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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83390 Views

40 replies

68 likes

  • 83390 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790649 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22581 Views

22 replies

7 likes

  • 22581 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3017 Views

0 replies

4 likes

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Solved!! Will the desktop version of spotify work on microsoft surface pro 6/7

PlanPremiumCountryUSADevicecurrently using it on my iphone 12 pro, might be getting a surface pro 6 or 7 for christmas and use spotify on thatOperating SystemWindows 10, version 1709 build 16299 and later versions are the systems in question My Quest...

Regular

  Plan Premium Country USA Device currently using it on my iphone 12 pro, might be getting a surface pro 6 or 7 for christmas and use spotify on that Operating System Windows 10, version...

Xxcookieking

Regular

1323 Views

2 replies

0 likes

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Spotify not detecting files randomly

I have a few mp3 files in a folder. That folder is selected as local files library and for some reson it stops detecting these files. Somtimes few, somtimes all of them, and somtimes its fine.

Casual Listener

I have a few mp3 files in a folder. That folder is selected as local files library and for some reson it stops detecting these files. Somtimes few, somtimes all of them, and somtimes its fine.

noah82

Newbie

4018 Views

10 replies

0 likes

Windows
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Superuser Contribution Spotify Connect doesnt work on the windows app

PlanFamily PremiumCountryTurkey DeviceMonster Tulpar T5 v19.1Operating SystemWindows 10 My Question or IssueSpotify Connect doesn't work on the windows app, but it works with the Spotify web player and my tablet. I tried reinstalling Spotify after de...

Casual Listener

Plan Family Premium Country Turkey   Device Monster Tulpar T5 v19.1 Operating System Windows 10   My Question or Issue Spotify Connect doesn't work on the windows app, but it wor...

Ver

Spotify Legend

654 Views

3 replies

1 likes

  • 654 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify randomly pausing following Windows 10 update & Spotify update

Spotify is randomly pausing during playback. I've used the log-out on all devices fix suggested on the forum which does not solve the issue.I'm using an Acer laptop on Windows 10. I've never had the problem until today.

Visitor

Spotify is randomly pausing during playback.  I've used the log-out on all devices fix suggested on the forum which does not solve the issue. I'm using an Acer laptop on Windows 10.  I've ...

Ivan

Spotify Legend

569 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Desktop][Playlists] Calander-Alarmed Playlists

Our Home Office has a very strict Gotta Have Fun Exercise Policy! We would like Spotify to play specific sets of three song playlists at regular intervals. We start at 9am after a 1.5 hour dog walk. So at 10:30am we want a 3 song dance play to go off...

Casual Listener

Our Home Office has a very strict Gotta Have Fun Exercise Policy!   We would like Spotify to play specific sets of three song playlists at regular intervals.   We start at 9am after a 1...

258 Views

0 replies

0 likes

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  • 0 likes

Superuser Contribution When I start the Windows app, it simply displays a blank screen, but with the usual top-left menu.

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 Basically what it says in the title. The web player works fine, so it's not a connection issue.

Regular

Plan Premium Country United States Device PC Operating System Windows 10   Basically what it says in the title. The web player works fine, so it's not a connection issue.  

Ivan

Spotify Legend

803 Views

2 replies

0 likes

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Superuser Contribution Spotify keeps deleting songs from my library

PlanPremium for StudentsCountryCzech RepublicDevicePC, Samsung Galaxy S6Operating SystemWindows 10, Android 7.0 My Question or IssueHello,recently I've noticed that Spotify keeps randomly deleting some of my saved songs from my library. It's obvious ...

Newbie

Plan Premium for Students Country Czech Republic Device PC, Samsung Galaxy S6 Operating System Windows 10, Android 7.0   My Question or Issue Hello, recently I've noticed that Sp...

Jeremy

Spotify Legend

2490 Views

6 replies

4 likes

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  • 6 replies
  • 4 likes

Album Display for Artist

My Question or IssueWhen you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography, like Queen, you're going to be scrolling for a while. Album'...

Regular

  My Question or Issue When you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography,...

Billy-J

Spotify Star

673 Views

1 replies

0 likes

album
Albums
display
Layout
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Superuser Contribution [BUG][Desktop][Developer] Volume bar jitters if sliding with mouse

Bug report (just found this idea section, though): The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released.ExampleEnvironment:Spotify 1.1.45.621.gdddebadcWIN 10 64bitExter...

Regular

Bug report (just found this idea section, though):   The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released. ...

Elena

Moderator

663 Views

1 replies

0 likes

Desktop
Developer
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Superuser Contribution Discover weekly playlist was rebuilt in the middle of the week (songs disappeared from the list)

PlanPremiumCountryCyprusDeviceiPhone 6, Win 10 laptopOperating System(iOS 12.4.8, Windows 10)Settings:"show unavailable songs" is turned on My Question or Issue1. I've listened all songs of discover weekly in first 2 days of the week (partly from des...

Roadie

Plan Premium Country Cyprus Device iPhone 6, Win 10 laptop Operating System (iOS 12.4.8,  Windows 10) Settings: "show unavailable songs" is turned on   My Question or Issue 1. I...

Elena

Moderator

830 Views

3 replies

0 likes

Discover Weekly
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  • 3 replies
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Superuser Contribution Spotify can't play ANY songs on the desktop app.

PlanPremiumOperating SystemWindows 10 My Question or IssueI'm using the desktop app for Spotify and every time I try to play any song, it always says "Spotify can't play this right now." error message. I have no idea on how to fix this so can someone...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue I'm using the desktop app for Spotify and every time I try to play any song, it always says "Spotify can't play this right n...

Jeremy

Spotify Legend

5876 Views

4 replies

1 likes

  • 5876 Views
  • 4 replies
  • 1 likes

Superuser Contribution About Artist: Can't move through

Plan: FreeCountry: UKDevice: Window 10 PC My Question or IssueWas wondering if Free users can no longer see more than 3 Artist pictures as I can't move left or right. When you go into about artist and they have pictures I used to be able to open the ...

Newbie

Plan: Free Country: UK Device: Window 10 PC   My Question or Issue Was wondering if Free users can no longer see more than 3 Artist pictures as I can't move left or right. When you go into ...

Elena

Moderator

711 Views

2 replies

3 likes

  • 711 Views
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Superuser Contribution Spotify app not working

PlanPremiumDeviceDesktop Operating SystemWindows 10 My Question or IssueThe songs are not playing in the app, my playlists are all empty and it also cannot detect my other devices. I tried to use the web Spotify. I can play songs there but cannot sea...

Visitor

  Plan Premium Device Desktop  Operating System Windows 10    My Question or Issue The songs are not playing in the app, my playlists are all empty and it also cannot det...

Mario

Spotify Legend

1088 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Albums or queued songs continually stop playback on Windows

hi there, i've been having this issue on spotify for months and it's driving me mad! whenever i play an album, spotify will play one or two songs before stopping playback and hiding the album cover, graying out the play/pause/skip buttons, and hiding...

Casual Listener

hi there,   i've been having this issue on spotify for months and it's driving me mad!  whenever i play an album, spotify will play one or two songs before stopping playback and hiding t...

Elena

Moderator

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Art of Local Files Showing on Synced Moblie Devices but not on PC

Recently, I have added a bunch of local files to my Spotify Playlist and have synced them to my iPhone. While most of the album art shows on both devices, some album art only shows on my iPhone, and not my PC, despite it being the source of the local...

Newbie

Recently, I have added a bunch of local files to my Spotify Playlist and have synced them to my iPhone. While most of the album art shows on both devices, some album art only shows on my iPhone, and ...

Mario

Spotify Legend

1409 Views

1 replies

0 likes

  • 1409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Choppy/Crackling Playing over Bluetooth Reciever/Headset

I have Spotify Premium. I wanted to be able to wirelessly play Spotify to my Speakers, so I bought a Logitech Wireless Speaker Adapter. If i play a song (either one from my own library or one streaming through spotify) the sound quallity is extrmemly...

Casual Listener

I have Spotify Premium. I wanted to be able to wirelessly play Spotify to my Speakers, so I bought a Logitech Wireless Speaker Adapter. If i play a song (either one from my own library or one streami...

Jeremy

Spotify Legend

100634 Views

20 replies

4 likes

  • 100634 Views
  • 20 replies
  • 4 likes

[Desktop][Other] Crackling and popping when using bluetooth device. ONLY ON SPOTIFY

before you remove this for being a similar post, at least acknowledge the sheer amount of similar complaints, dating back 8 f************ years. Why does your app have such a problem with certain bluetooth devices? ive uninstalled it multiple times. ...

Gig Goer

before you remove this for being a similar post, at least acknowledge the sheer amount of similar complaints, dating back 8 f************ years.    Why does your app have such a problem w...

334 Views

0 replies

0 likes

Desktop
Other
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Superuser Contribution None of the playlist alphabetization articles actually answer the question

PlanPremium student CountryUnited States Devicemacbook air and acer nitro 5 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to know about the previous feature that allowed you to sort playlists, NOT the artists or a...

Newbie

Plan Premium student  Country United States  Device macbook air and acer nitro 5  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...

Ver

Spotify Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant see my friends activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy friends and I like to see what others are listening to, the problem is that i can't see th...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my frie...

Jeremy

Spotify Legend

4052 Views

2 replies

0 likes

  • 4052 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify in Windows 10 is... flakey.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe last few months I've noticed that the Spotify app is really flakey. For example, it will randomly say I'm playing on another device, but when I try to switch it, the...

Regular

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue The last few months I've noticed that the Spotify app is really flakey.   For example,...

Elena

Moderator

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes