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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2097 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150895 Views

83 replies

27 likes

  • 150895 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138997 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11290 Views

1 replies

6 likes

  • 11290 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify App Won't Load

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 I've been having an issue with the Spotify Windows app for the last few weeks. When I open it, most times the app will open and just sit there blank and not load anything at all. I then have ...

Visitor

Plan Premium Country UK Device Laptop Operating System Windows 10   I've been having an issue with the Spotify Windows app for the last few weeks. When I open it, most times the app wil...

Elena

Moderator

1278 Views

3 replies

0 likes

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There is no sound coming from the spotify app on windows

Things I have tried -Unplugging my headphones-turning up and down the volume-checked drivers-turned on crossfade-turned off crossfade-turned volume to loud-turned volume to quiet-turned volume to normal-restart spotify-restart computer-uninstall spot...

Newbie

Things I have tried   -Unplugging my headphones -turning up and down the volume -checked drivers -turned on crossfade -turned off crossfade -turned volume to loud -turned volume to quiet...

Sebasty

Community Legend

2769 Views

1 replies

0 likes

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Superuser Contribution Can’t Change Playlist Covers

Today i opened a new account and when i tried to change the cover of my playlist, i couldn’t. The pen icon doesn’t show up. There isn’t an option about changing the cover. Also the apps theme was different. I saw a reply to someone that has the same ...

Visitor

Today i opened a new account and when i tried to change the cover of my playlist, i couldn’t. The pen icon doesn’t show up. There isn’t an option about changing the cover. Also the apps theme was dif...

Xenia

Moderator

544 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Won't Stop Shuffling

I'm have Spotify Premium and am using the Desktop app for Windows 10.The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a day, but the problem returns.How can I fix this?

Visitor

I'm have Spotify Premium and am using the Desktop app for Windows 10. The songs always shuffle, even when I turn off the shuffle option.  I've reinstalled the app twice and it will fix it for a...

Alex

Spotify Legend

1050 Views

3 replies

0 likes

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  • 0 likes

Spotify in Windows Server 2019 Core mode

PlanPremiumCountryAUDevice(iPhone Operating System(Windows Server 2019 Core Mode) My Question or IssueRecently I upgraded from Windows Server 2016 Core Mode to Windows Server 2019 Core Mode as recommended by AudioPhil for better sound quality since I...

Visitor

Plan Premium Country AU Device (iPhone 😎 Operating System (Windows Server 2019 Core Mode)   My Question or Issue Recently I upgraded from Windows Server 2016 Core Mode to Windows Serv...

1332 Views

0 replies

1 likes

Windows Server 2019 Core Mode
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  • 1 likes

Can't view Facebook friends when I click 'Find Friends'- error screen

When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow my other Facebook friends. I receive the attached ...

Visitor

When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow...

rhrahulhaldar

Composer

527 Views

1 replies

1 likes

Connect
Desktop
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Solved!! Crash to Desktop Report

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 Home 1909 Build 18363.720Spotify VersionSpotify 1.1.34.694.gac68a2b3 My Question or Issue Suddenly crashes to desktop without warning when switching songs. Happens more often when I have neve...

Casual Listener

Plan Premium Country Brazil Device PC Operating System Windows 10 Home 1909 Build 18363.720 Spotify Version Spotify 1.1.34.694.gac68a2b3   My Question or Issue   Suddenly crash...

skroon19

Composer

928 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Spotify VERY slow to do anything - from changing volume to load my albums.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

Music Fan

Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...

battaglin

Music Fan

1586 Views

5 replies

1 likes

  • 1586 Views
  • 5 replies
  • 1 likes

Local files album covers sometimes not showing

PlanFreeCountryPolandDeviceComputerOperating SystemWindows 10 My Question or Issuei usually listen to my local songs on spotify, and i like when they have it's own album covers showing in the app. when i download full album, cover art is usually "ins...

Casual Listener

Plan Free Country Poland Device Computer Operating System Windows 10   My Question or Issue i usually listen to my local songs on spotify, and i like when they have it's own album cove...

1264 Views

0 replies

1 likes

  • 1264 Views
  • 0 replies
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Superuser Contribution Spotify app crashes opening any artist and no liked songs showing on mobile

PlanPremiumCountryTaiwanDeviceHTC U10Operating SystemWindows 10 My Question or IssueHi, while my Spotify works just fine on my Windows 10 laptop, the app recently has been crashing whenever I open up any artist page. That said, I can still play the s...

Music Fan

Plan Premium Country Taiwan Device HTC U10 Operating System Windows 10   My Question or Issue Hi, while my Spotify works just fine on my Windows 10 laptop, the app recently has been cr...

jackfar88

Regular

11607 Views

47 replies

34 likes

  • 11607 Views
  • 47 replies
  • 34 likes

Superuser Contribution Friend Feed is not showing and there is no option to add it on my Spotify desktop app.

My Spotify desktop app looks like the web app and the Friend Feed does not show. There are also no options to add or edit the Friend Feed. On top of this the app crashes at least 20 times a day. The music just stops playing and it takes about 5 minut...

Visitor

My Spotify desktop app looks like the web app and the Friend Feed does not show. There are also no options to add or edit the Friend Feed. On top of this the app crashes at least 20 times a day. The ...

Ivan

Spotify Legend

575 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist Radios

Hey Spotifyers,I have a problem with the playlist radios since a few months. I listen to a lot of music of all kind. So i know quite a lot of songs but compared to how much music exists I know nothing. But still, every time i start playlist radios th...

Newbie

Hey Spotifyers, I have a problem with the playlist radios since a few months. I listen to a lot of music of all kind. So i know quite a lot of songs but compared to how much music exists I know noth...

Elena

Moderator

625 Views

1 replies

0 likes

playlist radio
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Superuser Contribution Difference in titles languages between app and browser

Hi, I have an issue where some titles appear on japanese when using the app (desktop & mobile). I'm fairly sure songs metadata are correct as they appear in english when using the browser. Is there a workaround on the app so I can see the english tit...

Visitor

Hi,  I have an issue where some titles appear on japanese when using the app (desktop & mobile).   I'm fairly sure songs metadata are correct as they appear in english when usi...

Mihail

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
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Windows Desktop player sort Liked Songs by artist, then by album?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue I feel dumb for not being able to figure this out, but how do you sort the "Liked Songs" by Artist, then by Album? I can't get it to do anything but sort by Artist, then tit...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   I feel dumb for not being able to figure this out, but how do you sort the "Liked Songs" b...

jw2798

Casual Listener

1061 Views

1 replies

0 likes

Music
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Solved!!Superuser Contribution Why does my spotify crash

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueThe desktop app keeps on crashing, doesn't matter whether I have hardware acceleration On/Off it happens regardless. Some days It doesn't happen at all; some days It happe...

Visitor

  Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue The desktop app keeps on crashing, doesn't matter whether I have hardware acceleration ...

Ivan

Spotify Legend

1142 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution important monitor flickering caused by fullscreen spotify application on windows

PlanPremiumCountry canada Device(pc)Operating SystemWindows 10 My Question or Issueimportant monitor flickering caused by spotify application on windows. it took me a long time to figure out and precisely find what's wrong dû to the nature of the pro...

Visitor

Plan Premium Country canada   Device (pc) Operating System Windows 10   My Question or Issue important monitor flickering caused by spotify application on windows. it took me a ...

jagregersen

Visitor

3103 Views

4 replies

1 likes

  • 3103 Views
  • 4 replies
  • 1 likes

No Way to Select all Songs in a Playlist

PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhenever I use Ctrl+A, shift + left click, or the "select all" button under "edit," it doesn't select any songs. I have uninstalled and reinstalled the app. Is this a premium-...

Casual Listener

Plan Free Country United States Operating System Windows 10   My Question or Issue Whenever I use Ctrl+A, shift + left click, or the "select all" button under "edit," it doesn't select a...

freiwald

Music Fan

844 Views

3 replies

2 likes

  • 844 Views
  • 3 replies
  • 2 likes

Solved!! How to view amount of streams on Spotify

My Question or IssueHow can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular songs and its streams but now.. its a little different. So can someone help?

Visitor

        My Question or Issue How can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular son...

MartinStoichkov

Community Legend

127144 Views

1 replies

1 likes

  • 127144 Views
  • 1 replies
  • 1 likes

Superuser Contribution Despues de 2 segundos canción pierde instrumentos y se escucha prácticamente solo la voz. Windos 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

550 Views

1 replies

0 likes

equalización
Volumen
Windows
  • 550 Views
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15 months after the bug was reported, Spotify still tries to download files from OneDrive by default

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThis was reported originally at https://community.spotify.com/t5/Desktop-Windows/Can-t-stop-Spotify-from-auto-downloading-OneDrive/td-p/4700047, but it seems because a customer provi...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue This was reported originally at https://community.spotify.com/t5/Desktop-Windows/Can-t-stop-Spotify-from-...

335 Views

0 replies

0 likes

  • 335 Views
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