Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43817 Views
76 replies
26 likes

43817 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71234 Views
268 replies
21 likes

71234 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Superuser Contribution Can't find my mp3 folder when trying to add them to spotify

PlanPremiumDeviceDell VostroOperating SystemWindows 10 My Question or IssueI always sorted my mp3's in folders according to their publishing formats (one folder for singles, one for albums etc.) Lately i started sorting them by Bands (Rammstein songs...

Makodero
Visitor
Plan Premium Device Dell Vostro Operating System Windows 10 My Question or Issue I always sorted my mp3's in folders according to their publishing formats (one folder for singl...
2020-07-20 10:43:49 PM
2020-07-23 8:58:17 AM
Elena
Moderator
570 Views
1 replies
0 likes

570 Views
1 replies
0 likes

How do I block Korn from playing?

How do I block Korn from playing. I hate Korn.

kristustf
Casual Listener
How do I block Korn from playing. I hate Korn.
2020-07-23 2:03:40 AM
2020-07-23 3:08:59 AM
Billy-J
Spotify Star
396 Views
3 replies
0 likes

396 Views
3 replies
0 likes

Superuser Contribution Windows Store bug / Let us also change the cache directory

PlanPremiumDevicePCOperating SystemWindows 10 / 1909 My Question or IssueHello!1. Android app have a "clean cache" button, but why it haven't in desktop version? It will be cool if you make the function of clearing the cache in Windows app. I clean i...

Sh1kuren
Regular
Plan Premium Device PC Operating System Windows 10 / 1909 My Question or Issue Hello! 1. Android app have a "clean cache" button, but why it haven't in desktop version? It ...
2020-07-19 5:36:14 PM
2020-07-22 5:33:09 PM
Sh1kuren
Regular
814 Views
2 replies
0 likes

814 Views
2 replies
0 likes

Superuser Contribution I can reliably log in, but then it always says i'm offline

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues, but the app just constantly says "offline". If i'm offline how am I lo...

wasted_username
Regular
Plan Premium Country UK Operating System Windows 10 My Question or Issue I can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues...
2020-07-22 12:13:11 PM
2020-07-22 4:58:41 PM
Elena
Moderator
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Superuser Contribution when opening spotify it prompts for login

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the firs...

keystolen
Newbie
When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year o...
2020-07-21 12:29:35 AM
2020-07-22 3:17:22 PM
Elena
Moderator
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Spotify doesn't play any songs anymore and just skips through them.

Gif below shows how it looks like.

VanishBlox
Casual Listener
Gif below shows how it looks like.
2020-07-18 10:47:12 PM
2020-07-22 2:16:30 PM
Ant223
Visitor
485 Views
4 replies
1 likes

485 Views
4 replies
1 likes

Superuser Contribution Make Controls bigger for touch in Windows 10 app

Please make a more touch-friendly Windows 10 app by simply enlarging the controls fro playing pausing and volume. Thanks!

mikemuch
Casual Listener
Please make a more touch-friendly Windows 10 app by simply enlarging the controls fro playing pausing and volume. Thanks!
2017-11-07 11:53:04 PM
2020-07-22 12:57:47 PM
Ivan
Spotify Legend
602 Views
3 replies
4 likes
Windows

602 Views
3 replies
4 likes

Solved!! Favorite tracks are not displayed

ПланСвободноСтранаRussiaОперационная системаWindows 7Мой вопрос или проблемаmy favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at the hosts (I did not find anything there), the problem still did...

Tanyle
Casual Listener
План Свободно Страна Russia Операционная система Windows 7 Мой вопрос или проблема my favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at...
2020-07-22 6:02:04 AM
2020-07-22 10:31:17 AM
Tanyle
Casual Listener
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

Superuser Contribution No notification for duplicates

PlanFamilyCountryRomaniaDeviceDesktop/MobileOperating SystemWindows 10/Android My Question or IssueWhen i'm adding a duplicate on my list, the pop-up is not displayed any more. Duplicates are added on my list with message "X was added to you playlist...

Nicolae1992
Visitor
Plan Family Country Romania Device Desktop/Mobile Operating System Windows 10/Android My Question or Issue When i'm adding a duplicate on my list, the pop-up is not displayed a...
2020-05-31 10:04:27 AM
2020-07-22 9:04:11 AM
Xenia
Moderator
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

"Tocados Recentemente" não funciona.

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja do Windows e baixei a versão da web e não funcionou...

subrapin
Visitor
Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja ...
2020-07-22 1:37:41 AM
2020-07-22 3:09:43 AM
Bittencourt
Spotify Star
655 Views
1 replies
0 likes

655 Views
1 replies
0 likes

Liked songs and Last Listened don't show up

PlanFreeCountryRussiaDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Everything seemed to be fine until I realized even if I click on the heart to mak...

Alderose
Visitor
Plan Free Country Russia Device Laptop Operating System Windows 10 My Question or Issue Hi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Every...
2020-07-21 10:09:12 PM
2020-07-21 10:50:39 PM
Cegou
Visitor
373 Views
2 replies
2 likes

373 Views
2 replies
2 likes

Some friend's activity does not show

PlanPremiumCountryNLDeviceDesktopOperating SystemWin10 My Question or IssueI am following multiple people however only a few friends's activity show. I have asked and know they are currently listening to a song however it does not appear in the frien...

ledragon
Casual Listener
Plan Premium Country NL Device Desktop Operating System Win10 My Question or Issue I am following multiple people however only a few friends's activity show. I have asked and know th...
2020-07-20 3:07:40 PM
2020-07-21 10:21:18 PM
ledragon
Casual Listener
280 Views
1 replies
2 likes

280 Views
1 replies
2 likes

Solved!! All my Liked songs don't show up

PlanFreeCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueHi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot of liked songs and I can see them on my phone on the same account. I tried to...

totolevélo
Casual Listener
Plan Free Country France Device PC Operating System Windows 10 My Question or Issue Hi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot o...
2020-07-20 10:20:05 PM
2020-07-21 9:49:13 PM
SoundShots
Composer
632 Views
3 replies
0 likes

632 Views
3 replies
0 likes

Caught interesting bug..Spotify pop-up asked my opinion on Spotify For Artists.

Yesterday as I opened my Spotify-app (1.1.37.690.g8f3b16fc) there was sudden pop-up asking my opinion on Spotify For Artists.Just because this wasn't meant for me as Im not artist (yet) I just had to put full 0 there.

Samppa3
Roadie
Yesterday as I opened my Spotify-app (1.1.37.690.g8f3b16fc) there was sudden pop-up asking my opinion on Spotify For Artists. Just because this wasn't meant for me as Im not artist (yet) I just had ...
2020-07-21 2:52:46 PM
2020-07-21 9:09:47 PM
Samppa3
Roadie
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Local files Cover Art

Uploading mp3 files with individual cover art to my Spotify account and noticed some files share the same cover art. Even though outside of Spotify, all mp3 files contain their own cover art as they should be, any help to fix this would be greatly ap...

Rahul_Chauhan
Visitor
Uploading mp3 files with individual cover art to my Spotify account and noticed some files share the same cover art. Even though outside of Spotify, all mp3 files contain their own cover art as they ...
2020-07-21 6:13:15 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

apple id log in issue

PlanFreeCountryRussiaDeviceiPhone 8 plus & HP laptopOperating SystemiOS 13.5.1 & Windows 10 My Question or IssueI've dowloaded spotify on my phone so used my apple id to login. but now i can't log in my spotify account in a desktop app bc it provides...

daisy_merollin
Visitor
Plan Free Country Russia Device iPhone 8 plus & HP laptop Operating System iOS 13.5.1 & Windows 10 My Question or Issue I've dowloaded spotify on my phone so used my ap...
2020-07-21 4:15:07 PM
2020-07-21 4:23:32 PM
Billy-J
Spotify Star
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

liked songs not appearing

PlanPremiumCountryBrasilDevicePCOperating SystemWindows 10 My Question or Issueliked songs not appearing on pc and not playing even when i control Spotify via mobile device

danieldanielx
Casual Listener
Plan Premium Country Brasil Device PC Operating System Windows 10 My Question or Issue liked songs not appearing on pc and not playing even when i control Spotify via mobile ...
2020-07-17 1:45:24 AM
2020-07-21 12:23:23 PM
PandoraQuinn
Visitor
1649 Views
10 replies
5 likes

1649 Views
10 replies
5 likes

Superuser Contribution [Artist page] track won`t play

PlanPremiumCountryRussian FederationDeviceHASEE Z7M-CT5NAOperating SystemWindows 10 Pro 1903 My Question or IssueSometimes tracks from the artist's page won't playSteps to reproduce the issue:First I did listen some trackMove to artist page from the ...

amir98
Visitor
Plan Premium Country Russian Federation Device HASEE Z7M-CT5NA Operating System Windows 10 Pro 1903 My Question or Issue Sometimes tracks from the artist's page won't play...
2020-07-18 4:49:01 PM
2020-07-21 11:40:30 AM
Elena
Moderator
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Ability to shuffle/queue mutiple playlist

Hey thereI would love to shuffle put playlists in queue like we can do it with songs. Thats it lol.PlanPremiumCountryGermanyDeviceWindows Desktop computerOperating SystemWindows 10 My Question or Issue

syncb0y
Visitor
Hey there I would love to shuffle put playlists in queue like we can do it with songs. Thats it lol. Plan Premium Country Germany Device Windows Desktop computer Operating System Windows...
2020-07-21 9:18:57 AM
2020-07-21 10:15:00 AM
AdamDam
Spotify Star
231 Views
1 replies
1 likes

231 Views
1 replies
1 likes

Músicas curtidas sumiram

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueMúsicas curtidas não aparecem no computador, enquanto na mesma conta, no celular, aparecem. Já desloguei e fiz login, já limpei cache, e continua a mesma coisa.

lmarxf
Visitor
Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue Músicas curtidas não aparecem no computador, enquanto na mesma conta, no celular, aparecem. Já ...
2020-07-21 2:48:59 AM
2020-07-21 3:18:26 AM
Billy-J
Spotify Star
875 Views
1 replies
1 likes

875 Views
1 replies
1 likes

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