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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83858 Views

40 replies

68 likes

  • 83858 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795296 Views

505 replies

64 likes

  • 795296 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23858 Views

25 replies

7 likes

  • 23858 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3056 Views

0 replies

4 likes

  • 3056 Views
  • 0 replies
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Superuser Contribution Bug with the play order of Liked songs

Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat support and they did not find anything wrong with my a...

Regular

Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat sup...

Elena

Moderator

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop playing an artist

Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean there has to be some way to stop this

Casual Listener

Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks.  ..... I mean t...

Elena

Moderator

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't play on desktop

PlanPremiumCountryUnited StatesDeviceLaptop, PCOperating SystemWindows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but this time they all upload but when I click on them they don't play and just ...

Visitor

Plan Premium Country United States Device Laptop, PC Operating System Windows 10   Added some local files to my Spotify on my computer. Have done this before and they always work but th...

Elena

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Connect To A Device" Menu PIXELATION

PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application+ restarted computer+ ran Disk Utility from Recovery Console+ uninstalled / reinstalled app TECH INFOPlan PremiumCountry USA Device Macbook Pro late 2016 Ope...

Visitor

PROBLEM   + Connect To Device menu is PIXELLATED (see below)   TROUBLESHOOTING   + quit application + restarted computer + ran Disk Utility from Recovery Console + uninstalled...

Alex

Spotify Legend

354 Views

1 replies

1 likes

  • 354 Views
  • 1 replies
  • 1 likes

Spotify Web App Not Downloading

PlanPremiumCountryCanadaDeviceHP 15 Notebook PCOperating SystemWindows 10 My Question or IssueSo I've recently switched to Spotify because of its great compatibility between devices. However, I was met with an error message trying to download the web...

Casual Listener

Plan Premium Country Canada Device HP 15 Notebook PC Operating System Windows 10   My Question or Issue So I've recently switched to Spotify because of its great compatibility between ...

Sebasty

Community Legend

942 Views

4 replies

0 likes

  • 942 Views
  • 4 replies
  • 0 likes

Superuser Contribution Its been years and spotify connect is still broken

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe problem with spotify connect connecting to random devices has been around for years and spotify still refuses to fix this problem. How hard is it to hav...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue The problem with spotify connect connecting to random devices has been around fo...

kooljess702

Casual Listener

688 Views

2 replies

1 likes

  • 688 Views
  • 2 replies
  • 1 likes

Solved!! Can't log in (Error code: accesspoint:39)

Hi! I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivity or password issue.I tried the following suggestions (foun...

Casual Listener

Hi!   I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivi...

Splo

Casual Listener

12154 Views

2 replies

0 likes

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Superuser Contribution Alexa Echo not in device list on Windows app

PlanPremiumCountryBrazilDevicePC Intel i9Operating SystemWindows 10 Pro, Compilation 19041.508 / Version 2004 My Question or IssueAlexa is working/playing with Spotify and replying to all commands by voice.However, the spotify app in MS Win10Pro, ver...

Visitor

Plan Premium Country Brazil Device PC Intel i9 Operating System Windows 10 Pro, Compilation 19041.508 / Version 2004   My Question or Issue Alexa is working/playing with Spotify and re...

Ver

Spotify Legend

1398 Views

1 replies

2 likes

Alexa
  • 1398 Views
  • 1 replies
  • 2 likes

Superuser Contribution dislike song in radio

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueSpotify offers me the same track for the third time on the radio and I don't like it!Why there is no dislike button in a Radio?There is no button in the mobile applicatio...

Visitor

Plan Premium Country Estonia Device PC Operating System Windows 10   My Question or Issue Spotify offers me the same track for the third time on the radio and I don't like it! Why the...

Alex

Spotify Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Not working on Smart TV, PS4 or Webplayer

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueFor the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues trying to load the homepage of Spotify, it has issues trying to loading the pla...

Visitor

Plan Premium Country   Operating System Windows 10   My Question or Issue For the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues tr...

Starchild

Regular

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Long Podcast descriptions reset scrolling

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssuePodcasts with long desciptions (example: Slow German) do not stay at their currently scrolled levels while that episode is playing. This makes following along with a...

Casual Listener

Plan Premium Country USA   Device Desktop PC Operating System Windows 10   My Question or Issue Podcasts with long desciptions (example: Slow German) do not stay at their current...

Mihail

Spotify Legend

1301 Views

2 replies

8 likes

bug
Desktop
podcast
  • 1301 Views
  • 2 replies
  • 8 likes

[Desktop][Playlists] Length of Playlist

I can see how much time my playlist takes to listen too but it's not the right number, because is, hasn't changed whenever I add songs. How do I make it the correct number?

Visitor

I can see how much time my playlist takes to listen too but it's not the right number, because is, hasn't changed whenever I add songs. How do I make it the correct number?

307 Views

0 replies

1 likes

Desktop
Playlists
  • 307 Views
  • 0 replies
  • 1 likes

Superuser Contribution Trouble Shooting Windows 10 ERROR CODE

PlanPremiumCountryUSDevice Operating SystemWindows 10 My Question or IssueSpotify wont launch. If I try open as administrator I receive an error code "see attachment" Windows did update last night.

Casual Listener

Plan Premium Country US Device   Operating System Windows 10   My Question or Issue Spotify wont launch. If I try open as administrator I receive an error code "see attachment" Wi...

Elena

Moderator

647 Views

1 replies

1 likes

  • 647 Views
  • 1 replies
  • 1 likes

Thanks for enabling DPI Awareness Per-Monitor (v2)

Thanks to the change, now when I move the Spotify Window to my secondary 4k 250% zoom monitor I can see the app text sharper than ever. Thanks.

Newbie

Thanks to the change, now when I move the Spotify Window to my secondary 4k 250% zoom monitor I can see the app text sharper than ever.   Thanks.

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
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[Developer] Faster Start!

Spotify takes a long time to load. Similar to a big game. Other "office" applications starts faster. Also it continous to start on som computers although I have unchecked the box "start Spotify on system start". Very anoying.Please look into this and...

Visitor

Spotify takes a long time to load. Similar to a big game. Other "office" applications starts faster. Also it continous to start on som computers although I have unchecked the box "start Spotify on sy...

293 Views

0 replies

0 likes

Developer
  • 293 Views
  • 0 replies
  • 0 likes

Error Code 4

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10My Question or IssueI've done multiple clean installs of Spotify, allowed it through firewall settings, checked the hosts file for Spotify related IP addresses, yet my Desktop a...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue I've done multiple clean installs of Spotify, allowed it through firewall settings, chec...

rxce

Casual Listener

554 Views

1 replies

0 likes

Desktop
error code 4
Windows 10
  • 554 Views
  • 1 replies
  • 0 likes

Solved!! Music is not playing on Windows 10

PlanPremiumCountryGermanyDeviceLenovo ThinkBook 14Operating SystemWindows 10 (Pro, I believe) My Question or IssueI can't play music on my desktop app on my new Windows 10 laptop. I've only had the laptop for a week and it worked for the first few da...

Casual Listener

  Plan Premium Country Germany Device Lenovo ThinkBook 14 Operating System Windows 10 (Pro, I believe)   My Question or Issue I can't play music on my desktop app on my new Windo...

allisy

Casual Listener

2408 Views

1 replies

1 likes

not playing
windows10
  • 2408 Views
  • 1 replies
  • 1 likes

Superuser Contribution Casting from desktop app stuck in shuffle play

PlanFreeCountryUSDevice(google home mini)Operating System(Windows 10) Until a few weeks ago I could start playing music on the google mini then cast from Spotify desktop app with no issues and control of songs. Now when I cast from the desktop app it...

Casual Listener

Plan Free Country US Device (google home mini) Operating System (Windows 10)   Until a few weeks ago I could start playing music on the google mini then cast from Spotify desktop app wi...

JanBlake

Regular

2329 Views

10 replies

2 likes

  • 2329 Views
  • 10 replies
  • 2 likes

Superuser Contribution Spotify Connect Needs an On/Off Switch

PlanFree/PremiumCountry Device(Surface Go, Dell Desktop)Operating System(Windows 10) My Question or Issue Spotify Connect needs an on/off switch. There are many reasons, but my main one is as follows: I have Spotify installed on an elderly relative's...

Newbie

Plan Free/Premium Country   Device (Surface Go, Dell Desktop) Operating System (Windows 10)   My Question or Issue   Spotify Connect needs an on/off switch. There are many r...

Alex

Spotify Legend

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes