Windows Script Host Error

[tyroniter]

Plan

Premium

Country

India

Device

(Dell Laptop)

Operating System

(Windows 10)

My Question or Issue

Whenever I open the Desktop App, I get hit with an error as shown in the image below

I have tried uninstalling and reinstalling the app multiple times, even uninstalled and deleted the whole folder, but to no avail. From what I can see, it doesn't really affect the application, but it is pretty damn annoying, any help on fixing this would be appreciated.

[Bella_K · Accepted solution]

Hi @tyroniter ,

It seems like a script file is missing in order for the app to work.

I understand you have reinstalled the application already, but may I ask if you have followed the official clean reinstall steps found here , and if not, could you try follow them (I have pasted below the steps for your device):

Windows 10

1. Open Spotify and click File in the menu bar. Select Exit.
2. Click the Start button.
3. Select Settings.
4. Open System.
5. Click Apps & features, then select Spotify.
6. Click Uninstall. Click Uninstall again in the pop-up to confirm.
7. On the Start search bar, type %AppData% and hit enter. This should open up AppData\Roaming.
8. In the new window that opens up make sure there's no Spotify folder showing up. If there is, you can delete it.
9. Make sure that there is no Spotify folder left in AppData\Local  (or C:\Users\*USERNAME*\AppData\Local\Spotify\Storage) as well.
10. In addition, you can run a search on your device to look for any leftover Spotify folders left. If you find any, make sure to delete them.
11. Shut down your device, wait a couple of minutes and switch it on again.
12. Download and install Spotify from the Windows Apps store

This clean reinstall is just to thoroughly clean your computer of some possible glitches in your system. This will not get rid of your data, as your data is backed up to a personal cloud by Spotify, to keep it safe from deleting.

Let me know how it goes! 😄

Regards,

BK