Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83711 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
793859 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23468 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I'd like to play through my google home mini. But I ...
I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I...
Spotify Legend
1160 Views
1 replies
0 likes
May people from my family account can access my local files? If so, how to do it?
May people from my family account can access my local files? If so, how to do it?
Roadie
5078 Views
6 replies
0 likes
Premium New Zealand HP Spectre, Samsung A51Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App.Nearly all my albums are missing. Only 6 show in the desktop App.However maybe most but at least over...
Premium New Zealand HP Spectre, Samsung A51 Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App. Nearly all ...
Spotify Legend
885 Views
1 replies
0 likes
PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI've had this 2 times now. I'm listening to music (of course), ads start playing like normal, I wait out 2 ads and then the 3rd ad (always an ad from spotify themsel...
Plan Free Country The Netherlands Device PC Operating System Windows 10 My Question or Issue I've had this 2 times now. I'm listening to music (of course), ads start playing like nor...
Spotify Legend
1036 Views
1 replies
0 likes
PlanFreeCountryRomaniaDeviceHP laptop early 2013Operating SystemWindows 10My Question or IssueWhen I try to play songs from my playlist, the songs do not how up, making the playlist empty. And playing songs individually doesn't work either, not loadi...
Plan Free Country Romania Device HP laptop early 2013 Operating System Windows 10 My Question or Issue When I try to play songs from my playlist, the songs do not how up, making the playlist...
Spotify Legend
506 Views
1 replies
0 likes
Can you make control bar available when hover mouse over Spotify icon, when the application is minimized in the tray, just like when in minimized in the taskbar?Check the attached file for ideas Thank you,Boris
Can you make control bar available when hover mouse over Spotify icon, when the application is minimized in the tray, just like when in minimized in the taskbar? Check the attached file for ideas 🙂...
Spotify Legend
1194 Views
1 replies
0 likes
PlanPremiumCountryFrance Operating SystemWindows 10 My Question or IssueHi, since 1 month (already god damn) i can't use Desktop version for playing my music, i need to use the browser app or my phone to listen to music, otherwise it's doesn't work.I...
Plan Premium Country France Operating System Windows 10 My Question or Issue Hi, since 1 month (already god damn) i can't use Desktop version for playing my music, i ne...
Regular
2964 Views
9 replies
0 likes
PlanPremiumCountryChile/ formerly NetherlandsDeviceLenovo Ideapad S340 Operating SystemWindows 10 home 64x My Question or IssueI currently changed laptop, and the Windows 10 app keeps crashing after trying to use the search bar in synced my local fil...
Plan Premium Country Chile/ formerly Netherlands Device Lenovo Ideapad S340 Operating System Windows 10 home 64x My Question or Issue I currently changed laptop, and the Window...
Spotify Legend
3036 Views
10 replies
1 likes
Im having a problem where my desktop version is acting like its a different account from my mobile version. For example, i can only add new songs on my mobile created playlists from my desktop if the playlist is on collaborative mode, and they show d...
Im having a problem where my desktop version is acting like its a different account from my mobile version. For example, i can only add new songs on my mobile created playlists from my desktop if the...
Moderator
2693 Views
1 replies
0 likes
PlanPremiumCountryUSOperating SystemWindows 10 My Question or IssueWhen playing an artist radio, after hiding a song, eventually Spotify plays the hidden song again. For example, I have a Skrillex artist radio station, and I keep hiding "Nuclear Bass...
Plan Premium Country US Operating System Windows 10 My Question or Issue When playing an artist radio, after hiding a song, eventually Spotify plays the hidden song again. For example,...
Spotify Legend
1151 Views
1 replies
1 likes
PlanPremiumCountryMaltaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I hide a song from my playlist radio, the row gets removed and the music skips to the next song. However, the same song from the same album, gets proposed again a...
Plan Premium Country Malta Device Desktop Operating System Windows 10 My Question or Issue When I hide a song from my playlist radio, the row gets removed and the music skips to the ...
Spotify Legend
642 Views
1 replies
0 likes
PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI've been using Spotify a lot on my home computer now, and I've noticed that the quality of the songs playing vary greatly when playing music. The best way I can describe...
Plan Premium Country England Device PC Operating System Windows 10 My Question or Issue I've been using Spotify a lot on my home computer now, and I've noticed that the quality of th...
Spotify Legend
3671 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceLaptopOperating System Windows 10 My Question or IssueI always have my playlist on shuffle. Ever since last week, I noticed that songs I have already listened to or skipped just a few minutes ago will be brought up by ...
Plan Premium Country Germany Device Laptop Operating System Windows 10 My Question or Issue I always have my playlist on shuffle. Ever since last week, I noticed tha...
Spotify Legend
405 Views
1 replies
0 likes
PlanFreeCountryBosnia and HerzegovinaDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI wanted to save few playlists, but when I click like/love button nothing happens. It doesn't respond at all. All worked perfectly few days ago.
Plan Free Country Bosnia and Herzegovina Device Lenovo Ideapad Operating System Windows 10 My Question or Issue I wanted to save few playlists, but when I click like/love button noth...
Moderator
468 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDevicePCOperating SystemWindows 10My Question or IssueHow do I pause downloads on Windows 10 spotify app? I can only connect to my mobile hotspot and it is draining my data from having to download pretty much every day for ...
Plan Premium Country Singapore Device PC Operating System Windows 10 My Question or Issue How do I pause downloads on Windows 10 spotify app? I can only connect to my mobile hotspot and it i...
Spotify Legend
2270 Views
3 replies
0 likes
So my Question here is i always Connectect my Spotify from my PC with Spotify Connect to my Xbox and can change the songs on my pc while im paying!but i CANT change anymore the volume directly on my pc how loud it is on the xbox thats a huge issue ca...
So my Question here is i always Connectect my Spotify from my PC with Spotify Connect to my Xbox and can change the songs on my pc while im paying!but i CANT change anymore the volume directly on my ...
Regular
473 Views
1 replies
0 likes
PlanFreeCountryLithuaniaDevice(Lenovo Ideapad 330)Operating System(Windows 10) My Question or IssueSo recently for some unknown reason I was logged out of Spotify, while I've been using Facebook login for most of the time for it. But now I can't log ...
Plan Free Country Lithuania Device (Lenovo Ideapad 330) Operating System (Windows 10) My Question or Issue So recently for some unknown reason I was logged out of Spotify, while I've...
Moderator
527 Views
1 replies
1 likes
Hey, so I recently gained some new followers and I assume that they found a playlist of mine. I checked their account and liked their music taste and was curious: is there any way that I can message another user from their account? Maybe some kind of...
Hey, so I recently gained some new followers and I assume that they found a playlist of mine. I checked their account and liked their music taste and was curious: is there any way that I can message ...
Spotify Legend
710 Views
1 replies
0 likes
Plan: PremiumOS: Windows 10Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Android and iOS) and making the setting device-specific, mean...
Plan: Premium OS: Windows 10 Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Andr...
Moderator
516 Views
1 replies
4 likes
I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fine when listening over Bluetooth or onboard 3,5mm headphone ...
I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fin...
Spotify Legend
5168 Views
1 replies
0 likes
