Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify refuses to play anything when i use my PC, whether it is the app or the web player, it will keep skipping through a playlist showing a blue error message saying...
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Spotify refuses to play anything when i use my PC, whether it is the app or the web player, ...
Casual Listener
1133 Views
1 replies
0 likes
So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and album name, but can't click on the artist name und...
So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and...
Spotify Legend
497 Views
1 replies
0 likes
PlanPremium CountryNew ZealandDeviceHP Spector Operating SystemWindows 10 My Question or IssueConnect is not working, windows 10 behaves as if it is logged into a different account. This started happening after the recent update. I would prefer Conne...
Plan Premium Country New Zealand Device HP Spector Operating System Windows 10 My Question or Issue Connect is not working, windows 10 behaves as if it is logged into a d...
Casual Listener
489 Views
3 replies
0 likes
-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify windows10 app detects and can play on all of my various Alexa & MusicCas...
-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify ...
373 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueWhen I shuffle a playlist it creates a lot of duplicates in the que, how can...
Plan Premium Country United Kingdom Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue ...
Regular
1991 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10, latest update I presume My Question or IssueAs subject - I've noticed this happen a lot recently and its incredibly frustrating It happens on 2 different occasions:First, if i hit play on m...
Plan Premium Country UK Device Desktop Operating System Windows 10, latest update I presume My Question or Issue As subject - I've noticed this happen a lot recently and its incredib...
Regular
804 Views
3 replies
1 likes
Hi, Experiencing high usage of the CPU (much more than ordinary). Normal values ranging between 1-4%. My plan is premium, platform windows-10. This occured sometime late last week.
Hi, Experiencing high usage of the CPU (much more than ordinary). Normal values ranging between 1-4%. My plan is premium, platform windows-10. This occured sometime late last wee...
Regular
4254 Views
17 replies
1 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes immediately as soon as a song should be played without any error message.I can launch the program. I can open and edit playlists etc. without issue. I'm a...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Spotify crashes immediately as soon as a song should be played without any error message. I c...
Regular
550 Views
2 replies
0 likes
PlanFreeCountryUSADeviceWindows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. My Question or IssueI cannot connect to the internet; error code: 4. A...
Plan Free Country USA Device Windows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today.&nb...
589 Views
0 replies
2 likes
PlanFree/PremiumCountryARGENTINA Operating SystemWindows 10 My Question or IssueSpotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the card's panel. That works, but this reproduces all music in stereo and not in 5.1...
Plan Free/Premium Country ARGENTINA Operating System Windows 10 My Question or Issue Spotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the c...
Visitor
1769 Views
6 replies
0 likes
Plan: FreeCountry: AustraliaDevice: PCVersion: Windows 10 I'm currently looking at spotify as a podcast platform as I'm listening to a few. The first one I selected following and it appears in my library podcasts fine. The second one same producer ho...
Plan: Free Country: Australia Device: PC Version: Windows 10 I'm currently looking at spotify as a podcast platform as I'm listening to a few. The first one I selected following and it ...
346 Views
0 replies
0 likes
PlanFree/PremiumCountryukDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)windows vlaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I change the display format for my Recently Played music icons? it's d...
Plan Free/Premium Country uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) windows vlaptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
Casual Listener
1029 Views
4 replies
0 likes
PlanpremiumCountrySaudi ArabiaDevicePCOperating SystemWindows 10 My Question or Issuei have reinstalled spotify 3 times and the issue is still present, it usually plays 1 full song then the next one gets cut midway i tried doing every single thing i ...
Plan premium Country Saudi Arabia Device PC Operating System Windows 10 My Question or Issue i have reinstalled spotify 3 times and the issue is still present, it usually plays 1 ful...
Spotify Legend
1849 Views
1 replies
0 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueCant log in from my PC after have done a fresh install of windows. It shows me (pic) and ive tried looking on youtube and google around. nothing works so far, tried with d...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Cant log in from my PC after have done a fresh install of windows. It shows me (pic) and ive tr...
Casual Listener
17526 Views
10 replies
1 likes
I managed to search for local files and add them to playlists on my desktop (Windows 10, app), but they are not playing. They don't show any error message, it's just stuck at 0:00. However, after downloading them on my mobile app (iPhone SE), they pl...
I managed to search for local files and add them to playlists on my desktop (Windows 10, app), but they are not playing. They don't show any error message, it's just stuck at 0:00. However, after dow...
320 Views
0 replies
0 likes
I use Windows 10. I reset my computer and Spotify came installed by the Windows Store. I used that Spotify for a while, but yesterday I realized that Spotify was not opening. I would try to remove it from the control panel and settings, but Spotify w...
I use Windows 10. I reset my computer and Spotify came installed by the Windows Store. I used that Spotify for a while, but yesterday I realized that Spotify was not opening. I would try to remove it...
Casual Listener
623 Views
2 replies
1 likes
PlanFreeCountryGermanyDeviceThoshiba NotebookOperating SystemWindows 10 My Question or Issue Hello, I always have the same problem, after clean installation, after new account... When in the left lower corner "a brief message from our sponsors" appea...
Plan Free Country Germany Device Thoshiba Notebook Operating System Windows 10 My Question or Issue Hello, I always have the same problem, after clean installation, a...
442 Views
0 replies
0 likes
PlanFamily PremiumCountryCanadaDeviceRazer BladeOperating SystemWindows 10 My Question or IssueMy Recently Played on my home page on the desktop app won't update. It only occurs on the desktop app on both the spotify download and the Microsoft Store ...
Plan Family Premium Country Canada Device Razer Blade Operating System Windows 10 My Question or Issue My Recently Played on my home page on the desktop app won't update. It ...
Visitor
842 Views
1 replies
0 likes
PlanFamily Premium CountryU.S.A. DeviceDesktop PC and Android Mobile Device Operating System(Windows 10, Android Oreo) My Question or IssueThe "Recently Played" list on the Home screen has not updated for over half a year. There was a thread opened f...
Plan Family Premium Country U.S.A. Device Desktop PC and Android Mobile Device Operating System (Windows 10, Android Oreo) My Question or Issue The "Rece...
405 Views
0 replies
3 likes
Plan Family/PremiumCountry Germnany Windows 10 Pro Build 2004 Seit 14 Tagen funktioniert Spotify nicht mehr auf meinem Windows 10 Desktop PC. Die Cache zu löschen, Spotify neu zu installieren, ab und wieder anmelden bringt nichts. Ich sehe meine Play...
Plan Family/Premium Country Germnany Windows 10 Pro Build 2004 Seit 14 Tagen funktioniert Spotify nicht mehr auf meinem Windows 10 Desktop PC. Die Cac...
Spotify Legend
7753 Views
3 replies
0 likes
