Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50104 Views
77 replies
27 likes

50104 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75912 Views
271 replies
21 likes

75912 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5325 Views
1 replies
6 likes

5325 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145466 Views
0 replies
26 likes
Mac
Windows

145466 Views
0 replies
26 likes

Spotify Friend Activity Randomly Disappears

Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify actively. Is this true? Thank you. (It's been 6 days since they ...

b_order
Casual Listener
Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify acti...
2020-07-23 8:33:39 PM
2020-07-24 2:03:54 AM
rawrpineapple11
Newbie
758 Views
1 replies
0 likes

758 Views
1 replies
0 likes

About liked songs dissapearing

A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify. It's still Under investigation but we don't know what you bring with new update too. So at least until you fi...

wikk
Music Fan
A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify. It's still Under investigation but we don'...
2020-07-23 6:00:10 PM
279 Views
0 replies
5 likes

279 Views
0 replies
5 likes

Liked songs and albums do not display

PlanFreeCountryRussiaDevice Operating SystemWindows 10 My Question or IssueLiked albums and songs do not display. They display normally on mobile and web player.I tried to re-add them but nothing worked

MinhAnhAri
Casual Listener
Plan Free Country Russia Device Operating System Windows 10 My Question or Issue Liked albums and songs do not display. They display normally on mobile and web player. I trie...
2020-07-18 8:51:01 PM
2020-07-23 5:49:33 PM
wikk
Music Fan
944 Views
7 replies
3 likes

944 Views
7 replies
3 likes

Solved!! Spotify stuck on offline

PlanPremiumCountrythe NetherlandsDeviceHp Probook 450, Operating SystemWindows 10 My Question or Issue My spotify is stuck in Offline mode it seems, I almost can't do anything no radio no daily mix and stuff. It just says offline, i have tried reinst...

Bjumy
Casual Listener
Plan Premium Country the Netherlands Device Hp Probook 450, Operating System Windows 10 My Question or Issue My spotify is stuck in Offline mode it seems, I almost can'...
2018-07-10 2:27:34 PM
2020-07-23 4:37:52 PM
xanax_princess_
Visitor
8583 Views
6 replies
1 likes

8583 Views
6 replies
1 likes

Superuser Contribution Older songs becoming re added randomly throughout playlist

PlanPremiumCountryCanadaDeviceiPhone 10Operating SystemWindows 10 My Question or IssueRecently I have been experiencing the issue where older songs within my playlist are having their dates becoming bumped up as if I had just added them.

StirFryTy
Newbie
Plan Premium Country Canada Device iPhone 10 Operating System Windows 10 My Question or Issue Recently I have been experiencing the issue where older songs within my playlist...
2020-06-17 9:01:52 AM
2020-07-23 2:33:13 PM
Elena
Moderator
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Cover art showing up on some songs but not all - local files on iPhone

PlanPremiumSweden Device(iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is there any way I can fix this?

alannino99
Newbie
Plan Premium Sweden Device (iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is th...
2020-07-23 1:44:35 PM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

Superuser Contribution Playlist and profile picture bug

PlanFreeCountryMalaysiaOperating SystemWindows 10 Hi there, Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whenever I try to change my profile picture on the desktop app, the profile pictur...

andrengzw2324
Visitor
Plan Free Country Malaysia Operating System Windows 10 Hi there, Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whe...
2020-06-13 3:53:57 PM
2020-07-23 11:50:38 AM
Elena
Moderator
1763 Views
1 replies
1 likes

1763 Views
1 replies
1 likes

Superuser Contribution Can't find my mp3 folder when trying to add them to spotify

PlanPremiumDeviceDell VostroOperating SystemWindows 10 My Question or IssueI always sorted my mp3's in folders according to their publishing formats (one folder for singles, one for albums etc.) Lately i started sorting them by Bands (Rammstein songs...

Makodero
Visitor
Plan Premium Device Dell Vostro Operating System Windows 10 My Question or Issue I always sorted my mp3's in folders according to their publishing formats (one folder for singl...
2020-07-20 10:43:49 PM
2020-07-23 8:58:17 AM
Elena
Moderator
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

How do I block Korn from playing?

How do I block Korn from playing. I hate Korn.

kristustf
Casual Listener
How do I block Korn from playing. I hate Korn.
2020-07-23 2:03:40 AM
2020-07-23 3:08:59 AM
Billy-J
Spotify Star
409 Views
3 replies
0 likes

409 Views
3 replies
0 likes

Superuser Contribution Windows Store bug / Let us also change the cache directory

PlanPremiumDevicePCOperating SystemWindows 10 / 1909 My Question or IssueHello!1. Android app have a "clean cache" button, but why it haven't in desktop version? It will be cool if you make the function of clearing the cache in Windows app. I clean i...

Sh1kuren
Regular
Plan Premium Device PC Operating System Windows 10 / 1909 My Question or Issue Hello! 1. Android app have a "clean cache" button, but why it haven't in desktop version? It ...
2020-07-19 5:36:14 PM
2020-07-22 5:33:09 PM
Sh1kuren
Regular
831 Views
2 replies
0 likes

831 Views
2 replies
0 likes

Superuser Contribution I can reliably log in, but then it always says i'm offline

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues, but the app just constantly says "offline". If i'm offline how am I lo...

wasted_username
Regular
Plan Premium Country UK Operating System Windows 10 My Question or Issue I can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues...
2020-07-22 12:13:11 PM
2020-07-22 4:58:41 PM
Elena
Moderator
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Superuser Contribution when opening spotify it prompts for login

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the firs...

keystolen
Newbie
When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year o...
2020-07-21 12:29:35 AM
2020-07-22 3:17:22 PM
Elena
Moderator
611 Views
1 replies
0 likes

611 Views
1 replies
0 likes

Spotify doesn't play any songs anymore and just skips through them.

Gif below shows how it looks like.

VanishBlox
Casual Listener
Gif below shows how it looks like.
2020-07-18 10:47:12 PM
2020-07-22 2:16:30 PM
Ant223
Visitor
494 Views
4 replies
1 likes

494 Views
4 replies
1 likes

Superuser Contribution Make Controls bigger for touch in Windows 10 app

Please make a more touch-friendly Windows 10 app by simply enlarging the controls fro playing pausing and volume. Thanks!

mikemuch
Casual Listener
Please make a more touch-friendly Windows 10 app by simply enlarging the controls fro playing pausing and volume. Thanks!
2017-11-07 11:53:04 PM
2020-07-22 12:57:47 PM
Ivan
Spotify Legend
622 Views
3 replies
4 likes
Windows

622 Views
3 replies
4 likes

Solved!! Favorite tracks are not displayed

ПланСвободноСтранаRussiaОперационная системаWindows 7Мой вопрос или проблемаmy favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at the hosts (I did not find anything there), the problem still did...

Tanyle
Casual Listener
План Свободно Страна Russia Операционная система Windows 7 Мой вопрос или проблема my favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at...
2020-07-22 6:02:04 AM
2020-07-22 10:31:17 AM
Tanyle
Casual Listener
456 Views
2 replies
0 likes

456 Views
2 replies
0 likes

Superuser Contribution No notification for duplicates

PlanFamilyCountryRomaniaDeviceDesktop/MobileOperating SystemWindows 10/Android My Question or IssueWhen i'm adding a duplicate on my list, the pop-up is not displayed any more. Duplicates are added on my list with message "X was added to you playlist...

Nicolae1992
Visitor
Plan Family Country Romania Device Desktop/Mobile Operating System Windows 10/Android My Question or Issue When i'm adding a duplicate on my list, the pop-up is not displayed a...
2020-05-31 10:04:27 AM
2020-07-22 9:04:11 AM
Xenia
Moderator
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

"Tocados Recentemente" não funciona.

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja do Windows e baixei a versão da web e não funcionou...

subrapin
Visitor
Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja ...
2020-07-22 1:37:41 AM
2020-07-22 3:09:43 AM
Bittencourt
Spotify Star
710 Views
1 replies
0 likes

710 Views
1 replies
0 likes

Liked songs and Last Listened don't show up

PlanFreeCountryRussiaDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Everything seemed to be fine until I realized even if I click on the heart to mak...

Alderose
Visitor
Plan Free Country Russia Device Laptop Operating System Windows 10 My Question or Issue Hi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Every...
2020-07-21 10:09:12 PM
2020-07-21 10:50:39 PM
Cegou
Visitor
381 Views
2 replies
2 likes

381 Views
2 replies
2 likes

Some friend's activity does not show

PlanPremiumCountryNLDeviceDesktopOperating SystemWin10 My Question or IssueI am following multiple people however only a few friends's activity show. I have asked and know they are currently listening to a song however it does not appear in the frien...

ledragon
Casual Listener
Plan Premium Country NL Device Desktop Operating System Win10 My Question or Issue I am following multiple people however only a few friends's activity show. I have asked and know th...
2020-07-20 3:07:40 PM
2020-07-21 10:21:18 PM
ledragon
Casual Listener
289 Views
1 replies
2 likes

289 Views
1 replies
2 likes

Solved!! All my Liked songs don't show up

PlanFreeCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueHi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot of liked songs and I can see them on my phone on the same account. I tried to...

totolevélo
Casual Listener
Plan Free Country France Device PC Operating System Windows 10 My Question or Issue Hi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot o...
2020-07-20 10:20:05 PM
2020-07-21 9:49:13 PM
SoundShots
Composer
643 Views
3 replies
0 likes

643 Views
3 replies
0 likes

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