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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136964 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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File - Import playlist that option is not there.

PlanFree/Premium FreeCountry Australia Device Windows computer - download itunes playlist to spotiftyOperating SystemWindows 10 My Question or Issue I am trying to download my Itunes playlist. I have ticked the Share box in Itunes but when I click Fi...

  • Newbie
  • Plan Free/Premium Free Country Australia   Device Windows computer - download itunes playlist to spotifty Operating SystemWindows 10     My Question or Issue  I am trying...
  • tmmichelle
  • Newbie
  • 2994 Views
  • 3 replies
  • 0 likes
  • 2994 Views
  • 3 replies
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Bug - When no sound device is connect app hogs bandwitdth

PlanPremiumCountryUSDeviceDesktop/LaptopOperating SystemWindows 10 My Question or IssueWhen there is no sound device connected or enabled via Windows, Spotify app will cycle through songs as fast as it can load them burning through data. Scenario, li...

  • Visitor
  •   Plan Premium Country US Device Desktop/Laptop Operating System Windows 10   My Question or Issue When there is no sound device connected or enabled via Windows, Spotify app...
  • 489 Views
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  • bug
    desktop app
  • 489 Views
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Can't press play on desktop app on specific playlist.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,I've created a very long playlist (290 hours) for the purpose of not having repeating songs over a long period of time.But I can't press play on that playlist, ever...

  • Visitor
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, I've created a very long playlist (290 hours) for the purpose of not having repeating ...
  • 710 Views
  • 0 replies
  • 0 likes
  • Help
    playback
    Playlists
  • 710 Views
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Windows Podcasts Refresh

PlanPremiumCountryUnited StatesDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueNew podcasts do not appear automatically in the Windows app. If I look on my phone, I see new podcasts, however they are not visible on my PC. If I ...

  • Casual Listener
  • Plan Premium Country United States Device Windows Desktop PC Operating System Windows 10   My Question or Issue New podcasts do not appear automatically in the Windows app. If I l...
  • 480 Views
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  • 480 Views
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Solved!!Superuser Contribution Desktop software not connected to anything

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueThis has happened a few times before, but now for several days it seems like my spotify on my desktop is not connected to anything. I can play some songs, bu...

  • Regular
  •   Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue This has happened a few times before, but now for several days it seems l...
  • Peter
  • Spotify Legend
  • 632 Views
  • 4 replies
  • 0 likes
  • 632 Views
  • 4 replies
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Superuser Contribution [Desktop] "Listening on ...(e.g. Sylvia's iPhone)" interrupts my music

PlanPremiumCountryBulgaria Operating SystemWindows 10 My Question or IssueWhile I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)" See attached image. This appears and interrupts my music. It also fills my "Recently play...

  • Casual Listener
  • Plan Premium Country Bulgaria   Operating System Windows 10   My Question or Issue While I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)"  See ...
  • Peter
  • Spotify Legend
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify connects to random devices without any interaction

I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to change my password just in case, it didn't help. Pleas...

  • Casual Listener
  • I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to cha...
  • Peter
  • Spotify Legend
  • 488 Views
  • 2 replies
  • 1 likes
  • 488 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Broke Queue

PlanPremiumCountryUnited KingdomDevice(note 9, aspire acer laptop, ps4 pro)Operating System(Android pie, Windows 10, Playstation) My Question or Issueokay so i have noticed that if you put a playlist on shuffle then add songs to a queue it really mes...

  • Visitor
  • Plan Premium Country United Kingdom Device (note 9, aspire acer laptop, ps4 pro) Operating System (Android  pie, Windows 10, Playstation)   My Question or Issue okay so i have no...
  • Peter
  • Spotify Legend
  • 871 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    Fix
    Issues
    shuffle
  • 871 Views
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Superuser Contribution desktop client automatically opens browser

PlanFreeDevicehp laptopOperating SystemWindows 7desktop client version 1.1.19.480.g7d17e3ce Hi. please tell me if anybody knows how to figure that annoying issueSpotify desktop upgrades to version 1.1.19.480.g7d17e3ce (win 7) and since that every tim...

  • Casual Listener
  •   Plan Free Device hp laptop Operating System Windows 7 desktop client version 1.1.19.480.g7d17e3ce   Hi. please tell me if anybody knows how to figure that annoying issue Sp...
  • Peter
  • Spotify Legend
  • 595 Views
  • 2 replies
  • 0 likes
  • 595 Views
  • 2 replies
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Error code 4 Tried 5 different solutions

PlanPremiumCountry DevicePCOperating SystemWindows 10 64 bit My Question or IssueGetting error code:4 ; no internet connection detected when online. -Tried changing the DNS - Spotify is not on any of my firewall lists. It is on the unrestricted list....

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Windows 10 64 bit   My Question or Issue Getting error code:4 ; no internet connection detected when online.  -Tried changi...
  • OneByBoo
  • Community Legend
  • 586 Views
  • 3 replies
  • 0 likes
  • 586 Views
  • 3 replies
  • 0 likes

Solved!! Can't uninstall Microsoft Store version manually or with tools

I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it disappear from the list, and when you click the Deskt...

  • Casual Listener
  • I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it di...
  • Vornaskotti
  • Casual Listener
  • 3392 Views
  • 1 replies
  • 0 likes
  • Microsoft Store
    Uninstall
    Windows 10
  • 3392 Views
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Error Message Upon Boot Up: "Spotify program file has become damaged..."

PlanPremiumCountryUnited StateDeviceDesktopOperating SystemWindows My Question or IssueI had started up my computer and I had received an odd error message. I had never seen this before. I know I don't have a virus so there must be some kind of bug o...

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  • Casual Listener
  • Plan Premium Country United State Device Desktop Operating System Windows   My Question or Issue I had started up my computer and I had received an odd error message. I had never seen ...
  • AeroZ
  • Composer
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
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Can't change profle picture

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out it disappears. i've tried on other computers and i can't update, always dissa...

  • Visitor
  • Plan Free Country Brazil Device Desktop Operating System Windows 10   My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out ...
  • malagandkaan2
  • Regular
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

I cant update my profile pic

PlanPremiumCountryBrazilDeviceX55UBOperating SystemWindows 10 When I upload the profile photo, spotify simply doesn't update.

  • Casual Listener
  • Plan Premium Country Brazil Device X55UB Operating System Windows 10   When I upload the profile photo, spotify simply doesn't update.  
  • malagandkaan2
  • Regular
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

Can't use/uninstall Spotify

I'm having issues with spotify on my PC, when i start-up the computer a pop up appears saying that spotify cant open with two options, try againg ehich only makes the pop up appear again nad ignore which makes spotify appear after a couple minutes bu...

  • Regular
  • I'm having issues with spotify on my PC, when i start-up the computer a pop up appears saying that spotify cant open with two options, try againg ehich only makes the pop up appear again nad ignore w...
  • OneByBoo
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

High CPU Usage, Unusable unless Offline.

PremiumUSADesktopWindows 10 Spotify CPU usage reaches ~50% when logged in and online. Offline mode doesn't provoke the CPU leak, but Spotify will not accept any connection from a VPN. I've deleted and reinstalled everything Spotify multiple times (in...

  • Visitor
  • Premium USA Desktop Windows 10   Spotify CPU usage reaches ~50% when logged in and online. Offline mode doesn't provoke the CPU leak, but Spotify will not accept any connection from a VPN. ...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
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[BUG] Window title is not set to the currently playing song if casting

PlanPremiumCountry DeviceDell Laptop + Google Home MiniOperating SystemWindows 10 My Question or IssueGenerally when playing Spotify, the App window title displays the currently playing song, like "Hello - Adele" or so. However, if I start casting to...

  • Regular
  • Plan Premium Country   Device Dell Laptop + Google Home Mini Operating System Windows 10   My Question or Issue Generally when playing Spotify, the App window title displays the c...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
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Solved!! I cant post my playlist

PlanPremiumCountryUSDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I try to share my playlist I cant and it's really annoying. I hope I can get an answer I also am including screenshots of the issue. Also while you guys are at it can...

  • Music Fan
  • Plan Premium Country US Device Laptop Operating System Windows 10   My Question or Issue When I try to share my playlist I cant and it's really annoying. I hope I can get an answer I a...
  • Emilia_8
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

profile picture doesn't change after changing it

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows My Question or IssueI wanted to change my profile picture on Spotify. I changed it on Spotify but it came out wonky, so I went to my Facebook page, because I have it linked. So I changed my...

  • Casual Listener
  •   Plan Premium Country Netherlands Device PC Operating System Windows   My Question or Issue I wanted to change my profile picture on Spotify. I changed it on Spotify but it came...
  • OneByBoo
  • Community Legend
  • 836 Views
  • 1 replies
  • 2 likes
  • Facebook
    picture
    profile
    profile picture
  • 836 Views
  • 1 replies
  • 2 likes

How do I disable the media keys for spotify?

So my usual setup is to have my local file media player respond to the media hotkeys and to play/pause spotify by opening the window and using spacebar. This usually hasn't been an issue but recently spotify started responding to the media hotkeys at...

  • Newbie
  • So my usual setup is to have my local file media player respond to the media hotkeys and to play/pause spotify by opening the window and using spacebar. This usually hasn't been an issue but recently...
  • 403 Views
  • 0 replies
  • 1 likes
  • 403 Views
  • 0 replies
  • 1 likes