Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 33313 Views
  • 72 replies
  • 24 likes
  • 33313 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • pat_lafont
  • Casual Listener
  • 63107 Views
  • 263 replies
  • 21 likes
  • 63107 Views
  • 263 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3960 Views
  • 1 replies
  • 6 likes
  • 3960 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143806 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143806 Views
  • 0 replies
  • 26 likes

won't open when inkscape is running

PlanPremiumCountryUSADeviceHP Desktop M01-F0xxxOperating SystemWindows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- it appears as a background process in Task Manager for a second or two, then disap...

  • Visitor
  •   Plan Premium Country USA Device HP Desktop M01-F0xxx Operating System Windows 10 Home   I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- ...
  • 414 Views
  • 0 replies
  • 2 likes
  • Windows 10
  • 414 Views
  • 0 replies
  • 2 likes

Spotify won't connect online, error 4

Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried:Turning Firewall offRunning as adminTotal clean reinstallSwitching to google DNSConnecting on different networkUninstalling antivirusSele...

  • Casual Listener
  • Spotify worked fine until few days ago, now it says I am offline even with working internet.   Things I have tried: Turning Firewall off Running as admin Total clean reinstall Switching to...
  • mrioscorrea
  • Visitor
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

Broken Spotify?

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify (but web spotify and phone spotify are ok) and i c...

  • Visitor
  • Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify...
  • Billy-J
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Can't edit playlists/playlists don't update on desktpop

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. However, if I log in with my account (the one I use ...

  • Visitor
  • My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. H...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Memory leak on importing local files

PlanPremiumCountryUSADeviceA PCOperating SystemWindows 10 My Question or IssueAs the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) when importing my local music directory that's 168 Gigs. Just started happen...

  • Casual Listener
  • Plan Premium Country USA Device A PC Operating System Windows 10   My Question or Issue As the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) ...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Spotify connect

PlanPremiumCountryFranceDevice(LENONO )Operating System(Window 10 Pro) My Question or IssueSpotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seul qui n'est pas reconnu / affiché par mes autres appareils... Et l'ordinateu...

  • Newbie
  • Plan Premium Country France Device (LENONO ) Operating System (Window 10 Pro)   My Question or Issue Spotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seu...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Liked Songs Does not appear in Desktop app

PlanPremiumCountryGreece (Ελλάδα)DeviceWindows PCOperating SystemWindows 10 My Question or IssueAfter performing the latest update on the Spotify app for windows desktop, I noticed that the "Songs you like" playlist is empty, but everything is workin...

  • Newbie
  • Plan Premium Country Greece (Ελλάδα) Device Windows PC Operating System Windows 10   My Question or Issue After performing the latest update on the Spotify app for windows desktop, I n...
  • Billy-J
  • Spotify Star
  • 887 Views
  • 1 replies
  • 9 likes
  • Desktop
  • 887 Views
  • 1 replies
  • 9 likes

Superuser Contribution High CPU usage on some album pages

DeviceDell XPS 15 9750Operating SystemWindows 10 My Question or IssueI've found on some album pages that I'm encountering sky high CPU and GPU usage when scrolled right down and having suggested albums in view. I've browsed through my library and fou...

  • Visitor
  • Device Dell XPS 15 9750 Operating System Windows 10   My Question or Issue I've found on some album pages that I'm encountering sky high CPU and GPU usage when scrolled right down and havi...
  • Mario
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

all liked songs are gone

PlanPremiumCountryTurkey DevicePCOperating SystemWindows 10 Pro 64 bit My Question or IssueI tried to play my liked songs but spotify said my go to browse. And then i reinstalled the spotify to my pc, all my liked songs are gone

  • Visitor
  • Plan Premium Country Turkey   Device PC Operating System Windows 10 Pro 64 bit   My Question or Issue I tried to play my liked songs but spotify said my go to browse. And then i ...
  • aamanda
  • Visitor
  • 395 Views
  • 2 replies
  • 3 likes
  • 395 Views
  • 2 replies
  • 3 likes

Can't see my liked songs

PlanFreeDevicePCOperating SystemWindows 10, Desktop app My Question or IssueI haven't been able to access my liked songs from my pc. If I open the liked songs tab it says "your liked songs will appear here" an then there is a button "go to browse". A...

  • Newbie
  • Plan Free Device PC Operating System Windows 10, Desktop app   My Question or Issue I haven't been able to access my liked songs from my pc. If I open the liked songs tab it says "your l...
  • 978 Views
  • 0 replies
  • 10 likes
  • 978 Views
  • 0 replies
  • 10 likes

Solved!! Ugly Username

I understand that the username and display name are two different things and i have no control over what my username is. What I wanted to make this post about is the ugly looking username that sits in the top right of my desktop window at all times. ...

  • Visitor
  • I understand that the username and display name are two different things and i have no control over what my username is. What I wanted to make this post about is the ugly looking username that sits i...
  • SoundShots
  • Composer
  • 672 Views
  • 1 replies
  • 1 likes
  • 672 Views
  • 1 replies
  • 1 likes

Some songs are greyed out and can't play!!

Can't play greyed out songs on Spotify! But yet if I go to WMP, You tube, Real Player, iTunes or Amazon Music and look up the same song it usually can be played in ai least 2 or more of them! So the bs of it has issues being played in "your" country ...

  • Visitor
  •      Can't play greyed out songs on Spotify! But yet if I go to WMP, You tube, Real Player, iTunes or Amazon Music and look up the same song it usually can be played in ai least 2...
  • OneByBoo
  • Roadie
  • 570 Views
  • 1 replies
  • 0 likes
  • Greyed songs
  • 570 Views
  • 1 replies
  • 0 likes

Spotify will skip songs immediately when Scarlett 2i4 is connected

PlanPremiumCountryUnited StatesDeviceOrigin EON-17Operating SystemWindows 10 My Question or IssueWhen I connect my Scarlett 2i4 to my laptop, it will either 1.) only play songs through the left stereo channel in my headphones or; 2.) make no attempt ...

  • Visitor
  • Plan Premium Country United States Device Origin EON-17 Operating System Windows 10   My Question or Issue When I connect my Scarlett 2i4 to my laptop, it will either 1.) only play son...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Moods & Genre Comedy genre replaced by Podcast Comedy section

PlanPremiumCountryPuerto RicoDeviceDesktopOperating SystemWindows 10 My Question or Issue I used to visit the Comedy section quite a bit but as of late go to Browse > Genres & Moods > Comedy and I get only podcasts. Then I go to Browse > Podcasts > C...

  • Visitor
  • Plan Premium Country Puerto Rico Device Desktop Operating System Windows 10   My Question or Issue   I used to visit the Comedy section quite a bit but as of late go to Browse &g...
  • 478 Views
  • 0 replies
  • 0 likes
  • Comedy
    PC
    Web Player
    Windows
  • 478 Views
  • 0 replies
  • 0 likes

miniatures in playlists

Why does in the playlist doesn`t have miniatures like in the Artists profiles.This really annoy me because it have in IOS but not in the desktop mode Hope Spotify change this some day

  • Casual Listener
  • Why does in the playlist doesn`t have miniatures like in the Artists profiles. This really annoy me because it have in IOS but not in the desktop mode   Hope Spotify change this some day 🙂
  • OneByBoo
  • Roadie
  • 489 Views
  • 1 replies
  • 2 likes
  • None
  • 489 Views
  • 1 replies
  • 2 likes

Problem with editing playlist

PlanPremium FamilyCountry Czech RepublicDevice Dell Vostro 5490Operating SystemWindows 10 1909 x64 I can not move songs in my playlist in the desktop application. On another device with the same version of operating system, works everything fine. App...

  • Visitor
  • Plan Premium Family Country  Czech Republic Device  Dell Vostro 5490 Operating System Windows 10 1909 x64   I can not move songs in my playlist in the desktop application. On ...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Weird connection issue

CountryUSADeviceHP notebookOperating SystemWindows 10 2004 My Question or IssueAfter the typical involuntary full version update of windows, my computer says it's not connected even though it is. I can browse, I can download, I can upload videos to Y...

  • Visitor
  •   Country USA Device HP notebook Operating System Windows 10 2004   My Question or Issue After the typical involuntary full version update of windows, my computer says it's not con...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Storage

Plan PremiumCountry UK Device Lenovo Laptop/iphone 5s Operating System Windows 10 My Question or Issue I for some reason decided to change the storage location for offline use while not really knowing how (stupid I know) Now the location that was use...

  • Visitor
  • Plan Premium Country UK   Device Lenovo Laptop/iphone 5s   Operating System Windows 10     My Question or Issue  I for some reason decided to change the storage loca...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Desktop app stops responding

PlanPremium Operating SystemWindows 10 PC My Question or IssueDownloaded the desktop app yesterday. Every time I open it I'm able to browse and listen to music for about 2 minutes, after which the app stops responding: I can't pause or play any song,...

  • Newbie
  • Plan Premium   Operating System Windows 10 PC   My Question or Issue Downloaded the desktop app yesterday. Every time I open it I'm able to browse  and listen to music for about...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes