Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83779 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
794513 Views
504 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23648 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...
Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...
Spotify Star
1019 Views
1 replies
0 likes
PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing
Plan Premium Country NL Device HP Pavilion Operating System Windows 10 My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...
279 Views
0 replies
0 likes
I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted to share it on Discord with some friends, but on Discord the song titl...
I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted t...
Regular
1323 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceHP Laptop 17-ca1xxxOperating SystemWindows 10 My Question or IssueI'm unable to download any songs to a playlist (or download any songs at all for that matter). Looking it up on the r/spotify subreddit prompted several threa...
Plan Premium Country UK Device HP Laptop 17-ca1xxx Operating System Windows 10 My Question or Issue I'm unable to download any songs to a playlist (or download any songs at all for t...
Spotify Legend
424 Views
1 replies
0 likes
Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, but that resolved its self spontaneously after 2 tries. PlanPremi...
Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, ...
Spotify Legend
1145 Views
1 replies
0 likes
PlanFree/Premium My Question or IssueSo my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title when i listen to music my music randomly goes mute for no reason sometimes it changes songs for no reasonthe...
Plan Free/Premium My Question or Issue So my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title when i listen to music my music ran...
Spotify Legend
739 Views
1 replies
0 likes
PlanPremiumCountryBelarusOperating SystemWin 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clicking to the song on a playlist or using "Prev" or "Next" button in song c...
Plan Premium Country Belarus Operating System Win 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clickin...
Spotify Legend
677 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIt's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed that "Club Foot" was not "liked" for me.I was like waaaaaaat, no way, I heard...
Plan Premium Country Russia Device PC Operating System Windows 10 My Question or Issue It's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed t...
386 Views
0 replies
0 likes
Earlier, before I closed Spotify to restart my computer, I saw one of my friends was active. Now I reopened Spotify, and I see that same friend's activity no longer being shown anymore. The same thing happened the other day with another friend I'm fo...
Earlier, before I closed Spotify to restart my computer, I saw one of my friends was active. Now I reopened Spotify, and I see that same friend's activity no longer being shown anymore. The same thin...
Spotify Legend
3962 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10Spotify Version1.1.43.700.g20acee0f My Question or IssueWhen listening to music using the Spotify Application on Windows 10, at random times for no reason it sets the volume sl...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Spotify Version 1.1.43.700.g20acee0f My Question or Issue When listening to music using the Spotif...
Spotify Legend
2146 Views
2 replies
0 likes
PlanFamily PremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify nie odtwarza żadnych utworów, nie pokazuje sie ikona utworu, nie wyświetla sie lista znajomych, resetowanie i reinstall nie pomagają. Poniżej screenshot
Plan Family Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Spotify nie odtwarza żadnych utworów, nie pokazuje sie ikona utworu, nie wyświetla sie l...
Spotify Legend
435 Views
1 replies
0 likes
PlanPremium DeviceWindows 10 App My Question or IssueHow can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? I navigate my playlists visually using the art thumbnails, and this works gre...
Plan Premium Device Windows 10 App My Question or Issue How can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? &...
Community Legend
816 Views
1 replies
1 likes
Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the song in the Spotify desktop app. Now, it opens it ...
Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the...
975 Views
0 replies
1 likes
CountryAustralia Operating SystemWindows 10 My Question or IssueI'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already played.E.g. at the moment, I have one song in Now Playing, then there's Next In ...
Country Australia Operating System Windows 10 My Question or Issue I'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already playe...
393 Views
0 replies
0 likes
Have reinstalled a number of times (from Spotify AND Windows Store) and tried all the solutions on here but the desktop app only opens with a black screen, as below :-This seems fairly common and has been happening for some time, but nothing appears ...
Have reinstalled a number of times (from Spotify AND Windows Store) and tried all the solutions on here but the desktop app only opens with a black screen, as below :- This seems fairly common a...
Spotify Legend
3159 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I recently changed home networks and Spotify has been giving me a lot of issues lately. When I first got onto this new network, I was able to listen to ...
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue Hello, I recently changed home networks and Spotify has been giving me a lot of iss...
Spotify Legend
576 Views
1 replies
2 likes
PlanPremiumCountryUSDevice**bleep** GHz, 8 GB RAMOperating SystemWindows 10 My Question or IssueEvery time I start Spotify, it takes at least fifteen minutes to load. I've tried the posted fixes (turning off hardware acceleration, no access to local ...
Plan Premium Country US Device **bleep** GHz, 8 GB RAM Operating System Windows 10 My Question or Issue Every time I start Spotify, it takes at least fifteen minutes to load.&n...
Spotify Legend
513 Views
1 replies
1 likes
I'm trying to clean upp my liked songs (10k+), but when i unlike some songs (either by clicking the X, pressing delete on the keyboard or using the right click menu) they just reappear liked. See video. https://gfycat.com/pleasedarcticeggI have reins...
I'm trying to clean upp my liked songs (10k+), but when i unlike some songs (either by clicking the X, pressing delete on the keyboard or using the right click menu) they just reappear liked. See vid...
Spotify Legend
4588 Views
19 replies
1 likes
PlanFreeCountryUKDeviceLenovo Laptop + Sonos SpeakerOperating SystemWindows 10 My Question or IssueI have always used Spotify desktop to listen to new albums and musicals which need to be played in order, but I have lost the ability to turn off shuff...
Plan Free Country UK Device Lenovo Laptop + Sonos Speaker Operating System Windows 10 My Question or Issue I have always used Spotify desktop to listen to new albums and musicals whi...
Spotify Legend
481 Views
1 replies
0 likes
Plan/PremiumCountryItalyDevicenotebook Asus M60jOperating SystemWindows 7My Question or IssueHi, as indicated in the subject, I found that by saving songs in the playlists, the double saving control no longer occurs, as it did in the past, what does ...
Plan/Premium Country Italy Device notebook Asus M60j Operating System Windows 7 My Question or Issue Hi, as indicated in the subject, I found that by saving songs in the playlists, the double...
Spotify Legend
662 Views
3 replies
1 likes
