With No Login

PlanFreeOperating SystemWindows 10 My Solution:There is a lot of false and erroneous information in this forum and elsewhere on the Internet regarding the solution to the problem of getting a black screen with no login when you launch Spotify.exe. He...

jdtoo
Regular
Plan Free Operating System Windows 10 My Solution: There is a lot of false and erroneous information in this forum and elsewhere on the Internet regarding the solution to the problem of ...
2020-08-07 10:52:53 AM
1274 Views
0 replies
1 likes
solution

1274 Views
0 replies
1 likes

Solved!! Unhelpful message: "Spotify can't play this right now. If you have the file on your computer..."

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueI have several audio devices installed on my computer. If the device currently playing (on Spotify) has an issue (for example lost Bluetooth connection), the message "Spot...

johan_zhe
Casual Listener
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue I have several audio devices installed on my computer. If the device currently playing (on Spot...
2020-08-04 3:41:08 PM
2020-08-06 3:24:21 PM
Sebasty
Community Legend
1491 Views
1 replies
0 likes

1491 Views
1 replies
0 likes

Superuser Contribution Spotify Windows 10 apps slow and songs crash

Plan PremiumCountryUnited KingdomDevice()Operating System(Windows 10,etc.) My Question or IssueThe Windows 10 app from Windows store is very slow and the songs sometimes crash and stop. I need to switch to browser in order to listen the same full alb...

Stormrider
Casual Listener
Plan Premium Country United Kingdom Device () Operating System (Windows 10,etc.) My Question or Issue The Windows 10 app from Windows store is very slow and the songs sometimes crash ...
2020-04-19 11:22:34 PM
2020-08-06 12:33:23 PM
shykindofguy
Casual Listener
1114 Views
5 replies
0 likes

1114 Views
5 replies
0 likes

Download quality to computer

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssuePremium now (i.e. Oct 2019) has no quality choice for downloads to a computer. The only choice is for streaming quality.Does this mean that:1. Quality of downloads for offline ...

Urquhart
Casual Listener
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue Premium now (i.e. Oct 2019) has no quality choice for downloads to a computer. The only choice ...
2019-10-11 5:25:58 PM
2020-08-06 5:09:43 AM
Arihant15
Regular
1204 Views
3 replies
1 likes

1204 Views
3 replies
1 likes

Superuser Contribution cannot login using windows app

PlanPremiumCountryBrazilDeviceWindows 10 appOperating SystemWindows 10 My Question or IssueI can login in web browser and iPhone app, but I cannot login in the windows 10 app, tried it in my work computer and in my personal computer, it says that my ...

motoc4
Casual Listener
Plan Premium Country Brazil Device Windows 10 app Operating System Windows 10 My Question or Issue I can login in web browser and iPhone app, but I cannot login in the windows 10 app...
2020-07-29 4:46:40 PM
2020-08-05 5:20:50 PM
motoc4
Casual Listener
1150 Views
6 replies
0 likes
Account
Login

1150 Views
6 replies
0 likes

Superuser Contribution "spotify cant play this right now, if you have the file on your computer you can import it"

PlanFreeCountryAustraliaDevicePCOperating SystemWindows 10 My Question or Issueevery single song on spotify comes up as "spotify cant play this right now" if i click shuffle on my playlist it just aggressivley skips through evey song unable to play a...

keyboardheadbut
Visitor
Plan Free Country Australia Device PC Operating System Windows 10 My Question or Issue every single song on spotify comes up as "spotify cant play this right now" if i click ...
2020-08-05 1:53:53 AM
2020-08-05 4:18:30 PM
Xenia
Moderator
533 Views
1 replies
2 likes

533 Views
1 replies
2 likes

Superuser Contribution "Can't play the current song" all the time

PlanPremiumCountryBrazilDeviceDesktop PCOperating SystemWindows 10 My Question or IssueRecently I've been getting lots of stuttering in songs and the error "Can't play the current song" keeps popping up. Already tried a clean reinstall.Internet is fi...

vittau
Music Fan
Plan Premium Country Brazil Device Desktop PC Operating System Windows 10 My Question or Issue Recently I've been getting lots of stuttering in songs and the error "Can't play the cu...
2020-07-28 1:34:43 AM
2020-08-05 3:33:24 PM
Xenia
Moderator
1159 Views
3 replies
1 likes

1159 Views
3 replies
1 likes

Solved!! My playlist is upside down

Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?

moau13
Visitor
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
2020-08-04 11:56:16 PM
2020-08-05 10:55:30 AM
Emilia_8
Community Legend
1650 Views
2 replies
0 likes

1650 Views
2 replies
0 likes

Solved!! Friend feed is not updating

My friend feed is not updating. It worked at one point in time, but it's stopped updating a couple weeks ago. I've tried uninstalling the desktop program and reinstalling the Windows 10 Microsoft store version. This did not fix the issue. PlanPremium...

emnii
Regular
My friend feed is not updating. It worked at one point in time, but it's stopped updating a couple weeks ago. I've tried uninstalling the desktop program and reinstalling the Windows 10 Microsoft sto...
2020-08-04 10:16:08 PM
2020-08-05 10:16:29 AM
SoundShots
Composer
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

Solved!!Superuser Contribution Downloading Issues

I was using spotify one day when suddenly it glitched out. I exited the app and then tried to re-enter it but it kept on denying me. So, I uninstalled and deleted it. After that, I tried to re-install it but it wouldn't work. Whenever I tried to re-i...

blueshadow10110
Casual Listener
I was using spotify one day when suddenly it glitched out. I exited the app and then tried to re-enter it but it kept on denying me. So, I uninstalled and deleted it. After that, I tried to re-instal...
2020-08-04 2:08:58 AM
2020-08-04 12:42:12 AM
blueshadow10110
Casual Listener
798 Views
2 replies
0 likes
Downloading issues
Spotify won't download

798 Views
2 replies
0 likes

Solved!!Superuser Contribution don't know how to restore from minimized

PlanFreeCountryswedenDevice-Operating System(Windows 10) My Question or Issuedon't know how to restore from minimized

fluffy_daffy
Visitor
Plan Free Country sweden Device - Operating System (Windows 10) My Question or Issue don't know how to restore from minimized
2020-08-04 2:03:30 PM
2020-08-04 2:17:59 PM
Ivan
Spotify Legend
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

Superuser Contribution Spotify app causes browser to launch on annoying malware / virus websites

PlanPremiumCountryRussiaOperating System(Windows 7) My Question or IssueI have a serious problem: after installation Spotify app on my PC this app started to launch on annoying malware / virus websites and I can't do anything to stop this, please, he...

Kotik100500
Newbie
Plan Premium Country Russia Operating System (Windows 7) My Question or Issue I have a serious problem: after installation Spotify app on my PC this app started to launch on annoy...
2020-08-03 9:47:00 PM
2020-08-04 11:41:49 AM
Ivan
Spotify Legend
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

Black Screen for Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 2016 Server My Question or IssueEvery time I download spotify and then open it all i get is a black screen!i've tried uninstalling and reinstalling, and restarting my computer. it also has ...

KP1991
Visitor
Plan Premium Country Canada Device Desktop Operating System Windows 2016 Server My Question or Issue Every time I download spotify and then open it all i get is a black scree...
2019-08-22 5:28:01 PM
2020-08-04 10:10:23 AM
Deadstronaut
Casual Listener
9539 Views
2 replies
0 likes

9539 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts