Plan
Premium
Country
Germany
Device
Desktop PC with LAN connection
Operating System
Windows 10
My Question or Issue
Dear Spotify Support and Community,
since a few days my Spotify got some connection issues. It shows the errorcode 04 and states "No connection found".
I think i identified the problem but I found no solution. My Windows got a bug because it always shows the no connection icon at the task bar. I don´t know why I got this bug and during my research i read it is a known Windows bug and there is no fix yet.
My PC obviously got a ethernet connection because I am writing this ticket right now on my PC and I can watch Netflix, YouTube.... everything beside Spotify. Every program, every websites ignores the windows statement and I can use them normally.
I already reinstalled Spotify several times, did the windows troubleshoot and everything I found online but nothing really worked.
Would be great if someone could help me or could give me some advice!
Thanks for your help und best regards
Lukas