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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133700 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133700 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50484 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50484 Views
  • 0 replies
  • 32 likes

Solved!! Can't play song/ Unavailable

PlanFree/PremiumCountryPH DeviceComputer(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to play the song Kimi ni Todoke by Tomofumi Tanizawa, I searched and...

  • Newbie
  • Plan Free/Premium CountryPH   DeviceComputer (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating SystemWindows (iOS 10, Android Oreo, Windows 10,etc.)   My Question ...
  • A_Musicophile
  • Community Legend
  • 822 Views
  • 1 replies
  • 0 likes
  • Anime Song
    kimi ni todoke
    tomofumi tanizawa
  • 822 Views
  • 1 replies
  • 0 likes

Spotify starts automatically on desktop, in spite of being set NOT to. Recent problem

PlanFree/PremiumCountry DeviceDesktopOperating SystemWIN10My Question or IssueTwo days ago, Spotify began loading automatically on startup of my desktop. None of the settings on Spotify have been changed. The option for " "Open Spotify automatically....

  • Casual Listener
  • Plan Free/Premium Country   Device Desktop Operating System WIN10 My Question or Issue Two days ago, Spotify began loading automatically on startup of my desktop. None of the settings o...
  • Jollof
  • Composer
  • 210 Views
  • 5 replies
  • 0 likes
  • 210 Views
  • 5 replies
  • 0 likes

No dislike/don't play button on win10?

PlanFreeCountry DeviceDell Latitude E6410Operating SystemWindows 10 My Question or IssueThere appears to be absolutely no way to dislike or stop a song from playing in my daily mix on the windows 10 client. I've had a few songs I'd rather never hear ...

  • Newbie
  • Plan Free Country   Device Dell Latitude E6410 Operating System Windows 10   My Question or Issue There appears to be absolutely no way to dislike or stop a song from playing in m...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

[ISSUE] Account ID Name Converted To Random Numbers [Post-Facebook Connect Reactivation]

PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 8.1 64-Bit, Spotify My Question or IssueAfter the reactivation of my Facebook connection to Spotify, my account username changed to random numbers (1112832207). If I log out, and lo...

  • Newbie
  • Plan Free Country United Kingdom Device Desktop PC Operating System Windows 8.1 64-Bit, Spotify   My Question or Issue After the reactivation of my Facebook connection to Spotify, my a...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Solved!! Playlist partially downloaded

PlanFreeCountryUSDeviceHP Pavilion (Desktop)Operating SystemWindows 8.1 My Question or IssueI'm trying to play the contents of a playlist but from what it seems even when I click the download button and the green button appears on the left (indicatin...

  • Newbie
  • Plan Free Country US Device HP Pavilion (Desktop) Operating System Windows 8.1   My Question or Issue I'm trying to play the contents of a playlist but from what it seems even when I c...
  • Jollof
  • Composer
  • 1269 Views
  • 1 replies
  • 0 likes
  • 1269 Views
  • 1 replies
  • 0 likes

Solved!! Blue Screen - DRIVER POWER STATE FAILURE

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this problem? (it only occurs during spotify initializatio...

  • Casual Listener
  • Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this pr...
  • Andyking1in
  • Visitor
  • 998 Views
  • 3 replies
  • 0 likes
  • 998 Views
  • 3 replies
  • 0 likes

Self playing track

I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track was played but this was weeks ago. Has anyone else experienc...

  • Gig Goer
  • I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played.   I have not selected it. The random track ...
  • 132 Views
  • 0 replies
  • 0 likes
  • self playing track
  • 132 Views
  • 0 replies
  • 0 likes

My Spotify keeps connecting with other devices

CountryPolandDeviceHuawei P10 liteOperating System Windows 10 My Question or IssueFor about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also it connects with other devices, which are not even at my house. I can tell, b...

  • Newbie
  • Country Poland Device Huawei P10 lite Operating System  Windows 10   My Question or Issue For about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also ...
  • 410 Views
  • 0 replies
  • 1 likes
  • 410 Views
  • 0 replies
  • 1 likes

Solved!! Windows 10 App CPU Usage

PlanPremiumCountryUSADeviceWIndows 10 DesktopOperating SystemWindows 10 My Question or IssueSpotify app eats the CPU on a speedy new desktop machine. How do I reduce this? Spotify works fine on my little Android phone. Why is the Windows version such...

  • Casual Listener
  • Plan Premium Country USA Device WIndows 10 Desktop Operating System Windows 10   My Question or Issue Spotify app eats the CPU on a speedy new desktop machine.   How do I red...
  • rmfrench314
  • Casual Listener
  • 816 Views
  • 2 replies
  • 0 likes
  • 816 Views
  • 2 replies
  • 0 likes

Songs are both added and not added to library

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemWindows 10MacOS Mojave (10.14) My Question or IssueI have songs that I have added into my library on the desktop previously, and then when searching the song or if it appears in suggested, it shows...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 6s Operating System Windows 10 MacOS Mojave (10.14)   My Question or Issue I have songs that I have added into my library on the desktop...
  • A_Musicophile
  • Community Legend
  • 157 Views
  • 3 replies
  • 0 likes
  • 157 Views
  • 3 replies
  • 0 likes

Superuser Contribution Continuously skipping

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa. I have tried to find answers through the community including uninstalling the windows app mulitpl...

  • Casual Listener
  • My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa.  I have tried to find answers through ...
  • Peter
  • Spotify Legend
  • 160 Views
  • 2 replies
  • 2 likes
  • 160 Views
  • 2 replies
  • 2 likes

Superuser Contribution [BUG] Folder Playlist Random Play not random

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI'm playing the folder of my top 100 of each year, but the random is not random as double play in row. So if the song is found in each 3 playlist, it will play 3 times in a row...

SpotifyBug.PNG
  • Newbie
  •   Plan Premium Country Canada Operating System Windows 10   My Question or Issue I'm playing the folder of my top 100 of each year, but the random is not random as double play in r...
  • Peter
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Bug Playlist
    Folder Playlist
    Random shuffle
  • 230 Views
  • 1 replies
  • 0 likes

Windows 10 Game Bar Doesn't work with Family Premium Account

PlanFree/PremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 Home 1903 May Update My Question or IssueI have found what i suspect is a bug of sorts in the Spotify Widget for the Windows 10 Game Bar. When i'm logged into Spotify wit...

Premium Account.PNG Non-Premium.PNG
  • Casual Listener
  • Plan Free/Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Home 1903 May Update   My Question or Issue I have found what i suspect is a bug of sorts in th...
  • alec2dabreen
  • Casual Listener
  • 2971 Views
  • 3 replies
  • 2 likes
  • 2971 Views
  • 3 replies
  • 2 likes

Solved!! My Spotify won't play songs after a couple of seconds

I have been using spotify for the past couple of years now at this point and this is the first issue that I have personally came accross. I have been using the basic windows spotify version but I am recently bought a subscripton for spotify. for some...

  • Casual Listener
  • I have been using spotify for the past couple of years now at this point and this is the first issue that I have personally came accross. I have been using the basic windows spotify version but I am ...
  • JustinRTodd
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • 520 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Stream ONE stream to multiple Sonos Speakers?

Hey Dear Lovers of Good Music :), I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers. There was an update on this feature idea about 2 years ago over herehttps://community.spotify.com/t5/Live-Ide...

  • Casual Listener
  • Hey Dear Lovers of Good Music :),   I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers.   There was an update on this feature idea...
  • UntamedPhoenixZ
  • Casual Listener
  • 3922 Views
  • 5 replies
  • 0 likes
  • 3922 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution URI isn't workintg for Spotify Exchange.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI would like to share my playlist on Spotify Exchange but I can't seem to be able to post it. I always get the following error:"You must include a Spotify Playlist URI/link to cr...

  • Casual Listener
  •   Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I would like to share my playlist on Spotify Exchange but I can't seem to be able to post it.&nbsp...
  • sedmi
  • Casual Listener
  • 642 Views
  • 3 replies
  • 0 likes
  • 642 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] Not synced with Android nor Lastfm since last update

Hello, Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer.Also, Lastfm doesn't detect the songs I play on my desktop Spotify since that same update. I trie...

  • Newbie
  • Hello,   Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer. Also, Lastfm doesn't detect the son...
  • Peter
  • Spotify Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 7: Sotify hide volume control icon in systray

Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's less accurate. Why Spotify forces this behaviour?

  • Newbie
  • Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes 😞 This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's...
  • Ivan
  • Spotify Legend
  • 580 Views
  • 3 replies
  • 0 likes
  • 580 Views
  • 3 replies
  • 0 likes

Superuser Contribution Just updated Windows, now every song says "Spotify can't play this right now..."

Spotify Premium - USAHP LaptopWindows 10 Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763). Since the update, every single song on Spotify says "Spotify can't play this right now. If y...

  • Newbie
  • Spotify Premium - USA HP Laptop Windows 10   Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763).  Since the update, ever...
  • NicolasOS
  • Newbie
  • 299 Views
  • 5 replies
  • 1 likes
  • 299 Views
  • 5 replies
  • 1 likes

Superuser Contribution Podcast "Fest & Flauschig" lässt sich nicht mehr abspielen

Premium AccountCountry: Germany Device + Operating SystemSamsung Galaxy S6 Edge (Android 7.0)Desktop (Windows 10) My Question or IssueIch kann den Podcast "Fest & Flauschig" nicht mehr mit der Spotify-App (egal, ob am PC oder am Handy) abspielen, die...

  • Casual Listener
  • Premium Account Country: Germany   Device + Operating System Samsung Galaxy S6 Edge (Android 7.0) Desktop (Windows 10)   My Question or Issue Ich kann den Podcast "Fest & F...
  • Jochen59
  • Music Fan
  • 11653 Views
  • 8 replies
  • 3 likes
  • 11653 Views
  • 8 replies
  • 3 likes