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Spotify app skipping all music with 348000Hz audio settings

Spotify app skipping all music with 348000Hz audio settings

Hello, i've got a trouble with listening music (in title). What i did (for repeat a bug): i'm connect Samsung Type-C to 3.5pi gender adapter to my PC with HyperX Cloud Flight headphones (OS automatically choosed "2 channel 32bit 348000Hz" format), then i runs Spotify app and try to play 'Release Radar' playlist but all tracks are was skipped. after that i've restarted the app (it doesn't solve the problem), look for help at Google and Spotify support: what i've tryed to do:

1) re-login;

2) re-install (twice: from Windows Store than exe-installer);

3) changed default sound device three or four times [try to listen; change device; close app; launch app; repeat] (adapter to RTX Voice and back) (UPD: idk, why it doesn't worked. I rechecked it now - works now with any settings).

Operating System

Windows 10 Home

 

My Question or Issue

how i solve this problem:

1) opened Sound Settings (win10 app);

2) choosed a device (adapter);

3) opened device properties;

4) Additioanal device properties; 

5) Advanced;

6) there is i telling all what i did. solution at 6.13

6.1) i chosen 2 channel 24bit 348000Hz (from 2 channel 32bit 348000Hz)

6.2) relaunched the app - nothing changed

6.3) changed sound output device (to rtx voice)

6.4) relaunched the app - nothing changed

6.5) changed sound output device (to adapter)

6.6) relaunched the app - nothing changed

6.7) i chosen 2 channel 16bit 348000Hz

6.8) relaunched the app - nothing changed

6.9) changed sound output device (to rtx voice)

6.10) relaunched the app - nothing changed

6.11) changed sound output device (to adapter)

6.12) relaunched the app - nothing changed

6.13) i chosen 2 channel 32bit 192000Hz - that was an solution for me

6.14) relaunched the app - success

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