Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
115876 Views
82 replies
27 likes

115876 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112046 Views
291 replies
22 likes

112046 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8662 Views
1 replies
6 likes

8662 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149610 Views
0 replies
26 likes
Mac
Windows

149610 Views
0 replies
26 likes

Solved!!Superuser Contribution Spotify randomly stops playing and displays "Can't play current song"

My Question or IssueThe spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in general) the sound will cut out and the app says "Can't play curren...

zblowen
Casual Listener
My Question or Issue The spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in genera...
2018-06-22 10:49:54 PM
2020-09-30 12:16:09 PM
malobo62
Newbie
19039 Views
10 replies
2 likes

19039 Views
10 replies
2 likes

Superuser Contribution Can't filter by both artist and song on Windows desktop client

PlanPremium CountryCanada Device Thinkpad P52 Operating System Windows 10 Pro (10.0.17763) My Question or Issue I used to be able to filter through my library by searching the song name as well as the artist. For instance, I could search "Michael Jac...

user-removed
Visitor
Plan Premium Country Canada Device Thinkpad P52 Operating System Windows 10 Pro (10.0.17763) My Question or Issue I used to be able to...
2020-07-14 8:42:00 PM
2020-09-29 4:17:39 PM
darrelljuk
Newbie
333 Views
2 replies
1 likes

333 Views
2 replies
1 likes

Superuser Contribution Spotify is playing songs that are not on my playlist

Spotify is recently playing songs that are not on my playlist before all songs on my playlist end.How to fix that?

small44
Regular
Spotify is recently playing songs that are not on my playlist before all songs on my playlist end.How to fix that?
2020-08-30 9:13:59 PM
2020-09-29 1:10:05 PM
Mario
Spotify Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Superuser Contribution Windows app is of very poor quality

PlanPremiumCountryEl SalvadorDeviceDell Core i5 8th Gen, 8 GB RAM laptopOperating SystemWindows 10 My Question or IssueThe Windows 10 app is of very poor quality. Disk usage frequently shoots up to 100% due to the Spotify app, and it becomes unusable...

oavaldezi
Gig Goer
Plan Premium Country El Salvador Device Dell Core i5 8th Gen, 8 GB RAM laptop Operating System Windows 10 My Question or Issue The Windows 10 app is of very poor quality. Disk usage ...
2020-08-14 5:30:08 PM
2020-09-29 10:36:02 AM
Elena
Moderator
1388 Views
10 replies
0 likes

1388 Views
10 replies
0 likes

I don't see hide button on Windows app

PlanPremiumCountryFranceDeviceDell XPSOperating SystemWindows 10 Pro (up to date) My Question or IssueI subscribed recently to Spotify (used to use Deezer before), it's very cool but in the Windows app I don't see the button to hide song or artist !O...

bj38
Casual Listener
Plan Premium Country France Device Dell XPS Operating System Windows 10 Pro (up to date) My Question or Issue I subscribed recently to Spotify (used to use Deezer before), it's very ...
2020-09-15 9:13:03 AM
2020-09-29 4:39:54 AM
jodzeee
Newbie
549 Views
3 replies
3 likes

549 Views
3 replies
3 likes

Superuser Contribution Discord not Showing What song I am listening to on Windows

I have a problem on discord that the song I am listening to on Spotify doesn't show up on my discord, It only shows a question mark box. It is very annoying because I contacted the discord help center but it's been 2 days and still haven't got a repl...

Mayznick
Visitor
I have a problem on discord that the song I am listening to on Spotify doesn't show up on my discord, It only shows a question mark box. It is very annoying because I contacted the discord he...
2020-08-30 9:22:43 AM
2020-09-28 5:38:53 PM
Katerina
Spotify Legend
2220 Views
1 replies
1 likes

2220 Views
1 replies
1 likes

Superuser Contribution Connect to a device error

I'm encountering this problem where my Desktop Spotify App won't sync with any of my devices; however, if I use the web version of Spotify, it shows all my devices (the window on the left is the Desktop App and the one on the right is the Web-based v...

PlERCE
Visitor
I'm encountering this problem where my Desktop Spotify App won't sync with any of my devices; however, if I use the web version of Spotify, it shows all my devices (the window on the left is the Desk...
2020-08-29 9:09:58 PM
2020-09-28 5:22:23 PM
Mario
Spotify Legend
959 Views
2 replies
0 likes

959 Views
2 replies
0 likes

Superuser Contribution Unable to delete empty folders

PlanPremiumCountry DeviceWindows Surface LaptopOperating SystemWindows 10 My Question or IssueI have several totally empty folders (no playlists/albums/etc.) which I can't delete on desktop or mobile. Nothing happens at all when I click delete. How c...

user-removed
Visitor
Plan Premium Country Device Windows Surface Laptop Operating System Windows 10 My Question or Issue I have several totally empty folders (no playlists/albums/etc.) which I can...
2020-08-30 5:21:46 AM
2020-09-28 9:06:10 AM
Ver
Spotify Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Spotify becoming slower over time

DeviceWindows 10Operating SystemWindows 10My Question or IssueSpotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again.I have had this issue for well over a year now and had spotify for 5 years but if this issue is not fi...

Shadow2730
Casual Listener
Device Windows 10 Operating System Windows 10 My Question or Issue Spotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again. I have had this issue for well over a y...
2020-09-27 7:30:45 PM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Superuser Contribution Local file songs not fully syncing to my phone

Plan:PremiumCountryUSADeviceiPhone 11 and PCOperating Systemthe latest update of IOS and Windows 10 My Question or IssueI have about 15 local file songs working and offline on my pc and my phone. I added 2 new songs but my phone will not let me play ...

lowkeylily
Newbie
Plan: Premium Country USA Device iPhone 11 and PC Operating System the latest update of IOS and Windows 10 My Question or Issue I have about 15 local file songs working and offline o...
2020-08-30 2:30:24 AM
2020-09-27 5:58:39 PM
Mario
Spotify Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Superuser Contribution How to automatically resume playing playlist after logging back in

When I log in to my laptop (or unlock after a break), I want Spotify to automatically play - but only if it was running before I closed my laptop - and I don't like it starting halfway through a song, so I want it to always start a new track on my pl...

ashleedawg
Music Fan
When I log in to my laptop (or unlock after a break), I want Spotify to automatically play - but only if it was running before I closed my laptop - and I don't like it starting halfway through a song...
2018-07-05 3:35:50 PM
2020-09-27 4:55:01 PM
Ver
Spotify Legend
3745 Views
3 replies
4 likes
autoplay

3745 Views
3 replies
4 likes

Solved!!Superuser Contribution Can't use the Spotify Desktop app.

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen I try to log into my account using the PC software, it gives me "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you...

Nijaansh
Casual Listener
Plan Free Country USA Device Windows PC Operating System Windows 10 My Question or Issue When I try to log into my account using the PC software, it gives me "A Firewall may be block...
2020-09-20 6:34:25 AM
2020-09-27 1:48:25 PM
Nijaansh
Casual Listener
2452 Views
2 replies
1 likes

2452 Views
2 replies
1 likes

Re: [Desktop] Spotify becomes unresponsive when using Search

Hi, Im not really sure how this works but i had a question n idk where to post it.my friend feed has glitched out, im not able to see it. I tried shutting the application, logging out n back in and even deleting and re downloading it on my laptop. Pl...

adya_gupta
Visitor
Hi, Im not really sure how this works but i had a question n idk where to post it. my friend feed has glitched out, im not able to see it. I tried shutting the application, logging out n back in and...
2020-09-26 7:30:48 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Superuser Contribution SPOTIFY STUCK, MUSIC STILL PLAYING AS I CLOSE THE APP

Greetings, i have always been able to use spotify without any problems and only when i made this 3 month premium did spotify start to cause me problems.... following problem: when i start typing something in the search bar of spotify, spotify hangs a...

skurskur420
Visitor
Greetings, i have always been able to use spotify without any problems and only when i made this 3 month premium did spotify start to cause me problems.... following problem: when i start ty...
2020-08-29 2:57:16 PM
2020-09-26 8:53:38 AM
Ivan
Spotify Legend
2509 Views
1 replies
0 likes

2509 Views
1 replies
0 likes

Superuser Contribution Home page "Recently Played" not updating and cropped appearance

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThe "Recently Played" section on my home page is not refreshing properly, and only displays two albums that I have listened to in the past several months, but ...

ahnewm
Visitor
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue The "Recently Played" section on my home page is not refreshing properly, and only ...
2020-08-28 8:19:35 PM
2020-09-26 8:05:41 AM
Ivan
Spotify Legend
556 Views
1 replies
0 likes

556 Views
1 replies
0 likes

Superuser Contribution volume bar is no longer green (now it's grey) can't get sound at all

PlanFreeCountryUSADeviceIntel - ThinkpadOperating SystemWindows 10I have been listening to Spotify on my work laptop (Windows 10) forever and then all of a sudden the volume bar is grey (not green) and no sound. I have uninstalled the app and reinsta...

CookieKirk
Visitor
Plan Free Country USA Device Intel - Thinkpad Operating System Windows 10 I have been listening to Spotify on my work laptop (Windows 10) forever and then all of a sudden the volume bar...
2020-08-28 4:10:17 PM
2020-09-26 7:27:27 AM
Ivan
Spotify Legend
714 Views
1 replies
0 likes
edit

714 Views
1 replies
0 likes

Playback constantly cutting out

Spotify is cutting out several times during each song I play. The play sequence continues to play, but there is no audio for 1-3 seconds. Sometimes there is a short buzzing and distortion of audio before the cut.Other Spotify suggestions recommend en...

sy-yxu_asqa6h
Casual Listener
Spotify is cutting out several times during each song I play. The play sequence continues to play, but there is no audio for 1-3 seconds. Sometimes there is a short buzzing and distortion of audio be...
2020-09-26 1:47:45 AM
508 Views
0 replies
0 likes

508 Views
0 replies
0 likes

Solved!! Spotify app installation fails on Windows 10

Operating SystemWindows 10 My Question or IssueI got an error message saying I needed to update my Spotify app, so I tried downloading it from Spotify. It said I had a version from the Microsoft store so I needed to update it from there. So I thought...

ChzBrgrNParaDys
Casual Listener
Operating System Windows 10 My Question or Issue I got an error message saying I needed to update my Spotify app, so I tried downloading it from Spotify. It said I had a version from the M...
2020-01-31 7:56:04 AM
2020-09-25 11:50:46 PM
Morphonteus
Visitor
6316 Views
5 replies
0 likes

6316 Views
5 replies
0 likes

Missing discography in desktop but, not xbox

PlanFreeCountryUSA DeviceWindows 10 laptopOperating SystemWindows 10 My IssueI am unable to easily make a playlist from all songs from certain artists because the discography option is missing in the desktop version. I see the albums and I see popula...

subbastion
Casual Listener
Plan Free Country USA Device Windows 10 laptop Operating System Windows 10 My Issue I am unable to easily make a playlist from all songs from certain artists because ...
2020-09-25 11:02:50 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Superuser Contribution hard drive crashed

So my windows system drive crashed, but my files were all on other drives. My Spotify playlists have a mix of streamed music and local files I've collected over the years. I added the local folders and I can see that the files are there in local file...

CyberNut
Visitor
So my windows system drive crashed, but my files were all on other drives. My Spotify playlists have a mix of streamed music and local files I've collected over the years. I added the loc...
2020-08-27 11:05:26 PM
2020-09-25 6:48:36 PM
Elena
Moderator
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

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