Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82378 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
783911 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
20289 Views
20 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi there, I have a playlist which includes several of my own tracks. It has generated several hundred streams to date and has so far always been showing up in the "Playlists" tab of the Spotify Artist App / Desktop. As of two days ago, it is no longe...
Hi there, I have a playlist which includes several of my own tracks. It has generated several hundred streams to date and has so far always been showing up in the "Playlists" tab of the Spot...
Spotify Star
772 Views
3 replies
2 likes
PlanPremiumCountryUSADevicePC Lenovo W530 Operating SystemWindows 10 My Question or IssueWhile I can hear when using the Spotify web, I can't when using the app.I am palying it at my phone and can select my PC as device but as soon as I select my PC ...
Plan Premium Country USA Device PC Lenovo W530 Operating System Windows 10 My Question or Issue While I can hear when using the Spotify web, I can't when using the app. I am...
Regular
679 Views
2 replies
0 likes
PlanFreeCountryUSDevicePCOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have reinstalled Spotify multiple times, and cleanly reinstalled as well. Everytime, however, all my music is missing from my playlists a...
Plan Free Country US Device PC Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have reinstalled Spotify multiple times, and cleanly r...
Moderator
385 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehallo sorry for my english but my question is:where the text or lyrics on ps app ????? where ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hallo s...
Composer
922 Views
2 replies
0 likes
PlanPremium FamilyCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueUsing desktop Spotify- Not the app.Okay so I just restarted my computer earlier on, And now my spotify closes itself when it connects to the internet. Whenever I c...
Plan Premium Family Country England Device PC Operating System Windows 10 My Question or Issue Using desktop Spotify- Not the app. Okay so I just restarted my computer earli...
Spotify Legend
583 Views
2 replies
1 likes
PlanFreeCountryEngland DevicePCOperating SystemWindows 10 My Question or Issue
Plan Free Country England Device PC Operating System Windows 10 My Question or Issue
Spotify Legend
21905 Views
3 replies
0 likes
PlanFree/PremiumCountrySpainDeviceLenovoOperating SystemWindows 10 My Question or Issue When starting spotify a message appears that says "installing spotify"
Plan Free/Premium Country Spain Device Lenovo Operating System Windows 10 My Question or Issue When starting spotify a message appears that says "installing spotify"
Spotify Star
586 Views
3 replies
0 likes
So i'm using spotify on Windows 10, and i just find out, if you like a music while seeing the lyrics, the same will reset and not work for that song until it finishes. i'm not troubled by this, just posting 'cause it's an easy fix for something so si...
So i'm using spotify on Windows 10, and i just find out, if you like a music while seeing the lyrics, the same will reset and not work for that song until it finishes. i'm not troubled by th...
Spotify Legend
859 Views
2 replies
2 likes
When I went into Spotify this morning, I was shocked to see that my friends list had shrank to a mere 7, a drop from the 30+ I had the other day. Are they failing to load? I redownloaded it, and tried everything that your help page told us to, but it...
When I went into Spotify this morning, I was shocked to see that my friends list had shrank to a mere 7, a drop from the 30+ I had the other day. Are they failing to load? I redownloaded it, and trie...
Spotify Legend
439 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceWindows Operating SystemWindows 10 My Question or IssueI have a cisco asa 5506-x with any any Ip opening. That means that everything on my subnet passes trough. I only have one vlan that is connecting everything. My issu...
Plan Premium Country Norway Device Windows Operating System Windows 10 My Question or Issue I have a cisco asa 5506-x with any any Ip opening. That means that everything on my ...
Spotify Legend
564 Views
1 replies
0 likes
PlanPremiumCountryRussia Operating SystemWindows 10 LTSC, Hardware Acceleration turned off Icon mismatch is so annoying, please fix it.
Plan Premium Country Russia Operating System Windows 10 LTSC, Hardware Acceleration turned off Icon mismatch is so annoying, please fix it.
Regular
435 Views
1 replies
1 likes
Windows 10 literally on every song I have the 'can't play the current song' error. spotify plays like 5 seconds of the songs that I have played before and then it stops and the error will pop up. for the new song it just doesn't even load the cover! ...
Windows 10 literally on every song I have the 'can't play the current song' error. spotify plays like 5 seconds of the songs that I have played before and then it stops and the error...
Spotify Legend
400 Views
1 replies
0 likes
PlanFreeCountryQatarDevice(Laptop)Operating System(Windows 10) My Question or IssueI can't play any songs. When playing songs, it will play and after 6 seconds it will stop playing and say "Can't play the current song". This happens to all the songs....
Plan Free Country Qatar Device (Laptop) Operating System (Windows 10) My Question or Issue I can't play any songs. When playing songs, it will play and after 6 seconds it will stop p...
Spotify Legend
606 Views
1 replies
1 likes
Since last week I can not use Spoty on my Pc. Whenever I click play on any playlist I can only see all the songs skipping one after the other in seconds and can not listen to any audio. It works well on my mobile. PlanPremiumCountry: Spain Operating ...
Since last week I can not use Spoty on my Pc. Whenever I click play on any playlist I can only see all the songs skipping one after the other in seconds and can not listen to any audio. It works well...
Spotify Legend
721 Views
1 replies
1 likes
PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueBonjour,Depuis hier l'application Spotify ne veux plus lire ma musique et me retourne systématiquement le message suivant :"Spotify ne peut pas lire ce contenu pour le mom...
Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue Bonjour, Depuis hier l'application Spotify ne veux plus lire ma musique et me retourne systéma...
Moderator
6174 Views
1 replies
1 likes
I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I'd like to play through my google home mini. But I ...
I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I...
Spotify Legend
1158 Views
1 replies
0 likes
May people from my family account can access my local files? If so, how to do it?
May people from my family account can access my local files? If so, how to do it?
Roadie
5010 Views
6 replies
0 likes
Premium New Zealand HP Spectre, Samsung A51Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App.Nearly all my albums are missing. Only 6 show in the desktop App.However maybe most but at least over...
Premium New Zealand HP Spectre, Samsung A51 Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App. Nearly all ...
Spotify Legend
879 Views
1 replies
0 likes
PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI've had this 2 times now. I'm listening to music (of course), ads start playing like normal, I wait out 2 ads and then the 3rd ad (always an ad from spotify themsel...
Plan Free Country The Netherlands Device PC Operating System Windows 10 My Question or Issue I've had this 2 times now. I'm listening to music (of course), ads start playing like nor...
Spotify Legend
1036 Views
1 replies
0 likes
PlanFreeCountryRomaniaDeviceHP laptop early 2013Operating SystemWindows 10My Question or IssueWhen I try to play songs from my playlist, the songs do not how up, making the playlist empty. And playing songs individually doesn't work either, not loadi...
Plan Free Country Romania Device HP laptop early 2013 Operating System Windows 10 My Question or Issue When I try to play songs from my playlist, the songs do not how up, making the playlist...
Spotify Legend
505 Views
1 replies
0 likes
