Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74653 Views
  • 79 replies
  • 27 likes
  • 74653 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89447 Views
  • 285 replies
  • 22 likes
  • 89447 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6408 Views
  • 1 replies
  • 6 likes
  • 6408 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146892 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146892 Views
  • 0 replies
  • 26 likes

Skips songs and crashes when moving mouse

CountryBelgiumDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue After a while when i'm coming back on the computer, when i move the mouse, spotify stops playing and will skip songs very fast.. he just goes trough the playlist till th...

  • Visitor
  •   Country Belgium Device Lenovo laptop Operating System Windows 10   My Question or Issue   After a while when i'm coming back on the computer, when i move the mouse, spotify...
  • Nico
  • Community Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Songs can't stop go to the next track

PlanFreeCountryIndonesiaDeviceROG Zephryus 14Operating SystemWindows 10 My Question or IssueMy songs keep go to the next tracks automatically, even i'm not pressing it and it can't stop. I already reinstall but this seems not work.

  • Visitor
  •   Plan Free Country Indonesia Device ROG Zephryus 14 Operating System Windows 10   My Question or Issue My songs keep go to the next tracks automatically, even i'm not pressing i...
  • Nico
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played in home menu dont update

Premium on windows 10My Question or IssueTitle. This has been going on for a month now. The playlist is up to date if I look at it in my library. Tried reinstalling, relogging, clearing cache. No Im not in private mode. Yes I have been listening to m...

  • Casual Listener
  • Premium on windows 10 My Question or Issue Title. This has been going on for a month now. The playlist is up to date if I look at it in my library. Tried reinstalling, relogging, clearing cache. No...
  • Ivan
  • Spotify Legend
  • 378 Views
  • 1 replies
  • 1 likes
  • 378 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Desktop can't track recently played songs

PlanPremiumCountryRussiaDeviceDesktop PCOperating SystemWindows 8.1 Pro 64-bit (6.3, build 9600) My Question or IssueSpotify Home "Recently played" shows the same songs and albums I listened to when I *first installed* the software. The app seems pat...

  • Regular
  • Plan Premium Country Russia Device Desktop PC Operating System Windows 8.1 Pro 64-bit (6.3, build 9600)   My Question or Issue Spotify Home "Recently played" shows the same songs and a...
  • Ivan
  • Spotify Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Desktop app not playing any songs

PlanFreeCountryHungaryDevicePCOperating SystemWindows 10 (build 19041.450) My Question or IssueHello, I listen to spotify often, but around 1-2 months ago, i had an issue. The desktop app weren't playing any songs. If i clicked on a song, it would sa...

  • Casual Listener
  • Plan Free Country Hungary Device PC Operating System Windows 10 (build 19041.450)   My Question or Issue Hello, I listen to spotify often, but around 1-2 months ago, i had an issue. Th...
  • MyUsername12
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Playists - Date Added for Newly Added Songs displaying a countdown?

Basically starting today I noticed that songs we would add to our playlist are not showing the usual information under the date added field. Instead something I added just a minute ago says "in 10 hours".Meanwhile songs I added 2 hours ago, as you ma...

  • Casual Listener
  • Basically starting today I noticed that songs we would add to our playlist are not showing the usual information under the date added field.    Instead something I added just a minute ago s...
  • 302 Views
  • 0 replies
  • 1 likes
  • 302 Views
  • 0 replies
  • 1 likes

Italian Advert

PlanFreeCountryUnited KingdomDevicePC, SmartphoneOperating SystemWindows 10, Android My Question or IssueI am looking to find an Advert, it was talking about Italy, the ad was promoting Italian beverage as far as I recall it, the ad been on very rece...

  • Casual Listener
  • Plan Free Country United Kingdom Device PC, Smartphone Operating System Windows 10, Android   My Question or Issue I am looking to find an Advert, it was talking about Italy, the ad wa...
  • Xellabel
  • Casual Listener
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Solved!! Spotify skipping all songs in like 1 second

When i am booting up my PC and opening spotify and hoping that i can play some games and chill with my spotify but after i came home from a LAN, now i cant hear music any more when i am starting a song or a playlist it is just skipping it, i have see...

  • Casual Listener
  • When i am booting up my PC and opening spotify and hoping that i can play some games and chill with my spotify but after i came home from a LAN, now i cant hear music any more when i am starting a so...
  • Facius
  • Casual Listener
  • 1548 Views
  • 1 replies
  • 1 likes
  • 1548 Views
  • 1 replies
  • 1 likes

All Songs being skipped on PC, for all audio devices

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI have tried reinstalling, clearing cache, checking host files, logging out/in, uninstalling virtual audio mixers, restoring default settings for all devices, updating dri...

  • Newbie
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I have tried reinstalling, clearing cache, checking host files, logging out/in, uninstalling vi...
  • Nico
  • Community Legend
  • 607 Views
  • 1 replies
  • 1 likes
  • 607 Views
  • 1 replies
  • 1 likes

Cant log in to spotify. Firewall issues on pc mirosoft 7 ultimate

PlanFree/PremiumCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 7 ultimateMy Question or Issue

  • Newbie
  • Plan Free/Premium Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 7 ultimate My Question ...
  • Nico
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Windows 10 Spotify app can't use chrome cast because of google?

Hi all, PlanPremium DeviceWindows 10 PC connected over Lan. My Question or IssueI was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome cast (I know all the workarounds. More in the end). I found this old forum post and ...

  • Music Fan
  • Hi all,   Plan Premium   Device Windows 10 PC connected over Lan.   My Question or Issue I was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome ...
  • FlangeMonkey
  • Regular
  • 3628 Views
  • 4 replies
  • 3 likes
  • cast
    Desktop
    lan
    Windows 10
  • 3628 Views
  • 4 replies
  • 3 likes

[Win10][BugReport] Speaker Icon disappears using Playlist Folder. (and annoying "bug")

So reporting a bug without authority seems impossible on your boards. I'll just post here and you can forward to whatever section. --- We use over 100 different playlists at my workplace, we decided to try out the folder option, but this is annoying ...

  • Gig Goer
  • So reporting a bug without authority seems impossible on your boards. I'll  just post here and you can forward to whatever section.  ---    We use over 100 different playlists ...
  • 685 Views
  • 0 replies
  • 1 likes
  • 685 Views
  • 0 replies
  • 1 likes

Solved!! No internet connection, error code: 4

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe Windows Store app won't connect, even though I'm logged into my account in the app (somehow). Did a clean install through the windows store, no luck. The web version works...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue The Windows Store app won't connect, even though I'm logged into my account in the app (somehow).&n...
  • Nico
  • Community Legend
  • 580 Views
  • 1 replies
  • 1 likes
  • 580 Views
  • 1 replies
  • 1 likes

Solved!! How to paste spotify links to a playlist?

Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option on windows btw

  • Casual Listener
  • Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option   on windows btw
  • Nico
  • Community Legend
  • 1623 Views
  • 1 replies
  • 1 likes
  • 1623 Views
  • 1 replies
  • 1 likes

Spotify unresponsive after using search

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueAfter using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i cannot change the song and I can only terminate Spotify from the task manager.I h...

  • Casual Listener
  • Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue After using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i canno...
  • Sebasty
  • Community Legend
  • 613 Views
  • 2 replies
  • 3 likes
  • 613 Views
  • 2 replies
  • 3 likes

Superuser Contribution The playlist keeps starting over

PlanFreeOperating SystemWindows 10 My IssueNo matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and I tried to restart my computer, but the same thing keeps happening. ...

  • Visitor
  • Plan Free Operating System Windows 10   My Issue No matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and ...
  • Xenia
  • Moderator
  • 7505 Views
  • 7 replies
  • 3 likes
  • 7505 Views
  • 7 replies
  • 3 likes

How to change lyrics theme

CountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueHow do I change the theme of the lyric? cause on my screenshot you guys can see that it is black theme I wanna change the color brighter (sorry for bad English)

  • Visitor
  •   Country Indonesia Device PC Operating System Windows 10   My Question or Issue How do I change the theme of the lyric? cause on my screenshot you guys can see that it is  b...
  • Billy-J
  • Spotify Star
  • 5467 Views
  • 1 replies
  • 3 likes
  • 5467 Views
  • 1 replies
  • 3 likes

Solved!! MSI Installer

Where can I obtain an MSI installer of spotify? If there is none, what is the arguments for the offline installer?

  • Casual Listener
  • Where can I obtain an MSI installer of spotify?   If there is none, what is the arguments for the offline installer?
  • sjefen5
  • Casual Listener
  • 20217 Views
  • 6 replies
  • 0 likes
  • 20217 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Backup library for OS Upgrade

PlanPremiumCountryUSADeviceDesktop PCOperating SystemCurrently Windows 7, soon windows 10 My Question or IssueI would like to back up my Spotify data to an external drive so I will not loose my songs and playlist when I upgrade from Windows 7 to Wind...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop PC Operating System Currently Windows 7, soon windows 10   My Question or Issue I would like to back up my Spotify data to an external d...
  • Alex
  • Spotify Legend
  • 1363 Views
  • 3 replies
  • 0 likes
  • 1363 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do l log into the Windows Spotify application with Apple ID?

PlanPremiumCountryAustraliaDeviceLenovo Yoga 920Operating SystemWindows 10 My Question or IssueI've set up my new Spotify account and I am using Apple ID. I am wondering if there is a way to sign in with my Apple ID?

  • Regular
  • Plan Premium Country Australia Device Lenovo Yoga 920 Operating System Windows 10   My Question or Issue I've set up my new Spotify account and I am using Apple ID. I am wondering if t...
  • opalakadewa
  • Visitor
  • 25249 Views
  • 7 replies
  • 0 likes
  • 25249 Views
  • 7 replies
  • 0 likes