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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1607 Views

0 replies

2 likes

  • 1607 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145330 Views

83 replies

27 likes

  • 145330 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130239 Views

294 replies

22 likes

  • 130239 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10970 Views

1 replies

6 likes

  • 10970 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Stop playing/dislike button missing

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueSince a few days, my dislike/stop playing button has gone missing in my (up to date) Spotify app in Windows 10 from my daily mixes. For some reason, Spotify has stil...

Casual Listener

Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Since a few days, my dislike/stop playing button has gone missing in my (up to date) Spot...

Elena

Moderator

1204 Views

4 replies

0 likes

  • 1204 Views
  • 4 replies
  • 0 likes

trying to play songs and "cant play track" other

PlanPremiumCountryUSDevicelenovo lap topOperating Systemwin 10 when i select songs i tells me it cant play the selected track and i can download it to play or when i select a play list it simply cycles through all the songs one after the other withou...

Casual Listener

  Plan Premium Country US Device lenovo lap top Operating System win 10   when i select songs i tells me it cant play the selected track and i can download it to play or when i se...

Sebasty

Community Legend

550 Views

1 replies

0 likes

cant play track
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs added ro a playlist

PlanPremiumCountryBulgaria Operating SystemWindows 10 latest release My Question or IssueFor a few days now every song that i listen to gets added to a specific playlist. Even if the song was already in it it overwrites it as a newly added.

Visitor

Plan Premium Country Bulgaria  Operating System Windows 10 latest release   My Question or Issue For a few days now every song that i listen to gets added to a specific playlist. Ev...

Mario

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Allow upload of screen shots when reporting bugs

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

Regular

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

james_blonde

Regular

1509 Views

6 replies

0 likes

Desktop
Other
  • 1509 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Signin Error

PlanPremiumCountryNew ZealandDeviceDesktop WindowsOperating SystemWindows 10 My Question or IssueEvery time I close Spotify and reopen it, I get signed out and when I try to sign back in it gives me this error message but eventually signs me in after...

Casual Listener

Plan Premium Country New Zealand Device Desktop Windows Operating System Windows 10   My Question or Issue Every time I close Spotify and reopen it, I get signed out and when I try to ...

ThomasHartwey

Casual Listener

1571 Views

4 replies

0 likes

  • 1571 Views
  • 4 replies
  • 0 likes

Superuser Contribution No dislike button

PlanPremiumCountrySwedenDeviceLenovo laptopOperating SystemWindows 10there is simply no dislike button for the songs on the play lists !and this is irritating and awful !I'm a man of picky choices, and having to press the skip button endlessly is unb...

Casual Listener

Plan Premium Country Sweden Device Lenovo laptop Operating System Windows 10 there is simply no dislike button for the songs on the play lists ! and this is irritating and awful ! I'm a m...

momozex

Casual Listener

1228 Views

4 replies

1 likes

  • 1228 Views
  • 4 replies
  • 1 likes

Superuser Contribution Desktop app unusable

Can't change playlist coverCan't change playlist descriptionCan't sort music in any wayCan't select / move / delete multiple songsNo Local Files So, basically, the desktop app got replaced with the web version for no apparent reason. This is very sad...

Newbie

Can't change playlist cover Can't change playlist description Can't sort music in any way Can't select / move / delete multiple songs No Local Files   So, basically, the desktop app got re...

jonniemiles1

Casual Listener

1723 Views

9 replies

5 likes

Desktop
Windows
  • 1723 Views
  • 9 replies
  • 5 likes

Superuser Contribution Multiple selection on Desktop

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue Hello, I just got my Facebook profil hacked and can't seem to be able to retreive it (and my email address too), my spotify account was linked to it so I had to recreate ...

Casual Listener

  Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue   Hello,   I just got my Facebook profil hacked and can't seem to be able ...

Ivan

Spotify Legend

974 Views

6 replies

5 likes

  • 974 Views
  • 6 replies
  • 5 likes

System mistaking *new, different versions* for duplicates

Here is an issue that is becoming problematic for artists.In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version).The problem is that the system is now mistaking *new, different versions of songs* for d...

Music Fan

Here is an issue that is becoming problematic for artists. In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version). The problem is that the system ...

Israell

Music Fan

599 Views

1 replies

0 likes

singles
  • 599 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] No sound on Windows latest Spotify Desktop version

Plan PremiumCountryPortugal DeviceComputer/DesktopOperating SystemWindows 10 My Question or IssueFor some reason, when I try to listen to Spotify using the desktop app I can't hear a sound, either in my speakers or headphones. However, my sounds sett...

Casual Listener

Plan  Premium Country Portugal  Device Computer/Desktop Operating System Windows 10   My Question or Issue For some reason, when I try to listen to Spotify using the desktop ...

Elena

Moderator

6145 Views

3 replies

1 likes

Desktop
Sound issue
Windows 10
  • 6145 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Daily Mix not skipping disliked songs

Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do?PlanPremiumCountryPoland Device(iPhone XS,)Operating System(iOS 13.4.1) My Question or IssueSpotify Daily Mix is not skipping "disliked" ...

Newbie

Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do? Plan Premium Country Poland   Device (iPhone XS,) Operating System (iOS...

Ivan

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume control does not activate on mouse down

This is such a basic UI issue, I cannot believe a product as "mature" as Spotify has not addressed this. The volume control does not actuate on mouse down: it only applies when the tracker is dragged/scrubbed in either direction, or when the mouse is...

Casual Listener

This is such a basic UI issue, I cannot believe a product as "mature" as Spotify has not addressed this.   The volume control does not actuate on mouse down: it only applies when the tracker i...

Mario

Spotify Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add a profile picture, playlist cover, or playlist details.

There isn't even an option for it. I'm using the Windows app, not the web browser, and based on what I've seen, there's supposed to be a pencil icon when you hover over the playlist cover or profile picture to change the pictures and nothing shows up...

Casual Listener

There isn't even an option for it. I'm using the Windows app, not the web browser, and based on what I've seen, there's supposed to be a pencil icon when you hover over the playlist cover or profile ...

Xenia

Moderator

1014 Views

4 replies

0 likes

  • 1014 Views
  • 4 replies
  • 0 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

Music Fan

Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...

Peter

Spotify Legend

2065 Views

6 replies

2 likes

  • 2065 Views
  • 6 replies
  • 2 likes

Superuser Contribution 'Appears On' Section is still missing

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueGuys come on, seriously? The 'Appears On' section is still missing. Are you guys simply getting rid of it all together? Or what? It's been almost a month at this point.

Casual Listener

Plan Premium Country US Operating System Windows 10 My Question or Issue Guys come on, seriously? The 'Appears On' section is still missing. Are you guys simply getting rid of it all together?...

Ivan

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Missing album thumbnail that navigates to current song in playlist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThere used to be album artwork in the bottom left corner of the desktop Spotify app. When you clicked it, it would return you to the song location in the currently playing playlist. ...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue There used to be album artwork in the bottom left corner of the desktop Spotify app. When you clicked it, it w...

Elena

Moderator

1405 Views

2 replies

0 likes

Playlist issues
Playlist Managment Accessibility
  • 1405 Views
  • 2 replies
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Superuser Contribution scroll lag only on home tab

PlanPremiumCountryIndonesiaDeviceHP PavilionOperating SystemWindows 10 My Question or Issuewhen i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's smooth like normal. I've tried enabling and disabling the hardware accelera...

Newbie

Plan Premium Country Indonesia Device HP Pavilion Operating System Windows 10   My Question or Issue when i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's...

homepagelagged

Visitor

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

[Troubleshooting] Possible fix for playing songs on windows.

PlanPremium DeviceXiaomi Mi8, Windows 10 2004Operating SystemAndroid 10, Windows 10 x64 If your song doesn't play you can check you audio config in windows. As an example, I have a fiio K3 dac/amp and I use MusicBee for playing flacs over 16 bits and...

Newbie

Plan Premium   Device Xiaomi Mi8, Windows 10 2004 Operating System Android 10, Windows 10 x64   If your song doesn't play you can check you audio config in windows. As an example, I...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

Superuser Contribution [HELP] Spotify desktop app is stuck on a black screen for minute when starting

This is very annoying and started happening to me since a few days after the latest update. When starting the desktop app it often stays on a black screen for a long time (longer than usual) and won't load anything for minutes, I often have to force ...

Visitor

This is very annoying and started happening to me since a few days after the latest update. When starting the desktop app it often stays on a black screen for a long time (longer than usual) and won'...

sun101

Music Fan

16635 Views

13 replies

8 likes

  • 16635 Views
  • 13 replies
  • 8 likes

windows and chromecast application: only in random

Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...

Regular

Plan Free/ Country France   Operating System  Windows 10 et chromecast   My Question or Issue    Usually, I launch music through the spotify windows deskt...

Benoit2

Regular

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes