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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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[BUG][Windows] Adding song to playlist for second time, no validation for existing.

PlanFreeCountryBulgariaDevice(Laptop HP)Operating System(Windows 10) My Question or IssueIn playlist, section Recomendet songs, after adding a song with mouse right click -> add to playlist -> to playlist X and after adding the song to the playlist X...

  • Casual Listener
  • Plan Free Country Bulgaria Device (Laptop HP) Operating System (Windows 10)   My Question or Issue In playlist, section Recomendet songs, after adding a song with mouse right click -&g...
  • Shuidong
  • Roadie
  • 504 Views
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  • 504 Views
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Friend activity not loading

My friend activity list is coming up completely blank. It was working before I have the option to “find friends” but I already have friends, they’re just not coming up. I have already uninstalled and reinstalled the app, and restarted the computer. P...

  • Casual Listener
  • My friend activity list is coming up completely blank. It was working before  I have the option to “find friends” but I already have friends, they’re just not coming up. I have already uninstall...
  • Soulfish
  • Visitor
  • 643 Views
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  • 643 Views
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Mutiple Windows users

PlanPremiumCountryAustraliaOperating SystemWindows 10My Question or Issue We have a New server computer at work with 2 windows users and 1 spotify account. We have spotify open on both windows users, logged into the same spotify account. When we swit...

  • Casual Listener
  •   Plan Premium Country Australia Operating System Windows 10 My Question or Issue   We have a New server computer at work with 2 windows users and 1 spotify account.   We ha...
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  • 702 Views
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Stop Spotify Auto-Updating

Plan - PremiumUSALaptopWindows 7===========================================================Hey Spotify – you’ve done it again. Why do you keep changing program functionality, particularly of older versions? We went through this a year or so ago. I un...

  • Casual Listener
  • Plan - Premium USA Laptop Windows 7 =========================================================== Hey Spotify – you’ve done it again.  Why do you keep changing program functionality, particul...
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  • 571 Views
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Spotify Keeps pausing unless I close the app on another computer - NOT PLAYING SIMULTANEOUSLY

PlanPremiumCountryUSADevicePC Operating SystemWindows 10 My Question or IssueSomething started happening recently. I have spotify for Windows on my work computer and also on my home computer. If I forget to close the Spotify app on one or the other i...

  • Casual Listener
  • Plan Premium Country USA Device PC   Operating System Windows 10   My Question or Issue Something started happening recently. I have spotify for Windows on my work computer a...
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  • 241 Views
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"Similar to" tab hasn't updated in a while

PlanPremiumCountryMXDeviceSamsung J5, Android 8Operating SystemWindows 10 My Question or IssueThe recommendations on the Discover tab haven't updated in a while.This had happened to me before but after the fix applied a few months ago things were wor...

  • Casual Listener
  • Plan Premium Country MX Device Samsung J5, Android 8 Operating System Windows 10    My Question or Issue The recommendations on the Discover tab haven't updated in a while. This ...
  • ilikawa
  • Casual Listener
  • 254 Views
  • 1 replies
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  • 254 Views
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  • 0 likes

Why do friends disappear from recent activity?

My Question or Issue I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity. in what situation would a followed friend disappear from Recent Activity? If they are in private mode,...

  • Visitor
  • My Question or Issue   I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity.   in what situation would a followe...
  • generaldrillham
  • Casual Listener
  • 775 Views
  • 1 replies
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  • 775 Views
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Desktop app totally unusable

PlanPremiumCountryUSADevicePCOperating System Windows 10 My Question or IssueThe desktop app has slowly become totally and completely unusable. In the beginning, it was just songs that would skip past, then half of the made for you playlists would sh...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System   Windows 10   My Question or Issue The desktop app has slowly become totally and completely unusable. In the beginning, it wa...
  • 240 Views
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  • 240 Views
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Local files are not linking to Spotify's database entry

Windows 10, latest update At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local file as a result.For example, if I had a local file named "Led ...

  • Roadie
  • Windows 10, latest update   At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local fil...
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  • 195 Views
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Local files not playable on desktop, fine on Android phone

PlanPremiumCountryUKDeviceDesktop PC, Pixel 3 Android phoneOperating SystemWindows 10 My Question or IssueI have reinstalled my Windows 10 OS as well as Spotify on my desktop PC. I've added my local files to the settings page and now see my local mus...

  • Visitor
  • Plan Premium Country UK Device Desktop PC, Pixel 3 Android phone Operating System Windows 10   My Question or Issue I have reinstalled my Windows 10 OS as well as Spotify on my desktop...
  • 135 Views
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  • 135 Views
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A local mp3

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemWindows 10 My Question or IssueMy local mp3 files shows in Playlist but can't be payed why? It is marked with gray colour.

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Windows 10   My Question or Issue My local mp3 files shows in Playlist but can't be payed why? It is marked with gr...
  • johngeorg
  • Casual Listener
  • 230 Views
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  • 230 Views
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Alternative ways to scrobble to last.fm on desktop Spotify

The integrated scrobbler on Spotify hasn't been working well for me on mobile lately, especially when I go offline, so I switched to the Scroball app. The problem is that, in order to avoid double scrobbling, I had to go to applications on my Last.fm...

  • Visitor
  • The integrated scrobbler on Spotify hasn't been working well for me on mobile lately, especially when I go offline, so I switched to the Scroball app. The problem is that, in order to avoid double sc...
  • 1377 Views
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  • 1 likes
  • scrobble
    Windows
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Friends Feed only appears in maximized view

Windows 7 64-bit OS, but I have the same problem on my MacBook. I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a two-monitor setup, but I don't want to lose an entire monit...

  • Visitor
  • Windows 7 64-bit OS, but I have the same problem on my MacBook.   I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a...
  • 145 Views
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  • 145 Views
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Superuser Contribution Web Link don't open Desktop Version

PlanFreeCountryItalyDevicePc DesktopOperating SystemWindows 10 My Question or IssueSince one-two weeks when I click on a Spotify Link on the web (e.g. embedded songs on websites), it doesnt play on Desktop Version anymore. Every time I need to log-in...

  • Casual Listener
  • Plan Free Country Italy Device Pc Desktop Operating System Windows 10   My Question or Issue Since one-two weeks when I click on a Spotify Link on the web (e.g. embedded  songs on...
  • Prof3ssorPants
  • Regular
  • 434 Views
  • 3 replies
  • 1 likes
  • 434 Views
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  • 1 likes

Unable to play vertical videos on PC

PlanPremiumCountryBolivia DevicePC desktopOperating SystemWindows 10 version 1903 My Question or IssueI have this problem with the Spotify app (installed from Microsoft Store): I can't play any playlist video in the app, I tried to reinstall the app,...

  • Newbie
  • Plan Premium Country Bolivia   Device PC desktop Operating System Windows 10 version 1903   My Question or Issue I have this problem with the Spotify app (installed from Micros...
  • 263 Views
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  • 263 Views
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Sound is lower than other applications

PlanPremiumCountryNetherlandsDeviceany My Question or IssueI have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enough to serve the family. The rest of my family is very attracted to spotif...

  • Visitor
  • Plan Premium Country Netherlands Device any   My Question or Issue I have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enoug...
  • 173 Views
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  • 173 Views
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Fixed Start/Browse/Radio in left bar

Hey all,is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar? PlanPremium Operating SystemWindows 10 - Spotify App

  • Newbie
  • Hey all, is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar?   Plan Premium &...
  • A_Musicophile
  • Community Legend
  • 222 Views
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  • 222 Views
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[Desktop] [BUG] Song marked as "I don't like this song" is still played.

while listening to my Discovery Weekly I marked a song as "I don't like this song" and even that the Playlist played the song.PlanPremiumCountryPeruDeviceDesktopOperating SystemWindows 10Spotify Version1.1.14.475.g566c8beb (Microsoft Store version) M...

  • Casual Listener
  • while listening to my Discovery Weekly I marked a song as "I don't like this song" and even that the Playlist played the song. Plan Premium Country Peru Device Desktop Operating System Window...
  • Titus1024
  • Casual Listener
  • 384 Views
  • 3 replies
  • 1 likes
  • discovery
    don't
    like
    song
    Weekly
  • 384 Views
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Superuser Contribution erro em trocar a capa da playlist

eu ando tentando trocar a capa da minha playlist mas não ta dando, ta dizendo o seguinte: "está imagem é muito pequena, o minimo é 300x300" e estou tentando com imagens variaveis e com tamanhos maiores que o minimo, tento mudar outra playlist mas tam...

  • Casual Listener
  • eu ando tentando trocar a capa da minha playlist mas não ta dando, ta dizendo o seguinte: "está imagem é muito pequena, o minimo é 300x300"    e estou tentando com imagens variaveis e com...
  • herogamer7553_L
  • Casual Listener
  • 1125 Views
  • 5 replies
  • 0 likes
  • 1125 Views
  • 5 replies
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fixing spotyfie not playing songs after update on desktop app

so if this is your following problems this will probably fix the problem. 1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00)2. can not add to playlist, songs in playlist disappearing.3. reinstall not working but...

  • Regular
  • so if this is your following problems this will probably fix the problem.  1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00) 2. can not add to playlist,...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
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  • 0 likes