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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81241 Views

40 replies

68 likes

  • 81241 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777216 Views

503 replies

64 likes

  • 777216 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18368 Views

19 replies

5 likes

  • 18368 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
  • 0 replies
  • 4 likes

Superuser Contribution cant add certain song to playlist

PlanFreeCountryUS DeviceDesktopOperating System(Windows 10) My Question or IssueI keep trying to add the song "Man of the year (OG)" but when I right-click, nothing shows up to add to the playlist, same thing happening with the song "slasher" by juic...

Visitor

  Plan Free Country US   Device Desktop Operating System (Windows 10)   My Question or Issue I keep trying to add the song "Man of the year (OG)" but when I right-click, no...

Ivan

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify on windows doesnt work and i cant search music on browser

i am on laptop and when i open desktop spotify i cant play, it just shows me something like thisi just got spotify premium with family subscription and on phone is working perfectly(iphone xs ios 14.0.1) and on my windows 10 64 bits it doesnt work, a...

Casual Listener

i am on laptop and when i open desktop spotify i cant play, it just shows me something like this i just got spotify premium with family subscription and on phone is working perfectly(iphone xs ios...

vizi

Casual Listener

1239 Views

2 replies

0 likes

  • 1239 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify is not displaying display name, only user name

PlanPremiumCountrySwedenDeviceWindows PCOperating SystemWindows 10 My Question or IssueI have an issue where my display name won't show up for my logged in user. It only shows my username which is like a long range of random characters and doesn't re...

Visitor

Plan Premium Country Sweden Device Windows PC Operating System Windows 10   My Question or Issue I have an issue where my display name won't show up for my logged in user. It only show...

Thaliel

Roadie

1859 Views

2 replies

0 likes

Desktop (Windows)
display name
user name
  • 1859 Views
  • 2 replies
  • 0 likes

Solved!! Album Cover Art Missing from the Bottom-Left Now Playing Section

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or IssueAs of a few days ago, the Album cover art from the bottom-left corner of the Spotify desktop app has gone missing. The Title and Artist were to the right and the Album cover...

Casual Listener

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue As of a few days ago, the Album cover art from the bottom-left corner of the Spotify desktop...

iirenechoi

Newbie

16858 Views

6 replies

1 likes

  • 16858 Views
  • 6 replies
  • 1 likes

No sound on Desktop app (just re-downloaded, and NOT a general sound problem)

PlanPremium DeviceLenovo Yoga 2018Operating SystemWindows 10 My Question or IssueSince last week when Spotify updated, I can't use my desktop app. It looks like it's playing the music, but there's no sound. It is NOT a computer sound issue, and I jus...

Casual Listener

Plan Premium   Device Lenovo Yoga 2018 Operating System Windows 10   My Question or Issue Since last week when Spotify updated, I can't use my desktop app. It looks like it's pla...

OneByBoo

Roadie

808 Views

3 replies

1 likes

Desktop Windows 10
Sound issue
update bug
  • 808 Views
  • 3 replies
  • 1 likes

Superuser Contribution Windows 10, MacOs and iOS apps not syncing

PlanPremiumCountry DeviceiPhone XS Max, Macbook Pro 2019, Desktop PC - Windows 10Operating SystemiOS 13.6.1, MacOS 10.15.6, Windows 10 2004 19041.450 My Question or Issue Hi, I've just signed up to use Spotify Premium. I'm using a desktop PC, a Macbo...

Casual Listener

Plan Premium Country   Device iPhone XS Max, Macbook Pro 2019, Desktop PC - Windows 10 Operating System iOS 13.6.1, MacOS 10.15.6, Windows 10 2004 19041.450   My Question or Issue ...

Converge57

Casual Listener

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on laptop change soundmix depending on volume

My spotify seems to change the mix of the audio depending on the volume slider in spotify itself. Playing around with the system volume and the in app slider, I found out that the lower volumes are more bass heavy while the high volumes are very tinn...

Newbie

My spotify seems to change the mix of the audio depending on the volume slider in spotify itself. Playing around with the system volume and the in app slider, I found out that the lower volumes are m...

Elena

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify desktop doest work

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWin7 My Question or Issue Spotify doest work, when i hit the play button nothing happens and the program stays open in the task manager even after i closei already tried search the host files, but ...

Newbie

Plan Premium Country Brazil Device Desktop Operating System Win7   My Question or Issue  Spotify doest work, when i hit the play button nothing happens and the program stays open ...

Ivan

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Friend Activity" is updated with one song delay

PlanPremiumCountryTurkeyDeviceWindows PCOperating SystemWindows 10 My Question or Issue"Friend Activity" always shows the previous song that they listened. Assume that there are 3 songs; A, B, and C and I'm listening them respectively. Let's say I st...

Casual Listener

Plan Premium Country Turkey Device Windows PC Operating System Windows 10   My Question or Issue "Friend Activity" always shows the previous song that they listened.    Ass...

onr1

Casual Listener

42480 Views

7 replies

17 likes

  • 42480 Views
  • 7 replies
  • 17 likes

Superuser Contribution Queue not working correctly when adding songs (Windows)

PlanPremiumCountrySpainDeviceDell and VaioOperating SystemWindows 10 My Question or IssueSymilar to another user's issue, but on Windows. Adding in queue does not add forward, it skips one song, or duplicates or triplicates. Also, moving songs does w...

Newbie

Plan Premium Country Spain Device Dell and Vaio Operating System Windows 10   My Question or Issue Symilar to another user's issue, but on Windows. Adding in queue does not add forward...

Ivan

Spotify Legend

837 Views

1 replies

0 likes

Queue bug
queue error
  • 837 Views
  • 1 replies
  • 0 likes

Downloading playlists offline to D: drive

I have been trying to figure out how to download a playlist that is already downloaded offline on my Windows 10 PC to a Scan disk drive. Can someone please help me?

Newbie

I have been trying to figure out how to download a playlist that is already downloaded offline on my Windows 10 PC to a Scan disk drive. Can someone please help me?

453 Views

0 replies

0 likes

downloading
  • 453 Views
  • 0 replies
  • 0 likes

Solved!! Inactive Page

Hi, I couldn't find anything related to my queries. But I am a premium user and my device is a Dell XPS 15 9570 operating on Windows 10 in Singapore. I noticed lately that whenever I open spotify, the page looks like the screen capture I have include...

Casual Listener

Hi, I couldn't find anything related to my queries. But I am a premium user and my device is a Dell XPS 15 9570 operating on Windows 10 in Singapore.    I noticed lately that whenever I o...

helloiam_max

Casual Listener

951 Views

2 replies

0 likes

  • 951 Views
  • 2 replies
  • 0 likes

cannot access spotify.com from laptop - all other web sites are fine

Plan PremiumCountry UKDevice Dell XPS 13Operating System Windows 10 My Question or IssueI can no longer access www.spotify.com from my Windows 10 laptop, since doing a Spotify account password reset this morning (same problem from any browser). All o...

Casual Listener

Plan Premium Country UK Device Dell XPS 13 Operating System Windows 10   My Question or Issue I can no longer access www.spotify.com from my Windows 10 laptop, since do...

Simon_londoner

Casual Listener

1303 Views

4 replies

0 likes

  • 1303 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now message

PlanPremiumCountryUnited StatesDevice(Windows PC)Operating SystemWindows 10 My Question or IssueRecently Spotify wont let me play any songs on the windows app. I have tried logging back in, reinstalling, wiping every bit of Spotify data from my pc, a...

Casual Listener

  Plan Premium Country United States Device (Windows PC) Operating System Windows 10   My Question or Issue Recently Spotify wont let me play any songs on the windows app. I have...

Ivan

Spotify Legend

1439 Views

7 replies

0 likes

Windows 10
  • 1439 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Cant Play Current Song" Repeated Error

Plan - I have a premium Plan (family plan). Country - United States Device - MacBook AirOperating System - iOS Catalina My Question or IssueFor about two months now the Spotify MacOS Desktop App has been silencing my music and displaying the error no...

Casual Listener

Plan - I have a premium Plan (family plan).  Country - United States   Device - MacBook Air Operating System - iOS Catalina   My Question or Issue For about two months now the S...

Alex

Spotify Legend

2674 Views

5 replies

0 likes

bluetooth connection
Cant play current song
reboot
  • 2674 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremium (Duo)CountryGermanyDeviceHuawei Honor 8, ComputerOperating SystemAndroid Version 7.0 and Windows 10 My Question or IssueThe autoplay feature does not work for me, despite it being activated. Spotify gave me the prompt it would automatical...

Visitor

Plan Premium (Duo) Country Germany Device Huawei Honor 8, Computer Operating System Android Version 7.0 and Windows 10   My Question or Issue The autoplay feature does not work for me,...

Ivan

Spotify Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Friends Feed not working

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI've seen this issue going on for 2 years. It's been happening to me for about 3 months or more now. The friends feed doesn't work for me. I have two friends on spotify, and...

Regular

Plan Free Country USA Device Laptop Operating System Windows 10   My Question or Issue I've seen this issue going on for 2 years. It's been happening to me for about 3 months or more n...

Ghostb0rk

Regular

981 Views

8 replies

2 likes

  • 981 Views
  • 8 replies
  • 2 likes

Superuser Contribution "The Spotify Application Is Not Responding" when starting up PC

PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueHello!I've been having this issue for a very long time. Whenever I start up my PC Spotify gives me an Error saying "The Spotify Application Is Not Responding" while Spotify actual...

Casual Listener

 Plan Free Country  Germany   Operating System Windows 10   My Question or Issue Hello! I've been having this issue for a very long time. Whenever I start up my PC ...

TheRubinMusic

Visitor

47524 Views

17 replies

1 likes

  • 47524 Views
  • 17 replies
  • 1 likes

Superuser Contribution Connect a Device Reshuffles Playlist

When playing a playlist on the desktop with the shuffle option ON then using the "Connect a Device" to connect to a device (Amazon Echo) or back to the desktop, the playlist reshuffles replaying songs already played. It is not brought back to the beg...

Newbie

When playing a playlist on the desktop with the shuffle option ON then using the "Connect a Device" to connect to a device (Amazon Echo) or back to the desktop, the playlist reshuffles replaying song...

Elena

Moderator

439 Views

1 replies

2 likes

  • 439 Views
  • 1 replies
  • 2 likes

Superuser Contribution Keep offline music after reinstalling Windows 10.

PlanPremiumCountrySouth AfricaDevicePCOperating SystemWindows 10 My Question or IssueCan I backup the offline music folder (or maybe every folder linked to the Spotify app) to a secondary drive so that when I reinstall Windows 10 I just move the fold...

Regular

Plan Premium Country South Africa Device PC Operating System Windows 10   My Question or Issue Can I backup the offline music folder (or maybe every folder linked to the Spotify app) t...

N-ichola-z

Regular

553 Views

2 replies

2 likes

  • 553 Views
  • 2 replies
  • 2 likes