Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39213 Views
75 replies
26 likes

39213 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67295 Views
265 replies
21 likes

67295 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144686 Views
0 replies
26 likes
Mac
Windows

144686 Views
0 replies
26 likes

Superuser Contribution Spotify Connect not working with musiccast (visible but not working)

EDIT: Fixed. Factory reset of Yamah WXC-50 solved it. PlanPremiumCountryDKDevicePC and Android WITH Yamaha Musiccast WXC-50Operating SystemWindows 10 My Question or Issue Can't connect spotify to my Yamaha Musiccast device. The WXC-50 is visible in t...

Mortenbj
Newbie
EDIT: Fixed. Factory reset of Yamah WXC-50 solved it. Plan Premium Country DK Device PC and Android WITH Yamaha Musiccast WXC-50 Operating System Windows 10 My Qu...
2018-12-29 5:36:37 PM
2020-07-13 11:39:40 PM
cadence_valio
Visitor
3287 Views
2 replies
2 likes

3287 Views
2 replies
2 likes

"Liked Songs" library / Liking songs not working

PlanPremium DeviceDesktopOperating SystemWindows 10 My Question or IssueLiking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the tab, the library/podcasts/albums tab doesn't work either. I tried every possibl...

Wolznor
Visitor
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Liking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the ...
2020-07-13 1:07:30 PM
2020-07-13 2:31:17 PM
Emilia_8
Community Legend
408 Views
1 replies
1 likes

408 Views
1 replies
1 likes

High CPU usage

PlanPremiumCountryFinlandDevicePC, i7 7700k, 1080ti, 32gb ramOperating SystemWindows 10 My Question or IssueRecently I've been getting very high cpu usage from spotify around 15-25%, even though nothing is playing. So far I've tried clean reinstall a...

user-removed
Visitor
Plan Premium Country Finland Device PC, i7 7700k, 1080ti, 32gb ram Operating System Windows 10 My Question or Issue Recently I've been getting very high cpu usage from spotify around...
2020-07-03 9:44:27 AM
2020-07-13 12:56:13 PM
OneByBoo
Roadie
1605 Views
4 replies
0 likes

1605 Views
4 replies
0 likes

Superuser Contribution Win10_All Favorite song is gone

PlanPremiumCountryJapa DeviceAndroid Xiaomi Operating SysteMIUI GROBAL 11.0.8My Question or IssueI exchange My SSD .but I don't take over old SSD'S data. Dose that have anything to do with this issue?And,my phone's favorite aong list is alive.

Elexter
Visitor
Plan Premium Country Japa Device Android Xiaomi Operating Syste MIUI GROBAL 11.0.8 My Question or Issue I exchange My SSD .but I don't take over old SSD'S data. Dose that have an...
2020-07-13 6:26:16 AM
2020-07-13 12:54:05 PM
Ivan
Spotify Legend
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Superuser Contribution [Desktop][Your Library] ALL my liked music in library has gone

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the library.So what the heck is going on ...i just tried e...

skyadgip
Regular
I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the lib...
2020-07-12 9:27:16 AM
2020-07-13 11:53:06 AM
Petya
Community Legend
289 Views
1 replies
1 likes
Desktop
Your Library

289 Views
1 replies
1 likes

I can't like song and don,t show my favorite song.

PlanPremiumCountryPoland Operating System( Windows 10) Version Spotify 1.1.37.690.g8f3b16fc (version Microsoft Store)My Question or IssueHello On acess I write that my english is not very good so will much mistake gramar My Spootify don't show my fav...

Radek24
Visitor
Plan Premium Country Poland Operating System ( Windows 10) Version Spotify 1.1.37.690.g8f3b16fc (version Microsoft Store) My Question or Issue Hello On...
2020-07-13 11:02:13 AM
2020-07-13 11:09:25 AM
Emilia_8
Community Legend
405 Views
1 replies
1 likes

405 Views
1 replies
1 likes

Client keeps losing connection even though I have an internet connection

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and sometimes I'm not. The following error is given when I am...

tacobells199
Casual Listener
My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and someti...
2017-01-03 2:20:07 AM
2020-07-12 12:19:25 AM
RabbitGull
Casual Listener
1743 Views
3 replies
1 likes
Windows

1743 Views
3 replies
1 likes

Song Glitching back and forwards.

Recently my Spotify has glitches out.When I go forwards in a song it goes back 20 seconds.Even when I listen to a song it loops between Fx. 2:22 to 2:46.it's very annoying.

Sunesh04
Newbie
Recently my Spotify has glitches out. When I go forwards in a song it goes back 20 seconds. Even when I listen to a song it loops between Fx. 2:22 to 2:46. it's very annoying.
2019-05-18 5:25:44 PM
2020-07-12 10:42:36 PM
ErikBjørningstd
Newbie
998 Views
2 replies
0 likes

998 Views
2 replies
0 likes

Spotify Pausing 30-59 seconds into song

PlanPremiumCountryUnited StatesDeviceDesktop PC Operating SystemWindows 10 My Question or IssueSpotify pauses the song I'm listening to. It varies from song to song, but usually happens around 30-59 seconds into the song. The issue started when I got...

user-removed
Visitor
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue Spotify pauses the song I'm listening to. It varies from song to s...
2020-07-12 5:13:08 PM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Poor sound quality (washed out)

Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- plenty of bass but treble and vocals are quiet and tinny. I ...

cmbarnes32
Newbie
Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- ...
2017-12-31 2:50:21 PM
2020-07-12 3:50:49 PM
DrJube
Visitor
8586 Views
2 replies
0 likes

8586 Views
2 replies
0 likes

I can search for 'fil' but not 'film'

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueWhen I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as I press 'm' (so now 'film' appears in the search box) all results disapp...

TedTrippin
Casual Listener
Plan Premium Country UK Operating System Windows 10 My Question or Issue When I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as ...
2020-07-10 3:21:41 PM
2020-07-12 1:26:49 PM
SoundShots
Composer
565 Views
3 replies
0 likes

565 Views
3 replies
0 likes

Can't see Liked songs or saved songs

PlanPremiumCountry Device(Desktop, Samsung Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueSince yesterday I can't see my liked songs on the desktop app, also, when I go to an artist I can't see the songs I...

Topazd
Casual Listener
Plan Premium Country Device (Desktop, Samsung Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0 My Question or Issue Since yesterday I can'...
2020-07-12 12:23:48 PM
2020-07-12 1:20:34 PM
Emilia_8
Community Legend
444 Views
1 replies
2 likes

444 Views
1 replies
2 likes

Spotify client unable to connect to internet after back from sleep

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 Home 64bit My Question or IssueAs the title said, Unable to connect to internet after back from sleep.Spotify client does nothing but show Error code:4Task kill, Replug lan cable doesn...

Celken
Visitor
Plan Premium Country Japan Device Desktop PC Operating System Windows 10 Home 64bit My Question or Issue As the title said, Unable to connect to internet after back from slee...
2020-07-12 1:18:08 PM
264 Views
0 replies
1 likes

264 Views
0 replies
1 likes

Can't get Spotify to play any songs on windows 10

PlanPremiumCountryUnited States DevicePC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPUOperating SystemWindows 10 My Question or Issue Can't play songs, downloaded or not on my windows machine. Can on any other device or Ubuntu or otherwise. When...

Craiggles
Casual Listener
Plan Premium Country United States Device PC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPU Operating System Windows 10 My Question or Issue Can't play songs, dow...
2020-07-12 8:23:57 AM
2020-07-12 12:53:22 PM
Craiggles
Casual Listener
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Entire Library gone

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

JoeyCrozier
Regular
My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for...
2020-07-11 10:13:06 PM
2020-07-12 8:08:34 AM
JoeyCrozier
Regular
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

won't open when inkscape is running

PlanPremiumCountryUSADeviceHP Desktop M01-F0xxxOperating SystemWindows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- it appears as a background process in Task Manager for a second or two, then disap...

ahudson
Visitor
Plan Premium Country USA Device HP Desktop M01-F0xxx Operating System Windows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- ...
2020-07-12 4:58:42 AM
424 Views
0 replies
2 likes
Windows 10

424 Views
0 replies
2 likes

Spotify won't connect online, error 4

Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried:Turning Firewall offRunning as adminTotal clean reinstallSwitching to google DNSConnecting on different networkUninstalling antivirusSele...

Komrade_Laika
Casual Listener
Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried: Turning Firewall off Running as admin Total clean reinstall Switching to...
2020-06-28 9:22:11 AM
2020-07-12 1:46:44 AM
mrioscorrea
Visitor
603 Views
2 replies
0 likes

603 Views
2 replies
0 likes

Broken Spotify?

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify (but web spotify and phone spotify are ok) and i c...

Valeeva
Visitor
Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify...
2020-07-11 10:30:40 PM
2020-07-11 11:54:58 PM
Billy-J
Spotify Star
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Can't edit playlists/playlists don't update on desktpop

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. However, if I log in with my account (the one I use ...

Duda711
Visitor
My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. H...
2020-07-11 11:27:50 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Memory leak on importing local files

PlanPremiumCountryUSADeviceA PCOperating SystemWindows 10 My Question or IssueAs the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) when importing my local music directory that's 168 Gigs. Just started happen...

Slendermang
Casual Listener
Plan Premium Country USA Device A PC Operating System Windows 10 My Question or Issue As the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) ...
2020-07-11 9:54:24 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts