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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80668 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773122 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17229 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2756 Views

0 replies

4 likes

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Superuser Contribution Spotify unpauses automatically

I have a premium plan in the US, using it on my Windows computer desktop. My Spotify unpauses music on its own. I am playing a song, press pause, and within 20 seconds, spotify presses play on its own and continues the music. I have uninstalled and r...

Newbie

I have a premium plan in the US, using it on my Windows computer desktop.    My Spotify unpauses music on its own. I am playing a song, press pause, and within 20 seconds, spotify presses...

AlexMorgan24

Casual Listener

5695 Views

6 replies

6 likes

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Large download library cache and delay starting Spotify app in Windows

Hi, PC/Windows 10 user here. Every time I start Spotify after rebooting my PC, a black window appears and then there's no response whatsoever for 5+ minutes. It's REALLY frustrating, and I dread having to start Spotify because of the time it takes to...

Casual Listener

Hi,   PC/Windows 10 user here.   Every time I start Spotify after rebooting my PC, a black window appears and then there's no response whatsoever for 5+ minutes. It's REALLY frustr...

432 Views

0 replies

0 likes

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Superuser Contribution Artist page won't load

No artist page loads on my Sptify, I first tried to delete the cache, but that didn't help, and then I reinstalled Spotify, but that didn't help either. I am on windows 7.

Roadie

No artist page loads on my Sptify, I first tried to delete the cache, but that didn't help, and then I reinstalled Spotify, but that didn't help either. I am on windows 7.  

Alex

Spotify Legend

32511 Views

17 replies

13 likes

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Superuser Contribution Spotify keeps buffering

so ive had this issue for a week. Spotify is very slow in search and even when loading music, it takes a very long time. I have this same issue on my laptop, desktop and 2 smartphones. id like the point out that it is like this on both WiFi and 4G LT...

Regular

so ive had this issue for a week. Spotify is very slow in search and even when loading music, it takes a very long time. I have this same issue on my laptop, desktop and 2 smartphones.   id ...

Alex

Spotify Legend

9878 Views

20 replies

0 likes

Windows
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Some saved albums don't show up (they are not removed from Spotify, separate issue) VIDEO PROOF

I have searched for this problem and I cannot find this specific issue anywhere.PlanPremiumCountryUSADeviceLenovo ThinkPad ExtremeOperating SystemWindows 10 My Question or IssueI have a lot of saved albums on Spotify. Recently, on my laptop, I have d...

Casual Listener

I have searched for this problem and I cannot find this specific issue anywhere. Plan Premium Country USA Device Lenovo ThinkPad Extreme Operating System Windows 10   My Question or Is...

faroonidooney

Casual Listener

573 Views

2 replies

0 likes

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a warning: We can't play this until you allow this artist in the Spotify phone app

PlanPremiumDeviceSamsung Galaxy 8Operating SystemAndroid, Windows 10 My Question or IssueI can't play an artists "Gregory Porter" using Spotify app on Windows 10, the following warning appears: We can't play this until you allow this artist in the Sp...

Casual Listener

Plan Premium Device Samsung Galaxy 8 Operating System Android, Windows 10   My Question or Issue I can't play an artists "Gregory Porter" using Spotify app on Windows 10, the following w...

Billy-J

Spotify Star

1040 Views

4 replies

0 likes

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Spotify APP on the PC

PlanoPremiumPaís: BrasilSistema operacionalWindows 10 Minha pergunta ou problema How to log into the Spotify APP on the PC with the mobile number?

Visitor

  Plano Premium País: Brasil Sistema operacional Windows 10   Minha pergunta ou problema  How to log into the Spotify APP on the PC with the mobile number?   ...

Billy-J

Spotify Star

412 Views

1 replies

0 likes

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Windows 10 App Errorcode: Accesspoint:34

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueHi, Newbie here, I see there has been an ongoing issue with people trying to login to the windows app, and having the "A Firewall may be blocking your Spotify" "Accesspoint:34" issue ...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue Hi, Newbie here, I see there has been an ongoing issue with people trying to login to the windows app, and havi...

Toucan15

Visitor

5822 Views

3 replies

0 likes

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Solved!! Can't play the current song.

PlanPremiumCountryARGENTINADevicePCOperating SystemWINDOWS 10 My Question or IssueA few days back i started to have this annoying problem with the desktop app, every 30second the song stop and showed me the alert "Can't play the current song". I alre...

Casual Listener

Plan Premium Country ARGENTINA Device PC Operating System WINDOWS 10   My Question or Issue A few days back i started to have this annoying problem with the desktop app, every 30second...

alanmiranda22

Casual Listener

1086 Views

4 replies

0 likes

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Solved!! Spotify is skipping through Songs when Soundcard is used as standard playback device

Hello fellow Community Members and Spotify Support, PlanPremiumCountryGermany DeviceIntel Core i7 6700k @4,6 GHzNvidia GTX 980 TiCreative Labs Soundblaster AE-5Beyerdynamic DT-770 Pro 32 Ohm Operating SystemWindows 10 1809 (build 17763.615) My Questi...

Visitor

Hello fellow Community Members and Spotify Support,   Plan Premium Country Germany   Device Intel Core i7 6700k @4,6 GHz Nvidia GTX 980 Ti Creative Labs Soundblaster AE-5 Beyerdy...

aLmostHD

Newbie

3203 Views

2 replies

2 likes

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Can't Delete Playlist/Folder

DevicePCOperating SystemW10My Question or IssueI felt the need to clean up my playlist, and wanted to delete a folder, went to the folder click on delete and it seems that the folder won't delete and I can't move playlist from one folder to another a...

Music Fan

  Device PC Operating System W10 My Question or Issue I felt the need to clean up my playlist, and wanted to delete a folder, went to the folder click on delete and it seems that the folde...

MartinStoichkov

Community Legend

2362 Views

4 replies

0 likes

Windows 10 Application
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Solved!!Superuser Contribution Desktop application Windows doesn't play music

Hi, I have some troubles with my desktop application, I uninstall the application because any song were not able to play.After the installation I realize it was to possible to play music, but only five seconds and after it stop. It's very embarrassin...

Casual Listener

Hi, I have some troubles with my desktop application, I uninstall the application because any song were not able to play. After the installation I realize it was to possible to play music, but only ...

Mihail

Spotify Legend

2654 Views

10 replies

0 likes

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Superuser Contribution ShortKeys GameBar

Bonjour, j'espère que vous pourrez m'aider. Comment personnaliser les raccourcis clavier Spotify dans la barre de jeu. Parce que je voudrais modifier "aller à la chanson suivante".

Visitor

Bonjour, j'espère que vous pourrez m'aider. Comment personnaliser les raccourcis clavier Spotify dans la barre de jeu. Parce que je voudrais modifier "aller à la chanson suivante".   &...

Elena

Moderator

500 Views

1 replies

0 likes

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Superuser Contribution problème logiciel pc

Bonjour, je suis passé premium il y a deux mois de cela et depuis, impossible de lire ne serais-ce qu'un titre sur l'application sur mon pc. j'ai desinstallé et réinstallé le logiciel mais rien n'y fait.Meme mes playlist hors connexion ne fonctionnen...

Music Fan

Bonjour, je suis passé premium il y a deux mois de cela et depuis, impossible de lire ne serais-ce qu'un titre sur l'application sur mon pc. j'ai desinstallé et réinstallé le logiciel mais rien n'y f...

Alex

Spotify Legend

2382 Views

24 replies

0 likes

Other
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Delay in music search

I've been having trouble searching for music on spotify desktop for some time, looking for a song in my favorite music library and it takes more than 30 seconds to 1 minute to get the results. Before this research appeared immediately, but now it tak...

Newbie

I've been having trouble searching for music on spotify desktop for some time, looking for a song in my favorite music library and it takes more than 30 seconds to 1 minute to get the results. Before...

362 Views

0 replies

1 likes

  • 362 Views
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  • 1 likes

app does not work: play button and forward and back are grey

Hi,After starting the app I am not able to play music. Buttons below are greyed out. Any idea how to solve this?

Visitor

Hi, After starting the app I am not able to play music. Buttons below are greyed out.   Any idea how to solve this?    

Sebasty

Community Legend

635 Views

1 replies

0 likes

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spotify suddenly closed

PlanPremiumCountryIndonesiaDeviceNotebookOperating SystemWindows 10 ver. 2004 build 19041.450 x64 My Question or IssueHi.. need help.. My spotify desktop app suddenly close when I type a letter in search box. I've try all solutions from this forum (u...

Visitor

Plan Premium Country Indonesia Device Notebook Operating System Windows 10 ver. 2004 build 19041.450 x64   My Question or Issue Hi..   need help.. My spotify desktop app suddenl...

Sebasty

Community Legend

439 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Annoying black screen issue with Spotify desktop app

Lately it's been taking an excessively long time for the desktop app to load on my laptop and it stays on a black screen, during which I can't access stuff like my playlist or queue or change the volume. It usually stays on a black screen for 5 to 10...

Visitor

Lately it's been taking an excessively long time for the desktop app to load on my laptop and it stays on a black screen, during which I can't access stuff like my playlist or queue or change the vol...

1106 Views

0 replies

1 likes

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Superuser Contribution Liked song playlist plays "upwards" when sorted by add date descending

PlanPremiumCountryUSADeviceWindows Desktop version 1.1.34.694.gac68a2b3Operating SystemWindows 10 My Question or IssueI want to play songs in my "liked song" playlist by the order in which they were added (oldest to most recently added). When the pla...

Visitor

Plan Premium Country USA Device Windows Desktop version 1.1.34.694.gac68a2b3 Operating System Windows 10   My Question or Issue I want to play songs in my "liked song" playlist by the ...

Elena

Moderator

2129 Views

1 replies

3 likes

backward
Liked Songs Playlist
Reverse Order
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Username

Hi anybody knows why my username on PC shows totaly different than mobile? on Pc its like 25+random letters and numbers

Visitor

  Hi anybody knows why my username on PC shows totaly different than mobile? on Pc its like 25+random letters and numbers

OneByBoo

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes