Help Wizard

Step 1

NEXT STEP

Friend Feed won't load all my friends

Friend Feed won't load all my friends

When I went into Spotify this morning, I was shocked to see that my friends list had shrank to a mere 7, a drop from the 30+ I had the other day. Are they failing to load? I redownloaded it, and tried everything that your help page told us to, but it's still stuck at 7 friends. What should I do? 

Thanks

 

Reply
1 Reply

Hey @MayoJump,

 

Thanks for reaching out and welcome to the Community!

 

We hope you don’t mind us replying now as we just stumbled upon this thread. If you're still experiencing the issue we'd recommend restarting your device. This is a simple and effective, but often overlooked step. If that doesn't do the trick, it's a good idea to perform a clean reinstall using the instructions in this guide. It's possible that some app files have gotten damaged and are causing a connectivity issue with our servers.

 

Should the issue persists, we'd appreciate it if you share whether or not this happens only on your desktop or across multiple devices. It would help us out a lot if you could also try and replicate the issue with another internet connection.

 

Keep us posted! We'll be happy to lend a hand if you need more help. 

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts