Spotify web won't play songs on playlists

[dexter22]

Plan

Premium

Country

Device

Windows dell laptop

Operating System

Windows 10

My Question or Issue

Hi,

I can't play any song on spotify Web which is in playlist. When i enter songs album it's all fine. This is extremely frustrating as i can't have Spotify app (my laptop is old and drivers in W10 are not working properly showing I have no internet access even though I have it). 

[Ivan · Accepted solution]

Hey there @dexter22, 

Help’s here!

Make sure you check if you observe the same when using the web payer in a private/incognito window. This makes sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.

In case this persists, check out this Ongoing Issue thread where other users reported similar issues with the web player. You can add your vote by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

Hope this helps. Let us know if you have any questions.  

[dexter22]

Thanks! I tried incognito tab and it 'unlocked' it for whole Opera browser... Or maybe it was just a coincidence. Nonetheless, worked 😄

[Ver]

Hey @dexter22,

Thanks for keeping us posted 🙂

Glad to hear it worked out and everything is running smoothly again.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

Stay safe!