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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1171 Views

0 replies

2 likes

  • 1171 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143702 Views

83 replies

27 likes

  • 143702 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128407 Views

294 replies

22 likes

  • 128407 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10822 Views

1 replies

6 likes

  • 10822 Views
  • 1 replies
  • 6 likes

Annoyances of a Christian on desktop

PlanPremiumCountryUKDeviceASUS with Logitech MX Master 3 wireless mouseOperating SystemWindows 10 My Question or Issue From my Daily Mixes, Spotify knows that I major on Christian music, and so why does Spotify push a Buddhist lotus (Daily Wellness) ...

Visitor

Plan Premium Country UK Device ASUS with Logitech MX Master 3 wireless mouse Operating System Windows 10   My Question or Issue   From my Daily Mixes, Spotify knows that I major ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Profile Picture Won't Change

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueSo a couple of weeks ago, I went to change my profile pic. On my profile it changed, but in the top right hand corner, it displayed my old profile pic. When I closed down the ...

Visitor

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue So a couple of weeks ago, I went to change my profile pic. On my profile it changed, but in th...

ParentalControl

Composer

1250 Views

2 replies

4 likes

Help
Profile Pic
Windows
  • 1250 Views
  • 2 replies
  • 4 likes

Superuser Contribution Cannot update my country settings.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am part of a family plan. My family members permanently moved to Berlin and I am now in So...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am par...

Mario

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify desktop app mutes itself when other sounds/videos are playing and during gaming

PlanPremiumCountryAustraliaDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueMy Spotify desktop app keeps muting itself whenever another sound on the computer plays, eg when a video or sound plays on chrome or when I am gaming. The son...

Visitor

Plan Premium Country Australia Device Asus Zenbook Operating System Windows 10   My Question or Issue My Spotify desktop app keeps muting itself whenever another sound on the computer ...

hannonsr

Casual Listener

10457 Views

4 replies

2 likes

  • 10457 Views
  • 4 replies
  • 2 likes

Superuser Contribution Discover Weekly - Wrong Person

PlanPremiumCountryGermanyDevicePC, SmartphoneOperating SystemWindows 10, Android My Question or IssueMy Discover Weekly shows a different person from my Facebook friends and also plays their music. A bit strange...Anyone got the same problem?

Casual Listener

Plan Premium Country Germany Device PC, Smartphone Operating System Windows 10, Android   My Question or Issue My Discover Weekly shows a different person from my Facebook friends and ...

Reineke0815

Casual Listener

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Superuser Contribution ShortKeys GameBar

Bonjour, j'espère que vous pourrez m'aider. Comment personnaliser les raccourcis clavier Spotify dans la barre de jeu. Parce que je voudrais modifier "aller à la chanson suivante".

Visitor

Bonjour, j'espère que vous pourrez m'aider. Comment personnaliser les raccourcis clavier Spotify dans la barre de jeu. Parce que je voudrais modifier "aller à la chanson suivante".   &...

Elena

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

New web UI on new account I created

PlanFreeCountryUSADeviceUnknownOperating SystemWindows 10 Pro My Question or IssueI recently created a new Spotify account (this one) for a simple username change. When I use Spotify on my new account, it has the web interface. I have lost so many fe...

Visitor

Plan Free Country USA Device Unknown Operating System Windows 10 Pro   My Question or Issue I recently created a new Spotify account (this one) for a simple username change. When I use...

phishpot

Casual Listener

654 Views

2 replies

2 likes

  • 654 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify on desktop keeps crashing.

DevicePC Operating SystemWindows 10 My Question or IssueAfter around a minute and a half into a song my Spotify crashes every single time. I tried deleting it and re downloading i but that didn't fix it

Visitor

  Device PC  Operating System Windows 10   My Question or Issue After around a minute and a half into a song my Spotify crashes every single time. I tried deleting it and re dow...

Ivan

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Keep Skipping

PlanFreeCountryUSAOperating SystemWindows My Question or IssueI recently downloaded Spotify on desktop and it keeps skipping songs without playing them. Spotify works on mobile and through the internet just not the app, I have looked throughout the f...

Casual Listener

Plan Free Country USA Operating System Windows   My Question or Issue I recently downloaded Spotify on desktop and it keeps skipping songs without playing them. Spotify works on mobile a...

Mario

Spotify Legend

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Different accounts have different formats?

I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences. On her account, I can change playlist covers, make playlists collaborative, and add a description of them. However, on my account, there ...

Casual Listener

I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences.  On her account, I can change playlist covers, make playlists collaborative, and ...

Katerina

Spotify Legend

823 Views

3 replies

0 likes

Desktop
  • 823 Views
  • 3 replies
  • 0 likes

Solved!! I beg an equalizer is added to Spotify for desktop.

I have it on my phone and its great... I switch to my desktop and I'm often disappointed. I do not understand why it has not been added yet and has been considered a closed topic for years.

Music Fan

I have it on my phone and its great... I switch to my desktop and I'm often disappointed. I do not understand why it has not been added yet and has been considered a closed topic for years.

Jharp07

Visitor

2958 Views

2 replies

2 likes

  • 2958 Views
  • 2 replies
  • 2 likes

Superuser Contribution Artist no longer moves to the top of Artists page when I add a new song

PlanPremium - FamilyCountryUKDeviceDell - Late 2018Operating SystemWindows 10 Pro My Question or IssuePreviously when I liked a new song of an artist I followed, it would bump the artist to the top of the artist page and add the song to the top of th...

Casual Listener

Plan Premium - Family Country UK Device Dell - Late 2018 Operating System Windows 10 Pro   My Question or Issue Previously when I liked a new song of an artist I followed, it would bum...

Jonneth

Casual Listener

894 Views

4 replies

0 likes

  • 894 Views
  • 4 replies
  • 0 likes

Sonos speakers disappearing a few seconds after starting Spotify client on Windows

PlanPremiumCountryItalyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAs you can see from the attached gif, the Windows client doesn't list all the available speakers in my network; it only shows the Amazon Echo devices, not the Sonos...

Casual Listener

Plan Premium Country Italy Device Desktop PC Operating System Windows 10   My Question or Issue As you can see from the attached gif, the Windows client doesn't list all the available ...

mbagattini

Casual Listener

852 Views

4 replies

0 likes

  • 852 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Stop playing/dislike button missing

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueSince a few days, my dislike/stop playing button has gone missing in my (up to date) Spotify app in Windows 10 from my daily mixes. For some reason, Spotify has stil...

Casual Listener

Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Since a few days, my dislike/stop playing button has gone missing in my (up to date) Spot...

Elena

Moderator

1200 Views

4 replies

0 likes

  • 1200 Views
  • 4 replies
  • 0 likes

trying to play songs and "cant play track" other

PlanPremiumCountryUSDevicelenovo lap topOperating Systemwin 10 when i select songs i tells me it cant play the selected track and i can download it to play or when i select a play list it simply cycles through all the songs one after the other withou...

Casual Listener

  Plan Premium Country US Device lenovo lap top Operating System win 10   when i select songs i tells me it cant play the selected track and i can download it to play or when i se...

Sebasty

Community Legend

550 Views

1 replies

0 likes

cant play track
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs added ro a playlist

PlanPremiumCountryBulgaria Operating SystemWindows 10 latest release My Question or IssueFor a few days now every song that i listen to gets added to a specific playlist. Even if the song was already in it it overwrites it as a newly added.

Visitor

Plan Premium Country Bulgaria  Operating System Windows 10 latest release   My Question or Issue For a few days now every song that i listen to gets added to a specific playlist. Ev...

Mario

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Allow upload of screen shots when reporting bugs

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

Regular

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

james_blonde

Regular

1482 Views

6 replies

0 likes

Desktop
Other
  • 1482 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Signin Error

PlanPremiumCountryNew ZealandDeviceDesktop WindowsOperating SystemWindows 10 My Question or IssueEvery time I close Spotify and reopen it, I get signed out and when I try to sign back in it gives me this error message but eventually signs me in after...

Casual Listener

Plan Premium Country New Zealand Device Desktop Windows Operating System Windows 10   My Question or Issue Every time I close Spotify and reopen it, I get signed out and when I try to ...

ThomasHartwey

Casual Listener

1549 Views

4 replies

0 likes

  • 1549 Views
  • 4 replies
  • 0 likes

Superuser Contribution No dislike button

PlanPremiumCountrySwedenDeviceLenovo laptopOperating SystemWindows 10there is simply no dislike button for the songs on the play lists !and this is irritating and awful !I'm a man of picky choices, and having to press the skip button endlessly is unb...

Casual Listener

Plan Premium Country Sweden Device Lenovo laptop Operating System Windows 10 there is simply no dislike button for the songs on the play lists ! and this is irritating and awful ! I'm a m...

momozex

Casual Listener

1215 Views

4 replies

1 likes

  • 1215 Views
  • 4 replies
  • 1 likes

Superuser Contribution Desktop app unusable

Can't change playlist coverCan't change playlist descriptionCan't sort music in any wayCan't select / move / delete multiple songsNo Local Files So, basically, the desktop app got replaced with the web version for no apparent reason. This is very sad...

Newbie

Can't change playlist cover Can't change playlist description Can't sort music in any way Can't select / move / delete multiple songs No Local Files   So, basically, the desktop app got re...

jonniemiles1

Casual Listener

1715 Views

9 replies

5 likes

Desktop
Windows
  • 1715 Views
  • 9 replies
  • 5 likes